Customer Care, Customer Service Reprs, Tech Support

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  1. Marc Pulumbarit

    Marc Pulumbarit

    Virtual Assistant, Customer Service Representative ,Researcher

    Philippines - Last active: 1 day ago - Tests: 20

    My main objective is to provide the highest quality of service, in the most cost-effective manner. To meet this, I will finish all assignments on time, do all tasks in an excellent way, and create a good working relationship with all clients. All clients will receive the highest level of attention, devotion and commitment.

    $15.56 /hr
    12,969 hours
    5.00
  2. Valeria K.

    Valeria K.

    Customer Service,Web Research,Translation,Recruiting

    Italy - Last active: 1 day ago - Tests: 10 - Portfolio: 1

    I have several years of working experience in the administration and customer service area, gained in a large international organization. Along with the general administration work, I improved my customer service skills through managing customer enquires in a professional and courteous manner in person, on the telephone or via email. Some of my other responsibilities were: handling incoming reservations, database maintenance, hiring new employees, preparing and giving presentations and organising trainings. I am Bulgarian and Italian native speaker and have experience in translation from English to Bulgarian and English to Italian. Moreover I am experienced in web research and e-mail handling.

    $11.11 /hr
    549 hours
    5.00
  3. Deanna A.

    Deanna A.

    Experienced Customer Service and Administrative Professional

    United States - Last active: 6 days ago - Tests: 4

    I am a seasoned professional with 14 years of experience in customer service and executive level support. Customers never have a poor experience with me as I am professional and caring and treat everyone with a high level of respect. I also have experience in research and writing. As a native English speaker, I deliver top notch results with guaranteed perfect grammar. My research is complete and accurate and I often uncover details others have missed. My writing is crisp and professional, lending itself to an enjoyable reading experience. I am trusted on a daily basis with sensitive material and always deliver A+ results.

    $11.11 /hr
    62 hours
    5.00
  4. Jennifer B.

    Jennifer B.

    Customer Service Manager, Team Leader, and Advisor

    United States - Last active: 21 days ago - Tests: 4

    My name is Jennifer, I have over 15 years in the service industry. I have managed teams ranging in size from 1 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership skills Management skills Organizational skills I am also well versed in several different office programs and management software. If I am not familiar with your software I will train myself on it at no additional cost to you. Currently I offer consulting advice as well as Management and customer relations training for companies that are looking to place a leader within their organization. If you are interested in ghostwriting services I invite you to visit my company "Benson Enterprise" where I manage a team of talented writers and offers competitive pricing and outstanding customer service and support for my valued clients.

    Groups: MediaPiston Writers

    $27.78 /hr
    135 hours
    5.00
  5. Valine Veerman

    Valine Veerman

    Customer service professional - writer/translator - native Dutch

    Germany - Last active: 1 day ago - Tests: 4 - Portfolio: 2

    Over the last years I have fulfilled various roles within the field of customer service. I reached the status of team leader by showing excellent customer service skills; this embodied a superb understanding of the customer needs and my striving for offering the best solution possible. As a team leader I ensured the quality and productivity of each individual team member, by monitoring and training them. A big part of my job was writing and translating texts, for the written communication with customers. I have superb skills in text writing, in the Dutch as well as in the English language.

    $22.00 /hr
    1,211 hours
    5.00
  6. Veronique Inizan

    Veronique Inizan

    French/English Customer Service Manager / PA

    France - Last active: 1 day ago - Tests: 5

    I am a French national with over 15 years experience as a customer service manager and as a PA. I am self motivated and customer focused. Fully IT literate and able to use social media to their full potential, I can run your project efficiently and in a timely manner. You want to focus your time and expertise where it matters. Let me look after the rest!

    $22.22 /hr
    2,037 hours
    5.00
  7. Nancy Isabel

    Nancy Isabel

    Virtural Temp, Home Based Agent, Customer Service

    Canada - Last active: 1 day ago - Tests: 3 - Portfolio: 4

    With over twenty years of experience in administrative, procedural and customer service-related matters. I am a professional with strength in service delivery and customer satisfaction. I provide professional service with exceptional quality within the diverse demands of any office needs. Experienced in fast paced environments with effective communication skills and the ability to multi- task and take initiatives. My work responsibilities included the various duties of; data entry, word processing, customer service, scheduling, organization, time management, problem solving, billing and being self sufficient, self motivated and teachable. Bilingual - French/English. Hiring me will allow you to concentrate on what you need, while knowing that those tasks are being taking care of and getting done.

    $15.00 /hr
    2,486 hours
    4.86
  8. Xochitl Esquivel

    Xochitl Esquivel

    Virtual Assistant / Administrative support / Customer service

    Mexico - Last active: 1 day ago - Tests: 5

    I have been working as a freelancer in oDesk for almost two years. Over these two years some of my main responsibilities included, administrative duties, on-line payments, inventory, web page maintenance, managing calendars, End-to-End customer service, and follow up internal projects. Also there are some duties I would like to mention that I have performed in the past these includes, take calls, call back, costumer service chat, quoting, logistics, creation of PDF editable documents, data entry, worksheets creation, presentations, payment-processing, document enhancement with Photoshop. Here are some of the skills I have that might be useful as Virtual administrative assistant; Google Docs, Mac OSX, Microsoft Office suite (Excel, Word, Power Point) Drop Box, Adobe Acrobat Pro, Skype, Face Time, Reflector, Team Viewer, Word Press. Photoshop, iWork. Fresh Desk, VoIP, OCR. I hope you find this overview interesting enough to go and check the rest of my profile

    $11.11 /hr
    3,400 hours
    5.00
  9. Geneive B.

    Geneive B.

    Customer Service Associate/Freelance Writer/Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 9

    I have been in the customer service industry since 2006, supporting customers with various needs from technical queries to billing and statement queries to general product enquiries and complaints. I believe that the keys to providing good customer service are: the right attitude, the right knowledge of the products and the ability to navigate through the system well. These enable us to respond quickly to information required by the clients and to satisfy their needs in a timely and accurate manner. One of the things I bear in mind is that customers ask these questions either because they do not have the right access to tools or systems that can help them or they are not familiar on how to use these systems. Providing exceptional and holistic customer service experience is going beyond answering the queries but building rapport and making sure that they get remarkable service. By nature, I am a very creative, friendly and helpful person. I am very fluent with spoken English coming from intensive conversation, grammar and accent training with top firms like Microsoft. I'd also like to expand my knowledge in writing as I love writing blogs and I'd like to learn more about different societies and cultures.

    Groups: Article Samurai

    $10.00 /hr
    8,256 hours
    4.97
  10. Palmerino Di Berardino

    Palmerino Di Berardino

    Game Specialist, Customer Service Representative and Translator

    Italy - Last active: 7 days ago - Tests: 10 - Portfolio: 3

    Who wants a cheapish, badly handled job? Don't take chances, assign your job to me. Skills: Relationship Builder | Customer Service | Critical Thinking | Troubleshooting | Effective Communicator |Translating/Proofreading/Subtitling | Accounting & Operational Support | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving Summary: - Seasoned professionist with extensive operational, technical, linguistic, and customer service experience adopting a client centric attitude and philosophy - Displays ability to connect with customers while anticipating any specific needs and offering effective solutions to better establish a company’s brand and reputation - Specialist with proven track record of conducting multiple projects simultaneously including customer service operations, software support, accounting, IT and website management, and translations - Detail-oriented English/Italian and Italian/English translator with ability to successfully translate comprehensive business and technical documentation including proposals, legal papers, applications, and websites

    $12.00 /hr
    965 hours
    5.00