Customer Care, Customer Service Reprs, Tech Support

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  1. Rhea Gongora

    Rhea Gongora Agency Contractor

    Customer Service

    Philippines - Tests: 1

    A self-motivated and results-driven call center specialist with 2 years solid in-bound experience in high call volume environment. Excellent communication, computer and problem-solving skills coupled with initiative and accuracy to provide the customer with an efficient and positive experience. Proven track record in resolving complex customer issues and finding workable solutions. A committed and flexible team member who consistently achieves key performance objectives. WORK EXPERIENCE: 1. NCO Philippines Clark INC. Customer Service Representative Business Center 4and 5 PhilExcel Business Park, Manuel Roxas Highway Clark Freeport, Pampanga January 3, 2011 up to January 7, 2013 • Work with T-Mobile Americas largest 4g network • Assist customers in general inquiries relating to account information, products and services, rates and policies • Well trained for answering billing issues, technical troubleshooting in cell phones, opening and upgrading existing accounts and services • Tracks and places orders for customers • Has special training for sales process • Received awards for delivering excellent customer service

    Associated with: Online Staffing Solutions

    $5.56 /hr
    5,459 hours
  2. Michael Abrian Aquino

    Michael Abrian Aquino Agency Contractor

    Customer Service

    Philippines - Tests: 8

    My goal is to utilize my written and verbal communication skills to offer online support at the comfort of my own household. This set-up fits well on my self-motivated character which is a result of my 5-year-long experience in the outsourcing industry doing Customer Service and now as a Virtual Assistant which I'm doing for the last 2 years. Alongside with my VA job, I also did some research project for Social Media Managers as well as Ghostwriting and managing blog sites. In the future, I plan to add more skills in my arsenal and apply them in the next project that I'll get my hands into. For me, there is no small or big project; I can work with less supervision but promises a full commitment to accomplish any given tasks. Open minded, always hungry for new information and a top-notch work ethics makes me a GOOD INVESTMENT.

    Groups: Pro Customer Service

    Associated with: Ideas Unlimited LLC

    $6.00 /hr
    4,401 hours
  3. Alvin laurence N.

    Alvin laurence N.

    Customer Service

    Philippines - Tests: 2

    To be a long-term employee that gives amazing care to providers and their clients through excellent communication skills, strong overall computer literacy, ability to work with minimal or without supervision, and perfect working environment.

    $13.33 /hr
    2,402 hours
  4. Kimberly A Owen

    Customer service

    United States - Tests: 1

    I have had many years of face to face customer service. I am looking to gain more experience in on the phone/internet customer service.

    $5.56 /hr
    2 hours
  5. Jesselyn Rosal

    Jesselyn Rosal

    Customer Service

    Philippines - Tests: 9

    I have roughly eight (8) years of professional experience in an administrative capacity. I have worked as an assistant/Teacher either to a department, single individual or multiple individuals in separate departments. I am sure you are aware of the flexibility, focus and diplomacy such positions require. I want to bring the knowledge and insight gained through these various experiences to your company. I have much to offer in the way of diversity of experience and profession in that I have worked in three (3) major industries in the Philippines: teaching, BPO, and recently, administration. Within these industries I have had the opportunity to learn human resource policies, procedures and the protocol necessary to enforce them ethically and without liability. From my work I have sharpened my organizational skills, attention to detail and my ability to work with speed and accuracy.

    $4.00 /hr
    446 hours
  6. Meenakshi Babu

    Meenakshi Babu

    Customer Service

    India - Tests: 1

    Over the last 15years I have worked in Hospitality industry for 12years where customer service is the top priority, having a very good communication skills and overall multi talented work objective. Further worked as educator, and was responsible in doing research of latest trends and updating students with accurate information and implementing the same. I have experience in handling Microsoft Office – Word, Excel, Email, Power Point & Tally. Also passionate about research and handling project work Achievements Implementing various system in the Front Office operations. Setting up of Guest Services Centre Creating the Procedures and Standards Manual for Business Centre, Service Centre and Telephones Certified Departmental Trainer ISO14001 Certified Core member Hotel emergency and Action Team member trained in Fire fighting and evacuation drill Awarded 2005-06 Best Front Office Team in the entire Business Division Awarded CIS 0% error in the entire Business Division CFS Hat rick award 2005, 2006 & 2007 in the entire Business Division

    $3.00 /hr
    0 hours
  7. Restie S.

    Restie S.

    Customer Service

    Philippines - Tests: 9

    I've worked in BPO industry at two different companies for a total of 8 years, with 5 years in training and development. I've held positions in customer service, technical support and inbound and outbound sales. I taught English to Chinese for 2 years. Currently, a Helpdesk Tier 1 (Phone, Chat and Email). I hope to apply my expertise to the team. With the declining population and increasing foreign competition, customer relation has become much more sophisticated in maintaining a business. My experience in customer services focused on close relationships with our clients. In the 5 years I worked as a trainer, we managed to show a significant improvement in brand loyalty and customer lifetime value. It would be a privilege to have the opportunity to work for one of the top and competitive companies in the world. I would just love to apply my skills in order to develop and stronger relationship with your company and your customers.

    $4.44 /hr
    0 hours
  8. Aira Sherish Dicang

    Aira Sherish Dicang

    Customer Service

    Philippines - Tests: 3

    Hello there! My name is Aira Sherish Dicang but you can call me Aira for short! I can describe myself as a very patient person! Im very trainable and I have the willingness to learn new things. Many people treat challenges as hardships, but I treat it as an experience to learn and explore new things, I myself, are afraid of disappointments, so I do my best in everything I do. I push myself to the limits! As per experience, I worked in Aegis People Support s a Customer Service Agent for Hilton Worldwide. Basically, we assist customers in making a room reservations, modifying, and also converting every call to revenue call. I stayed in Aegis for 10 months. After that, I worked for Dodo Sales, its a telco account in Australia. I only stayed there for like 2 months. And i just handed my resignation letter in Transurban. Its a tolling provider in Australia, I worked there as a Customer Service Agent for Transurban Sydney. So i think you should hire me because I am willing to learn and I'm serious about learning. I think I have the experience. I am very creative and interactive which describe my leadership and team working capabilities. Last but not least, I learn very quickly and adjust to how things are done. I believe that Customers Service is not just about answering the inquiries of customers, but going extra mile for them just to make them happy. So if ever I got the job, I can give you my loyalty, and ofcourse "that extra mile" just to make you happy!

    $5.33 /hr
    0 hours