Customer Care, Customer Service Reprs, Tech Support

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Javier Ramallo

Javier Ramallo

Customer Service

Bolivia - Tests: 5

Computer Engineer, currently studying for a CISCO certification in networks and Knowledge discovery. I've been developing backend software, tools and plugins for bolivian companies for the last 4 years. I code in Java, C and netbeans. All my developments run on Linux and Windows environment. I manage Linux servers, DB Engines, Tomcat/apaches servers and most well known Linux tools and services. For statistical analysis I work with R, SPSS and MatLab.

$5.70 /hr
0 hours

Socrates Francis Ulit

Socrates Francis Ulit Agency Contractor

Customer Service

Philippines - Tests: 5

I have experience in customer service related jobs for 5 years and also work as a part time appointment setter for 6 months. I also have experience in teaching in college for a 1 year and a half. I can easily adapt to sudden changes and I am a fast learner. I am motivated and can work with minimal or without supervision.

$3.50 /hr
0 hours

jose garcia

jose garcia

Customer Care & Customer Service Expert

Dominican Republic - Portfolio: 1

I´m looking to serve Business Process Outsourcing BPO business (Business Process Outsourcing), focused on optimizing the quality of customer service anywhere in the world solutions. I have ability on results in more than 10 years of experience in the market with a broad portfolio of services: Customer, Database, Technical Support, Collections and all related to the environment and Telemarketing Call Center with highly trained and ready to help to consolidate and achieve the goals that your company needs.

$12.00 /hr
0 hours

Adnan Aziz A.

Adnan Aziz A.

Zendesk Customer Service Specialist

Bangladesh - Tests: 10 - Portfolio: 7

#*#*# One of the Top 10% Successful Freelancers of oDesk *#*#*# With over 6 years combined experience in each field, I have the basic skills to hit the ground running from day one, along with the ability to provide valuable insight and contributions along the way. I have worked in both on site and virtual call center environments. I specialize in customer service, order processing, claims management, office administration and project/client management. I have worked to support clients by phone, email, and chat. I am proficient in Zendesk, Salesforce, Microsoft Office to name a few. I know the value of relationship, that's why I am, - Able to work under stress and with flexible specifications. - Able to learn in short time. - Satisfaction of the client is my main direction. - Excellent analytical and problem solving skills. - Demonstrated ability to understand and master new technologies quickly. - To work in a professional environment where I can make a significant contribution towards the goals of my organization through my hard work and technical skills. - Experience of working with leading and motivating development teams. - Experienced in the creation and management of Web and desktop applications. An effective communicator with strong leadership, analytical and logical abilities. Now-a-days, I am trying to enrich myself by mastering joomla! . I am just a dedicated person who likes to do his job done in due time. Accuracy, professionalism, efficiency and punctuality is the best part of me. I go the extra mile for each of my clients, and look forward to doing the same for you. Thanks.

$13.33 /hr
1,244 hours

John Mark M.

John Mark M.

Customer Service Representative

Philippines - Tests: 8

I was as a Communications Assistant/Relay Operator for 3 years. I served as the medium of communication between a Deaf and a hearing person. I transmit messages real-time with a rate of 50 to 60 words per minute and accuracy of 98%. I worked as a Directory Assistance agent for 6 months. I provide information to people who are inquiring about businesses and residential listings in the United States. I aIso worked as a Customer Service Representative for an online shopping site for almost a year. I assist customers in making a purchase and provided support if they have ordering,billing and shipping problems. I also assist customers through email with the use of Zendesk. I am a part-time Transcriptionist. I transcribe audio recordings of conferences or teleconferences. I have transcribed recordings about Finance, Medicine, and General Information. I am very proficient in using the Express Scribe software. I am also a Part-time English Tutor for Japanese students and professionals. Through Skype, I teach basic English and ways for effective communication.

$5.00 /hr
28 hours

Femke V.

Femke V.

Customer Service & Marketing Specialist

Spain - Tests: 3

Good customer service can make or break your company. Coming from an international background and having lived in different countries I learned to work with people from different cultures. I love looking for solutions and help others organising their day to day work. I am based in Europe but I can also work US office hours.

$10.00 /hr
78 hours

Jade Richelle S.

Jade Richelle S.

Customer Service Manager/ Trainer

Philippines - Tests: 7 - Portfolio: 1

I have almost 7 years experience in customer service both in the call center industry and in a virtual environment.I have worked in different companies which helped me improve and develop a wide range of skills. I have been a customer service representative for a telecommunications account, accounts manager for a collections account and a sales representative as well. I also have a very high rating when it comes to quality. I have used different tools like Bitrix24 and Zoho for CRM System, Bria, Skype and Google voice for calling, Comm100 for chat service, Bitrix24 and gmail for emails, and I am well knowledgeable with Microsoft office and Google Drive. I have always worked efficiently and accurately under pressure as I always aim for Excellence- Mediocrity is never an option for me. Hoping to share my expertise with you and looking forward to learn new skills.

$8.00 /hr
97 hours

Shamika Anglin

Shamika Anglin

Customer Service Professional

Jamaica - Tests: 4

I've been in the customer Service field for over nine years, I work as a Finance Representative for Sprint where I answered billing questions, assist customers with payments and make payment arrangements. I have experience as a collection agent. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have the ability to lead and motivate.

$8.00 /hr
43 hours