Customer Care, Customer Service Reprs, Tech Support

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  1. Kenyetta Porter

    Kenyetta Porter

    Customer Service and Administrative Assistant

    Jamaica - Tests: 5 - Portfolio: 1

    To become part of a dynamic customer oriented organization where my interpersonal communication skills can be harnessed, sharpened and fully utilized in providing an exceptional customer service experience for each individual, while gaining valuable experience in general administrative procedures, to provide administrative and clerical support to ensure the efficient operation of the department, while gaining valuable experience and contributing to the growth of the organization.

    $8.89 /hr
    1,866 hours
  2. Everette R.

    Everette R.

    Customer Service Representative, Virtual Assistant

    Philippines - Tests: 3 - Portfolio: 6

    Polished, professional customer service rep offering: *3 years of experience providing customer support *An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty *Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

    Groups: Pro Customer Service

    $5.56 /hr
    4,001 hours
  3. Tuesday March Mercado

    Tuesday March Mercado

    Virtual Assistant, Customer Service Representative

    Philippines - Tests: 6 - Portfolio: 2

    I am currently seeking for an opportunity where I will be able to utilize my strong organizational and exceptional people skills which will allow me to grow personally and professionally within any field I venture on. At present I am looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. To use my ability to work in a team environment. I am self-motivated and able to work both independently and as collaborative team member. Also, I wish to obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will contribute my years of experience,that will allow me to grow personally and professionally.

    Groups: Article Samurai

    $4.44 /hr
    4,980 hours
  4. Shanel Campbell

    Shanel Campbell

    .Customer Service speciaist, Order process

    Jamaica - Tests: 2 - Portfolio: 1

    Hi my name is Shanel Campbell, I have been in the Customer Service industry for 2-3 years. I have worked in the call centre industry for about 1 year where I did sales, order processing and appointment setting. I have 5 CXC subjectives and also an Associate Degree pending. I have a passion for Customer Service and you will not be disappointed once you have me on board.

    $8.00 /hr
    2,983 hours
  5. Shelah Mae Bigno

    Shelah Mae Bigno

    An experienced Customer Service Representative

    Philippines - Tests: 6

    I have been in the Business Process Outsource industry as a Customer Service Representative for 7 years. With that experience, I have learned a lot. It helped me developed my English communication skills which I believe is important for you to be able to communicate well especially if you are dealing with other nationalities. It also helped me developed my working attitude. I have learned to give my best when it comes to work. Since you are paid for the job, you should give your best in it. I believe that if you will give your best, you will make yourself happy and fulfilled. Not only for yourself, but it will also make your employer or boss happy for your great job. I'm also flexible when it comes to work. I can work anytime when needed. I'm a fast learner and can work with less supervision. As a Customer Service Representative, I have assisted customers/clients through Phone Support and Chat Support. I've had experienced assisting them with their billing inquiries and technical assistance. I just recently joined as a freelancer to gain more experience in a different field. I am hoping to get more knowledge from the clients I will be working in the future.

    $3.33 /hr
    1,984 hours
  6. Jessica Rumeral

    Jessica Rumeral

    Training Supervisor for Customer Service

    Philippines - Tests: 4

    • Training Supervisor for more than a year (Current Position) • Product Trainer for 1 year • Customer Service Relations for 7 months • Six Sigma Trained • Trained on Effective Communications • Trained on Communicating with Results • Trained on Advanced Problem Solving Skills Levels • Trained on Effective Leadership Styles • Trained on Time Management • Trained on Manager's Indoctrination • Trained on Training Needs Analysis • Trained on Conflict Management • Excellent Written and Verbal Communications Skills • Great People Skills • Excellent Customer Service Skills

    $11.11 /hr
    2,823 hours
  7. Ailyne M.

    Ailyne M.

    Customer Service Representative/Virtual Assistant

    Philippines - Tests: 5 - Portfolio: 2

    Being in the customer service industry for almost 4 years now (worked as a cashier in a fast food chain and working in BPO company) helped me a lot to improve not just my self esteem but as well as my communication skills. I learned how to deal with different types of customer and how I can satisfy and DELIGHT each one of them. For me, a good customer service rep knows how to empathize, address to the concern right away, must be knowledgeable of his job, and the last but not the least, LISTEN and UNDERSTAND to customer’s concern. Through the years, I have enhanced my skills and expertise in providing excellent customer service.

    Groups: Pro Customer Service

    $5.56 /hr
    4,363 hours
  8. Mary Jane Cajegas

    Mary Jane Cajegas

    Admin and Customer Service Specialist

    Philippines - Tests: 8 - Portfolio: 5

    I have been in the Customer Service industry since 2007. I have worked as a customer service specialist for several incredible BPO companies : Aegis People Support, Sutherland Global Services and Stream Global Services. I have experienced working as a level 1 Technical Support Agent, Customer Support and Customer Retention via phone, live-chat and email. I was also a Team Leader in a call center and I used to help other customer service representatives identify their areas for opportunities and set goals to improve their work performance. I started freelancing on Odesk in 2013 in which I have completed several task involving call quality assurance, data mining, and file processing. Over the years, I have learned to care for other's needs, to be diligent in learning new things, and learned to manage my time and priorities in order to be successful in my goals. I believe in continuous learning and development. I am looking forward to become a Master in Customer Service and Admin work and as well as to acquire new skills by working with other professionals and/or businesses. Quality is very important to me. I always make sure I understand what I am expected to do to make every project I work on a success.

    $6.67 /hr
    2,358 hours
  9. Princess B.

    Princess B.

    Customer Service / Email Support Specialist

    Philippines - Tests: 10

    To deliver world class customer service, build customer satisfaction and loyalty, and meeting your needs by simply giving out the best that I can be to be useful to your company. Equipped with 5 years of working experience in administrative field. I worked as an Operations Assistant in a multi national shipping company, Marketing Assistant in a Manpower agency, Secretary/Receptionist in a manufacturing company and Administrative Aide/Data Encoder in one of the Philippines' government agency. My work there includes documentation, filing, customer service/after sales support and research. Proficient with microsoft word, excel and powerpoint. Familiar with magento, shopify, volusion and xpert fulfillment.

    $6.00 /hr
    2,030 hours
  10. Wilsie Labides

    Wilsie Labides

    Data Entry, Customer Service, Transcription

    Philippines - Tests: 8 - Portfolio: 4

    I believe that Communication is the key to have a successful project. Giving the best results to my clients is my first priority. I am honest, trustworthy, hardworking, output driven and detail oriented person. I am eager to learn new things for the success of the company/client that I am working with and I can work with minimal supervision. I am new with Odesk bur I am a freelancer at which is the same with Odesk. You can view my profile, job history and performance through this link I am seriously seeking for an online job for a living and work in the comfort of my home so to monitor my kids activities and to see as they grow.

    $4.44 /hr
    847 hours