Customer Care, Customer Service Reprs, Tech Support

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Sheri M.

Sheri M. Agency Contractor

Customer Service, Nonprofit, Assistant

United States - Tests: 5

I have 4 years’ experience working from home in a call center environment as a mystery shopper and customer service representative. I have contracted for Working Solutions, Shopper View, BestMark, Voter Research, LLC, ARC Consulting and more and I have been trained in many forms of CRM Software. I have over 6 years of experience in customer service I am patient, reliable and able to work under any stressful situation. I have always been self-motivated and I am able to meet goals on time and efficiently. I know how to run multiple applications at once and keep up with a fast paced environment. I have done both inbound and outbound calls collecting information and require very little training. I believe in customer service and I love to make others happy, I believe customer service is the key to making any business run efficiently. I learn quickly and always do things above and beyond what is expected of me.

$11.11 /hr
1,310 hours

Charisma Faye S.

Charisma Faye S. Agency Contractor

Customer Service Representative

Philippines - Tests: 5

With excellent data entry skills, proficiency in MS office and Google Spreadsheets, Virtual assistance / Customer Service experience, and fluency in English both verbal and written, and passion for work, this freelancer is looking for a position in a company that rewards hard-work, dedication and commitment to excellence. All throughout the years, I have experienced working in various spheres of influence, from my personal interest of multimedia and computers, like video / photo editing and basic computer troubleshooting; to the fields of Health care and social work to being in the BPO industry, and currently as a freelancer. These backgrounds made me possess an exceptional work ethic and commitment to organizational objectives.

$3.50 /hr
2,129 hours

Peggy Thompson

Peggy Thompson

Phenomenal Customer Service Expert

United States - Tests: 1

I am a customer service manager with more than 10 years of professional customer service and leadership experience. I have an impeccable work history, extensive training and I have worked for many elite companies such as The Wall Street Journal and Barron's Financial Weekly. I am able to maintain a strict and required professional demeanor with all potential clients and current clients.. I am driven by deadlines, continous changes and "minute notice" tasks. I am able to assist multiple candidates via mulitple contact platforms in a timely and fair manner. I am capable of working in a virtual environment and able to provide accurate disclourse as to my productivity and completed tasks. I am a team player as well as a well structered and organized individual. I am able to assist clients in an efficient and timely manner, while also knowing how to correctly prioritze other responsiblites. I am a team player who knows how and when to take the lead but I am also able to accept the delagtion of tasks from others.

$14.00 /hr
0 hours

Jenalyn M.

Jenalyn M.

Project Management/Customer Service

United States - Tests: 2 - Portfolio: 2

To be a part of a Team where I can expand my leadership skills as well as my public communication skills and associated with an organization which gives me scope to apply and improve my knowledge. I have a good experienced working in a Golf Reservation department for 5 years that includes: Incoming/Outgoing Calls, Processing orders, Contract Management, Reports, Loading Golf rates using spreadsheets into the data based, Email handling and more.

$10.00 /hr
948 hours

Alina Chulan

Alina Chulan

Customer service representative

Ukraine - Tests: 5

I am an experienced customer service manager. I have a three years' experience of working at customer service and am proficient in English, German and Russian languages. I know Chineese as well. During my career as a customer service representative, I developed good skills of handling problem customers, advanced computer, internet and interpersonal skills. For the last year I have been also working as a PR manager and acquired important knowledge in research and promotional sphere. My general work experience and developed skills allow me to promptly and professionally perform the tasks and provide an effective interface between the customers and the company. The main objective in my job is to always listen to the customer attentively and suggest helpful suggestions to resolve the matter in a way that is satisfactory to the customer and the company I represent.

$6.11 /hr
926 hours

Dean Michael P.

Dean Michael P.

Customer Service Representative

Philippines - Tests: 8

To provide professional support to members who are in need of assistance, both technical and non-technical. My 3 years of experience in the BPO industry has helped me on how to deal with a variety of customers and clients.

$4.44 /hr
3,385 hours

May Villamor

May Villamor

Experienced Customer Service

Philippines - Tests: 1

Been in the BPO industry for over 3years now,. I've been the very first agent who received a Kudos in my previous company since I was a part of wave 1. I am confident that providing excellent customer experience is my goal in each and every call experience.

$4.00 /hr
10 hours

Junna mae J.

Junna mae J.

Experienced Customer Service Representative

Philippines - Tests: 3

I am a highly reliable, efficient, fast learner and very determined person looking for a long term contract so I can share my knowledge and experience. I can handle any kind of concern in the field of Customer Service and Techsupport.

$3.33 /hr
572 hours