Customer Care, Customer Service Reprs, Tech Support

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Meliza Cabildo

Meliza Cabildo Agency Contractor

Experienced Customer Service Representative

Philippines

Hi my name is Meliza H. Cabildo . I am 3rd year under graduate of Bachelor of Science in Accountancy from. Sta.Rosa College of Business and Computer. My qualification include of more than eight years working in a BPO industries mix of customer service, technical and sale’s account . My experience also includes knowledge of how to handle people to make sure that quality service are being provided with great metrics duties and responsibilities are as follows: • Attracts potential records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • customers by answering product and service questions; • Maintains financial accounts by processing customer adjustments. • Recommends potential products or services to suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer needs. • Prepares product or service customer management by collecting customer information and analyzing • reports by collecting and analyzing customer information. • Contributes to team effort by accomplishing related results as needed. During my more than eight years of experience in this field also been promoted as a Team leader and Quality Assurance Specialist and my team always commendations not just from customer but also from the company that we work for . As individual I am always recognized to be one of the best Agent and Team Leader and this is due to my knowledge in providing customer satisfaction in any service or product that they avail from us. And also I am An ambitious, highly motivated and energetic sale’s agent with excellent marketing skills. Experience of managing sales inbound and outbound sales . A results orientated professional with a proven ability to get results, generate revenue, improve service And I heard that you are offering a good compensation and I want to get a piece of that cake. I am hoping that you will consider my application so I can share to you all the knowledge and skills that I have learned for more than 8 years in customer, technical and sale’s industries. On top of this I am a very hardworking person and my greatest motivation are my kids so I will do everything just to assure not that I am providing for there needs but also to give them better future for that reason I will do everything whatever it takes to render my job with an “A”.As I know my kids future lies in here my hand .

$4.00 /hr
20 hours

Silvia D.

Silvia D.

Translation / Customer Service / Recruitment

Portugal - Tests: 12

Benvenuti! Stretch your legs under the desk and relax, for you have just found a candidate that can enrich your project with high commitment and creativity. I am a young professional in the area of customer service, with deep knowledge in Human Resources - Recruitment dept. At the moment, I am a Multilingual Recruiter and I am also completing my MAs in Cultural Anthropology in Portugal. I have several years of experience in the translating (English-Italian, Portuguese-Italian), which have provided me with intuition and sensibility for linguistic nuances and contexts. I consider myself a fast-learner with an eye for details, and I value honesty above all. Also, I have always worked and studied at the same time, and that has given me problem-solving skills and flexibility. So if you are seeking for quality and reliability, why not discussing further about a collaboration?

$8.00 /hr
0 hours

Jonathan Tabora

Jonathan Tabora

Experienced Customer Service Representative

Philippines

Full time customer service representative. Can work under pressure and can do multi tasking. Computer science graduate.

$7.00 /hr
0 hours

Mae Marichu Traya

Mae Marichu Traya

Experienced Customer Service Professional

Philippines - Tests: 3 - Portfolio: 2

Thank you for viewing my Profile! To be a part of a dynamic organization where I could put to use my skills. I am an experienced Call Center Agent works as a Customer Service Professional in a competent company at Cebu City. Being a customer service representative has already been my passion ever since, getting to talk to a lot of people with different personalities everyday is a challenging and fun experience for me. I want to explore my knowledge here in Upwork my full commitment as a Free Lancer in your company is to do the best that I can with great ideas, and great creative work. I also have extensive experience in customer service,sales agent,appointment setting,data encoding. I would also like to be part of an organization which will help me develop my potentials and enhance my knowledge.

$6.00 /hr
247 hours

Tatsiana C.

Tatsiana C.

Customer Service Rep

Belarus - Tests: 1

Good day, I am an experienced guest services manager, originally from Belarus and Russian is my native language, even though both high school diploma & university degree are both in English. I have been working in hospitality business for approximately 9 years (obtained my BA Degree in Hotel Management in Switzerland) and have about 12 years of international experience for work & study (UK, China, UAE, Switzerland, the Bahamas). I have experience in customer service, conflict resolution, complaints handling both in person as well as virtually through emails or phone calls. I have been part of the Upwork team since June 2015 and had a pleasure to work and experience the role of the Virtual Assistant. I am looking for the new challenges now. I do have a lot of skills and knowledge as well as strong sense of responsibility. I am willing to work on new projects both: short - and long-term. Regards, Tatsiana

$12.50 /hr
1,125 hours

Arslan Ahmed

Arslan Ahmed

Expert Customer Service Manager

Pakistan

I'm a challenge-oriented and self-motivated individual with an experience of almost a decade in dealing with contact center operations and quality assurance. With proficiency in Microsoft Office (including Advanced Excel) I can deal with data analysis and reporting. My excellent communication skills and confidence helps me in dealing with clients and also coordinate with the team players with due diligence. The ability of quick learning and utmost optimism puts me above my peers when it comes to new projects handling. I love to explore and invade new territories of learning. I have a Bachelors Degree in Economics and have attended various Management Training Courses and Seminars. Professionalism, perfection and accuracy, creativity, work ethics and positive attitude are my top priorities.

$3.00 /hr
427 hours

Rose-Merline Sanon

Rose-Merline Sanon

Accountant/Customer service/marketing

Dominican Republic

Bonjour, J'ai le plaisir de vous présenter mon CV à travers ma recherche d'un emploi afin de mieux pouvoir exercer ma profession en tant que Communicatrice et Comptable expérimentée. J'ai beaucoup d'expériences à mettre à votre disposition, et j'espère que vous pourrez me recruter en pensant que ces compétences peuvent être directement mises à la disposition de cette grande entreprise bancaire à des fins utiles. Etant disponible pour des informations supplémentaires, recevez mes salutations distinguées. Vous pouvez voir une copie de notre Curriculum dans l'attachement ci-dessous, ainsi que les dossiers couronnant mes études et expériences acquises. Merci. Cordialement, Rose-Merline Sanon

$8.00 /hr
0 hours

Jazmin Abdallah

Jazmin Abdallah

Experienced Customer Service Agent

Honduras - Tests: 1

I have 4-5 years of experience in Customer Service assisting U.S. and different customers all over the world. I've been trained at call centers all over Honduras with experienced trainers from the U.S. I offer great customer service, my experience level is high, I've been working for several companies for the last couple of years. I can work with tickets, phone support, e-mail support, everything you need me to do, I'll do it twice as better. I am fluent in Spanish (native) and English.

$7.00 /hr
0 hours

Rafael Benavides

Rafael Benavides

Experienced Customer Service

Honduras - Tests: 1

Customer service professional dedicated to effective team management and customer satisfaction. As a customer service professional on my past experience I am strongly dynamic who leads diverse teams to achieve company goals. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. In order to resolve company difficulties cultivate positive customer relationships through clear and helpful communication.

$9.00 /hr
0 hours

Craig Bedford

Craig Bedford

Researcher / Customer Service Agent

United Kingdom - Tests: 11

I have been a customer service manager for over 10 years in face to face retail and am an experienced telephone agent with a management background and have UK NVQ Level 3 in management with an interest and background in banking / finance and retail. My experience is concentrated in Sales / Customer Service with exposure to Marketing / Channel Management. I have 32 years of work experience, with 24 years of management experience, including a mid-level position I am looking for interesting projects and for me its more about the result than the pay packet and I have recently undergone Mary Gober training- a programme to develop positive, solution-focused people

$9.99 /hr
0 hours