Customer Care, Customer Service Reprs, Tech Support

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  1. Simon Soyangco

    Simon Soyangco

    I.T. Professional + Customer Service Expert

    Philippines - Last active: 11 days ago - Tests: 5

    For the past years I have branched out to Customer Service taking on Technical Support, Customer Support, and Call Quality Assurance posts for multiple Technical Services provider companies. It is during these times that I have developed excellent inter-personal skills, task management, and business insight. My core strengths lie in the fact that I am well versed in a wide array of I.T. related skills including, but not limited to: Desktop OS system support, deployment, and maintenance, VOIP systems such as Five9, Avaya OneX, etc., CRM Systems such as Salesforce, Ninjato, etc., Call Management software such as AVAYA CMS. I am also very handy with productivity tools such as Microsoft Office, Google Docs, OneDrive, Dropbox, etc. These are only some of the strengths that I possess, and I know that I can bring much more to the table when given the chance.

    $4.44 /hr
    1,071 hours
    4.59
  2. Marjorie D.

    Marjorie D.

    Customer Service & Sales Specialist, Nurse

    Philippines - Last active: 15 hours ago - Tests: 2

    Extensively experience customer orientated professional with background in the business process outsourcing and medical industry looking for a job where my experience and qualifications will allow me to perform the task effectively and efficiently. SUMMARY OF QUALIFICATIONS: Highly experienced in Customer Service, Inbound Sales, Administrative Tasks, Calendar Management, Travel Accommodation Management, Email Management, Recruitment, General and Medical Transcription, CRM Management, Web Research, Email Response Handling, Phone Support, Payment Processing, Virtual Assistance, Data Entry, VOIP and Order Processing, Customer service using a Ticketing system (Zendesk), Live chat support. Working experience in Outbound Sales, Appointment Setting - Sales, Team Management, Training and Development, Coaching, Website Content Writing, Blog and Article Writing, Creative Writing, Market Research and Surveys, and Project Management.

    $5.56 /hr
    5,535 hours
    5.00
  3. Shelah Mae Bigno

    Shelah Mae Bigno

    An experienced Customer Service Representative

    Philippines - Last active: 2 days ago - Tests: 6

    I have been in the Business Process Outsource industry as a Customer Service Representative for 7 years. With that experience, I have learned a lot. It helped me developed my English communication skills which I believe is important for you to be able to communicate well especially if you are dealing with other nationalities. It also helped me developed my working attitude. I have learned to give my best when it comes to work. Since you are paid for the job, you should give your best in it. I believe that if you will give your best, you will make yourself happy and fulfilled. Not only for yourself, but it will also make your employer or boss happy for your great job. I'm also flexible when it comes to work. I can work anytime when needed. I'm a fast learner and can work with less supervision. As a Customer Service Representative, I have assisted customers/clients through Phone Support and Chat Support. I've had experienced assisting them with their billing inquiries and technical assistance. I just recently joined as a freelancer to gain more experience in a different field. I am hoping to get more knowledge from the clients I will be working in the future.

    $3.33 /hr
    1,241 hours
    5.00
  4. Eric jan R.

    Eric jan R.

    Multi-skilled customer service support

    Philippines - Last active: 15 hours ago - Tests: 10 - Portfolio: 1

    - To be able to gain and share my knowledge in the field of Information Technology and apply it to help to your prominent company. - I am looking for a progressive organization on a long term basis that is looking for an experienced, hard-working, detailed oriented team player. I have a strong skills in providing exceptional customer service experience to the customer by providing an accurate resolution to their concern. Based on my experience I've learned the technique of multitasking over the phone and face to face interaction.

    $4.00 /hr
    1,986 hours
    4.99
  5. Alexandra Davis

    Alexandra Davis

    Writer with Customer Service experience

    United States - Last active: 15 hours ago - Tests: 2

    Freelance Writer for 2 years, Previous Work Includes: Wrote Breaking/Trending News at Gazers: Found trending topics and reported on it in a concise, accurate manner. Wrote Wearable Tech Articles at WearableHQ: Wrote in-depth articles about upcoming wearable technology that would make a splash in the industry. Light Forum moderation work. *Email Research with Personal Client: Researched 1000+ schools to gather emails for my clients marketing campaign, also reported relevant information back to him (name of the school, what position the person held, their name, etc.) *Re-Wrote News Articles for Personal Client Was assigned several news articles a day that needed to be up-dated, re-written, and posted. Skills Include: Customer Service, MS Office, Adobe Illustrator & Photoshop, Basic - Intermediate Computer Knowledge, Writing Articles & Blogging *Can provide reference details about my personal clients upon request.

    $7.78 /hr
    294 hours
    5.00
  6. Ronnie Tabianan

    Ronnie Tabianan

    An Experienced Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 5

    I am Ronnie Tabianan and you can call me Tabi for short. I previously worked as a customer service representative in one of the call center companies here in the Philippines for 3 years. I was trained to handle 7 other queues under the same campaign. I also have some back office or data entry experience because I was also trained to do some back office tasks when my previous company lacked manpower in their back office department. In 3 years of working as a call center agent I developed and improved lots of skills such as communication skills, multi-tasking skills, typing skills, problem solving skills, call handling skills etc. I am fast learner, easy to work with and a team player.

    $3.33 /hr
    886 hours
    4.70
  7. Pamela Pare

    Pamela Pare

    Transcriber | Proofreader | Customer Service Representative

    Philippines - Last active: 15 hours ago - Tests: 11 - Portfolio: 1

    I have good experience in data entry, writing, and customer service. I was an encoder for 5 years and my typing speed is 70 words per minute, with high accuracy. I've been writing since I was 12 years old and have won first place in 3 out of 3 essay writing competitions that I have joined. I was a customer service representative for a BPO company for a little more than a year and have been recognized for my Customer Satisfaction ratings. I was also an I.P. relay operator for 6 months. I'm currently enjoying my job as a transcriber here in oDesk. I love what I do, and I look forward to a long, enjoyable career here.

    $7.78 /hr
    1,778 hours
    4.82
  8. Isabel C.

    Isabel C.

    Virtual Assistant / Customer Service Associate

    Philippines - Last active: 15 hours ago - Tests: 4

    I am looking for a position that would recognize my talent and provide me an opportunity to put in my best for the benefit of the company. I am currently working as a Virtual Assistant and looking for part time work.I have more than 6 years of experience in Customer Care Services with good Technical Support background. I have also experience in Data Entry Jobs, New Accounts, and Payroll Processing. I am determined to build a trusting environment with my clients by providing quality work. I take my job seriously. I can work with minimum supervision. I am honest and have great work ethics.

    $8.00 /hr
    391 hours
    5.00
  9. Flordeliza S.

    Flordeliza S.

    Virtual Assistant/Customer Service Representative

    Philippines - Last active: 15 hours ago - Tests: 9

    I am looking for online jobs that would best fit my qualifications. I have worked in the Call Center Industry here in the Philippines for over six years. Two years as Customer Service Representative and more than four years as Quality Assurance Specialist. I am currently doing home based data entry, research works and transcription works on a per project basis. I have also worked as Executive Assistant to foreign nationals, Administrative Assistant, Marketing Assistant and Marketing and Events Manager in different companies.

    $6.67 /hr
    6,538 hours
    4.93
  10. Jacqueline B.

    Jacqueline B.

    Excellent Customer Service & Virtual Assistant

    Philippines - Last active: 4 days ago - Tests: 7

    I started working in 2007 as a Customer Service Representative for a BPO (Business Process Outsourcing) with a client based in the U.S. Having great exposure to processing bills payment, transitioning to sales, basic troubleshooting and most of all complaint-handling allowed me to be resilient, diligent, and learned what grace under pressure is. I can work on a night shift, flexible, quick-learner and am always willing to learn. My skills also allowed me to work for another BPO serving an Australia-based telecommunications account and stayed there for two years. I was also exposed to sales as I then shifted to another career as Professional Medical Representative which basically offer, sell, and market products to medical professionals. My last job was as a Customer Service Assistant-Institutional Banking Services to one of the biggest banks in the Philippines. My duties include administrative, and operational assistance to business clients of the bank. Having said all of these, I can guarantee that I can deliver 100% and that I can outperform whatever is expected of me.

    $4.44 /hr
    904 hours
    5.00