Customer Care, Customer Service Reprs, Tech Support

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  1. Narz Escasinas

    Narz Escasinas Agency Contractor

    Customer Service Expert

    Philippines

    I have 4 years of experience in Customer Service assisting U.S. and Australian customers. I was trained at a large Call Center in the Philippines and served as Team Lead for 1 year. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours.

    Associated with: XStream Solutions International

    $10.00 /hr
    257 hours
    0.00
  2. Gwen Bloom

    Sales/Customer Service

    United States

    Extensive experience in Business to Business Sales both in person and by telephone. Owned my own retail business both online and at a kiosk at Cherry Creek Mall in Denver. Known for my ability to create long term relationships with customers and referral sources.

    $11.11 /hr
    917 hours
    0.00
  3. Judith W.

    Judith W.

    "customer service","sales assistant","merchandiser

    China - Tests: 1

    I am now working as a spare parts officer in a trading company, I'm responsible for dealing with enquiry, quotation, order processing in system, and arranging shipement etc. Five working days each week, and 8 hours per day, so I have much time available after work. As an university graduate with more than 2 years woking experience, I would like to cultive part time to earn more money to improve quality of life. I'm reliable, detial-oriented, and proactive. Thanks for your consideration.

    $15.00 /hr
    0 hours
    5.00
  4. Efren, Hibay jr

    Efren, Hibay jr

    Data Encoder/Customer Service Representative

    Philippines - Tests: 3

    I am a call center agent here in the Philippines since 2010, My first experience was with Sitel Philippines Corp.as an inbound agent, we took inbound call from our customers regarding their issues with Postage machine(US mailing machine PitneyBowes) i am a Technical support level 1 by 2010 then i got promoted as Technical support level 2 by 2011, but suddenly the LOB(line of business) was close due to some reason we transferred to another LOB which is with the billing department by 2013. We still taking inbound calls from our customer and this time we are now with the customer service department. By the end of 2013 i resigned and go to another Call center with Aegis People support still here in Manila Philippines and i am now doing outbound call for those applicants that has a positive results with their Pre-employment drug screen. Great things about here in this industry was that i adopted the american life, the way they talk and being professional and unprofessional sometimes and i am thank full we support those business people, we gain more knowledge outside of our comfort zone. I also worked as a Data entry or computer operator in one of the Government agency here in the Philippines for almost a year by 2009 with Bureau of Internal Revenue RDO45(Revenue District 45). After graduating in College with my Bachelor degree in Information technology i work as a Technician for 6 months back in 2008, i do regular check maintenance with the servers and pc's and also troubleshooting if needed. With it comes with the MS office, Excel and Notepad those are the tools that im always using since then until now. The reason im looking for job here in oDesk not just by financial need we all need it, but to increase my knowledge with all the application in data entry and customer service i love to work and that's make my self proud to accomplish something i like and i love. More work more Knowledge and more experience to share with people.

    $5.56 /hr
    0 hours
    0.00
  5. Aaron Summers

    Aaron Summers

    Linux Cloud Engineer / 14 Years Real World Experience

    United States - Tests: 7 - Portfolio: 2

    Daily engineering and administration of OpenBSD, FreeBSD, Linux and Windows based operating environments. LAN/WAN: Experience identifying a large number of network and host based security problems. Stabilized the bandwidth billing system for accuracy and provided assistance to the web development team. UNX(tm)/Linux/BSD: Designed and built a custom Enterprises Data Ware House utilizing RedHat Enterprise Linux, IBM Information Server, and the Sun N1 toolkit. Back ported the RedHat clustering tools and GFS modules for RedHat Enterprise Linux 4. Customized the operating environment for running the IBM Information Server 8 family of applications, consisting of IBM DB2 V 9.3, IBM WebSphere 6.0, IBM DataStage and IBM QualityStage. Was the single onsite operations point for the HP-UX, Solaris, FreeBSD, MacOS X, and Linux machines. Wrote custom tools for monitoring and metrics. Fluent in the change management process as it relates to Sarbanes Oxley, internal, and external audits. Extensive documentation of custom applications, primarily our custom data warehouse solution. Designed and implemented the company's external web presence using Solaris 10. Utilized zones, the ZFS file system, and hardware RAID on the T2000 platform. Wrote my own tools in Perl, C, and the Bourne shell. Debugged many complex operational problems. Specialties Started running Linux around 1993, kernel was 0.99 Moved onto SunOS and Open/FreeBSD. Since have worked with HP-UX and SCO extensively. Currently work with RHEL, AMI Linux, CentOS, OpenBSD, EC2, Parallels, and Rackspace.

    $30.00 /hr
    5,865 hours
    4.97
  6. Muhammad Asif

    Muhammad Asif

    Wordpress | Wishlist Members Expert | DAP Expert | OP.2.0 Expert.

    Pakistan - Tests: 4 - Portfolio: 20

    I am expert in building websites using: Wordpress, Php, MySql, HTML/CSS, Technical Customer Support Management, Joomla, Woo Commerce, Wishlist members, Digital Access Pass (DAP), Optimize Press 1.0 and 2.0, Genesis Framework, Woo Framework.. Cloning and migration. Integration of 1shoppingcart, Premium Web Cart, 2co, Paypal Clickbank. Customization of: Aweber, MailChimp, GetResponse, IContact Form and setting up. I am a quality communicator and deliver project in time so far throughout the Odesk history. I have earned certificate for Woo Commerce sites setup and Creation and Managing Responsive templates.

    Groups: Bluehost Developers and Designers

    $56.00 /hr
    4,603 hours
    4.83
  7. Grant Smith

    Grant Smith

    Excel, Access VBA and Macro Developer

    United States - Tests: 12 - Portfolio: 15

    Experienced professional with multiple skills looking for extra work. Very diligent, attentive to details, hard working and honest. Guru in MS Office Applications (company SME (Subject Matter Expert)) VBAs and Macros Knowledgeable in computer software and hardware problems Many years of customer service including managing a large team of customer service agents Excellent written and speaking communication skills I sell time by adding automation to any office product! Based on East Coast of United States

    $60.00 /hr
    1,544 hours
    4.98
  8. Ashraful S.

    Ashraful S.

    Software Engineer

    Bangladesh - Tests: 9 - Portfolio: 12

    To work as a part of a dynamic team where there will be opportunities to make significant contributions. The work environment should require innovations that would utilize my educational qualifications, capabilities and practical and professional experience. javascript - 6+ years ajax - 6+ years extjs - 4+ years jquery - 5+ years angularjs - 2+ years node.js - 3+ years html - 6+ years css - 6+ years php - 6+ years java - 6+ years spring - 3+ years struts - 3+ years database - 6+ years bitcoin/litecoin technology - 2+ years

    $27.78 /hr
    5,526 hours
    4.81