Kristine Cecille Morantte
Technical Support | Customer Service
I worked as a Technical Support Specialist and A Quality Assurance Specialist for an Australian Internet Service Provider for 6 years. I was a technical support agent for 1 year and was promoted to be a TECHNICAL WRITER that create articles and news letters for their customers, I was in-charge to create articles about their products, newest FYI's on Australia Telco Industry, Newest Plans and its pros and cons, Product Description about their Modems, Smart Phones, Tablets and wireless USB plug ins.
I was also a Music Teacher at YAMAHA Music School and Shine Music Dot Com, I have taught applied guitar, piano and voice tutorials to students. I also did Jazz Theory and Basic Fundamental Theory for guitar and jazz clinics.
I was an academic writer for 2 years as well and had been blogging since 2009 under WordPress structure.
I also have experience as a Virtual Assistant for a Japanese Language Online School for 2 years, I've handled email support, Google calendar, Google voice, Google plus, Instragram, Twitter and Facebook management for them.