Customer Care, Customer Service Reprs, Tech Support

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  1. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,577 hours
    0.00
  2. Gloria Elazegui

    Gloria Elazegui

    experienced customer service representative

    Philippines - Tests: 4

    I have worked as a customer service representative for almost 10 years. I started doing outbound calls with upselling for Orchard Bank, Household Bank, Chase and HSBC then inbound calls for AOL and Greyhound. In 2007, I joined Sitel, Phils as a CSR and eventually as a senior fraud specialist for one of the leading credit card companies in the US (Capital One). Initially, I handled manual card activation with upselling. My ability to build rapport and genuinely empathize with my customers' feelings/concerns made me a consistent top seller/top performer (ranked #1 in overall metrics for the site in 2011). As a senior fraud specialist, my calls were also consistently being chosen as Executive Wow Calls by Capital One. I retired last September 2014. The desire to be productive and useful still remains. I hope and pray that O Desk can help me achieve this

    $3.50 /hr
    22 hours
    0.00
  3. Hermely Sacmar

    Hermely Sacmar

    Customer Service Specialist.

    Thailand - Tests: 3

    For the past 3 years working in Call Center for an American Company, I am confident to say that I am now well trained in customer relations, handling and resolving customer complaints, or issues whether via phone call, email or chat. My core competence lies in understanding, probing and attentive listening with regards to customer issues or concerns and to immediately know the best resolution.

    $3.33 /hr
    0 hours
    0.00
  4. Stefan Stanimirovic

    Stefan Stanimirovic

    Technical Support/Customer Service

    Serbia - Tests: 2 - Portfolio: 1

    I'm a professional customer service operator, with years of experience working as customer service/technical support for many companies include biggest internet provider in my country as well as worked in United State. I offer services in customer support , technical support , lead managements , surveys , translation. I'm fluent in English and Serbian and I'm also taking classes German. Skills: Customer Service | Critical Thinking | Troubleshooting |Translating | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving

    $7.00 /hr
    0 hours
    0.00
  5. Ole Madsen

    Ole Madsen

    Danish customer service representative

    Switzerland

    More than 3 years experience in Customer Services and Sales in call centres in London and most recently in Lausanne, Switzerland, where I handled purchase orders, complaints for lost and damaged goods. My mother tongue is Danish and I am experienced in handling customer requests and complaints in Danish, Swedish, Norwegian and English. Thank you in advance for your time and review of my qualifications Sincerely, Ole Madsen

    $22.00 /hr
    0 hours
    0.00
  6. Kristiann K.

    Kristiann K.

    Experienced Customer Service Associate

    United States - Tests: 4 - Portfolio: 1

    Hi! My name is Kristiann. My main focus has always been in the Retail Administration area. I was responsible for the scheduling and timely processing of product as well as the book-keeping of the sales. Over the last 3 years I have been responsible for tracking and recording over $5,000 daily at Hobby Lobby. I was the go-to person for any customer or product related complaint and helped to resolve any interoffice dispute that came up. My main strengths are: -Dedicated Worker -Unparalleled telephone communication skills -Superb administrative efficiency -Proficient with Microsoft Office

    $6.00 /hr
    7 hours
    0.00
  7. Narz Escasinas

    Narz Escasinas Agency Contractor

    Customer Service Expert

    Philippines

    I have 4 years of experience in Customer Service assisting U.S. and Australian customers. I was trained at a large Call Center in the Philippines and served as Team Lead for 1 year. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours.

    Associated with: XStream Solutions International

    $10.00 /hr
    281 hours
    0.00
  8. Jennel Thein Peralta

    Jennel Thein Peralta Agency Contractor

    Customer Service Specialist

    Philippines - Tests: 1 - Portfolio: 1

    My career has led me to specialize increasingly in the field of Communications and dealing with different types of people at international level. I have experience in: teaching, coaching/ mentoring and strategic way of resolving customer concerns mostly about billing, travel and hotel bookings. Furthermore, it has improved my social and people skills and the application of modern leadership methods (through staff motivation and target-setting, clarity in communication, and easy personal inter-relations.

    Associated with: Telemarketer Group Manila™

    $5.50 /hr
    182 hours
    0.00
  9. Preston L.

    Preston L. Agency Contractor

    Customer Service Expert

    United States - Tests: 4

    Multi-certified virtual professional with experience managing enterprise implementations of web based company systems. Expert in the every day to day function of a business and making sure that the executive is supported to the fullest by provided the knowledge and skills necessary in doing so. Proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivity.

    Associated with: JP Cloud Design & Implementation

    $12.50 /hr
    41 hours
    1.40
  10. Ayesha Nawaz

    Ayesha Nawaz Agency Contractor

    Customer Service Representative

    Pakistan - Tests: 1 - Portfolio: 1

    A result oriented self-starter, skilled learner and effective communicator, quick learner,very adaptive, determined and problem solver with a wide experience in call center field. Undertook various part time jobs as a customer service representative having 4+ years of customer service experience. Ability of working with minimum supervision coupled with strong interpersonal and organizational skills. A target-driven employee having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks.

    Associated with: Swift-Tech BPO

    $3.33 /hr
    361 hours
    0.00