Customer Care, Customer Service Reprs, Tech Support

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  1. Zoleeta M.

    Zoleeta M.

    Admin. Expert Specializing in Social Media and Customer Service

    United States - Last active: 22 hours ago - Tests: 12 - Portfolio: 7

    I specialize in Customer Service, Administrative and Clerical Tasks, Social Media Management, Blog/Article Writing and Blog Management. I can guarantee that all administrative tasks (mundane to complex) will be taken care of and completed in an accurate, organized and efficient manner. Qualifications: Superior language skills - English Excellent communication skills Excellent organization and time management skills Ability to comprehend and execute instructions efficiently Self-starter with the ability to work independently with little to no supervision Document preparation and conversion Google Drive organization Ability to communicate via Skype

    $10.30 /hr
    2,112 hours
    4.99
  2. Michal P.

    Michal P.

    Bilingual Copywriter, Translator, Customer Service Wizard and a writer

    Netherlands - Last active: 22 hours ago - Tests: 8 - Portfolio: 2

    I am a native Polish speaker who lived in an English speaking environment for over 16 years. That made me pretty much bilingual. I wrote and published a book in Polish and I'm in the process of finishing one in English at the moment. I also did translations for a good few websites both from Polish to English and vice versa. I can write about pretty much anything. I excel at customer service, have loads of experience with social media and guerrilla marketing, affiliate marketing, all sorts of content writing, music production etc.

    $15.00 /hr
    1,018 hours
    5.00
  3. Danae A.

    Danae A.

    Administrative Assistant/ Customer Service Rep/ Ticket Support/ QA

    United States - Last active: 22 hours ago - Tests: 9 - Portfolio: 2

    My goal is to obtain work that will allow me to utilize my customer service and virtual office support skills in order to assist with smooth flow of your company’s operations. I maximize the quality of service I provide with both my communication and various customer service skills. I have over 10 years of experience doing various remote work in the following areas: •Help Desk/Ticket Support •Front Office •Administrative Assistance •Email Support •Back Office •Calendaring Assistance •Outbound Phone Support •Online Customer Support •Order Processing •Inbound Phone Support •Quality Assurance •Live Chat Support Key strengths of mine are flexibility, attention to detail, computer literacy, verbal and written communication, and exceeding performance outcomes. My strengths also include a strong sense of urgency, confidentiality, meeting deadlines, ability to communicate well with a variety of personalities, and the ability to handle multiple tasks. I am reliable, personable, adaptable, and always willing to learn new skills. I am a team player, take initiative when there is work to be done, and am great at organizing and prioritizing workloads.

    $16.67 /hr
    367 hours
    4.58
  4. Teri Burress

    Teri Burress Agency Contractor

    Exceptional Customer Service Representative

    United States - Last active: 22 hours ago - Tests: 5

    I would like to expand my knowledge and skills on data entry, customer service and support, and office skills as well as other fields. But I excel in office skills and a personal or virtual assistant is definitely my profession of choice. I am a full-time, online student and maintain a 4.0 GPA in my studies. I am choosing to try to work from home because I have a one year old son and I would like to spend time with him more, not to mention the price of childcare is outrageous. I would love to learn new things and broaden my knowledge of subjects I don't know. Since education and learning is so important to me, I don't want to stop at school. I would love to learn about anything and everything.

    Associated with: oDesk Payroll

    $16.67 /hr
    4,165 hours
    5.00
  5. September R.

    September R. Agency Contractor

    Customer Service Specialist & Project Manager

    Philippines - Last active: 22 hours ago - Tests: 7

    After almost 3 years in eBay Customer Support, I took the leap and started my freelance career here in Odesk as an eBay Store Manager for my Australian Client. I then later acquired & developed my skills in Office Admin, Bookkeeping and Project Management working with my boss and mentor from Huntsville, AL. My 4 years in Odesk has mold me to become an entre-leader in my team. I want to help fellow freelancers and clients achieve their goals. I am a believer of doing ordinary things extra-ordinarily well. I'm very excited to connect to a lot of people (1) for learning experience and personal & career growth and (2) to add value in my team. If you want positive change to happen, just believe, set goals, takes actions and make your goals/dreams become a reality!

    Associated with: Virtual September

    $10.00 /hr
    8,921 hours
    4.95
  6. Mickoloy W.

    Mickoloy W. Agency Contractor

    Draftsman / Customer Service Pro, Zendesk

    Jamaica - Last active: 22 hours ago - Tests: 7 - Portfolio: 5

    I am a skilled Draftsman in both 2D drafting and 3D modelling and certified in Building Construction and have spent over 6 years in this field owning my skills. I am also an expert customer care specialist who have excelled in providing an amazing care experience to customers of fortune 500 companies in the United and Canada for the past 7 years. In carrying out my tasks, I have used various types of CRM tools such as Zendesk and Insightly, as well as, tools such as Zapier, Evernote, Trello, Droptask etc. My other skills include, appointment setting, Data Entry, Technical Support and I strive to gives my best at all times while paying special attention to detail. I am dedicated to providing the highest quality service at an affordable price as well as ensuring that the highest level of communication is maintained so clients can realize their desires.

    Associated with: Morwell Virtual Solutions

    $10.00 /hr
    1,340 hours
    5.00
  7. Ana victoria G.

    Ana victoria G. Agency Contractor

    Customer Service Manager / HR Manager

    Philippines - Last active: 22 hours ago - Tests: 7 - Portfolio: 6

    To find the perfect job and excel. I am very fluent in the English language, I have 3 years experience as a call center agent both doing inbound and outbound calls (handled accounts like AT&T, Netspend financial debit cards and Toshiba-Tech support)..I have experience in doing up selling and direct selling..I also have 2 years experience in doing online jobs, with my previous jobs in odesk, I am responsible for doing inbound calls, up selling, order processing, live chatting, responding to voicemail through email by doing outbound calls to customers internationally and do follow up calls to customers using our product and responding to emails..I strive hard with my work and became a Supervisor in one of my jobs then eventually promoted as a Customer Service Manager... I am very professional with jobs requiring multitasking. And I have 4 years experience in doing secretarial work..I am very efficient with MS Office applications (Word,Excel, Powerpoint) and web based tools, I have an accurate typing speed of 60 wpm as well..If given the opportunity, I guarantee great performance for this job..I am a very hardworking person, and I am willing to work for long hours if needed to..

    Associated with: Team Blend Park

    $14.00 /hr
    14,889 hours
    4.89
  8. Roselle H.

    Roselle H. Agency Contractor

    Customer Service / Email Support / Chat Support / Transcriptionist

    Philippines - Last active: 22 hours ago - Tests: 4

    I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

    Associated with: RCH Solutions

    $11.11 /hr
    13,740 hours
    5.00
  9. James Dean

    James Dean Agency Contractor

    Customer Service/Support and Administrative Assistant

    United States - Last active: 1 month ago - Tests: 6 - Portfolio: 13

    James Dean, 29, from Bloomington, Indiana, originally from Saint Cloud, Florida. He does not have any children, but does have 2 dogs who are spoiled beyond belief. When James is not working, he enjoys spending time with family and friends, going hiking, photography, and scrap-booking. James is no stranger to the administration field, having spent his entire working career in various types of customer service positions and office administration. It taught him the importance of having high moral standards, ie confidentiality, reliability and has a strong work ethic. He is honest, creative, technologically savvy, and has a real "go getter" personality. Prior to starting his virtual assisting career, James spent over 12 years polishing his skills in positions; Office Manager, Administrative/Personal Assistant, Operations Manager, Activities Coordinator, and Customer Service. Passionate about helping others, James provides invaluable services such as office administration, article writing & submissions, scheduling and social media management, just to name a few.

    Associated with: Help by James, Visible Hand Co. Agency

    $13.33 /hr
    2,168 hours
    4.86