Customer Service Representative
I have 20+ years experience working as a Customer Service Representative / Administrative Assistant for different organizations part-time and full-time. I am a resourceful, self-motivated, and customer-focused professional with hands on experience in providing superb customer care. Effective communication and customer retention skills. I enjoy exceeding customer expectation.
Skills: Excellent telephone presence, Effective interpersonal skills, Great customer relation skills, Strong attention to detail, Team player, Knowledge of Medical terminology, People oriented, Positive attitude, Knowledge of Microsoft Word 2007 and 2010, and Excel 2007 and 2010, also Internet, and e-mail applications.