Customer Care, Customer Service Reprs, Tech Support

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  1. Nora Sullivan

    Nora Sullivan

    Customer Service Representative Team Leader, Editor, Writer

    United States - Last active: 19 days ago - Tests: 3

    I have nine years of experience with customer interaction. I can deal with all personalities and difficult customers are no problem for me. I aim to provide a positive experience for each and every customer by treating them like a friend while still remaining professional. I have worked as a customer service associate, team leader and supervisor at my current job for seven years. I have provided customer support over the phone, in store and online. In addition to customer service, I have been responsible for team leader responsibilities including scheduling interviews, training new hires, helping them through the hiring process and assisting new hires with setting up their employee accounts. I have handled over 17,000 customer inquiries with my former job, ChaCha Search Inc. I have also had the pleasure of gaining new skills in editing while being a part of Demand Studio's title editing program and content creation for an Ask.com SEO project. I am looking forward to gaining more experience with editing, data entry and virtual assisting.

    $14.44 /hr
    203 hours
    4.94
  2. Thomas A.

    Thomas A.

    Systems Administrator / Customer Service / Technical support

    Kenya - Last active: 1 day ago - Tests: 14

    A dynamic professional with over five years of experience in Network Management, Systems Administration, Customer Support, Service Delivery, Help Desk support and Project Management. Proven ability to create and deliver solutions tied to business growth, organizational development and Systems/Network optimization. Skilled problem identifier and troubleshooter, comfortable managing systems, projects and teams in a range of IT environments. Specialized Technical Skills: * Operating Systems: Windows OS (XP,7,8), Mac OS, Unix/Linux * Windows Servers, Mac OS X Servers, Linux Servers * Networking: LAN/WAN, VPN, TCP/IP, Routing/Remote Access * Microsoft Cloud services; office 365, windows Azure * Microsoft Office; 2003/2007/2010/2013 *DVR/NVR Configurations

    $15.00 /hr
    837 hours
    4.66
  3. Brandon Snowberger

    Brandon Snowberger

    Customer Service Representative, Game Developer, Software Developer

    United States - Last active: 17 hours ago - Tests: 4 - Portfolio: 5

    I am an experienced Customer Service Representative. With over 4 years of experience in both Community Management, and Support. I also bring to the table my 7+ years of Game and Software developer experience. My customer support experience ranges from cell phone support to in and out of game customer support. My development experience is primarily in both client and server game development.

    $16.67 /hr
    761 hours
    5.00
  4. Jennifer C.

    Jennifer C.

    Customer Service and Administrative Support Specialist

    United States - Last active: 17 hours ago - Tests: 8

    I am looking to be the newest asset to your company! I bring to the table my work experience of over 9 years in a business professional environment. Over the years I have developed superb Customer Service Skills and consider myself to be a critical problem solver. My capability to organize and pay close attention to details, as well as my readiness to further expand my knowledge in the working field makes me a desirable candidate. I am also fluent in Spanish and am available for translating and transcribing.

    $15.56 /hr
    5,851 hours
    4.78
  5. Leslie M.

    Leslie M.

    Marketing, Sales and Customer Service Professional

    United States - Last active: 1 day ago - Tests: 5

    I am a native English speaker with an MBA and more than 15 years of professional experience in Consultative Sales, Marketing, Human Resources and Account Management. My qualifications include: -Excellent English skills. I thoroughly enjoy editing and crafting content. -Proficient in MS Office, Salesforce/Zoho, Hubspot. -Ability to speak, read and write in French and Spanish.

    $18.00 /hr
    1,077 hours
    4.87
  6. Nicola Ellison

    Nicola Ellison

    World class customer service and administrative assistance.

    Jamaica - Last active: 17 hours ago - Tests: 10 - Portfolio: 1

    I believe it is important for a for persons in leadership positions to encourage an environment where team work is emphasized and each individual understands they have an important role to play. I have over 5 years experience as an administrative assistant, resulting in my strong communications skills. I am comfortable working independently or with a team. My greatest strength is my ability to work with different people, because I enjoy learning from everyone. My greatest weakness is I may at times I spend more time than necessary on a task, working on perfection. My achievements and qualifications are listed below: a) Competent and certified in Microsoft office suite b) Experienced in providing information to customers via phone, email or chat c) I have passes in English language, Mathematics, Principles of Business and Accounts

    $11.11 /hr
    409 hours
    4.65
  7. Cara grace Z.

    Cara grace Z.

    Recruitment Specialist/Customer Service/Trainer/Project Manager

    Philippines - Last active: 17 hours ago - Tests: 9 - Portfolio: 10

    To obtain a position that will enable me to use my skills in the convenience of working from home. A fast learner, independent, reliable and versatile person. I am confident in dealing with different types of people as I have experienced handling clients from different areas. Been in the BPO industry since 2005 which helped me gain skills in handling different types of campaign - from customer service to financial accounts. I then started my career as a Recruitment Specialist in 2012. I have handled end-to-end recruitment cycle for both online and offline setup. If you need a results-oriented person to do the work for you, you can most definitely count on me!

    $11.11 /hr
    2,996 hours
    5.00
  8. Chloe Bahal

    Chloe Bahal

    Customer service, communications, email response handling

    United States - Last active: 17 hours ago - Tests: 8

    I am a University graduate with a B.A. in Art History. My language and descriptive skills have earned me academic scholarships and recognition on national levels. I am well organized, efficient, and self motivated. The key to my success has been to learn quickly and to then reach for a higher personal and professional standard by seeking additional responsibilities. I have a genuine interest in helping people find what is truly best for them [whether it’s a product or a service]. My goal has always been to exceed the expectations of both my employer as well as my customer. Although the above is only a brief snapshot, this philosophy has served me well in my professional career.

    $28.00 /hr
    2,301 hours
    4.98
  9. Kathy lynn S.

    Kathy lynn S.

    Real Estate |Customer Service | Email Marketing| TV Traffic Software

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 2

    I have various experiences with inbound and outbound customer service, telemarketing, management and Scheduling and Traffic Coordinator for a TV Station. I have worked as an inbound customer service representative for a year in a call center in the Philippines. I was specifically assigned in a travel account- Expedia.com as a travel specialist. I am an expert in bookings, sales and customer service. I had been an Account Manager for 4 years in an Outbound BPO specializing in diverse campaigns for lead generation, sales, appointment setting, article writing, and data entry. I had been working virtually for quite some time now and I found it more than a job but a passion. I can handle anything from call handling, data entry, personal assistance, diary management and team management. I am very confident about my efficiency. I am well organized, well mannered, and can work at a fast pace environment. Tools I am familiar with are the following: Broadview Traffic Software, Wrike, Aligntoday, Salesforce, Trello, Zendone, and a whole lot more. With my passion to service, I want to assure cost effectiveness with my client to retain long term business. I assure to give you the most affordable rate at proven quality.

    $7.00 /hr
    4,353 hours
    4.97
  10. Mary ann dela paz A.

    Mary ann dela paz A.

    Data Entry, Virtual Assistant, Excel, Experienced Customer Service Rep

    Philippines - Last active: 17 hours ago - Tests: 6

    I've been working as a customer service representative for almost five years. I've enhanced my communication skills and that includes verbal and listening. I am also a computer-literate performer with extensive software proficiency covering wide variety of applications. I am very much interested in customer service, administrative support as well as sales and marketing.

    $4.44 /hr
    12,147 hours
    5.00