Customer Care, Customer Service Reprs, Tech Support

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Hatice Degirmenci

Hatice Degirmenci

Customer Service Assistant/Virtual Assistant

Turkey - Tests: 5 - Portfolio: 1

I am an energetic and self-motivated person, I take pride in the work I do, respect deadlines and focus on my organisation’s ambitions. I am a quick learner and have the ability to think on my feet in difficult situations, with excellent communication skills. When required I can be a very strong leader but I also have the ability to work well in a team towards a common goal. I have over 4 years experience in managing a small business, teaching English and translation, interpretation and transcription in Turkish – English / English-Turkish language pairs. I have worked on various projects here on odesk, including customer service, data entry, virtual assistant and translation. I love customer service work, I passionately enjoy making people happy and resolving issues. I also consider myself a detail-oriented, tidy and respectful virtual assistant. My goal is to do what I love doing and continue in this field of work while developing my skills and advance professionally day by day.

$9.00 /hr
1,213 hours

Cherrie Amor Castillo

Cherrie Amor Castillo

Office Manager/Customer Service Manager


Over 8 Years experience as a Business Support Manager in a Contact Center /BPO out of Manila, Philippines  Oversee the daily operation of Business Support Team, Sales Team and US clients.  Managing the day-to-day support of US clients by providing the best possible service via phone, email, or chat.  Provides technical support on the Calling card Platform and CRM issues of our US clients.  Responsible for acquiring and client care of our US clients.  Provides basic product training, CRM access, rate product and commission to Sales Team  and US clients.  Resolves escalated issues from Business Support Team, Sales Team and US Clients.  Provides regular update and reports to the Assistant General Manager and the President .  Responsible for the rate product formulation and implementation.  Responsible for the management and implementation of Win back, Email and SMS Campaigns.  Experience working with different ethnicity for more than 8 years.  EMPLOYEE OF THE YEAR (2006)  RECEIVED LOYALTY RECOGNITION

$8.00 /hr
0 hours

Sheila Mae Ingan

Sheila Mae Ingan Agency Contractor

Customer Service Representative/ Agency Manager

Philippines - Tests: 7

To secure a position where my existing skills in the areas of Customer Service, Content Writing, and Transcription will be utilized by a progressive company.

Associated with: JSS Virtual Solutions, OutstartBPO-Cebu

100% Job Success
$17.00 /hr
7,847 hours

Donabel Agmata

Donabel Agmata Agency Contractor

Customer Service Representative/Accounts Analyst

Philippines - Tests: 7

I have been actively working on customer support in Odesk for four years. I have been very attentive to customers and have provided them with the highest customer service. I have also worked as an organized Accounts Analyst doing administrative tasks.

Associated with: The Affiliate Network, Contact Ventures, Client Expert Solutions, Advanced Services

$5.56 /hr
9,896 hours

Jenyl Ybanez

Jenyl Ybanez Agency Contractor

Accounting / Virtual Assistant / Customer Service

Philippines - Tests: 2 - Portfolio: 5

Well experienced in accounting jobs and an exceptional Microsoft Excel user. An efficient and honest Virtual Assistant / Customer Support that can perform multiple tasks with less supervision. I can deliver 100% quality tasks before the given deadline.

Associated with: Staff 24/7

67% Job Success
$11.11 /hr
1,618 hours

Eunice Rodrigues

Eunice Rodrigues

Customer Service and Support Professional


I've received High quality training for Customer Service as I had to attend the needs of a high standard language school in Brazil as their Manager/Principal. Trained for personal and telephone care. I have experience working with a diverse staff/customer and know how to manage them. I am computer skilled, have experience with IT services and web sitebuilder service. Experienced in jobs that require computer system and interactivity. Finally I'm fully Bi-lingual - English and Portuguese (both written andspoken) – having great understanding and control of both – as I've taught both.

$16.67 /hr
7,447 hours

Jo-ann Enriquez

Jo-ann Enriquez

Data Entry and Customer Service

Philippines - Tests: 4

In relation to my past work experience in outsourcing BPO company in five (5) years I will be able to apply all of my knowledge in data entry and my analytic skills in thinking solutions into details, and in my working experience in corporate, I will be able to know the day to day handling of operations in management company as well in customer service.

$3.00 /hr
798 hours

Judith Esperidion

Judith Esperidion

Marketing and Customer Service Representative


I have 2 years of work experience in Marketing. I was one of the pioneer employees of an international clothing company that had set it's flagship store in the Phillipines year 2012. I was trained to provide an excellent outcome based on my client's directions and wants. I can provide email and phone assistance to my clients. I can also provide typing jobs and writing. I am a full-time freelancer and can work U.S. business hours.

$4.50 /hr
197 hours