Virtual Assistant / Customer Service
*** Upwork TOP RATED freelancer! ***
Reliable Trustworthy Resourceful Competent Efficient Productive
I'm a communication fanatic, and I'll utilise this skill to solve problems, answer questions in plain English and give customers an impressive experience.
This makes me a good people manager and a good listener FOR CUSTOMER. I can see things from staff or customer's perspective and understand their situation.
I'm good at looking behind the result, working out the why and the how; the reason and the cause. I'll be always thinking about factors that might affect a situation.
- Winning Other Over:
I love the challenge of meeting new people and winning them over. Whether that is winning them to a sale, or just making a connection. With customer service, it's used for reassurance that I'm doing what I said I'll do to make them happy!
3 yrs of Full-time, professional virtual assistance with over 1000 hrs to date on Upwork and backed up by 15+ yrs of UK office-based experience, and a great Upwork feedback profile.
Because I'm full time, you can be certain that I will be dedicated to getting your work done. My reputation is VERY important to me (my family depends on it!). Therefore, I am constantly looking to impress you through exemplary performance; my integrity would not withstand anything less. Efficiency, productivity, excellent communication, using my initiative, pro-activity, thinking, listening etc
I'm originally from the UK, so English is my native language. I'm now based in Grenada in the Caribbean, but I have UK and US VoIP numbers if required for incoming/outgoing calls, as well as Skype Google Hangouts etc.