Customer Care, Customer Service Reprs, Tech Support

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  1. Andres Montalban

    Andres Montalban Agency Contractor

    Cloud Architect / DevOps Engineer / Senior Linux Sysadmin / AWS

    Uruguay - Last active: 23 hours ago - Tests: 6 - Portfolio: 3

    Over the last 10 years I have worked with World Class IT Infrastructure configuring, deploying and maintaining routers/firewalls/servers all over the world using the most recent technologies. In the following list you will find my knowledge in the computer and network technologies: Linux servers and desktop administration Apache web servers running in Linux, Windows and Unix (FreeBSD/OpenBSD) Mail servers configuration/administration using qmail, Postfix and Exim Good experience with Cisco routers, switches and firewalls (PIX) DNS servers administration using BIND Control panels knowledge, Plesk, Cpanel, Virtualmin, H-Sphere OpenVPN client/servers configuration Untangle configuration/setup Asterisk setup/configuration using Asterisk source or using fully customized installations like Elastix Services and server monitoring using Zabbix, Nagios, BigBrother and Cacti Database servers using MySQL/MS SQL/PostgreSQL Windows 2000/2003 configuration/administration for AD purposes, Exchange Mail Servers, WWW/DB servers Samba deployments using LDAP backend to store user information Experience with Linux Clusters using Heartbeat and Linux Virtual Server NAS, iSCSI, SMB network storage knowledge. I have experience with FreeNAS and Openfiler Experience with IBM Bladecenter S using HS12 and HS21 servers, from build to put the servers in production using Gentoo/Samba/LDAP/GoSA and Asterisk for the HS12 OpenWRT installations and configuration using Routerboard/PCEngines embedded PCs pfSense configuration/customization I have installed Wordpress, SugarCRM, V-Tiger, OTRS, Zimbra, Roundcube, and many others open source software in production environments

    Associated with: Global IT Solutions Agency

    $44.44 /hr
    1,465 hours
    4.92
  2. Danette Sheppard-Vaughn

    Danette Sheppard-Vaughn Agency Contractor

    Project Manager/Executive/Personal Assistant Extraordinaire

    United States - Last active: 23 hours ago - Tests: 17 - Portfolio: 10

    My objective is to secure home-based and/or virtual employment in order to generate additional income, as well as continue to build a client base of extremely satisfied individuals who are delighted with my abilities and talents.  The following qualities enable me in this endeavor:  • Extremely efficient, organized and detail-oriented in all aspects of business and management. • Superior interaction skills with both laymen and professionals and customer service advocate. Effective in working with individuals and groups. • Creative and insightful critical-thinker with excellent problem- solving ability and communication skills (written & verbal).

    Associated with: oDesk Payroll, Songspirations

    $33.33 /hr
    7,108 hours
    4.96
  3. Yury Korvel

    Yury Korvel Agency Contractor

    Project Manager / Business Analyst / Software Maintenance Engineer

    Belarus - Last active: 1 month ago - Tests: 3 - Portfolio: 4

    More then 8 years I am working as Project Manager / Business Analyst / Software Maintenance Engineer: find and fix issues, analyze requirements, implement changes, release and deploy updates. List of covered technologies includes: .NET (C# and VB.NET), MS SQL, HTML, Java Script, Ajax, WCF, XML/XSLT. In major of my projects I play additional role as project manager / technical consultant / business analyst. So, I can explain difficult technical issues with simple understandable language and write specifications for developers and QA.

    Associated with: ITRex Group

    $33.33 /hr
    3,140 hours
    4.85
  4. Colette Chamberland

    Colette Chamberland Agency Contractor

    Website/Server Security Expert - Wordpress - Joomla - ASP/PHP

    United States - Last active: 23 hours ago - Tests: 9 - Portfolio: 5

    I am a professional website security expert and web developer. I have over 19+ years of experience in IT and over 10+ years of experience in the specialty of IT Security. I am a member of OWASP (http://www.owasp.org) Website/Server Security Services: Website/Server Malware/Virus/ backdoor Removal Hacked Website Restoration/Repair Penetration Testing Vulnerability Assessment Web Server/Site hardening For multiple platforms (such as): Azure, Windows/IIS LAMP VPS/Cloud For ANY of the following: Wordpress, Joomla, Drupal osCommerce, PrestaShop, Magento mediaWiki vBulletin, myBB, phpBB and many more. I can also work with custom built systems (PHP, Classic ASP,JavaScript, ASP.NET, plain HTML, CakePHP, etc.) and have extensive experience with MySQL, SQL Server, Access & Oracle databases. Also experienced using WHMCS, cPanel, SSH, Putty. Some of the tools I utilize for Penetration Testing and Vulnerability assessments include Kali, Burpe Suite, WPScan, JoomScan, OWASP Zed, NetSparker, Nessus, Metasploit, w3af. In addition to these tools, I also do manual testing for things such as Sql injection, Cross Site Scripting vulnerabilities, remote file uploads, etc. ( See the following link: https://www.owasp.org/index.php/Top_10_2013-Top_10) I am also a regular volunteer contributor on badwarebusters.org, a forum geared towards webmasters that have discovered malware on their website and need some assistance. https://www.badwarebusters.org/dashboard/cchamberland I also take on small development/maintenance jobs and work when I have additional time (my main focus is security). I can do: Wordpress customization/Custom Plugins Website hosting migrations Joomla upgrades/migrations Custom Classic ASP/ASP.NET MVC Custom PHP development LAMP Administration VPS/Azure configuration/set-ups & administration I also have extensive experience in optimizing high traffic wordpress sites, utilizing tools such as varnish,memcache, cloudflare, maxcdn, load balancing and troubleshooting performance issues with xDebug. I have worked with all major hosting providers and their setups, such as goDaddy, siteground, bluehost, dreamhost, rackspace, network solutions, azure, etc.

    Associated with: Scurit, LLC, IDPlex

    $60.00 /hr
    740 hours
    4.98
  5. Lesley G.

    Lesley G. Agency Contractor

    Freelance Writer / Dutch - English Translator

    United Kingdom - Last active: 3 days ago - Tests: 4 - Portfolio: 33

    I'm a native English freelance writer and translator with a strong business background, superlative language skills and a profound knowledge of Dutch. An accomplished copywriter with a proven track record in crafting compelling SEO web content, blogs, articles and product descriptions, I additionally specialise in delivering seamless Dutch to English translations. With over 20 years professional experience in the IT / Financial Services sector, I'm self-starting, fast, accurate, flexible and reliable, and invariably keen to discuss future collaborations with interesting and challenging clients. Recent feedback includes: - Lesley provided beautiful work in a short amount of time. Would definitely work with her again. - Excellent work. Lesley has an excellent grasp of English language and grammar. - I have received more than expected, a real pleasure working with and I highly recommend her services. - Great writer and would definitely recommend

    Associated with: MPLG Consultancy Agency

    $44.44 /hr
    3,145 hours
    5.00
  6. Christian P.

    Christian P. Agency Contractor

    Social Media and SEO Expert - since 1998

    Austria - Last active: 23 hours ago - Tests: 16 - Portfolio: 1

    My two core competencies are social media optimization and translation (English/German). As a native German-speaker and thanks to my seven-year stay in South Africa I have insight into how languages are actually used compared towhat you learn in school. I have worked as a freelance translator and am doingtranslations now through odesk.com. Over the past 15 years I have worked in different fields of administration, sales, social media and search engine optimization. I worked 10 years in Austria both in sales and SEO before I moved to South Africa to be in sales for an online shop of a large electronic consumer company. I currently live in Austria working as a self-employed social media consultant and translator.

    Associated with: Carantania

    $34.90 /hr
    3,916 hours
    4.96
  7. Tushar S.

    Tushar S. Agency Contractor

    Labtech Certified,Kaseya,Connectwise, Autotask, MSP Consultant, NOC

    India - Last active: 1 day ago - Tests: 8 - Portfolio: 2

    Work with MSP's to be their One Point Solution for all the Services required and to enable them provide efficient and cost effective monitoring and management Services to their clients. Knowledgeable, professional and excellent communications that should help every IT Service provider achieve his goals with seamless services provided by me.

    Associated with: Icon Technologies

    $33.33 /hr
    1,991 hours
    4.66
  8. Denis dominik K.

    Denis dominik K. Agency Contractor

    IT Systems Engineer/ IT Consultant

    Croatia - Last active: 1 day ago - Tests: 3

    For past 8+ year in IT field i came in touch with Vmware/View,Microsof,Cisco and Linux/Unix based technologies. Started as Network Technician for Cisco equipment and installation and basic configuration of the Cisco equipment, and development of technical documents. Protection of network equipment, "security" which refers to Cryptocard Blackshield & RSA-ID authentication and continue via Windows Server W2K3/W2K8R2/SBS/Exchange and Hyper-V with basic Linux/Unix/HPUX administration. At the moment i am Consultant in Vmware/Hyper-V arena for virtualization of operating systems and maintains with more than 3 years experience. Simultaneous work on multiple projects has give me ability to learn how to organize my tasks and time schedules. Creative, self initiative, good communication and presentation skills, teamwork is not a problem.

    Groups: Microsoft Certified Professionals

    Associated with: Oenia IT Agency

    $30.00 /hr
    2,723 hours
    4.96
  9. Stoyan P.

    Stoyan P. Agency Contractor

    AWS / DevOps / Automation / Docker / Puppet / Linux / Python / Go/Ruby

    Bulgaria - Last active: 3 days ago - Tests: 6 - Portfolio: 4

    Essential skills and technologies: =========================================================== OS: RedHat/Centos, Ubuntu/Debian, FreeBSD, AIX and Solaris. IaaS/PaaS/Cloud: AWS, Rackspace, Heroku CM & Automation : Puppet expert Web & App servers: Apache, Nginx, Tomcat, Weblogic Databases: Mysql, PostgreSQL, CouchDB, Redis Monitoring: Nagios, Icinga, Zabbix, Monit, Munin, Cacti Virtualization: Citrix Xen Server, XCP, KVM, Xen, VMWare, LXC, Docker, OpenVZ Mail servers: Exim, Postfix Backups: Bacula, BackupPC HA: HAProxy, Keepalived, Corosync/Pacemaker, DRBD Programming & Scripting: Perl, Python, Ruby, Bash, Korn shell, SVN/Git Networking: DNS, DHCP, OpenLDAP, Samba, NFS, Vyatta OS, Quagga, Firewalls, Cisco/Dell routers & switches, OSSEC & IDS, Varnish, Vagrant Other: Atlassian products, Agile, ITIL ========================================================== Goals: ===== My major objectives are to provide high quality systems administration and architecture services, and create long-term relationships with my clients. I am a motivated self-started with very strong professional attitude towards any kind of job; a team player with rich experience working in large and small teams, able to follow long terms objectives and meet stringent deadlines. I am a certified Linux administrator with more than 10 years of experience working in web hosting, banking, telecom and IT security industries. I've designed and architectured highly scable and multi-tier envrionments on the cloud and in proprietary enterprise facilities around the globe. I can help you successfully complete your project(s).

    Associated with: GoToAdmins

    $62.50 /hr
    430 hours
    4.90
  10. Deepa Govind

    Deepa Govind Agency Contractor

    WordPress Consultant - Zoho Creator Apps developer- Science post grad

    India - Last active: 23 hours ago - Tests: 4 - Portfolio: 5

    Featured on oDesk's Provider Spotlight - April 2010 -http://tinyurl.com/28sag9n Featured on ZohoBlog http://tinyurl.com/Deepa-Zohoblog Invited to talk at the Zoholics India 2014 confrence - http://bit.ly/atZoholicsindia To be able to provide remote assistance in areas of Database design, Database management, Research Assistant (preferably life science , Bio technology, Biochemistry) for a nominal remuneration. Being a Self-Motivator, I assure that I shall deliver my projects within the stipulated time. I am also capable of learning any new software within a short time and assist you in your tasks.

    Associated with: Deepa's

    $40.00 /hr
    1,548 hours
    4.71