Customer Care, Customer Service Reprs, Tech Support

Clear all filters

Chantalle S.

Chantalle S.

Experienced Customer Service/Chat Agent

Jamaica - Tests: 2

I am a well trained Customer Care Agent with 9 years of experience in assisting customers. I worked with a well-known company for over 7 years, where I gained full knowledge of being a Customer care Agent. I can do emails, chats and phone support for both US and English speaking countries.

$10.00 /hr
0 hours

Windolyn S.

Windolyn S.

Customer Service and Technical Support

Philippines - Tests: 9

Honesty, determination and discipline are my core values. I always give the best that I can in everything I do. I am a person who can accept corrections with my mistakes, is always willing to learn and has a big room for improvements. I am outspoken and straightforward. As a Filipina, being hard-working is within my nature. I am a tech savvy person and is very comfortable with technology and gadgets. I am an experienced customer service representative and technical support. I aim for customer satisfaction and is capable of multi-tasking. As a customer service representative, I can do billing and product sales. I can also cater customer queries and complains. I am knowledgeable with proper phone handling and e-mail. As a Technical support representative, I can assist I can do troubleshooting smartphones (mainly Android), Personal Computers, Internet and cable connections. I have worked as a Data encoder and analyst. My typing speed is 40 wpm with an accuracy range of 98-100%. I can do proof reading and copy typing. I have also worked with real estates and do some research with foreclosed properties and has no problem with the work because I am internet savvy and keen to details. I am knowledgeable with Microsoft Office (word, excel, outlook, powerpoint) as well as Google Documents. I can do office works, research and reports.

$3.00 /hr
0 hours

Maricel L.

Maricel L.

Customer Service Representative | Virtual Assistant

Philippines - Tests: 1 - Portfolio: 5

I have four total years of customer service experience. I worked in Synnex- Concentrix for two years helping customers find the right products that will solve their internet connection problems. In addition, I had been a customer retention specialist with the same company for another two years collecting payments on past due bills with Pittsburgh post-gazette account. In addition, I had been a virtual assistant for more than four years. I had assisted online marketers, real estate companies . real estate agents and investors with web development, website creation and optimization.

$4.00 /hr
0 hours

Johanna Marie Pita

Johanna Marie Pita

Writer and Editor, Customer Service

Philippines - Tests: 2

A BPO professional with nearly a decade of experience in a financial account. I am currently working as a Complaints Associate with the following roles and responsibilities: 1.Proactively assess critical consumer relations situations or potential situations Resolve escalated consumer issues with accurate information either independently or by working with the team. 2. Conduct in-depth analysis on complaints received against compliance with bank’s policies and regulations and to also recommend ways to address them and mitigate the issues. 3. Provide analysis and input for planning and resolving escalated concerns. 4. Responsible for monitoring, understanding and reducing the amount of customer complaints received by the company 5. Responsible for leading an in-depth investigation of high priority issues and making sure that issues are resolved 6. Review cases lodged by officers, attempts to do service recovery, and coordinates with other department if necessary to ensure that all concerns are well handled and to also guarantee customer satisfaction. 7. Performs outbound calls if necessary to resolve customer's issues 8. Understands customer's complaints received through social media and ensures that the correct resolution is provided

$5.00 /hr
0 hours

Ryan Becker

Ryan Becker

Award Winning Customer Service Expert

United States - Tests: 3

After working with a growing eCommerce company and exploring multiple business opportunities. I have dedicated myself to working for myself and exploring freelance opportunities in the forever changing online world. I am experienced in exceeding sales goals, affiliate marketing, online marketing, business development, marketplace management, Amazon, eBay, product development, inventory management, customer service, performance management, business acumen, coaching, developing, and training. My time spent in multiple management and leadership positions, in addition to my time spent as a member of The Best Buy Corporate Retail Leadership Council has helped me think of the bigger picture, how to handle and generate feedback, and how use my network to innovate concepts and ideas. My passion and dedication for success will prove to be beneficial for any company I work with. Specialties: Inside Sales Development Management Retail Sales Customer Service Post Sales Support Profit Margin Merchandising Sales Analysis Sales Leadership Performance Management Coaching and Training Feedback Innovative Thinking Merchandising Networking

$11.11 /hr
0 hours

Philip Quiban

Philip Quiban

Experienced Customer Service Representative and

Philippines - Tests: 1

Focuses on the customers issues and providing a right and exact information, to have a painless conversation and also to reduce customer effort, and because i graduated as a Human Resource Development Management it's my line of expertise, on how to handle people in order to determine the (WINs) Wants, Interest and Needs in order to provide effective resolution .

$8.00 /hr
0 hours

Marlon Jose Altamirano Rosales

Marlon Jose Altamirano Rosales

Customer Service and Sales Professional

Nicaragua - Tests: 2 - Portfolio: 4

Being known as a determined person, eager to learn new skills, self-oriented and very committed to accomplish goals always on time it's what best describe me as a professional. Through the outsourcing I've had the privilege to work for US based companies like US Cellular, Vonage, Choice Hotels and Equifax. Throughout my 10 years of experience working for different companies and as a freelance, I've gained a lot of experience and skills in Customer Service, Sales position, interpreter and Administrative task. I will be very happy to implement those skills and keep your business in the growing and expending path that lead to success. No need to say that I will be glad to represent your company and provide the best experience and every interaction with your customers. I do thank you in advance for the opportunity and consideration, feel free to reach me up to discuss further details. Best regards Marlon J Altamirano

$7.00 /hr
0 hours

Averie Gonzales

Averie Gonzales

Customer Service Representative/ Data Entry

Philippines

I have years of experience in Customer Service assisting U.S. and Australian customers. I was trained at a large Call Center in the Philippines I can provide e-mail, ticket, chat support, encoding and phone support and will do everything I can to delight your customers. I am a freelancer and can work Australian or U.S. business hours.

$10.00 /hr
0 hours

Marko Erlić

Marko Erlić

Booking manager and customer service

Croatia - Tests: 6

Dear, my name is Marko Erlić. I am 29 years old and I am from Croatia. Last 4 years I have worked part time in a customer service for italian people. I by myself rent an accomodation for summer in Croatia so I have some experience in booking, customer service and problems that could be related with accomodations. In these years I learned hot to solved this problem the best way to keep our customers happy because this is the best way to keep a longterm business relations with them. I speak croatian and italian fluently, and english very good. I went to elementary and italian college so i would say by myself that I speak italian even better than croatian. I am a hard worker, like to learn always new thing and to improve in my work.

$11.11 /hr
0 hours

Aloka Anthony

Aloka Anthony

Experienced Billing Customer Service Representative

Sri Lanka - Tests: 2

I’m an Experienced Billing Customer Service Representative, gifted with the ability to communicate in English in both verbally and in writing. I’ve developed my skills throughout the years. With the increase ability of online jobs, I’m currently looking forward to work with trustable clients to build up broader relationships and develop myself at the same time. I have obtained a Diploma in Computer Science and previously worked at R R Donnelley Global Outsourcing Limited as a Process Associate for the project Anglian Water. Whilst working at R R Donnelley I’ve gained a good knowledge in working with client based programs like SAP and Citrix, I have also been able to improve my leadership skills as an Acting Team Lead. As a result of being able to maintain both productivity and quality levels at a high standard, I was recognized as the only agent from Anglian Water offshore teams to have been selected as a finalist for the Annual Customer Service VSAT (Anglian Water voice of the customer) award in the year 2014.

$4.44 /hr
0 hours