Cynthia Mae Labita
Customer service, Appointment Setting
Last active: 2 months ago
I've been in a BPO industry for 2 years, doing Customer Service I am a Top Seller as well in my previous account (SEO).
Customer Service is my expertise, I've handled various accounts like Telemarketing for SEO company, appointment setting and financial adviser. I am flexible and adaptable, learning whatever i need to learn quickly to meet the customer’s satisfaction and maintaining the highest performance standards. It is a fulfillment for me whenever I make someone's happy and help them in each and every calls.
Skills & Specialties :
*Knowledgeable in MS Office
*Knowledgeable in Outlook / email client
*Done warm & cold calling, appointment setting, surveys, and selling
*Personable and tactful; successful in building in instant rapport with a wide range of personalities
* Fast learner; detail oriented, good problem solver, and hard working both independently and with a team
*Excellent written and verbal communication skills
*Good in typing
*High ethical standards, commitment to honesty, integrity, and the sensitive handling of confidential informationI have a gots to convince people or to explain further about the product that I am introducing to them. I am in coming second year in Business Administration major in Financial Management.