Customer Care, Customer Service Reprs, Tech Support

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  1. Antonia K.

    Antonia K.

    IT support technician - Expert in data entry and web research.

    Greece - Last active: 17 hours ago - Tests: 4

    I'm a highly experienced IT support technician and an expert in Data Entry and Web Researching. I have worked for many years in the IT field, I'm highly motivated and my goal is to always give my best to provide a high-quality service. I'm also an experienced translator offering a wide range of services(editing text, translating any text,book, or website content from English to Greek and vice versa, subtitling).

    $11.00 /hr
    3,225 hours
    5.00
  2. Luis Lopes

    Luis Lopes

    Freelancer

    Portugal - Last active: 17 hours ago - Tests: 4

    Hi, I am Luís Lopes from Portugal. I have been working as an account manager assistant (in Banif Bank, Portugal) since 2010. In this work, in addition to talking to customers, I also do research on Excel sheets, enter data and analyze customer data. I love working in Excel, work and "play" with Excel formulas. Last year (2014) I was nearly six months working in Norway, speaking only in English. I was highly praised by many Norwegians, who told me that spoke English very well. So it is very easy for me to do translations English-Portuguese-English. Apart from that, I really like to learn new languages! I'm not the fastest worker, but I am very meticulous and almost obsessive about giving attention to detail - which would you rather prefer? I'm a serious and professional person that wants always to learn more. I'm a friendly person and a teamworker.

    $11.11 /hr
    75 hours
    5.00
  3. Durgesh Kapoor

    Durgesh Kapoor

    Expert IT-Business Analyst, Project Manager and Product Manager

    India - Last active: 17 hours ago - Tests: 4 - Portfolio: 3

    Experience in working on projects in different languages: ASP.NET, Angular JS, Node JS, PHP, JavaScript,C #, Java,MySQL, HTML,XHTML,HTML5, CSS3, Javascript, jQuery, Wordpress, BigCommerce, Magento, Joomla, Website Design, Website Development, iOS, iPhone, iPad applications and Android mobile applications. Project Manager in domains website, Mobile applications, e-commerce, banking, online travel, CRM/ERP, e-learning, telecom. Tools: MS Visio 2007, MS Visual Source Safe 6.0, ROBO Help, MS Project Server, CQ5 version 5.4 (WCMS) Project Management Tools: Balsamiq, Jira, Ontime, Basecamp Defect Tracking Tools: Ontime, Rally Dev, Jira Performance Testing Tools: Loadrunner Mobile Testing Tools: MITE (Mobile Internet Testing Environment), Electric Mobile Simulator Professional Domain Expertise: CRM/ERP Systems, Banking Applications, Telecom Applications, Performance Management System, Virtual Events, E-Learning Applications and E-commerce applications Open Source Tools: Wordpress, Drupal, Magento Methodologies: RAD, Iterative and Incremental, Agile Software Development Methodologies. Collaborating with stakeholders and project team members to clarify, detail, prioritize and manage business requirements and participation in requirements elicitation workshops Adept at systems analysis, feasibility study, requirements study, designing GUI & database modeling entailing analyzing of information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. Spearheaded functions pertaining to the analysis, design, development, testing & implementation of various applications on Telecom, Retail, Human Resource, Performance Management system, Work force management system. Streamlining existing processes to enhance efficiency while minimizing operational time/costs. Advanced analytical and project management skills, in-depth knowledge of various phases and methodologies of software development including SDLC. Extensive experience in translating complex business needs into clear and concise Business requirements documents (BRD/SRS/FRD). Expertise in coordinating team at Project Management, Task estimation and delegation, Training, GUI Design, performance tuning & resource optimization. Expertise in using leading industry tools like MS Visio, Azure, Balsamiq, MS Excel and MS PowerPoint to develop various project deliverables and Business Process Model and Notation (BPMN), UML diagrams, Use cases diagrams, Flowcharts, Story boarding etc. Experience in conducting Joint Application Development (JAD) sessions with end users to provide for accurate statement of system requirements and a better understanding of common goals. Exceptional ability to build productive relationships with colleagues, clients, and vendors across all functional and technical disciplines. Excellent time management, communications, decision-making, leadership and planning skills with the ability to learn quickly and multi-task in a fast paced environment.

    $20.00 /hr
    265 hours
    5.00
  4. Adam P.

    Adam P.

    Troubleshooter and translator

    Costa Rica - Last active: 17 hours ago - Tests: 4

    I am a native German speaker. I speak and write German on a native speakers level and have excellent written and verbal skills in English. Spanish level 80%, and Polish. I offer translations from Spanish and English into German. Additional I provide working experience as Customer Service and Technical Support Agent per chat and on the phone for different companies (Linksys/Belkin). I am loyal, fast and professional. I focus on a good availability and communication with my customers and can work on tight time deadlines. Experienced in troubleshooting with Windows devices, handhelds, Routers& Switches (Cisco). CCNA R&S certified and now going for CCNP R&S, CCNA Security and MCSA Windows Server 2008.

    $13.33 /hr
    1,618 hours
    4.98
  5. Khadya H.

    Khadya H.

    Expert Virtual Assistant, Owner of Virtual Assistant 2 Go

    United States - Last active: 1 day ago - Tests: 10 - Portfolio: 2

    Need professional help with your Internet Research, Data Entry, MS Excel or MS Word? I am here to help you with all these. I guarantee I will deliver on time and to your satisfaction. I take care of my client's administrative tasks without needing to be physically present in the client's office. This way my client does not have to provide space for me or have employee related expenses. Clients do not need to hire a full-time assistant for 40 hours a week when they only have 10 hours of work! As a Virtual Assistant, or VA, I am highly trained and have received a wide range of experience at an Executive Administrative Assistant level. My clients get the satisfaction of knowing that the everyday running of the business is taken care of while they concentrate on parts of the business they LOVE doing! If a client needs more space in his/her life to do things that matter most, I work to help create room for those things. To learn more about the services I provide, feel free to email me at khadya.virtualassistant@outlook.com. I look forward to working with you.

    $22.22 /hr
    216 hours
    5.00
  6. Ashwin M.

    Ashwin M.

    Expert Email & Web Consultant

    India - Last active: 2 days ago - Tests: 4 - Portfolio: 1

    Experienced Systems Engineer with deep knowledge in Web Administration, Mail Servers, Database Administration, High Availability, and Optimization. Server performance optimization and security implementation. I specialize in Mail Servers : Handling PMTA, Interspire, Blacklisting, Feedback Loops, Increase open and CTR. I have been designing infra for top notch companies, I am responsible for Email Delivery, and other factors like SPF, DKIM, DMARC, FBL, getting Open rates, SPAM Issues, Bounce Processing required for perfect email solution. Web Technologies, i've been working for busiest top 10 websites, Expertise on all the three layers - OS - Network - Application.

    $25.00 /hr
    39 hours
    5.00
  7. Michelle Trimpe

    Michelle Trimpe

    Editing, Proofreading, and Cover Letter and Resume Specialist

    United States - Last active: 17 hours ago - Tests: 4

    Having obtained a Bachelor of Arts in English from Illinois State University and a Master of Arts in Higher Education from Michigan State University, I have gained significant writing, editing, and proofreading experience throughout the past seven years. In addition to my educational experience, I have worked professionally to help individuals refine academic papers, proposals, dissertations, resumes, and cover letters while working as a Writing Consultant at Michigan State University. Additionally, I have edited creative projects while working as the editor of Euphemism, Illinois State University's online journal, for three years. I would be happy to assist you in any editing and/or proofreading capacity and look forward to helping you refine a great project!

    $16.67 /hr
    50 hours
    5.00
  8. Azad Khan

    Azad Khan

    Experienced Web Developer

    Sri Lanka - Last active: 17 hours ago - Tests: 6 - Portfolio: 7

    I am a creative web developer. I've cooperated with several web development projects. I am a fast learner. I always keep myself updated with the growing technology. I have developed a wide range of websites using HTML5, CSS3, javascript, jQuery and PHP. I have used Bootstrap in some of my websites. I create beautiful, clean, intuitive Web sites and HTML emails. I am focused on responsive design and cross browser compatibility. Customer satisfaction is always my first priority. I consistently complete projects on-time and on budget. What I do: - Website development - Website customizing - Create HTML emails - Convert PSD to HTML5/CSS - Web Design - Website Maintenance & Support - Fixing website issues - Squarespace Support - Weebly Support

    $14.00 /hr
    291 hours
    4.97
  9. Leonardo Paoletti

    Leonardo Paoletti

    Native Italian professional translator

    Italy - Last active: 1 day ago - Tests: 11 - Portfolio: 5

    Fast, enthusiastic, friendly, and looking forward to hearing from you. Available on Skype, phone, email, LinkedIn and any other means of communication to provide a high quality service for businesses. I also offer a social media management and virtual assistance service. An expert enthusiast of the English language, particularly that of the British variety. I do not limit my duties to merely translating English to my own language; I also offer an EN > EN and an EN > IT transcription service for video and audio files. I also copyedit and proofread advertisement material. I translate and manage marketing websites and Facebook (and other social media) pages. With experience in web development and a wide array of enthusiastic references!

    $15.00 /hr
    417 hours
    5.00