Customer Care, Customer Service Reprs, Tech Support

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  1. Rejent D.

    Rejent D.

    Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 1

    I've worked in the customer service industry for 7 years. My goal is to utilize my skills, experience and characteristics to achieve continuous development and success of the campaign I'm doing. I am a team player, competent and goal-oriented. Good communication skills both written and oral. I possess positive attitude and willingness to learn new skills, ability to get along with other staff and work cooperatively in a team environment. Also, I am motivated, organized, utmost attentive to details, flexible, easily adapt changes and trainable.

    $3.00 /hr
    464 hours
    0.00
  2. Jenylene Samosino

    Jenylene Samosino

    customer service representative / frontliner

    Philippines - Last active: 1 day ago - Tests: 2

    I used to work in a resort for 9years rated as #1 in customer service in www.tripadvisor.com I do online reservations for hotel accommodation, plane ticket, and island activities for tourist. The placed where i used to work is one of the nicest island in Asia and all different tourist from different part of the world came over for vacation. I handle customer's complaint too. I supervised staff. I guide staff for a better customer service.. I also do accounting and handle hotel finances. I am currently working as customer service representative in a call center located here in the Philippines with u.s.a Fios account rated as number 1 internet provider in America. I do billing, customer service, sales, repair and finance issue too. I make sure customer's issue will be resolve and happy for customer satisfaction cos for me, customer service is not just about the service, it's about CUSTOMER'S SMILE if we able to provide solution with the concern that they deal with and resolve the issue :)

    $5.50 /hr
    194 hours
    0.00
  3. Edelyn Belocura

    Edelyn Belocura

    Customer Service Representative

    Philippines - Last active: 22 days ago - Tests: 2

    I am an innovative and creative management accounting graduate with the professionalism, drive and enthusiasm needed to rise to the challenges faced in today’s highly competitive markets. As having an experience working as an Office Administration, I have knowledge in Quick Books. I have an overview in Xero. I know basic MS Word, Excel, and Power Point. Being a Technical Support Representative and Customer Service Representative, I have been through various training on customer relations and English Language usage. I can work with less supervision, I can take on higher levels of responsibility and do multitasking.

    $3.00 /hr
    46 hours
    3.65
  4. Magdiel Nicaragua

    Magdiel Nicaragua

    Customer Service Specialist

    Nicaragua - Last active: 1 day ago - Tests: 1

    As an English Teacher, I've been really commited to help others learn as well as developing different skills in my students. I was able to teach english as a second language to all different ages and audiences. After finishing school, I decided to enter the call center industry, where I acquired great knowledge and a vast experience in customer service. It was the 5 years experience in customer service that made me succesful in this industry. I started as a customer service representative, where I gained some of my experience in world class customer service. One year later, I was promoted to the Escalations team, where we handled customers requests that required more access to different systems. I became an expert on the Escalations Team and moved on. Due to the experience I had, I got promoted to the Floor Supervisor Position where I helped many people to not only learn, but also get developed in the company. I worked for one the best Customer Service provider in the US, Capital One Financial Institution. Great skills such as leadership, service excellence, teamwork and commitment made me successfull at this place.

    $5.00 /hr
    283 hours
    0.00
  5. Millette Dilag

    Millette Dilag

    Experienced Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    I have been into Virtual Assisting for almost 2 years outside Odesk. 1 year and 5 months as a Customer Service Representative for a call centre based here in the Philippines. I also did lots of part time job as a data entry specialist. and real estate virtual assistant. I aim to provide all my clients through skilful, dedicated full-time professional service, the highest quality of Real Estate Virtual Assistant in every aspect of my work to earn trust and referrals as well! I am aware of deadlines, quality of the work and time management. I am also looking to find a full time and a long term online job. My expertise include the following but not limited to; 1.Customer Service Representative 2. Blog Posting 3. Realty Juggler 4. Zillow 5. Activerain 6. Corefact 7.Social Media Marketing 8.Internet Research 9. Data Entry 10. Data Gathering 11.Appointment setting and scheduling through email and phone 12.Calling clients on behalf of the company 13. Internet Research I am available for 40 hours a week, Mondays through Fridays, flexible to work on weekends, at any given timezone.

    $3.00 /hr
    15 hours
    0.00
  6. Hart Harold Timosa

    Hart Harold Timosa

    customer service representative

    Philippines - Last active: 1 day ago - Tests: 2

    I am a customer service representative for 3 years for an online shopping site based in the US. I have been handling customer inquiries via email. Used different systems for inquiry and escalations such as Zendesk, Live Person, Skype. I am well equipped with knowledge and skills in providing excellent customer service. I possess above average communication skills, fast learner, results oriented and I place high regard on professionalism and honesty.

    $3.00 /hr
    28 hours
    0.00
  7. Phoebelyn Caspe

    Phoebelyn Caspe

    Customer Service Representative

    Philippines - Last active: 1 month ago - Tests: 10

    I've been in Business Process Outsource for more than 4 years as a Senior Service Representative in IQOR,PHIL (JPMorgan Chase account), I'm well trained in communicating and interacting with people.I'm focused,can work under-pressure,open to new learnings and trainings to enhance my skills.I will use my expertise and knowledge I've acquired from my experience to be an effective Customer Service Representative.

    $5.00 /hr
    66 hours
    0.00
  8. Henrietta Colendra

    Henrietta Colendra

    Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 3

    I have years of experience working as a Customer Service Representative in BPO industry. I have also worked there as a Quality Assurance Officer. Prior to that, I also have experience working as a Secretary and Researcher. I'm a detail-oriented person and fast-learner too. I can also work under pressure. This time, I want to experience working in the comfort of my own home and manage my own time.

    $5.00 /hr
    132 hours
    0.00
  9. Ysabela S.

    Ysabela S.

    Customer Service, Email Handling

    Philippines - Last active: 1 day ago - Tests: 7

    During my 8 years of employment, I have developed skills which aided me in customer service and administrative work. I have learned how to handle incoming and outgoing calls, answer tickets and send emails to clients, handle charge backs and disputes, make presentations, update and cancel subscriptions, train incoming customer service representatives, handle escalations from very frustrated customers and monitor customer service performance. I am proficient in Microsoft Excel, Microsoft Word, Microsoft Power Point and Live Agent. I can also coordinate and share documents using google drive. I also learned how to work with honesty and integrity and professionally with customers and my co-workers. I take initiative and I can be trained quickly to take on the task for customer service.

    $5.56 /hr
    2,231 hours
    0.00
  10. Jenny Rose Cabaluna

    Jenny Rose Cabaluna

    Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 2

    I am a customer service and a technical support representative for 3 years, I was part of the ELITE team in my past company which has the job of achieving more in sales and good surveys, since I used to be in sales account, I am a hard working and competent person, I am not working for my own sake but for my whole family, that's what keeps me going in working hard in any kind of job I'll be in. For my educational background, I earned a degree in BS Psychology, which gives me the opportunity of being good in customer service field because the Bachelor of Science in Psychology program is designed to help you observe human behavior through the scientific method, allowing you to gain access to the human psyche and fathom its depths, which gives me the ability to easily and effectively connect with customers.

    $3.00 /hr
    2,486 hours
    0.00