Customer Care, Customer Service Reprs, Tech Support

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  1. Nikola K.

    Nikola K.

    Graphic designer and engineer

    Serbia - Last active: 6 days ago - Tests: 4 - Portfolio: 26

    I am a graphic designer and engineer with masters degree, highly skilled in the use of a wide range of graphical software, such as Adobe Illustrator, Adobe Photoshop, Adobe Flash, Adobe InDesign, Adobe Lightroom, Adobe Dreamweaver I am highly proficient in the use of computer programs for working on the Internet, including Microsoft Office, Microsoft Excel. I possess excellent verbal and written communicational skills. I offer individual services on a client by client basis, as no two people or businesses are alike. Flexible and adaptable to your needs, I guarantee your project will receive the attention to detail that it deserves. Efficiency and creativity are my priorities. :)

    $11.11 /hr
    52 hours
    4.64
  2. Maria Pappova

    Maria Pappova

    Experienced Virtual Assistant / Researcher / English-Slovak Translator

    Malta - Last active: 1 day ago - Tests: 5

    I hold a B.Sc. Honours Degree in Chemistry. Being a fluent English speaker, I am proficient in preparation and execution of presentations and I also have experience with academic and technical writing. In 2011-2014 I was an active member of the national committee of IAESTE Malta (The International Association for the Exchange of Students for Technical Experience) on positions of Outgoing Officer and Exchange Officer. These roles enabled me to gain experience with organisation of traineeship programmes, processing of the required documentation and communication with national IAESTE committees both in Europe and world-wide. Most of these tasks were carried out through online media/e-mail or phone communication, providing me with extensive experience as a virtual/personal assistant. Additionally, I was involved in the organization of events and activities for local students and foreign trainees, as well as in the preparation of promotional materials using Photoshop and Illustrator (posters, flyers, banners for use in online media) and in the administration of website (knowledge of HTML, CSS, jQuery). Furthermore, I worked as a volunteer chemistry tutor for students sitting for their O’Level examinations. I have passion for languages and a thirst for learning and taking on challenges. Apart from being a fluent English, Slovak and Czech speaker, I have studied German for four years and Korean for two years. I consider myself to be a responsible and trustworthy person with a positive mindset. As a result of my experience I am confident I would be a great addition and an asset to your company.

    $22.22 /hr
    1,387 hours
    4.24
  3. Dorrit Porter

    Dorrit Porter

    German technical writing, research, QA, SEO and texting for Websites

    United States - Last active: 1 day ago - Tests: 3

    I am looking for interesting and challanging projects to work on, either short or long term. I strive to find the best and most professional solution for my clients and do not take projects I am not qualified for. I would love to learn more about you project and help to make it become reality! With a B.S. in Information Technology from the University of Hamburg, Germany, I have worked in the fields of teaching, web texting, marketing and testing, search engine evaluation and online research. I am a native German speaker with a good feeling for the German language and also near native in English. I moved to the USA in the beginning of 2013 where I currently live.

    $20.00 /hr
    1,295 hours
    5.00
  4. Jennifer Burt

    Jennifer Burt

    Stay at home mom and part time student with strong typing skills

    United States - Last active: 1 day ago - Tests: 5

    I am a full time mom and part time student with strong typing skills and Microsoft Office proficiency looking to earn some extra money to help pay for classes. I am currently working on getting my Associates of Science in Business Administration/Logistics Management. I have previous Call Center experience working for a retailer in Germany (BAUR Fulfillment Solutions). I've also worked at CARCO Group Inc. as a research associate. I've also attended a language school in Germany, where I studied English and Spanish for two years. If desired, a copy of my diploma is available. Furthermore, I am a German native speaker. I am looking forward to hearing from you. Should you have any further information please do not hesitate to contact me.

    $11.11 /hr
    1,181 hours
    4.88
  5. Cody Sheets

    Cody Sheets

    Content Designer, Writer, and Support Specialist

    United States - Last active: 20 days ago - Tests: 6

    Over 8 years, I have actively developed content in multiple areas including: 1. Web Development 2. Creative Writing 3. Journalism 4. Html, MySQL, and PHP Support 5. Software Support 6. Training I have also hosted a radio show, controlled three high school papers, and have worked with a national news agency as a journalist. My work is featured in many private areas, and I have always consistently performed at the top of my respected fields. I have provided both customer service and technical support for many small businesses, and know for a fact that its the support these businesses receive that determines their success. I am committed to the success of all of the small businesses I work with. If price tends to be an issue, lets work something out. I'll get things done on mark, on time, and above your expectations.

    $17.78 /hr
    810 hours
    5.00
  6. Lily Lynn Yao

    Lily Lynn Yao

    Sourcing Specialist/Quality Control/Admin assistant

    China - Last active: 27 days ago - Tests: 3

    Over the last 12 years, I have developed my own style for supplier sourcing, factory/production audit, negotiating with the suppliers, shipping and billing Coordinator, document making etc. My core competency lies in strong research skills, project management as well as negotiating skills and I am seeking opportunities to work as coordinator relating export and import from China. I also have some experience in the following areas: admin assistant, virtual assistant,research, data entry, English to Mandarin translation, Social networking marketing and booking. I am highly motivated to work in long term partnerships. I am kind, honest,warm-hearted, easy going, cooperate, tolerant, and keen on the charity .I believe love will make the world go around. Yeah,I might haven't all the skills you needed while I am willing to learn during working. Please feel free to contact us via PMB.

    $16.67 /hr
    92 hours
    4.72
  7. Robin Emura

    Robin Emura

    Inventive-passionate-professional-award winning print & web designer

    United States - Last active: 14 hours ago - Tests: 2 - Portfolio: 17

    I have been a graphic artist for the past 15+ years, and am extremely passionate about graphic design. I will provide you with fresh, unique layouts that pop. I know how important it is to get your product or service noticed within seconds. Whether designing a business card or a billboard, my passion and exuberance is equal for both! I have won a national logo design competition and also best magazine design for a Tennis magazine. I keep abreast of the current marketing trends and styles and endeavor to make every project both unique and eye catching. I have advanced skills in Adobe Creative Suite, for print and web including SEO, SEM, and website design, copy writing, info-graphics and illustration. I am able to handle large workloads, and deadlines are not a problem. I will answer your emails quickly, and am available to discuss your project and offer any advice I can to keep the job running smoothly and efficiently. If you are seeking a talented, qualified, unique and creative designer then I look forward to speaking with you. Thank you very much for checking my profile and considering me for your project. Please visit my webpage here http://regraphics.net

    $21.11 /hr
    654 hours
    4.74
  8. Jessica Gilbert

    Jessica Gilbert

    Jessica Gilbert

    United States - Last active: 1 day ago - Tests: 5

    Thank you for taking the time to look at my profile. My name is Jessica. I took four years of typing and office training. I also learned data entry and how to do transcriptions. I worked in customer service and handled customers daily at my previous job. I am very willing to learn any skills you may require. I am also very good at doing web research and would make a wonderful personal assistant. I have ample time to do the work that is required.

    $13.33 /hr
    383 hours
    4.72
  9. Darla W.

    Darla W.

    United States - Last active: 1 month ago - Tests: 5

    I have specialized in accounting as well as monitor Quality Assurance for the three major call centers of a National company. Responsibilities included: -Building spreadsheets for the team to use and input data. - Preparation of uniquely quantitative and qualitative Q.A. reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. - Train the team on the use of spreadsheets and explain the function and process of each sheet for valuable analysis with minimum error. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,

    $17.00 /hr
    1,592 hours
    5.00
  10. Adam P.

    Adam P.

    Troubleshooter and translator

    Costa Rica - Last active: 1 day ago - Tests: 4

    I am a native German speaker. I speak and write German on a native speakers level and have excellent written and verbal skills in English. Spanish level 80%, currently improving it and polish. I offer translations from Spanish and English into German. Additional I provide working experience as Customer Service and Technical Support Agent per chat and on the phone for different companies (Linksys/Belkin). I am loyal, fast and professional. I focus on a good availability and communication with my customers and can work on tight time deadlines. Experienced in troubleshooting with Windows devices, handhelds, Routers& Switches (Cisco). CCNA R&S certified and now going for CCNP R&S, CCNA Security and MCSA Windows Server 2008.

    $13.33 /hr
    1,440 hours
    4.98