Customer Care, Customer Service Reprs, Tech Support

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  1. Gwen Bloom

    Sales/Customer Service

    United States

    Extensive experience in Business to Business Sales both in person and by telephone. Owned my own retail business both online and at a kiosk at Cherry Creek Mall in Denver. Known for my ability to create long term relationships with customers and referral sources.

    $11.11 /hr
    917 hours
    0.00
  2. Efren, Hibay jr

    Efren, Hibay jr

    Data Encoder/Customer Service Representative

    Philippines - Tests: 3

    I am a call center agent here in the Philippines since 2010, My first experience was with Sitel Philippines Corp.as an inbound agent, we took inbound call from our customers regarding their issues with Postage machine(US mailing machine PitneyBowes) i am a Technical support level 1 by 2010 then i got promoted as Technical support level 2 by 2011, but suddenly the LOB(line of business) was close due to some reason we transferred to another LOB which is with the billing department by 2013. We still taking inbound calls from our customer and this time we are now with the customer service department. By the end of 2013 i resigned and go to another Call center with Aegis People support still here in Manila Philippines and i am now doing outbound call for those applicants that has a positive results with their Pre-employment drug screen. Great things about here in this industry was that i adopted the american life, the way they talk and being professional and unprofessional sometimes and i am thank full we support those business people, we gain more knowledge outside of our comfort zone. I also worked as a Data entry or computer operator in one of the Government agency here in the Philippines for almost a year by 2009 with Bureau of Internal Revenue RDO45(Revenue District 45). After graduating in College with my Bachelor degree in Information technology i work as a Technician for 6 months back in 2008, i do regular check maintenance with the servers and pc's and also troubleshooting if needed. With it comes with the MS office, Excel and Notepad those are the tools that im always using since then until now. The reason im looking for job here in oDesk not just by financial need we all need it, but to increase my knowledge with all the application in data entry and customer service i love to work and that's make my self proud to accomplish something i like and i love. More work more Knowledge and more experience to share with people.

    $5.56 /hr
    0 hours
    0.00
  3. Conal Mullan

    Conal Mullan

    Full-Stack Developer - Troubleshooter/PHP/Javascript

    United Kingdom - Tests: 5 - Portfolio: 1

    With a strong technical background in both Windows and Linux server administration, I consider myself to be a highly skilled internet & technology all rounder. Combining both experience and knowledge I can quickly identify and assess customer/client needs and find solutions to suit their requirements. I have been working successfully as an independent remote contractor for over 7 years and have built up particular strengths in MS server products especially SQL Server & IIS - with strong coding skill in javascript/jquery, PHP and experience in many other broader web technologies. I pride myself on being a fast learner and just enjoy making things work. I have been able to maintain long term relationships with my clients and am eager to continue to do so having recently completed a long term contract at another oDesk employer. Having worked in corporate IT for 7 years in a very high service availability environment, I know how to work under pressure whilst adhering to process. My key personal strengths include a keen attention to detail, excellent troubleshooting skills and an easy-going demeanour that helps me build strong working relationships quickly.

    $30.00 /hr
    8,207 hours
    5.00
  4. Shah F.

    Shah F.

    PHP, Mysql, javascript, css, jquery ,wordpress developer,3D Cart,Big C

    Pakistan - Tests: 2 - Portfolio: 14

    to develop the responsibilities with my education and related experience, and to secure a responsible position in the capacity where I may contribute for the growth of both prospective employer and myself. i am a three years experienced web-developer full time freelancer . I worked with the local Pakistani software companies as Sr. Software-Architect/Engineer. My expertise in php, mysql , wordpress, wordpress customization , custom template integration , custom php cms, database management, css , PSD to HTML,HTML5 ,responsive webdesign, jquery , javascript, 3D cart , Zencart , OS commerce,Big Commerce, SEO, site speed optimization ,Paypal gatway integration .

    Groups: Application Developers Alliance, Bluehost Developers and Designers

    $12.00 /hr
    3,847 hours
    4.84
  5. Alexander S.

    Alexander S.

    PHP/ASP/HTML/CSS/JavaScript/Delphi developer

    Ukraine - Tests: 9 - Portfolio: 12

    Hi! My objective is: * web-based software development; * quickly working within a team; * spread of learnings in the field of professional software development; * quality, reliability, clearness.

    $17.00 /hr
    37 hours
    5.00
  6. Bruce Kaffenberger Agency Contractor

    Advanced FileMaker Pro Developer

    United States - Tests: 4

    I have designed and maintained hundreds of databases for a variety of businesses and orgaizations. I specialize in FileMaker development, having been a user since version 2.1 ( I currently employ versions 11, 12, 13 and 14). I am experienced in designing databases for business, for both stand-alone and multi-user installations. For many businesses, I have designed a single database to replace the use of multiple programs that required duplication of data entry (as well as duplicating their labor cost). I customize my applications to your business and your style of working. My database designs often include document retrieval and Internet functionality. Your database can be strictly for in-house use, or accessible via the Internet. I have accumulated a broad experience in both hardware and software in over 3 decades within the computer industry. I have been self-employed since 1983, and understand the needs of a business owner and employer. I have worked with many different industries, including: medical / healthcare, retail, finance, non-profit, education, construction, and manufacturing. I have experience in understanding the various needs of these different organizations, and will perform the same for you and your business or organization. A partial list of my previous FileMaker applications: Retail Point-of-Sale Maintain prospect / customer records; generate and store quotes / orders / invoices; inventory management; customer document retrieval for pictures / PDF documents / Word & Excel files / etc.; email generation for marketing and customer notifications; Internet integration for mapping, research and tracking; reporting for inventory / sales / payments / customers / etc. Rental Point-of-Sale Maintain customer records; generate and store rentals / orders / invoices; inventory management; customer document retrieval for pictures / PDF documents / Word & Excel files / etc.; email generation for marketing and customer notifications; reporting for inventory / rentals / payments / customers / etc. Finance Company / Service Bureau AutoBilling Maintain customer records; generate invoices for each account automatically based on the billing frequency (monthly, quarterly, semi-annually and annually) and customized for each Vendor to insert the correct graphic logo at the time of printing; customer document retrieval for pictures / PDF documents / Word & Excel files / etc.; email generation for marketing and customer notifications; Internet integration for mapping, research and tracking; reporting for accounts / dealers / billing / payments / collections / histories / etc. Medical Case Logger Designed for use by Radiology Technicians at a hospital destroyed by Hurricane Katrina. The technicians employed web browsers to access a web-published database for a radiology group. The technicians created case records of the patients that the Radiologists diagnosed, and automatically produced reports for the Radiologists three times per day. The database was also accessed via the Internet by transcriptionists. On a monthly basis, an invoice for services performed was created automatically with a fully detailed log of each case. Patient Record Retrieval Developed for well-established surgical practice that maintained paper records and charts for their patients. Data imported from the medical billing application generated Patient records to expedite the search and retieval of decades of medical records. Magazine Subscription Manager Maintained subscription records for multiple magazines and newspapers published by a sports and cultural publisher. Generated reminders and reports of expiring subscriptions for marketing and billing. Service Company Manager Maintained customer records for a chimney sweeping company to store important details about each customer's account, including site surveys, services performed, future services, and service technician notes. Data was originally exported to Palm Pilot PDAs, and currently accessible by smartphone or tablet through Internet web publishing. The system also produces management and billing reports for the company, and links customer records to Internet mapping sites for directions to customer addresses.

    Associated with: The Computer Connection, LLC

    $60.00 /hr
    953 hours
    4.80
  7. Cristian Santiago

    Cristian Santiago

    Infrastructure Administrator(esp. Windows) and Expert Problem Solver

    United States - Tests: 3

    I have been working on IT for almost 15 years now. I am a generalist, a problem solver. I have more experience on Windows Infrastructure but I do also get along pretty well with Unix environments. I have worked for Microsoft Enterprise Support, then continued working as infrastructure administrator for other companies. I have experience in different kinds of Technology and even if I don't have, I can pick it up really quick, my mind seems to be wired up that way.

    $22.22 /hr
    0 hours
    0.00