Customer Care, Customer Service Reprs, Tech Support

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Tatsiana C.

Tatsiana C.

Customer Service Rep

Belarus - Tests: 1

Good day, I am an experienced guest services manager, originally from Belarus and Russian is my native language, even though both high school diploma & university degree are both in English. I have been working in hospitality business for approximately 9 years (obtained my BA Degree in Hotel Management in Switzerland) and have about 12 years of international experience for work & study (UK, China, UAE, Switzerland, the Bahamas). I have experience in customer service, conflict resolution, complaints handling both in person as well as virtually through emails or phone calls. I have been part of the Upwork team since June 2015 and had a pleasure to work and experience the role of the Virtual Assistant. I am looking for the new challenges now. I do have a lot of skills and knowledge as well as strong sense of responsibility. I am willing to work on new projects both: short - and long-term. Regards, Tatsiana

$12.50 /hr
1,125 hours

Nerissa Basiano

Nerissa Basiano

Customer Service Professional / Educator

Philippines - Tests: 3

I am an outstanding Customer Service Professional with over seven years of experience in the Business Process Outsource Industry. I provide not just technical assistance, but exceptional customer service as well. I graduated with a degree of Bachelor of Science and Secondary Education in 2006. Immediately after graduation, I started working in the BPO Industry helping me acquire the necessary skill sets to provide high quality service. I am very dependable, I can easily work within a team and I work with minimal supervision. If you are looking for a Customer Service Representative to provide you with the highest quality service, then I am the right person for the job.

$5.56 /hr
1,926 hours

Angela Gilmore

Angela Gilmore

Customer Service Supervisor

United States

I have an extensive background in customer service, both telephone and email support. I have worked from home for 19 months exclusively. I have a medical background as a former firefighter/paramedic. I have a history in medical billing, transcription, public relations, and human resources. Most recently, I was promoted to a Tier 2 Supervisor with my current employer. I was also a Field Training Officer (FTO) and Paramedic Preceptor, training EMT and Paramedic students and new Firefighter/Paramedics. I am able to type 85 WPM and have experience with all Microsoft Office programs.

$8.00 /hr
684 hours

Laura Ilie

Laura Ilie

Experienced Customer Service Representative

Poland

Dedicated, pragmatic professional with a superb record for devising effective solutions to maximize operational efficiency and build viable business relationships across all corporate levels. Proven problem solver with advanced analytical skills complemented by a bachelor’s degree in economics and project management certification. Global experience and fluent in English, Italian and Romanian with knowledge of French and Spanish.

$15.00 /hr
0 hours

Marifi Labrador

Marifi Labrador

Experienced Customer Service

Philippines

I am skilled and committed to addressing customer concerns with speed, accuracy and professionalism. I have a relevant experience that is needed in the position as an experience customer service representative which I believe will be interacting with different kinds of people. I'm willing to learn and make a great effort to be successful in this field because I want to be part of a successful organization. I am willing to go extra mile and go out of my comfort zone and learn new things, not only to benefit me as career oriented person but also for the benefit of the organization I work for.

$11.11 /hr
0 hours

Angelina Escoto

Angelina Escoto

Freelance Customer Service Support

Philippines - Portfolio: 1

•My name is Angelina Escoto. I have 8 years of international customer service experience. I am applying for a home based job to spend more time with my kids, to save travel cost, and to work at the convenience of my own home. •I am hardworking, responsible, trustworthy, and a good team member. • I am a graduate of Mass Communication Major in Broadcasting • I am in the Customer Service, Technical and E-Learning Industry for several years now. • I am willing to learn new skills if required for the job. • My hobbies include shooting photos and videos. I am well trained in using Adobe Photoshop and Sony Vegas.

$5.00 /hr
0 hours

Andres David Montero Munoz

Andres David Montero Munoz

Experienced Customer Service Representative

Colombia - Tests: 1

I am looking for a job where I can make use of my customer service skills. And actually, I have the knowledge on how to handle customers, and certainly, I have the capabilities in order to offer them the best service that they have experienced. I have worked in a couple of campaigns where I learned a lot, I improved my english, and also my skills regarding to technical support and customer service. I'm longing to get a job where I can keep improving such skills and capabilities.

$5.00 /hr
0 hours

Laura Markley

Laura Markley

Experienced Customer Service Representative

United States

Sales Professional in Commercial Printing Field for 22 years Assistant and Secretarial Services to a Real Estate Agent for 7 years Printing, Marketing, and Design Expertise Excellent Typist Excellent Phone Communication with Customers reaching the highest Customer Satisfaction Eager to work and make our Customers happy. Hire my expertise and you will never regret it.

$16.67 /hr
0 hours

Carola Alejandra Eyzaguirre Molina

Carola Alejandra Eyzaguirre Molina

Customer Service Specialist

Bolivia - Tests: 1

A hard worker and fast learner. With a strong sense of commitment and willingness to work hard at any level to accomplish tasks and meet deadlines. Open-mindedness, responsibility, accuracy, adaptability, attentiveness, patience. Highly organized, motivated problem solver with great attention to detail. Expert in top notch Customer Service Internationally, taking care of customers around the world via e-mail and chat for e-commerce companies (Amazon, eBay sellers). I have been working with one of the biggest e-Sellers for Amazon and Amazon Canada marketplaces. *Worked with Reply manager and Magento software. *Fluent in English *Native Spanish *Looking for a homebased job as I travel a lot

$15.00 /hr
0 hours

John Paul del Mundo

John Paul del Mundo

Customer Service Representative

Philippines - Tests: 6

I have a degree in Business Administration major in Marketing. With 6 six years working in an BPO industry I have the skills needed to handle different kinds of people and personalities which I believe is one of the important characteristics an applicant must have to perform his/her task well as a customer service representative. I was a team leader before on my previous job and handles a team consist of 15 consultants. I act as a subject matter expert, handles escalation calls and monitor my teams over-all performance. All of my past experiences in BPO's are into financial accounts and customer service. I can work with minimal supervision and can get the job done. Not only that I aim to hit the target but I always see that i exceeded what is expected of me. Proficient in Microsoft office and can work as soon as possible.

$5.00 /hr
0 hours