Customer Care, Customer Service Reprs, Tech Support

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  1. Engelbert Mercedes

    Engelbert Mercedes

    Experienced Customer Service Representative

    Dominican Republic - Last active: 05/27/2014 - Tests: 7

    I have worked on various projects all the way from selling insurance to doing customer service for Blue Shield CA also Dish Network , COX Cable and Direct TV. Am very self motivated and results oriented I like to commit to a project 150 %. If I make myself shine for the company than I know the company will shine. Have been a trainer for 50 Reps selling medical discount and pharmacy and also insurance. As far as my Education , I graduated from High School but only 6 months of college.

    $7.78 /hr
    0 hours
  2. Lady Amber Beldia

    Lady Amber Beldia

    Experienced Customer Service Representative

    Philippines - Last active: 5 months ago - Tests: 4 - Portfolio: 1

    I have been in the customer service industry for almost 5 years. My most recent experience has been handling incoming calls in the high tech industry. One reason I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people. I have been trained to accomplish the task for the job that will be offered. I am a positive person who performs well under pressure. I have a good work ethic. i know that I can be an asset to your company and would love the opportunity to show this.

    $4.00 /hr
    0 hours
  3. Wendell Camarines

    Wendell Camarines

    customer service representative

    Philippines - Last active: 6 months ago - Tests: 2

    I've had experience in the call center industry for 5 years. I've also done admin work in our electric cooperative... i am very much capable in handling customer complaints and deescalating irate customer. I'm very well versed in communication skills. though i haven't had any experience in Odesk yet, I'm very much willing to give it a shot and provide my 100% dedication to a job that i would be allotted to. i finished a degree in Psychology in University of Negros Occidental-Recoletos.

    $3.00 /hr
    0 hours
  4. Cynthia Mae Labita

    Cynthia Mae Labita

    Customer service, Appointment Setting

    Philippines - Last active: 2 months ago - Tests: 5

    I've been in a BPO industry for 2 years, doing Customer Service I am a Top Seller as well in my previous account (SEO). Customer Service is my expertise, I've handled various accounts like Telemarketing for SEO company, appointment setting and financial adviser. I am flexible and adaptable, learning whatever i need to learn quickly to meet the customer’s satisfaction and maintaining the highest performance standards. It is a fulfillment for me whenever I make someone's happy and help them in each and every calls. Skills & Specialties : *Knowledgeable in MS Office *Knowledgeable in Outlook / email client *Technical savvy *Done warm & cold calling, appointment setting, surveys, and selling *Personable and tactful; successful in building in instant rapport with a wide range of personalities * Fast learner; detail oriented, good problem solver, and hard working both independently and with a team *Excellent written and verbal communication skills *Good in typing *High ethical standards, commitment to honesty, integrity, and the sensitive handling of confidential informationI have a gots to convince people or to explain further about the product that I am introducing to them. I am in coming second year in Business Administration major in Financial Management.

    $4.00 /hr
    5 hours
  5. Seth Dio

    Seth Dio

    Experienced customer service representative

    Philippines - Last active: 05/05/2014

    I have more than 3 years of customer service experience with Sutherland Global Services. My primary skills is providing customer service however, I am also a graduate of Leadership Excellence Achievement Development (L.E.A.D. 100) training program for high potentials. I was able to experience handling 15 to 18 agents as a temporary team lead of a financial - seasonal account where I received my leadership award in December 2012. I am analytical, independent, innovative, able to work under pressure and work well in a team.

    $4.33 /hr
    0 hours
  6. Sheena Mae Macariola

    Sheena Mae Macariola

    Customer Service Representative

    Philippines - Last active: 02/27/2014 - Tests: 2

    I've been in the Call Center Industry for 4 years and i have learned so much about customer service in different ways. I've started in December 2008 as a Technical Support Associate under a technical account.It needs a lot of patience to serve a customer over the phone in dealing with their telephone service issues such as resetting their telephones,troubleshooting and porting their numbers when transferring another providers. It was very challenging to provide instructions to the customer in the most understandable way considering the language barrier.I moved to another customer service and it's through chat. It is also very challenging since i should make sure my response is right on time and no lapses in providing assistance to the customer. I enjoyed having a conversation with customers through chat while maintaining professionalism.

    $10.00 /hr
    0 hours
  7. Florence Sanchez

    Florence Sanchez Agency Contractor

    Customer Service & Sales Specialists

    Philippines - Last active: 09/23/2013 - Tests: 4

    Computer Literate. Expertise for Customer Service, Billing Agent, Sales Specialists. A well rounded person. Driven by my goal and aspirations. Hardworking. Patient. Reliable person. Overview OBJECTIVE: To perform all tasks with quality and to satisfy my clients' and their customers' needs. I am a Political Science graduate, who graduated from one of the leading schools in our country. One of the strengths I possess is flexibility with a good learning curve. I easily adapt to any kind of work I am assigned to and can easily learn what it is that should be done in a project. My real strength is my attention to detail and the quality of work I provide. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time. I am proficient in using MS Office Applications, particularly MS Word, Excel and PowerPoint. I have an excellent data entry and typing skills with a typing speed of 55-65 WPM. My services include but are not limited to: - Data Entry - Data Conversion - Transcription - Data Mining - Image Extraction - Web Research - Facebook and Twitter - Forum Posting - Blog Posting - Email Support - Administrative Support I believe that performing a task with good quality is very important so as to establish a good working relationship between the contractor and the employer.

    Associated with: Online Staffing Solutions

    $3.33 /hr
    141 hours
  8. Carole Thompson

    Carole Thompson Agency Contractor

    Customer Service Representative

    United States - Last active: 01/13/2014 - Tests: 1

    I have been in customer service in one variation or another for over 10 years. Data Entry, telemarketing, and customer support to name a few. I believe customer service is the backbone and strength of any company. Tending to the wants and needs of the employer is my goal. Showing customers the company cares is my passion. I am a help oriented worker and believe I am the bridge between my client and its consumer base.

    Associated with: WiBz

    $3.89 /hr
    20 hours
  9. Marjorie Garcia

    Marjorie Garcia Agency Contractor

    Experienced Customer Service

    Philippines - Last active: 3 months ago

     Been an agent for a year and a half, SME for one year and been with escalations team for two years. Acting as Supervisors, Manager or Case Manager whichever the customer is requesting. Major role is to pacify customer making them advocate to the company by resolving their query or complaint. As a customer excellence team must need to deliver best experience for the customer that would lead to best customer service whether it’s beyond the scope but what’s important was an extra mile was provided in aiming resolution on their first call.

    Associated with: VWP Manpower Agency

    $4.00 /hr
    197 hours
  10. Kristine C.

    Kristine C. Agency Contractor

    Customer Service Representative

    Philippines - Last active: 11/24/2014 - Tests: 7

    Being in the Customer Service Industry for five years, I have become competent and well experienced Customer Service Representative. I have been trained and employed by different US-based BPO companies. The line of businesses I worked for are as follows: medical insurance (United Health Group), sales (Sears), credit cards (Citi), auto loans (Chase Auto Finance) and fraud analysis (Chase Debit Card Fraud Prevention). I am very efficient, trainable and can work with less supervision. I am very good at Customer Service Satisfaction Surveys and has been always one of the top performers. I believe that customers are the most important asset of a company, thus making sure that they are fully taken care of when they need assistance.

    Associated with: Dedicatedlanzers

    $4.00 /hr
    316 hours