Customer Service Rep
Last active: 1 month ago
I am Rhea Alfonso from Cavite, Philippines. I have a total of 6 years
work experience in the call center industry and I am confident that I am the best
candidate for your vacancy. My experience taught me the importance of clear communication and customer service over the phone. My role is to resolve customer problems, give sales pitches and take accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success.
I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reasons.
I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers. Should you find interest in my application, then I will be available for an interview at your convenience.