Customer Care, Customer Service Reprs, Tech Support

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  1. Japhet Salon

    Japhet Salon

    Customer Service/Technical Support, Technical Writing, and Data Entry

    Philippines - Last active: 4 months ago - Tests: 4

    I have worked projects in technical writing and documentation for quality and process improvement. Proficient in analysis, creating and editing documents and reports. I have more than 5 years experience in Customer Service and Technical Support on phone, email, and chat support. Excellent command in both oral and written English, detail-oriented and finishes the job on time.

    $4.44 /hr
    1,853 hours
  2. Ma katherine D.

    Ma katherine D.

    Sales/customer service/ data entry especialist with 6yrs outbound exp

    Philippines - Last active: 10/19/2014 - Tests: 6

    I have been with the call center industry for more than 5 years. More than 4 years of which was with the client services department. My work experiences as a member of the client services team of our company gives me the unique ability to apply my knowledge to different services. My educational background would be a great preparation for what offices need in their employees. My English skills are well polished with the nature of my work. My main objective why I joined odesk is for me to be able to maximize and share my skills and talents. I always strive to be the best that I can be in every work that I do so expect me full attention in every work that you would give me.

    $5.00 /hr
    86 hours
  3. Canille T.

    Canille T.

    Blog & Article Writer; Data Entry & Other - Customer Service

    Philippines - Last active: 04/02/2014 - Tests: 5

    Over the last 7 years, I have been in the customer service industry and I was able to handle customer service agents in my team as well. I was able to multi-task such as doing data entry, internet researching,article writing and managing my team at the same time. My core competency lies in providing excellent service for your customers or your business. I also have some experience in the following areas: Customer service, data-entry, article writing, internet researching and telemarketing.

    $4.44 /hr
    106 hours
  4. Mila rose R.

    Mila rose R.

    Customer Service/Technical Support/Data entry and Order entry expert

    Philippines - Last active: 01/24/2014 - Tests: 2 - Portfolio: 2

    I am seeking a customer service position where I can expand on my experience in this field and utilize said experience to increase both customer satisfaction and the companies overall reputation. I work with BPO industry for 4 years as a Technical Support and Customer Service Representative With the experience that I have in the BPO Industry I develop these abilities: Strong Interpersonal communication skills. Problem analysis and problem solving. Organizational skills and customer service orientation. Adaptability and ability to work under pressure. Excellent and passionate worker,goal driven and 100 % reliable.

    $3.33 /hr
    311 hours
  5. Raymond Sarte

    Raymond Sarte

    Expert Customer Service Support, Data Entry, Computer Networking

    Philippines - Last active: 04/08/2013 - Tests: 4

    Over 14 years of experience about computers, I have earned several certificate training from one of the best company like IBM to troubleshoot Desktops, Laptops, POS, Printers, Servers and also customer care. I am also very good in Computer Networking and Administration such as Windows, Linux, Routers, Wireless networking, VPN, Remote Desktops.

    $5.56 /hr
    76 hours
  6. Charisse fatima M.

    Charisse fatima M.

    Billing Specialist / Sales and Customer Service Representative/VA

    Philippines - Last active: 10/27/2014 - Tests: 3

    I've been working in a call center for almost 6 years. I have experienced working as technical support for internet connection for 2 years. I also worked as a customer relation officer in a Car Company. And recently, I've been as billing specialist in a Australian Telecommunication Company as well as Sales and Customer Service Representative. I could make sure of you that I am trustworthy,knows how to follows instruction, knows how to establish a good working relationship with customers and clients, and knows how to provide a world class customer experience for the customers especially with the clients. I also worked as an appointment setter for almost 6 months and also been a Virtual assistant for 3 months. I have experienced working as well as a chat support for Auto Dealership.

    $6.67 /hr
    247 hours
  7. Oliver O.

    Oliver O.

    CCNA / Tech Support & Customer Service / Data Entry / Web Research

    Philippines - Last active: 05/01/2014 - Tests: 16 - Portfolio: 3

    I joined Odesk to showcase my skills, knowledge and working experience for world-wide professions. I always aim to provide Excellent Quality Service and High Pace Performance in the service of my profession. My Ultimate Goal here at Odesk is to provide Excellence in Service and total Client Satisfaction. I always ensure that I would be able finish any projects/tasks on time or earlier with accurate and positive results. With regards to my profession, I am a Data Entry, Web Research and Email Marketing Specialists. I do most of my job using MS Word, MS Excel & Other Microsoft Applications together with Google Docs. I also have 5 years of experience with Data Entry and Web Research projects upon which I was able to complete with fast, accurate and positive quality results. I'm also skilled at HTML Formatting and WEB 2.0 Designing as well as Posting/Blogging Articles. In addition to my actual working experience, I have 5 Years of Experience in providing World Class Technical and Customer Service Support together with Remote Helpdesk Solution in handling Linksys-CISCO Networking Devices (Routers, Adapters, NAS) and Engenius Long Range Wireless Devices (Access Points & Bridges) as well as Cordless Analog Telephone Systems (Durafon Series). I’ve attained the 2nd Level of Technical Support Division as a Senior Product Support Specialists Level 2 in just under 2 years of stay in Synnex-Concentrix Corporation and then 4 months later became a Technical Lead for the Case Resolution Team for 2 years. I’ve undergone a CCNA Training Course within 2-months time and passed the CCNA Exam last September 2011 with High Marks. My level of expertise are based on designing and setting up Wireless Hotspots and Home & Business Class Networking from different business structures mostly at business & office facilities, hotels, warehouses, shops, farms, home internet users, RV Parks and as well as linking buildings together using the Wireless Distribution System from Engenius Networking Products. I’m also knowledgeable in managing, configuring and setting up CISCO Enterprise Routers (CISCO 2800-2811 series) with Routing Protocols (RIP, EIGRP, OSPF) together with creating ACL’s and NAT on it. In addition, I’m also knowledgeable in implementing Inter-VLAN routing on CISCO Catalyst Switches Series (2950, 3550). And at present, I’m currently in the process of undergoing training for FreePBX on an Asterisk Phone System. Even though there are still a lot more to learn in the IT World today, I am very willing to undergo any training or enhancement program to be able to fulfill and serve in what the Company needs most.

    $3.33 /hr
    842 hours
  8. Joshua Carreon

    Joshua Carreon

    VA / Customer Service Representative / EMAIL Support / Licensed Nurse

    Philippines - Last active: 12/16/2014 - Tests: 5 - Portfolio: 1

    A college graduate that looks for a job that can develop my personal skills and that can help me to have sufficient income to sustain my personal needs. I also want to contribute to my chosen employer my knowledge and skills that can generate income for the company. My skills in communication is well-trained both in written and oral English. Added to this, I have excellent knowledge in health. As a goal-oriented person, I can promise my employer to do my best or even go for an extra mile in doing my duties and responsibilities that they will give me. They can expect my dedication to my chosen job.

    $3.33 /hr
    244 hours
  9. Jaesa B.

    Jaesa B.

    Experienced Telemarketer, Appointment setter and Customer Service Rep

    Philippines - Last active: 06/06/2014

    I am a driven, goal-oriented professional with experience in customer service, sales/telemarketing and appointment settings. My creativity and problem solving skills help me build lasting relationships and exceed customer and client expectations. I am passionate about leading a healthy, energetic lifestyle, and surround myself with positive influences that motivate me to reach new goals.

    $6.67 /hr
    271 hours
  10. Mary joy V.

    Mary joy V.

    Customer Service Rep, Appt. Setter, QA Specialist, Phone Agent

    Philippines - Last active: 2 months ago - Tests: 1

    To obtain a responsible and challenging position within the workplace where my work experiences such as Customer Service Representative, Appointment Setter, QA Specialist, Web Researcher, ESL online teacher, as company's secretary, school supervisor, and as a sales representative , will have valuable application and utilization of my opportunity for advancement.

    $5.56 /hr
    3,494 hours