Regina S Grant
Customer Service Professional
Highly experienced Customer Service Professional. Able to handle a high volume of customer calls in a fastpaced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service.
Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public.
Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.
Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary.
Customer focused with diverse industry experience including insurance, property management, and appointment schedling Enjoy learning new programs and processes.
A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills.
Live Chat and Phone Support Representative.
Zendesk/ ZoHo Customer Service Specialist.
Customer Service Professional.
Ticket, Chat, Phone, Social Support Agent.
Reliable, hard working, and dedicated team player who works well under pressure and with minimum supervision.
Customer oriented ,detailed and organized problem solver with an ability to adapt to new situations. Some experience in Technical expertise in troubleshooting. Problem solver with an ability to adapt to new situations.
Self-motivated individual with over 20 years experience in Customer Service Retention/ Specialist.
Adept atprioritizing and completing tasks to meet customers’ needs. Safety-minded and a good communicator with strong computer skills.