Customer Care, Customer Service Reprs, Tech Support

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Ilich Ramairez

Ilich Ramairez

Customer service Specialist.

Dominican Republic - Tests: 2

Over ten years in customer service experience, worked with major companies of the United States, Boost Mobile, Sirius and XM, Well Care and Lenguage Line ( interpreter). Well managed on tickets support, email support, Phone support, outbound calls, chat support, collections, technical support and also as an interpreter. I am New in the freelance world but well experience customer service specialist.

$11.10 /hr
0 hours

Rafael Benavides

Rafael Benavides

Experienced Customer Service

Honduras - Tests: 1

Customer service professional dedicated to effective team management and customer satisfaction. As a customer service professional on my past experience I am strongly dynamic who leads diverse teams to achieve company goals. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. In order to resolve company difficulties cultivate positive customer relationships through clear and helpful communication.

$9.00 /hr
0 hours

Michael De La Cruz

Michael De La Cruz

Customer Service Representative.

Dominican Republic - Tests: 2

I have been working for the customer service industry for about 7 years . I have the ability to work in both languages English and Spanish , navigate through multiple computer applications with speed and accuracy , ability to work with customers to resolve billing inquiries and provide troubleshooting assistance. My most strongest attributes are my great customer service skills and ability to work under pressure. I would love to use my knowledge and experience to help organizations attain their goals and also help customers and resolve their issues.

$7.00 /hr
0 hours

Ivan Del Rosario

Ivan Del Rosario

Experienced Customer Service Representative

Dominican Republic - Tests: 1

Great multitasking skills, able to handle multiple task according to company needs, personal availability, great communication skills both verbally and written fitting into the subject and professionalism entitle handling. Capacity to handle stressful situations without having to leave the tasks assigned. Able to handle human relations perfectly in a positively manner. Experience having relations with several foreign users and different cultures understanding. Great communication skills able to understand variety of customers different culture. Advanced computer skills, typing, understanding and certain knowledge in information technology, specially networking. Up to date with latest technology, able to handle latest information on electronics. Great Customer Service skills, Former top Agent for Samsung Electronics America , Laptop's department. Ability to solve complex issues with Laptop's and mobile electronics 5 Month Experience for Customer Tech / Customer service looking forward to keep enriching my career.

$11.00 /hr
0 hours

Mara Franchesca B.

Mara Franchesca B.

Customer Service/Researcher/Data Entry

United Arab Emirates - Tests: 12 - Portfolio: 2

After gaining experience Customer Service skills and experience in the last 4 years, I was able to gain the confidence of providing good service for my chosen work field. Previously, I handled a telecommunication account that specializes in mobile and data service and we are expected to provide good customer service experience and technical assistance for our customers. I was also tasked for email support to answer and help customers from general to technical queries. At present, I am employed to serve a financial account that handles general bank queries, disputes, cards services, appointment booking and sales. I still have a long road to take for this account as more queues will be added on my list in the coming months. I also have experience in transcribing, researching, news writing and field works during my course in college. My goal right now is to widen my horizons by learning new skills and gaining new experiences by performing new tasks that can help me acquire new knowledge as well.

$5.00 /hr
171 hours

Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,798 hours

Cherrie Amor Castillo

Cherrie Amor Castillo

Office Manager/Customer Service Manager

Philippines

Over 8 Years experience as a Business Support Manager in a Contact Center /BPO out of Manila, Philippines  Oversee the daily operation of Business Support Team, Sales Team and US clients.  Managing the day-to-day support of US clients by providing the best possible service via phone, email, or chat.  Provides technical support on the Calling card Platform and CRM issues of our US clients.  Responsible for acquiring and client care of our US clients.  Provides basic product training, CRM access, rate product and commission to Sales Team  and US clients.  Resolves escalated issues from Business Support Team, Sales Team and US Clients.  Provides regular update and reports to the Assistant General Manager and the President .  Responsible for the rate product formulation and implementation.  Responsible for the management and implementation of Win back, Email and SMS Campaigns.  Experience working with different ethnicity for more than 8 years.  EMPLOYEE OF THE YEAR (2006)  RECEIVED LOYALTY RECOGNITION

$7.00 /hr
0 hours

CHRISANN WILLIS

CHRISANN WILLIS

Experienced & Educated Customer Service Professional

Jamaica

A presentable, articulate and energetic Customer Service professional with Bachelor of Arts in Philosophy who loves getting things right for her customers and making them happy. I have a long history of offering the highest level of service to clients both face to face, online and over the telephone. Experience of providing a friendly and efficient service within a fast paced and challenging environment. My key strengths lie in being tactful and diplomatic when dealing with difficult situations, and in being a strong point of contact with customers. Right now I am looking for a suitable position with a company that offers performance-driven individuals a place where they can build a successful career.

$7.22 /hr
0 hours

Dannette Findlay

Dannette Findlay

Administrative Assistant/Customer Service Representative

Jamaica - Tests: 4 - Portfolio: 1

I am: an independent and Hard working person who is able to multitask and meet deadlines efficiently and accurately. Strong problem-solving, communication, organizing and communication skills. A proven record of efficiency in establishing organizing and managing office procedures. Proficient in Microsoft Office Applications, a self directed worker who enjoys a fast paced work environment. I have more than 15 years working experience as an Administrative Assistant and I also holds a Diploma in Business Administration from the University College of the Caribbean (UCC).

$12.00 /hr
0 hours

Raymonval Garcia

Raymonval Garcia

Experienced Customer Service Supervisor/Representative

Philippines - Tests: 3

More than 4 years of experience in customer service and technical support over the phone troubleshooting. I have supported clients with regard to order processing, customer service, technical concerns and human resource related issues. I have also managed people, mentored and coached them. Providing updates and feedback about performance. I have done offline admin work and was also a part of a chat and email support team. I also have a good experience using Microsoft Word and Microsoft Excel. I am friendly and at the same time professional person to work with. I am confident and is also open to learning new tasks. I look forward to working with you and help grow your business.

$4.00 /hr
0 hours