Experienced Customer Service Representative
While having over 5 years of experience (2 of them as a Team Leader), in Customer Service does give a lot of knowledge, I love to think that you never stop learning. I consider myself the kind of person that loves challenges, and whenever I'm told I probably can't do something, I surely will. Bigger and better than expected.
I currently study Computer Systems Engineering, skilled in Java and HTML, as well as Microsoft Office suites (2013 and previous, as well as O365 and Office for Mac 2011), and Microsoft's Operating Systems from Windows 8.1 and previous versions. Knowledge on VoIP services and DSL connections, as well as basic knowledge in firewalls and network security. Geek and techie.