Customer Care, Customer Service Reprs, Tech Support

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  1. Michael N.

    Michael N.

    Customer Service Representative

    Belize

    Hi, my name is Michael. I am 23 years old and am energetic,hardworking and a team player. I enjoy the indoors and i prefer working at home where I can be myself. I am always willing to learn something new everyday and enjoy working with people and helping them. I have almost 3 years of phone support experience and a couple months of BPO experience. I am fluent in English and computer savy.

    $4.44 /hr
    5,443 hours
    0.00
  2. Gloria Elazegui

    Gloria Elazegui

    experienced customer service representative

    Philippines - Tests: 4

    I have worked as a customer service representative for almost 10 years. I started doing outbound calls with upselling for Orchard Bank, Household Bank, Chase and HSBC then inbound calls for AOL and Greyhound. In 2007, I joined Sitel, Phils as a CSR and eventually as a senior fraud specialist for one of the leading credit card companies in the US (Capital One). Initially, I handled manual card activation with upselling. My ability to build rapport and genuinely empathize with my customers' feelings/concerns made me a consistent top seller/top performer (ranked #1 in overall metrics for the site in 2011). As a senior fraud specialist, my calls were also consistently being chosen as Executive Wow Calls by Capital One. I retired last September 2014. The desire to be productive and useful still remains. I hope and pray that O Desk can help me achieve this

    $3.50 /hr
    22 hours
    0.00
  3. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,264 hours
    3.85
  4. Erica C.

    Erica C.

    Experienced Customer Service Representative

    United States - Tests: 2

    As a professional, my background is highlighted by visible achievements in the Armed Forces and in my education. I have acquired interpersonal skills necessary to successfully relate to the public and co-workers. My functional areas of experience have been broad-based and include program/project management, non-profit management, social services, financial management, customer service and advocacy settings. Based on my accomplishments, my strengths have been identified in highly developed organizational, analytical and communication areas. I am versatile, productive under pressure, and I have gained the respect of those with whom I have come in contact with. I offer a high degree of integrity, and I believe that I would be an asset in any setting.

    $8.89 /hr
    810 hours
    0.00
  5. Fawad M.

    Fawad M.

    Sales & customer service representative

    Malaysia

    Hi I am a customer service support agent and I have specialized in customer service, 3 years of experience providing customer support in busy call center environments for public utility. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. 3 years experience of sales and customer services selling Japanese used cars over live chat and oversea calls . Working at SBT Japan.

    $3.40 /hr
    1,743 hours
    0.00
  6. Paula Worley

    Paula Worley

    Experienced customer service agent

    United States - Tests: 1

    I have had five years of customer service experience and really enjoy working with the public. I have extensive experience with multiple-line and autodialer phone systems. I am a licensed Life and Health Insurance agent in the state of Ohio. my career plans are to continue in customer service and remain in the insurance industry as well.

    $10.00 /hr
    1,654 hours
    0.00
  7. Maria Teresa Judit P. Rufino

    Maria Teresa Judit P. Rufino

    experienced customer service representative

    Philippines - Tests: 9

    I am a very fast learner with excellent communication skills and can work with the least amount of supervision. Given my 10 years of experience in the field of customer service, I can confidently say that I work well under pressure. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I will deliver exceptional results within the shortest turnaround time. I am always driven to work with integrity and excellence.

    $5.00 /hr
    4,887 hours
    3.53
  8. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,572 hours
    0.00
  9. Hermely Sacmar

    Hermely Sacmar

    Customer Service Specialist.

    Thailand - Tests: 3

    For the past 3 years working in Call Center for an American Company, I am confident to say that I am now well trained in customer relations, handling and resolving customer complaints, or issues whether via phone call, email or chat. My core competence lies in understanding, probing and attentive listening with regards to customer issues or concerns and to immediately know the best resolution.

    $3.33 /hr
    0 hours
    0.00
  10. Kristiann K.

    Kristiann K.

    Experienced Customer Service Associate

    United States - Tests: 4 - Portfolio: 1

    Hi! My name is Kristiann. My main focus has always been in the Retail Administration area. I was responsible for the scheduling and timely processing of product as well as the book-keeping of the sales. Over the last 3 years I have been responsible for tracking and recording over $5,000 daily at Hobby Lobby. I was the go-to person for any customer or product related complaint and helped to resolve any interoffice dispute that came up. My main strengths are: -Dedicated Worker -Unparalleled telephone communication skills -Superb administrative efficiency -Proficient with Microsoft Office

    $6.00 /hr
    7 hours
    0.00