Customer Care, Customer Service Reprs, Tech Support

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  1. Czervina Sallan

    Czervina Sallan

    R.Nurse / Customer Service Rep. / Virtual Assistant / Email Handling

    Philippines - Tests: 2

    I want to utilize my expertise in providing excellent customer service. To be able to perform different jobs, to meet the qualifications and criteria of my employer/s. To be able to use my abilities to manage multiple tasks simultaneously, process a high volume of detailed work in a short time frame and to follow through on work assignments with limited supervision.

    $5.56 /hr
    1,919 hours
    4.91
  2. DANIEL NJUGUNA

    DANIEL NJUGUNA

    Customer Service/Data Entry/Computer Support/Ebay/ Marketing/SEO

    Kenya - Tests: 5 - Portfolio: 4

    I am a professional freelancer with multiple skills and experience on various fields. My range of skills includes live chat operation,customer support,data entry,email handling, technical support among others. I have previously served as an organization IT support expert at two levels in ministerial capacity (The Ministry of Labor and Social Security and the Ministry of Gender and Children and Social Development ). In both organizations, my departments were in charge of customer service handling on issues ranging from IT, System administration,data entry and record keeping. In addition, I have more than 2 years experience working on online platforms. These includes working as an agent with Essaywriters.net, Asiawriters.com and Odesk. At the moment, my rating on Odesk stands at 5, despite the fact that I am still building my Odesk profile to a level that I can be recognized as long term expert. These is a standard I am keen to maintain. Professionally, I have studied Computer Science, and possess additional computer knowledge in Microsoft Office. Furthermore, I have completed a course in CISCO networking. As a result, my; computer technical assistance, Customer support, admin support, data collection and analysis, website management and database hosting skills are enhanced and of high standards. More so, I have a broad experience in English academic writing, gained from 1 year of freelance writing. I am highly competent in my work and I strive to achieve customer satisfaction through smart working and meeting all deadlines. I look forward to being the best team member you have ever had.

    $4.00 /hr
    324 hours
    5.00
  3. Warda Qureshi

    Warda Qureshi

    Graduate, Certified Technical support and Customer Service Agent

    Pakistan - Tests: 1

    Thank you for viewing my profile. I am a detailed and thorough professional with over 5 years of experience in different fields. I started my career as customer Service Representative in a renowned call center before joining as an HR Manager for another company. While learning a lot from my positions I help the business to grow. I excel at working under tight deadlines with strict expectations. I can bring value to your business and help solve managerial level issues. I have extensive experience in marketing, advertising, business management and customer service. With graduate degree I hold couple of diplomas in IT field as well. Today wherever one works IT has become a necessity and I am a professional technical support agent as well. Expertise: Remote technical support specialist HR Marketing Business Developer Project manager Extensive Admin Skills Content writer Customer Service

    $5.00 /hr
    423 hours
    5.00
  4. Julius A.

    Julius A.

    Writer, Sales, Customer Service, Data Entry, Personal Assistant,Review

    Philippines - Tests: 5

    Welcome to my account. I'm happy to have you here. I can work as a customer service representative (inbound or outbound). At the same time, I am a good front liner. I used to talk to all of our customers for my past company, replying to their complaints and keeping the company's directory updated. I also wrote articles, most of them were advertisements, and also inspirational, life, and opinion pieces. Most of my customers were from the USA, some were from the EU. I have worked as a customer service representative, an online editor, and a forum moderator. I can work any time of the day, at your convenience, through Skype or email.

    $3.00 /hr
    36 hours
    4.24
  5. Cristy Joy Fernandez

    Cristy Joy Fernandez

    Expert Customer Service Representative and Chat Support Representative

    Philippines - Tests: 5 - Portfolio: 2

    Hello, I have been working in a Call Center Industry over the last 6 years; this enabled me to deal with customers on a daily basis. It was important to respond to customer issues within 24 hours, keep their business, and make them happy. I have a unique combination of strong technical skills, and the ability to build strong customer relationships. This allows me to use my knowledge and break down information to be more user friendly. I have the ability of stay focused in stressful situations and can be counted on when the going gets tough. I am confident I would be a great addition to your team. Here my areas that I excel in: • Excellent communication skills. • Can work under minimum supervision. • Results-oriented customer service professional. • Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. • Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity.

    $3.89 /hr
    4,605 hours
    4.75
  6. Alejandra P.

    Alejandra P.

    Customer Service Rep/Live Chat/Social Media/Supervisory-Skills/

    Colombia - Tests: 5

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your customer needs, and I am seeking opportunities to serve your clients as well as your business. I also have some experience in the following areas: Translation English-Spanish, Spanish-English, recruiting, interviewing, training and managing new personnel. I'm a psychologist, graduated in 2003 from Universidad Pontificia Bolivariana in Medellín, Colombia. I have 8 years of experience in therapy and human resources. I would like to work with live chats, surveys, data entry, customer service, web research, employee supervisor. I studied my elementary school in Miami, USA. I learned to speak, read, and write in English before I learned Spanish.

    $5.56 /hr
    3,290 hours
    4.95
  7. Regina D.

    Regina D.

    VA, Real Estate, HR, Admin Assistant, Terapeak, Customer Service

    United States - Tests: 6 - Portfolio: 2

    Worked as an Administrative Assistant/VA for over 11 years Customer Service Agent for over 10 years. HR/Payroll for 5 years Data Entry Specialist for over 7 years. Ad Poster for over 5 years. Telemarketer/Sales for over 5 years Personal Assistant for 3 years. Social Network Manager for 2 years. Real Estate Assistant for 7+ years. Real Estate Marketing Auditor 6 year. Terapeak Specialist for 1 year. I am an eBay Top Rated Plus Seller & Power Seller since 2007 with experience using Auctiva and Terapeak. I can type at 60-68 Words Per Minute. -Auctiva -Mailchimp -Terapeak -Craigslist -Backpage -Wordpress -Postlets -Myhousedeals.com -FileZilla -SalesForce -ActiveRain -Reddit -Rentals.com -Facebook -Linkedin -Twitter -Youtube

    $10.00 /hr
    1,978 hours
    4.12
  8. Jan Colclazier

    Jan Colclazier

    Data entry, real estate, property management & customer service

    United States - Tests: 1

    Pursuing opportunities to best utilize my knowledge, skills and experience in real estate, property management, construction and office administration. I am computer saavy and quite adept with social media sites/procedures as well as real estate advertising/marketing on the appropriate media websites. I also am involved in extensive data entry work for a non-Odesk client, assisting in an ongoing project inputing/converting team sport statistics to Excel spreadsheets. The work is somewhat seasonal depending on time of the year.

    $11.11 /hr
    184 hours
    5.00
  9. Reynan Pera

    Reynan Pera

    Expert in Customer Service, Quality Analyst, Telesales and Lead Gen

    Philippines - Tests: 5

    A well experienced sales and customer service/support person with more than 5 years of progressive career in the outsourcing industry. I handled outbound accounts for almost 3 years with utmost proficiency and of high results that has made me become a Quality Specialist and Leader that has outlined quality and production processes for the company. For 2 years I've been taking inbound calls as a Customer Care Executive wearing multiple hats from order processing and inbound sales, billings, payments disputes and later on was tasked to take supervisory calls that needs outright resolution. Having these experience in outbound and inbound accounts have honed my skills and understanding in both aspects of the industry and made me more capable of doing either or both with high quality and more reliable outcome. I am looking for clients whom I can share my expertise and values to improve their business and processes and I am looking forward of having only a long term relationship with them.

    $6.67 /hr
    701 hours
    4.66
  10. CINDY ABANGAN

    CINDY ABANGAN

    Data Entry,Web Research,E-mail Support,Customer Service,Telemarketing,

    Philippines - Tests: 3 - Portfolio: 3

    To obtain a job where in I can use my knowledge and skills to help a client with a highly satisfactory work. Creating a relatively and realistic commitments for projects and achieving the best outcome were main reasons to preserve the dynamic freelance worker in me. I subject myself not to engage into inappropriate projects that are not bound within my skills and knowledge capacities for me to excel, but rather makes reasonable performance that includes my interest, love, passion and meeting a well satisfactory success between clients and me.To enhance my knowledge and skills by working through different kinds of jobs. To earn, learn ,discover and enjoy my ability and knowledge.

    $4.44 /hr
    73 hours
    4.60