Customer Care, Customer Service Reprs, Tech Support

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  1. Sridhama Das Bernardo

    Sridhama Das Bernardo

    Customer Service Representative and Technical support

    Philippines - Last active: 2 days ago - Tests: 6

    In my years of experience, I always make it a high priority to deliver excellent customer service and technical support. Not only general customer service and also technical support, I always aim to deliver superexcellent customer service, wherein the customer is satisfied with the solution I provide, but is also provide several options which would enhance his experience with the service. Let's sit down and discuss how my principles may improve your company's Customer Service and technical service image.

    $3.33 /hr
    6,767 hours
    0.00
  2. France L.

    France L.

    Freelance Provider/Customer Service/Virtual Assistant

    Philippines - Last active: 4 days ago - Tests: 6

    Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. I'm a full time freelancer who works to a state of perfection to achieve my employer's trust and satisfaction. Dedication to work with accuracy is an asset in me which can be beneficial to any employer. oDesk is a platform for me to utilize my skills to the best for mutual benefit and to attain success.

    $5.00 /hr
    794 hours
    0.00
  3. Iván Turkali

    Iván Turkali

    Spanish Assistant, Translator, Customer Service, Social Media

    Venezuela - Last active: 1 day ago - Tests: 2

    Hi, my name is Ivan, I'm Venezuelan. Spanish is my primary language and I've been speaking english for about 15 years now I'm organized and I pay attention to details. I have a great experience in customer services field, emails, chats, document translations, website translations, I'm a system engineer and I have an extensive experience in web programming, so translating a website won't be an issue. Thanks for the opportunity and I hope we can start a great work relationship. Thanks :-)

    $11.11 /hr
    524 hours
    3.65
  4. Mia lyka O.

    Mia lyka O.

    Experienced Live Chat Agent/Customer Service

    Philippines - Last active: 9 days ago - Tests: 1

    WORK EXPERIENCE Product Support Representative Synnex-Concentrix, (BPO Company) March 15, 2011 - June 2014 - One of the top sales agent - Employee of the month - One of the most productive Live Chat Support Agent I do have good written and verbal communication skills, fast learner, extremely organize, can work independently and is able to do multi-task to ensure that all projects or task assigned to me are completed in a timely manner. I can assure that I am diligent and flexible person and desirous to work in every endeavor. CAREER OBJECTIVE I would like to work on a company where it will benefit both parties. A company that will enhance my capabilities and skills to be more efficient and effective worker/employee. EDUCATIONAL ATTAINMENT I took Bachelor of Science in Nursing and Hotel and Restaurant Management.

    $5.56 /hr
    1,011 hours
    0.00
  5. Whitney Sarallo

    Whitney Sarallo

    Marketing/Administrative/Customer Service/Creative Design

    United States - Last active: 3 days ago - Tests: 2 - Portfolio: 4

    My background includes a great deal of time doing freelance marketing. I am advanced in Adobe software, specifically In-Design. Along with programs such as Microsoft Office and customer service generated work desks. My Bachelor's Degree is in Marketing and I am almost complete with my MBA in Hospitality Management. I am very organized, hard working, efficient, and able to do just about any customer service or design related project you can offer me!

    $19.00 /hr
    1,146 hours
    0.00
  6. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    545 hours
    0.00
  7. Caylee Sharp

    Caylee Sharp

    Great Personality with excellent customer service skills

    United States - Last active: 11 days ago - Tests: 4

    I am a friendly, upbeat person. I am an experienced Customer Service Specialist, skilled Computer data Entry, Documents, Leads Manager, Working hands on with Realty Investors. The ability to obtain information in an friendly, efficient manor, enjoys people. Will take on challenges full force. Was in the Work force as a Manager for large Gas Stations chains for 15 years.

    $10.83 /hr
    1,889 hours
    0.00
  8. Alla Tsipak

    Alla Tsipak

    Experienced Customer Service Agent and translator

    Ukraine - Last active: 2 days ago - Tests: 1

    l have 5 years experience as customer support agent. Before that I also worked as English Teacher at University in Kyiv. I am Ukrainian/Russian native speaker, have been learning English and polish languages almost all my life and also have experience in translation for more than 7 years. In addition to my working experience I have an excellent communicating skill. I am also a punctual, diligent and patient individual. I can provide e-mail, ticket, chat and phone support and will do everything I can to delight your customers.

    $11.11 /hr
    0 hours
    0.00
  9. Kharen Joy Basa

    Kharen Joy Basa

    Experienced Technical Support/ Customer Service Representative

    Philippines - Last active: 6 days ago - Tests: 4

    I am a person who is flexible in communicating with different kinds of people. Active listening and empathizing are the things I do best; these are the things I do to gain the customer’s/client’s confidence. With these abilities, I can perform my work easily and end up getting the right resolution for the issue or for the given situation. I am patient, and because of this, I get along well with my client. I am a hard worker and I always do my best with beating deadlines. I can work under pressure and I even extend hours just to finish the tasks that are given to me. The ability to multi-task is also one of my strengths, most especially when I became a mom. It makes me more dynamic. I am well organized; I always make sure that all the things I need to do for the day are accomplished. I am very eager and willing to learn new things. These make me more knowledgeable about the job and allow me to enhance my efficiency and productivity as a worker. I am a troubleshooter. With this, I believe that all problems have solutions. That means that I never give up if tough times come along my way.

    $3.33 /hr
    0 hours
    0.00
  10. Christian c. S.

    Christian c. S. Agency Contractor

    Lead Verifier/Customer service/Automotive research & consultation

    Philippines - Last active: 21 days ago - Tests: 3

    *Customer Verification: Proficient in performing customer verification. Manually assess and conducts qualifications through phone and email. Expert in managing quality of customer's data making sure the standards and requirements are met. *Expert in Automotive Information and Application: Hands on and managerial experience in technical and Mechanical, maintenance and repair of automobiles. Can apply expertise through customer service, consultation and research.

    Associated with: Client Expert Solutions, Virtual Solutions

    $5.56 /hr
    9,843 hours
    0.00