Customer Care, Customer Service Reprs, Tech Support

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  1. Nancy Isabel

    Nancy Isabel

    Virtural Temp, Home Based Agent, Customer Service

    Canada - Last active: 16 hours ago - Tests: 3 - Portfolio: 4

    With over twenty years of experience in administrative, procedural and customer service-related matters. I am a professional with strength in service delivery and customer satisfaction. I provide professional service with exceptional quality within the diverse demands of any office needs. Experienced in fast paced environments with effective communication skills and the ability to multi- task and take initiatives. My work responsibilities included the various duties of; data entry, word processing, customer service, scheduling, organization, time management, problem solving, billing and being self sufficient, self motivated and teachable. Bilingual - French/English. Hiring me will allow you to concentrate on what you need, while knowing that those tasks are being taking care of and getting done.

    $15.00 /hr
    2,472 hours
    4.86
  2. Celeste C.

    Celeste C.

    Dedicated Freelance Writer and Customer Service Representative

    United States - Last active: 1 day ago - Tests: 6 - Portfolio: 3

    I have been writing in the professional arena for almost eight years, but have been writing since I was a child. I was raised with parents who used and insisted I use proper grammar both in speaking and in writing. That factor has served me well in my writing for clients and for own blogs and websites. My parents ensured proper grammar and spelling became second nature to me. I pride myself on my dedication for providing quality articles. Each client gets my undivided attention and my best quality work without question. I am always looking for ways to expand, share my talents, and write for other clients and companies on a wide variety of topics. I am an expert at research and in creating original articles. I have also been well-trained in the area of customer service and worked outside the home in customer service for various retailers and inside the home for WEST with several certifications. I am very good with people which worked well for me in my 25-year singing career. I also have formal music training and the ability to write about the theory and technical aspects of music.

    $10.00 /hr
    129 hours
    5.00
  3. Marc Pulumbarit

    Marc Pulumbarit

    Virtual Assistant, Customer Service Representative ,Researcher

    Philippines - Last active: 16 hours ago - Tests: 20

    My main objective is to provide the highest quality of service, in the most cost-effective manner. To meet this, I will finish all assignments on time, do all tasks in an excellent way, and create a good working relationship with all clients. All clients will receive the highest level of attention, devotion and commitment.

    $15.56 /hr
    12,958 hours
    5.00
  4. Jennifer B.

    Jennifer B.

    Customer Service Manager, Team Leader, and Advisor

    United States - Last active: 19 days ago - Tests: 4

    My name is Jennifer, I have over 15 years in the service industry. I have managed teams ranging in size from 1 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership skills Management skills Organizational skills I am also well versed in several different office programs and management software. If I am not familiar with your software I will train myself on it at no additional cost to you. Currently I offer consulting advice as well as Management and customer relations training for companies that are looking to place a leader within their organization. If you are interested in ghostwriting services I invite you to visit my company "Benson Enterprise" where I manage a team of talented writers and offers competitive pricing and outstanding customer service and support for my valued clients.

    Groups: MediaPiston Writers

    $27.78 /hr
    135 hours
    5.00
  5. Angela L.

    Angela L.

    Top Notch Customer Service and Administrative Support

    United States - Last active: 16 hours ago - Tests: 11 - Portfolio: 1

    I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

    $15.56 /hr
    3,137 hours
    4.99
  6. Xochitl Esquivel

    Xochitl Esquivel

    Virtual Assistant / Administrative support / Customer service

    Mexico - Last active: 1 day ago - Tests: 5

    I have been working as a freelancer in oDesk for almost two years. Over these two years some of my main responsibilities included, administrative duties, on-line payments, inventory, web page maintenance, managing calendars, End-to-End customer service, and follow up internal projects. Also there are some duties I would like to mention that I have performed in the past these includes, take calls, call back, costumer service chat, quoting, logistics, creation of PDF editable documents, data entry, worksheets creation, presentations, payment-processing, document enhancement with Photoshop. Here are some of the skills I have that might be useful as Virtual administrative assistant; Google Docs, Mac OSX, Microsoft Office suite (Excel, Word, Power Point) Drop Box, Adobe Acrobat Pro, Skype, Face Time, Reflector, Team Viewer, Word Press. Photoshop, iWork. Fresh Desk, VoIP, OCR. I hope you find this overview interesting enough to go and check the rest of my profile

    $11.11 /hr
    3,390 hours
    5.00
  7. Valeria K.

    Valeria K.

    Customer Service,Web Research,Translation,Recruiting

    Italy - Last active: 1 day ago - Tests: 10 - Portfolio: 1

    I have several years of working experience in the administration and customer service area, gained in a large international organization. Along with the general administration work, I improved my customer service skills through managing customer enquires in a professional and courteous manner in person, on the telephone or via email. Some of my other responsibilities were: handling incoming reservations, database maintenance, hiring new employees, preparing and giving presentations and organising trainings. I am Bulgarian and Italian native speaker and have experience in translation from English to Bulgarian and English to Italian. Moreover I am experienced in web research and e-mail handling.

    $11.11 /hr
    547 hours
    5.00
  8. Palmerino Di Berardino

    Palmerino Di Berardino

    Game Specialist, Customer Service Representative and Translator

    Italy - Last active: 5 days ago - Tests: 10 - Portfolio: 3

    Who wants a cheapish, badly handled job? Don't take chances, assign your job to me. Skills: Relationship Builder | Customer Service | Critical Thinking | Troubleshooting | Effective Communicator |Translating/Proofreading/Subtitling | Accounting & Operational Support | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving Summary: - Seasoned professionist with extensive operational, technical, linguistic, and customer service experience adopting a client centric attitude and philosophy - Displays ability to connect with customers while anticipating any specific needs and offering effective solutions to better establish a company’s brand and reputation - Specialist with proven track record of conducting multiple projects simultaneously including customer service operations, software support, accounting, IT and website management, and translations - Detail-oriented English/Italian and Italian/English translator with ability to successfully translate comprehensive business and technical documentation including proposals, legal papers, applications, and websites

    $12.00 /hr
    965 hours
    5.00
  9. Sue Day

    Sue Day

    (American) Confidential EA | Recruiting | Writing | Customer Service

    Philippines - Last active: 16 hours ago - Tests: 14 - Portfolio: 2

    TWENTY-EIGHT YEARS' experience in highly confidential environments, including a top international executive search firm (promoted to Office Manager), prestigious Washington, D.C., law firms and a National Hockey League team. I am a detail-oriented professional providing project coordination; staff recruitment and management; business, article and blog writing; customer service; effective verbal and written communication; meticulous editing and proofreading and well-targeted Internet research.

    $17.78 /hr
    3,232 hours
    4.65
  10. Jonavie C.

    Jonavie C.

    Recruitment Specialist, VA, Customer Service, Admin Support

    Philippines - Last active: 16 hours ago - Tests: 8

    I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

    $13.33 /hr
    4,833 hours
    4.77