Customer Service Specialist.
Over the last 5 years, I have garnered impeccable Customer Service Skills required to advance any Company needing this special attribute. My core competencies include: Active listening skills, identifying root causes for issues experienced by clients and finding a reasonable solution, connecting with customers by building rapport, providing re-assurance and thorough insight where needed. I am open to executing projects that demand these skills and its application where necessary, given the type of issue. I am currently a Team Lead at a Fortune 500 Company- Xerox and I am seeking opportunities where I am able to share this knowledge to enhance the customer service experience for clients, while maintaining the standard and culture for Companies who promote the vision of keeping customers loyal as a result of exceeding their experiences on a daily basis.