Rozalyn Michelle Delima
Customer Service and Transcription
Last active: 02/08/2014
Objective: To obtain a job that will promote growth, stability and opportunity for advancement. To provide quality work, create great relationships with the employer, develop skills and meet great people.
Hi, my name is Michelle. I have a Bachelor's Degree in Nursing at Capitol University and a registered nurse by profession. I have an excellent English communication skills. I am both fluent in writing and speaking English language. I possess a broad English vocabulary. I have worked in a BPO industry (Teleperformance, Cebu City) as well as local transcription company (Accolade Resources Incorporation).
These work experiences have helped me widened my knowledge on English grammar and usage, boost up my confidence in interacting with customers, enhanced my listening skills, and even learned about their culture. I am well adept with Microsoft programs (word, excel and power point), transcription tools like Express Scribe, and proper phone etiquette. I have transcribed variety of audio files in different categories (interviews, seminars, conference, discussions, single person dictation, etc.)
I am very eager to learn what's more in the store for me. Just give me chances to prove my ability. Hoping to be working with you soon.
- Michelle Delima