Customer Care, Customer Service Reprs, Tech Support

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  1. Valeria K.

    Valeria K.

    Customer Service,Web Research,Translation,Recruiting

    Italy - Last active: 18 hours ago - Tests: 10 - Portfolio: 1

    I have several years of working experience in the administration and customer service area, gained in a large international organization. Along with the general administration work, I improved my customer service skills through managing customer enquires in a professional and courteous manner in person, on the telephone or via email. Some of my other responsibilities were: handling incoming reservations, database maintenance, hiring new employees, preparing and giving presentations and organising trainings. I am Bulgarian and Italian native speaker and have experience in translation from English to Bulgarian and English to Italian. Moreover I am experienced in web research and e-mail handling.

    $11.11 /hr
    574 hours
    5.00
  2. Angela L.

    Angela L.

    Top Notch Customer Service and Administrative Support

    United States - Last active: 18 hours ago - Tests: 11 - Portfolio: 1

    I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

    $16.67 /hr
    3,265 hours
    4.99
  3. Alexander H.

    Alexander H.

    Customer Service Rep/Live Chat/Supervisory-Skills

    Colombia - Last active: 18 hours ago - Tests: 4

    Over the last 4 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have also helped start-up companies get up and run due to my experience in recruiting, interviewing, training and managing personnel. My core competency lies in complete understanding of your customer needs, I treat your company as if it were my own, as I´m always ahead of the ball looking for solutions to make your business and services better.

    $11.11 /hr
    6,510 hours
    5.00
  4. John dale B.

    John dale B.

    Customer Service Professional,QA Analyst,Blogger,Writer,Photographer

    Philippines - Last active: 18 hours ago - Tests: 8 - Portfolio: 2

    Looking for a long-term home-based contract dealing with Customer Service, Quality Assurance for call centers, Email and Chat-Support and the like, can also do data entry/research or any blog/article writing tasks. In odesk, I have worked as a Customer Service Agent and Team Lead handling call/chat and email support for a social discovery site. My current contract is as a Team Lead for oDesk's Marketplace Quality Department. Beyond this, I have over eight years of Customer Service experience handling operations, quality and process improvement in different call centers in the Philippines.

    $11.11 /hr
    7,564 hours
    5.00
  5. Zoleeta M.

    Zoleeta M.

    Admin. Expert Specializing in Social Media and Customer Service

    United States - Last active: 18 hours ago - Tests: 12 - Portfolio: 7

    I specialize in Customer Service, Administrative and Clerical Tasks, Social Media Management, Blog/Article Writing and Blog Management. I can guarantee that all administrative tasks (mundane to complex) will be taken care of and completed in an accurate, organized and efficient manner. Qualifications: Superior language skills - English Excellent communication skills Excellent organization and time management skills Ability to comprehend and execute instructions efficiently Self-starter with the ability to work independently with little to no supervision Document preparation and conversion Google Drive organization Ability to communicate via Skype

    $10.30 /hr
    2,097 hours
    4.99
  6. Adrian H.

    Adrian H.

    Office Professional with Extensive Customer Service Experience/Blogger

    United States - Last active: 3 days ago - Tests: 2 - Portfolio: 1

    Over the past few years, I have spent time developing my computer skills as a whole. As a recruiter, I excelled at revamping resumes, conducting online research for viable candidates and developing/maintaining relationships with both candidates and clients. I currently run my own blog and am familiar with Wordpress and an expert in social media. Include in SM are Facebook, Twitter, Pinterest, Instagram and Stumbleupon.

    $15.00 /hr
    80 hours
    4.89
  7. Janet H.

    Janet H.

    Graphic/Web Designer, Data Entry, and Customer Service

    United States - Last active: 18 hours ago - Tests: 8 - Portfolio: 8

    I am fast, reliable, and easy person to work with. I am very detail oriented with the work that I do and have a special passion for the work that I do. I approach every job with an open mind, strive for perfection, passion, and creativity. My experience includes over 10 years of graphic designing, web designing, and programming. I have built many websites from the ground up everything from personal blogs, small businesses, to corporate sites. I have edited thousands of photos from children’s to weddings to just plain fixing a bad photo to simply making it look more attractive. I have edited backgrounds to totally changing the clothing of a person. I have many talents. I have made plenty of flash websites and banners. I make designs for prints also everything from business cards, envelopes, to brochures, and flyers. I also design templates for emails, and t-shirt designs. I have made many ads for different companies. I have 6 year experience in customer service, and data entry. I also have 5 years experience doing research for various companies and transcription of videos, telephone calls, and various other platforms. I have 6 years experience writing reviews for websites, blogs, various products, music, books, and videos.

    Groups: LoginRadius

    $10.00 /hr
    529 hours
    4.74
  8. Michal P.

    Michal P.

    Bilingual Copywriter, Translator, Customer Service Wizard and a writer

    Netherlands - Last active: 18 hours ago - Tests: 8 - Portfolio: 2

    I am a native Polish speaker who lived in an English speaking environment for over 16 years. That made me pretty much bilingual. I wrote and published a book in Polish and I'm in the process of finishing one in English at the moment. I also did translations for a good few websites both from Polish to English and vice versa. I can write about pretty much anything. I excel at customer service, have loads of experience with social media and guerrilla marketing, affiliate marketing, all sorts of content writing, music production etc.

    $15.00 /hr
    991 hours
    5.00
  9. Madala C.

    Madala C.

    Strong researcher with customer service and marketing skills

    United States - Last active: 2 days ago - Tests: 8

    Highly professional with a diverse background of skills and experience. I have 3+ years in Sales and Customer Service, Lead Generation, Telemarketing, etc. Other experience I have includes Mystery Shopping, Internet Sales, Advertising and Marketing, Web Research, SEO. I also have experience working in a telecommute role. I enjoy adding to my portfolio and am a fast learner willing to give it my all.

    $22.22 /hr
    2,130 hours
    4.69