Customer Care, Customer Service Reprs, Tech Support

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  1. Jerliz Tito Gobaton

    Jerliz Tito Gobaton Agency Contractor

    (Jet) Top Quality: 26 oDesk Certifications,VA,Customer Service Expert

    Philippines - Last active: 08/28/2011 - Tests: 26 - Portfolio: 2

    Jet Gobaton is a world-class trained customer service and technical support professional. He has worked for SPRINT, AT&T and TOSHIBA. He prides himself as one of the best oDesk contractors. He has 26 oDesk skills certifications with 1st place scores on 3 tests. He has more than 400 hours of experience freelancing as a Virtual Assistant, Transcriber, Web researcher and Data Entry Specialist. He promises EFFECTIVE, EFFICIENT and HONEST service.

    Associated with: Top Quality Ventures, Best-In-Class Service

    $5.00 /hr
    461 hours
    4.97
  2. Carlo juancho F.

    Carlo juancho F. Agency Contractor

    Customer Service Specialist - Ticket, Live Chat and Email

    Philippines - Last active: 2 months ago - Tests: 11

    I am an experienced customer service specialist and a web developer. I have been in the customer service industry for more than seven years. I have a call center experience as a customer service representative and supervisor for Verizon DSL and Telstra (The Largest Australian Telecommunications company). I specialize in website development/maintenance and customer service. For customer service jobs I can handle anything from basic customer inquiries to resolving complex account, billing and technical issues. I can also manage a team of agents to help them hit their metrics through coaching and support. I am proficient in using different kinds of CRM softwares, like Seibel by Oracle, Zendesk, Avaya etc.. Most CRM's are designed to be intuitive, given my extensive customer service background it will be easy for me to adopt and learn any CRM software. I have an experience in resolving customer issues via phone/voice, email and tickets. I am proficient in English and Tagalog both in written and oral. I prefer to handle and interact with customers through email, live chat or help desk/tickets. I am interested and experienced in handling customer service in industries related to data servers and hosting providers, website development and maintenance, mobile and internet providers, hospitality, transportation, sales and mobile application development.

    Groups: Pro Customer Service

    Associated with: Silkroad Support Solutions Agency

    $11.11 /hr
    125 hours
    5.00
  3. Thyn S.

    Thyn S. Agency Contractor

    Data Entry Expert/Customer Service Representative/Web Designer/Phil.

    Philippines - Last active: 1 day ago - Tests: 3

    -To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

    Associated with: .....

    $5.56 /hr
    18,429 hours
    5.00
  4. Donna Teano

    Donna Teano

    Project Management, Virtual Assistant, Customer Service and Marketing

    Philippines - Last active: 4 months ago - Tests: 12 - Portfolio: 2

    Over the last 8 years, I have worked in the customer service management, project management, and marketing. My core competency lies in complete end-end project management for quality and training development, and I am seeking opportunities to build customer satisfaction, project management and increase sales.

    $7.78 /hr
    5,290 hours
    4.99
  5. Tristan C.

    Tristan C.

    Email & Database Marketing Expert, Customer Service, & Graphic Design

    United States - Last active: 4 days ago - Tests: 1

    Currently a full-time Business Systems Analyst for e-Dialog, an eBay company, responsible for designing architecture of email, mobile, and other digital channel solutions for Enterprise clients to integrate with our proprietary platform. Interested in work opportunities in the fields and competencies of: - Email marketing - Project Management - Graphic design - Customer Service

    $25.00 /hr
    552 hours
    0.00
  6. Louhtes gayle A.

    Louhtes gayle A.

    Experienced Customer Service. RN. Travel Agent. Data Entry

    Philippines - Last active: 1 day ago - Tests: 3

    I'm a Registered Nurse by profession with 6 months of clinical experience as a volunteer nurse. I have worked as a customer service representative for 5 years for a chat/email and phone support where in I provide service to customers with billing concerns and technical issues with cable tv, internet and phone service. I started to work at home since November 2013 in a short term rental website as a Travel specialist and admin until now. Since August 2014 I worked as a Customer Service nurse in Odesk where in I take calls and do triage on the phone and confer patients with Doctors for medical history intake and also write patient's prescription for doctors to sign. I have also perform project base data entry and transcription task. I have been providing support through chat, email and phone for 7 years and I have the ability to carry out multiple tasks with minimum to no supervision.

    $5.56 /hr
    1,859 hours
    0.00
  7. Christian Bryan Parreno

    Christian Bryan Parreno

    Customer Service Representative, Billing and Sales Agent, Encoder

    Philippines - Last active: 2 days ago

    Thank you for viewing my profile! I’ve been working as a customer service representative for 6 years now. I handle different types of accounts like billing, answering service, problem solving, and sales. I am more on quality than quantity. I make sure that every customer or caller that I handle is satisfied with the solution and service that I provide. I also work as a data encoder specialist. I can type type 30-35 words per minute. I’ve been working with BPO companies and looking forward to work with private clients. I am very dedicated and focused on every job assigned to me. Thank You!

    $4.50 /hr
    323 hours
    0.00
  8. Kate Margoth Pili

    Kate Margoth Pili

    Admin. Asst., Customer Service and Technical Support Professional

    Philippines - Last active: 17 hours ago - Tests: 2

    Customer Relationship Manager/Associate with more than 7 years of experience in debt collecting and understanding client’s financial status. An individual that has a background in Business and Financial Analysis of different accounts of a client. A very competitive and goal oriented individual that has knowledge in certain computer applications/softwares such as Microsoft Office: Word, Excel, Powerpoint and Access, Basic HTML and Database Management. With excellent written and communication skills that may be used in a very diverse environment.

    $6.67 /hr
    1,280 hours
    0.00