Customer Care, Customer Service Reprs, Tech Support

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Celeste Binayug

Celeste Binayug Agency Contractor

Customer Service Representative / Telemarketer / Virtual Assistant /

Philippines - Tests: 1 - Portfolio: 3

I worked as a staffing manager of different office/home based call center agencies for the past 4 years and with the experience I had. I used to handle people coaching them properly and I can guarantee highly-experienced agents who can successfully launch any project and deliver results as my assurance. As individual I am a result oriented person and with my experience I've learned selling is the same as talking but most effective sales people know that listening is the most important. You seek first to understand and then to be understood.

$7.78 /hr
10 hours

Trisha Patel

Trisha Patel

Customer service and sales representative/Community Manager

India - Tests: 14

To be a part of an organization that can harness my potential effectively by providing ample growth opportunities, to use my knowledge and skills positively and effectively both as a leader and a team member in a challenging and creative environment and to contribute to the company in the best way that I know how to and enjoy the work stimulated environment.

$4.44 /hr
2,168 hours

Vanessa Homan

Vanessa Homan

Experienced Data Entry and Customer Service Professional

Australia - Tests: 4

My native language is English. Do not tolerate fools or scammers - if you are either one of these - do not contact me as you will be reported. I have meticulous bookkeeping skills backed by experience that includes customer service and data entry of more than 25 years. I am an expert with Excel, Word, Outlook and PowerPoint. I am familiar with Access and Sharepoint. I am proficient with Skype, Google Apps, Social Media and much more. My specialty lies in Spreadsheets as I have worked extensively with them. While employed at Rall Business Consultants, we had a client who had no accountancy program. I was appointed to create a system whereby they could control stock and have a full book keeping system on Excel. Our main book keeping system which most clients used was Quick Books, Quick Books Pro and Quicken, although there are a few more accounting systems which I am good in. My whole working career I have had to deal with suppliers and customers and can proudly say that service excellence is my forte. Even many years after leaving the companies I have a good report with many previous clients. We had a customer base of approximately 1 000 clients. At our busiest times we would have to deal with up to 100 clients per day. Furthermore I would like to bring your attention to the following points: • Strong organisational, administrative and analytical skills • Excellent spelling, proofreading and computer skills • Ability to maintain confidentiality at all times • Produce consistently accurate work even whilst under pressure • Ability to multi task and manage conflicting demands • Experienced in creating and maintaining databases • Produce text and business documents, laminating and binding • Establish and maintain good working relations in the workplace • Prioritise and organise personal work effectively

$10.00 /hr
0 hours

Bogdan Akrybai

Bogdan Akrybai

Experienced Translator and Customer Service Representative

Ukraine - Tests: 3

I have 2+ years as a customer service agent at billing department of medical lab assisting US customers. More than 5 years of English to Russian / Russian to English translation helped me to become qualified and professional translator. Have experience in translating website for bussiness solutions. Mastering HTML/CSS/JavaScript on courses to become a powerful Frond End Developer. I'm always developing and never stop evolving my skills to higher lever.

$10.00 /hr
0 hours

Christian Nielsen

Christian Nielsen

Experienced Customer Service Representative and information detective

Norway - Tests: 2

I have worked as self-employeed for many years. With this handling many types of work, such as customer service, productmanagement, locating information online and accounting. Working as self-employeed means that you need to keep an eye on all details, keep a good relationsship to both clients and Suppliers and be very structured in your work. I have managed to keep many prosject going in the same time and "landed" them with good result by working fast, effecient and targeted.

$20.00 /hr
0 hours

Elizabeth Lagrimas

Elizabeth Lagrimas

Project Manager / Account Manager / Customer Service Team Lead

Denmark - Tests: 4

I have over 7 years of Customer Service, Project Management and Account Management experience in one of the world's most valuable companies. Responsibilities range from customer satisfaction, leading small to medium sized multicultural teams, and process innovation to bring a "white glove" experience to customers. - Managed the overall performance of the Customer Relations team in terms of cost, quality and delivery of service. - Ensured all aspects of Service Level Agreements (SLA) are consistently met (CSAT, AHT, agent utilisation, etc.). - Led regular business reviews and other relationship management activities. - Participated in workforce planning activities in coordination with internal teams. - Supported selection and overall contact centre operations strategy. - Worked closely with various internal groups to understand business requirements, implement new processes and contribute to ongoing process improvements. I have vast experience with US/ Europe / Australia/ New Zealand / JAPAC markets and have successfully on-boarded major Service Provider accounts. I am able to come up with fresh, creative and effective ways of aligning business goals between the partner and the customers. Key responsibilities include: - Analysed and monitored key user and operational metrics to help drive improvements to product and support offerings. - Interpreted reports and callout to relevant stakeholders, took decisions/corrective actions on a timely manner. - Improved internal efficiency and customer satisfaction by proactively identifying opportunities and optimisation through automation or build new processes and tools. I have traveled extensively, both for business and personal purposes, and I find immense satisfaction in learning about different cultures and applying best practices from the industry to achieve great results.

$20.00 /hr
5 hours

Laiza A.

Laiza A.

Business Development, B2B Sales, Customer Service, Admin, Training

Philippines - Tests: 8

I am a multiskilled professional who has various experience in sales, customer service, administration and business development. I have worked in the toughest and competitive market in both the Philippines and in the United Arab Emirates. Client satisfaction and quality work are my top priorities.

$6.00 /hr
13 hours

Carlo Morales

Carlo Morales

Typist / Virtual Assistant / Data Entry Clerk / Customer Service

Philippines - Tests: 6

Had stints in the call center industry for nearly 2 years covering customer service (billing support) and technical support (Internet). Had worked as office secretary under Maintenance Department in a carton manufacturing plant based in Saudi Arabia for 2 years handling office tasks and other various office reports. Had sense of urgency to finish a certain job and can work under minimum supervision. Internet savvy and loves to search the web. Proficient in MS Word, Excel and Powerpoint applications.

$3.33 /hr
0 hours

Lusine M.

Lusine M.

Translator, Web Developer, VA, Customer Service Assistant, transcriber

Armenia - Tests: 4 - Portfolio: 2

The most important things you should know about me before you trust me with your tasks are as follows: I possess more than 5 years of experience in online advertisement, 8 years of website content writing, translating, transcribing. (English, Armenian, Russian, Greek, Spanish) LinkedIn Profile: https://www.linkedin.com/in/lisa-manukyan-8b585b22?trk=hp-identity-name Outstanding at customer service, cold calls, finding new clients/partners, translating any type of contents, legal and medical documents, interpreting in business meetings and conferences (7 years of extensive experience). I am smart and fun to work with. If I do something I do it well, or I don't do it at all. My previous employers: Legal Expert(Armenia); Christou Real estate (Greece), Telegraz (Armenia), Terra Micro (Germany), Starwood Hotels & Resorts (USA). Letters of recommendation/reference letters are provided upon request.

$9.67 /hr
45 hours