Customer Care, Customer Service Reprs, Tech Support

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  1. Carlos Leandro Marcelo

    Carlos Leandro Marcelo

    Seasoned Project Manager for various customer support industries

    Philippines - Tests: 3

    I have been working in the BPO industry for more than 10 years and have specialized in Quality Assurance and people management. I have worked with clients in various fields and industries (Online Brokerage, Financial, Health Care, Customer Service, Back Office, Talent Acquisition, Internet, Telecommunication and Cable). I am proficient in MS applications, data analysis, data mining, presentation and reporting. My experience has taught me to be keen on details and accurate in reporting. I'm looking for opportunities that will enable me to put my skills to good use and still offer opportunity to further improve my craft. Land a job that will fairly compensate the work that I do and provide the option of working on flexible hours.

    $6.67 /hr
    795 hours
    5.00
  2. Patric B.

    Patric B.

    Computer enthusiast and nerd :)

    United States - Tests: 4 - Portfolio: 1

    In the entirety of my life I have been working on or around computers. Currently I work from home dealing with inside sales and customer support for a health IT company. I have been building small websites and running game servers since a young age. Not only do I enjoy the social aspect the internet, but also the opportunity to work is awesome! I work on the phone all day, and have developed a great speaking manner with customers. I have also been working with clients from odesk maintaining/updating websites. On the geeky side of things I have been running a Minecraft server called "DoubleTree" for the passed three years. I have worked with Multricraft and know most plugins fairly well. The server runs off donations and has been successful so far. It is a fun thing to be involved with and I love the Minecraft community. Skills include; -6+ years of phone sales experience/customer relations. -Web design and smf forum hosting. -Computer VNC networking. -Basic online donation systems. -Bass Guitar -Bukkit plugin knowledge and minecraft experience since beta 1.2

    $22.22 /hr
    48 hours
    5.00
  3. Miko Gallego

    Miko Gallego

    Team Leader / Supervisor / Project Manager

    Philippines - Tests: 6

    I have been a Team Leader for more than 2 years. I have been working in a BPO industry for more than 8 years and have been with Sales, Collections and Customer service departments throughout my career. Prior to being a Team Leader, I was also tapped to be a Performance Coach who handled employee overall performance and as well as a Communication Coach who handled the overall communication skills of my team.

    $7.78 /hr
    116 hours
    5.00
  4. Melody Johnson

    Melody Johnson

    Administrative Support/Infusionsoft Administrator

    United States - Tests: 6

    An administrative officer and office supervisor with over 13 years experience in Medical Office Operations within fast-paced environments, ability to lead and motivate employees. Familiar with all aspects of daily business operations including: Personnel, Human Resource issues, Administrative Support, and numerous administrative functions including medical terminology, transcription and Infusionsoft administrator.

    $16.00 /hr
    281 hours
    5.00
  5. Randy Snow

    Randy Snow

    DEPENDABLE Project Manager - LAMP Admin - Network Admin

    United States - Tests: 8

    With well over 17 years in the Information Technology field, I have developed strong skills as a problem solver. I have worked extensively as a manager and project leader. I have been involved with upper level management with key roles in the direction and implementation of corporate IT structure. I am skilled at hardware and software troubleshooting, implementation, and function. I am specifically looking for jobs where I set my own work schedule. I prefer to discuss and agree on a fixed budget ahead of each project. I work best when presented with clear concise goals and a solid due date.

    $22.22 /hr
    29 hours
    5.00
  6. Velmarie Francis

    Velmarie Francis

    Velmarie's Typing Services

    Saint Kitts and Nevis - Tests: 6

    Over the last 8yrs, I have done at various data entry tasks at Reed Data Services(subsidiary of Reed Business Information) and also as a Secretary for a Law firm. These jobs has enhanced my data entry skills as I had to perform these tasks on a daily basis. I have also worked in the call center industry which has prepared me for interacting with potential and existing customers. I have worked for Clear Harbor a renowned call center in Atlanta,Georgia as a Customer Service Supervisor and at TropiCall Limited a call center based in St. Kitts which handles customers for Reed Business Information. I also did some customer verification at Reed Data Services which was cold calling customers of RBI.

    $3.33 /hr
    1,914 hours
    5.00
  7. Patrick F.

    Patrick F.

    Web Design and Developer specializing in Joomla and Wordpress

    United States - Tests: 4 - Portfolio: 6

    Currently I work in web design, web development, Joomla, Wordpress and tech support on a daily basis. I will say I know a lot, but definately don't know everything. I am a natural problem solver and I'm always looking for problems to solve. So, working here at oDesk gives me that opportunity to solve problems. As well as, improving my current abilities and adding new ones. Information in my field is always changing and expanding, so the likelihood of knowing it all is just not possible. But I can always improve of my current knowledge level.

    $14.44 /hr
    95 hours
    4.95
  8. Alfred C.

    Alfred C.

    Expert Data Entry, Virtual Assistant, Secretary, Online Ad Placement

    Philippines - Tests: 5

    7-year Data Analysis experience is my edge in this field. Proven to be productive as an individual and as a part of a team, and with good working ethics. Well versed in Excel and several MS office applications. I am sure to deliver every project on time without compromising quality.

    $3.00 /hr
    719 hours
    4.44
  9. Kimberly L.

    Kimberly L.

    Administrative/Technical Assistant & Project Manager

    United States - Tests: 6

    My objective is to save my clients' valuable time by helping to complete various business needs and goals. I can help relieve stress by assisting with everyday tasks to allow clients to concentrate on more important items within their business! I can work autonomously and living in the United States gives me the ability to be available to you during normal working hours. I have a Bachelor Degree in Management Information Systems (MIS), and 4 years experience as a Software Developer. I'm looking for jobs that allow flexibility, between 10-15 hours per week during U.S. hours. I am currently looking for administrative work. Anything from data entry, budget work, customer/technical support, website proofing and testing, producing reports, etc. I enjoy work that includes problem solving and detail. I am a determined hard worker and have achieved many accomplishments in my IT career, such as being a team leader, project manager, customer service representative and handling multiple projects simultaneously.

    $20.00 /hr
    597 hours
    4.51
  10. Vanessa W.

    Vanessa W.

    Administrative assistant; Proofreader

    United States - Tests: 12

    Over the past 20 years, I have worked in office assistant/managerial roles that demanded accuracy, ability to multitask to ensure timely and quality product, and paying close attention to detail. I am offering highly accurate and efficient performance whilst responding to the needs and requirements of any buyer thus providing a sense of accomplishment for both of us once goals have been met.

    $11.11 /hr
    1,349 hours
    5.00