International marketing and customer service
Last active: 18 days ago
I would like to offer my professional and personal competences:
• Experience as Marketing and Sales coordinator
• Experience as Customer support
• 3 languages - Italian,English and Danish
• Office super user
• Analytical and systematic
• Flexible and collaborative
• Good at creating relationships
I worked as a marketing/ sales coordinator for B2B, non-profit organizations and consulting firms.
I have been engaged in developing different strategic marketing plans followed by sales activities by phone, e mails and mails campaigns.I also produced various promotional materials such as brochures and power point presentations for potential clients.
A strong desire to improve my English led me to Cisco in North Ireland, where I obtained a job as pre sales agent/customer supporter in 2005 after 2 months of training as a consultative seller. As pre sales agent I contacted current end potential clients by telephone and I conferred with business owners and decision makers by telephone offering information about products, services and solutions to their business. In one year I managed to generate about 100 leads both by means of outbound and inbound calls.
As customer service agent I conferred with customers by telephone and e mail giving information about Cisco website and recording and solving their challenges. I received very positive feedback from my customers for my professional and service orientated approach.
At Cisco we met with Corporate in video and telephone conferences, and we were asked to participate with our ideas and proposals. I found this way of cooperating very fascinating and useful for the business and for the working environment. We all contributed to solving the daily challenges and supported each other. It was a very good learning process for me.
I came to Denmark in 2006 where I had a job with an online bank, Saxo Bank, as Private Client Service Officer.
The last years I worked as remote translator and remote Customer Support Agent.
I would like to get an opportunity with your company.
I hope hearing from you soon.