Customer Care, Customer Service Reprs, Tech Support

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Silvia D.

Silvia D.

Translation / Customer Service / Recruitment

Portugal - Tests: 12

Benvenuti! Stretch your legs under the desk and relax, for you have just found a candidate that can enrich your project with high commitment and creativity. I am a young professional in the area of customer service, with deep knowledge in Human Resources - Recruitment dept. At the moment, I am a Multilingual Recruiter and I am also completing my MAs in Cultural Anthropology in Portugal. I have several years of experience in the translating (English-Italian, Portuguese-Italian), which have provided me with intuition and sensibility for linguistic nuances and contexts. I consider myself a fast-learner with an eye for details, and I value honesty above all. Also, I have always worked and studied at the same time, and that has given me problem-solving skills and flexibility. So if you are seeking for quality and reliability, why not discussing further about a collaboration?

$8.00 /hr
0 hours

Joel Oneal

Joel Oneal

Experienced Customer service Representative

Dominican Republic

I have 10+ years of customer service experience (including online, over the phone and in person) and, for the last 6 years, I have been working in the call center industry. I also have a wealth of experience using Windows, Microsoft Office and Google docs. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

$6.67 /hr
0 hours

Jonathan Tabora

Jonathan Tabora

Experienced Customer Service Representative

Philippines

Full time customer service representative. Can work under pressure and can do multi tasking. Computer science graduate.

$7.00 /hr
0 hours

Joshua C.

Joshua C.

Customer Service Specialist

Philippines - Tests: 3

I have several years of customer service experience (all via phone in a contact center setting). I have catered to one of the major telecommunications company in the US, and the biggest mobile network provider in Canada. I also have a wealth of experience using Microsoft Word and Microsoft Excel since i have been using it for so long. I am always very eager to learn new things, and have a can-do mindset. I look forward to working with you.

$4.50 /hr
497 hours

Tatsiana C.

Tatsiana C.

Customer Service Rep

Belarus - Tests: 1

Good day, I am an experienced guest services manager, originally from Belarus and Russian is my native language, even though both high school diploma & university degree are both in English. I have been working in hospitality business for approximately 9 years (obtained my BA Degree in Hotel Management in Switzerland) and have about 12 years of international experience for work & study (UK, China, UAE, Switzerland, the Bahamas). I have experience in customer service, conflict resolution, complaints handling both in person as well as virtually through emails or phone calls. I have been part of the Upwork team since June 2015 and had a pleasure to work and experience the role of the Virtual Assistant. I am looking for the new challenges now. I do have a lot of skills and knowledge as well as strong sense of responsibility. I am willing to work on new projects both: short - and long-term. Regards, Tatsiana

$12.50 /hr
1,125 hours

Rose-Merline Sanon

Rose-Merline Sanon

Accountant/Customer service/marketing

Dominican Republic

Bonjour, J'ai le plaisir de vous présenter mon CV à travers ma recherche d'un emploi afin de mieux pouvoir exercer ma profession en tant que Communicatrice et Comptable expérimentée. J'ai beaucoup d'expériences à mettre à votre disposition, et j'espère que vous pourrez me recruter en pensant que ces compétences peuvent être directement mises à la disposition de cette grande entreprise bancaire à des fins utiles. Etant disponible pour des informations supplémentaires, recevez mes salutations distinguées. Vous pouvez voir une copie de notre Curriculum dans l'attachement ci-dessous, ainsi que les dossiers couronnant mes études et expériences acquises. Merci. Cordialement, Rose-Merline Sanon

$8.00 /hr
0 hours

Jazmin Abdallah

Jazmin Abdallah

Experienced Customer Service Agent

Honduras - Tests: 1

I have 4-5 years of experience in Customer Service assisting U.S. and different customers all over the world. I've been trained at call centers all over Honduras with experienced trainers from the U.S. I offer great customer service, my experience level is high, I've been working for several companies for the last couple of years. I can work with tickets, phone support, e-mail support, everything you need me to do, I'll do it twice as better. I am fluent in Spanish (native) and English.

$7.00 /hr
0 hours

Ilich Ramairez

Ilich Ramairez

Customer service Specialist.

Dominican Republic - Tests: 2

Over ten years in customer service experience, worked with major companies of the United States, Boost Mobile, Sirius and XM, Well Care and Lenguage Line ( interpreter). Well managed on tickets support, email support, Phone support, outbound calls, chat support, collections, technical support and also as an interpreter. I am New in the freelance world but well experience customer service specialist.

$11.10 /hr
0 hours

Ma Karen Bramaje

Ma Karen Bramaje

Experienced Customer Service Representative

Philippines

WORK EXPERIENCE: ICT Group, Philippines Telemarketer Service Representative 14th Floor Union Bank Plaza, Ortigas Center Pasig City, Phils. March2008 to Oct 2010 Influent, Philippines Customer Service Representative 12th F, ADB Bldg. Ortigas Center, Pasig City, Phils. March 2007 - February 2008 Ospital Ng Maynila Major Internship: Hospital Quirino, Manila Trainee March – May 2006 C & M Manufacturing Laboratories, Inc. Minor Internship: Manufacturing Brgy. Lourdes, Sta. Mesa Heights, Q.C. Trainee October – November 2007 Cagayan Valley Sanitarium Hospital Minor Internship: Hospital Santiago City, Isabela Trainee August – December 2004 Mercury Drug, Inc. Minor Internship: Community Drugstore Maharlika H-way, Santiago City, Isabela Trainee March – April 2002 EDUCATIONAL STATUS: Centro Escolar University Bachelor of Science in Pharmacy Mendiola, Manila 2002-2007 Northeastern College High School Dept. Santiago City, Isabela 1996-2000 Burgos Central School Caliguian, Burgos, Isabela 1990-1996 Technical Skills: • MS Office • call center telephony and technology • data entry Core Competencies: • communication skills • customer service orientation • problem-solving • information management • organizational skills • attention to detail • persuasive ability • stress tolerance • flexibility

$5.00 /hr
0 hours

Rafael Benavides

Rafael Benavides

Experienced Customer Service

Honduras - Tests: 1

Customer service professional dedicated to effective team management and customer satisfaction. As a customer service professional on my past experience I am strongly dynamic who leads diverse teams to achieve company goals. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. In order to resolve company difficulties cultivate positive customer relationships through clear and helpful communication.

$9.00 /hr
0 hours