Customer Care, Customer Service Reprs, Tech Support

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  1. Charlene B

    Charlene B Agency Contractor

    Operations manager w/ 5 years customer service experience.

    Philippines - Last active: 19 hours ago - Tests: 4

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Associated with: TRISIS Contact Solutions

    $11.11 /hr
    3,373 hours
    5.00
  2. Christine P.

    Christine P. Agency Contractor

    Professional Virtual Assistant, Customer Service, and Support rep

    United States - Last active: 19 hours ago - Tests: 4 - Portfolio: 1

    In the past 16 years of work, life, and educational experiences: as a Customer Service, Sales, and Support Representative (by phone, email, ticket, messaging, and fax both B2B and residential), Lead Generator, Student of Marketing Management, and Mom, I have acquired many skills: Microsoft Office, building databases of decision makers, closing a sale, internet research, importance of time management, patience, and more... I am looking forward to our future endeavors, so just let me know exactly how I can help you make your company more profitable. A long term position is preferable, but definitely NOT a deal breaker. As your Professional VA FreelancerI am here to help put you and your company's best foot forward. Being an at home VA Freelancer is my full-time career and I will work hard for you.

    Associated with: oDesk Payroll, ToDoListDone

    $14.00 /hr
    4,918 hours
    5.00
  3. Carlo juancho F.

    Carlo juancho F. Agency Contractor

    Customer Service Specialist - Ticket, Live Chat and Email

    Philippines - Last active: 4 days ago - Tests: 11

    I am an experienced customer service specialist and a web developer. I have been in the customer service industry for more than seven years. I have a call center experience as a customer service representative and supervisor for Verizon DSL and Telstra (The Largest Australian Telecommunications company). I specialize in website development/maintenance and customer service. For customer service jobs I can handle anything from basic customer inquiries to resolving complex account, billing and technical issues. I can also manage a team of agents to help them hit their metrics through coaching and support. I am proficient in using different kinds of CRM softwares, like Seibel by Oracle, Zendesk, Avaya etc.. Most CRM's are designed to be intuitive, given my extensive customer service background it will be easy for me to adopt and learn any CRM software. I have an experience in resolving customer issues via phone/voice, email and tickets. I am proficient in English and Tagalog both in written and oral. I prefer to handle and interact with customers through email, live chat or help desk/tickets. I am interested and experienced in handling customer service in industries related to data servers and hosting providers, website development and maintenance, mobile and internet providers, hospitality, transportation, sales and mobile application development.

    Groups: Pro Customer Service

    Associated with: Silkroad Support Solutions Agency

    $11.11 /hr
    125 hours
    5.00
  4. Sheryl P.

    Sheryl P. Agency Contractor

    Customer Service Support+Admin/SEO Support, Writer, Telemarketer

    Philippines - Last active: 19 hours ago - Tests: 7

    Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

    Associated with: Ravmark Inc. Agency, Round 'd Clock Services

    $10.00 /hr
    14,090 hours
    4.96
  5. Louiwis Kate Pascual

    Louiwis Kate Pascual

    Customer Service Representative

    Philippines - Last active: 03/20/2014 - Tests: 3

    I'm looking forward to work with competent people . I have a lot of work experience when it comes to communicating with people I'm a customer service representative I can say that I do enjoy my job because I love attending to customer's concerns not only that It also gave me the opportunity to boost my confidence and communication skill. I've experience being an inbound and outbound agent. I experience being a sales and collection specialist and I'm thankful that I'm able to share my knowledge and skills with the companies that I worked with.

    $11.11 /hr
    81 hours
    4.71
  6. Danny Santos

    Danny Santos

    Customer Service Rep

    United States - Last active: 02/21/2014

    My name is Danny Santos I major in Business. Im also a team leader for the receiving and maintenance department at Whole Foods Market. I am reliable, self directed, and have passion for what I do. I enjoy working with people and solving any issues customers might have. I have been in the Customer Service field for over eight years and my goal is to obtain a position where I can utilize my customer service experience while gaining profession advancement within my field.

    $13.33 /hr
    168 hours
    5.00
  7. Alena Boltonosova

    Alena Boltonosova

    Customer service representative - Consultant

    United Arab Emirates - Last active: 10/27/2014 - Tests: 2

    I am experienced in a customer service. I have a three years' experience of working at customer service and am proficient in English and Russian languages. I know French on Intermediate level. While I was working as a customer service representative, I had such duties as providing information about products and services and respond to customer complaints, so I developed good skills of handling problem customers, advanced computer and Internet skills. For the last year I have been also working as a consultant and acquired important knowledge in promotional sphere. These skills allow me to promptly and professionally perform the tasks and provide an effective interface between the customers and the company. The main objective in my job is to listen to the customer attentively and suggest helpful suggestions to resolve the matter. less

    $11.11 /hr
    3,664 hours
    5.00
  8. Madalin Rauch

    Madalin Rauch

    Customer Service Team Leader

    Romania - Last active: 2 months ago - Tests: 11

    My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience in the electronics field, as a Production Manager for custom toroidal and linear windings.

    $11.11 /hr
    4,335 hours
    5.00
  9. Paula Alexander

    Paula Alexander

    Customer Service Specialist

    United States - Last active: 12/31/2014 - Tests: 1

    The customer service experience should be a professional representation of the company, while offering great services to the valued customer. There is always a need to learn something new, this is a welcomed challenge, as further improved can only assist the employee to offer the customer and the company even more.

    $16.67 /hr
    3,899 hours
    5.00
  10. Gage Zubek

    Gage Zubek

    Customer Service Representative

    United States - Last active: 09/17/2012 - Tests: 5

    I have been in customer service for 6 years now. I love bringing my knowledge and expertise to the forefront of a company to run the interactions between the customers and the companies. It fills me with pride when I am able to provide a service that goes above and beyond what the customer expected and leaves them with a truly awestruck impression. My objective is to use my skills to assist a wonderful company in taking their product to the next level via customer interaction. I also have experience in being a personal assistant and managing interactions of in-office affairs as well as clerical duties.

    $16.67 /hr
    506 hours
    5.00