Customer Care, Customer Service Reprs, Tech Support

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  1. Winnielyn V.

    Winnielyn V.

    Customer Service, Chat Support, VA, Bookkeeping, SAGE

    United Kingdom - Last active: 2 months ago - Tests: 4 - Portfolio: 2

    I have over 5 years experience in customer service and live chat support on oDesk platform handling customer chats, tickets, emails, responding to customer queries/emails, and resolving complicated/sensitive customer issues and complaints ensuring to provide an extraordinary customer experience. Working knowledge of Zendesk and Velaro live chat software. Also knowledgeable in bookkeeping, accounts receivable, accounts payable, Sage line 50, bank reconciliation, invoicing and proficient in Microsoft Excel.

    $11.50 /hr
    7,776 hours
    5.00
  2. Mary Potter

    Mary Potter

    Data Entry Virtual Assistant Customer Service

    United States - Last active: 12/03/2014 - Tests: 2

    I am a very outgoing person. I have great communication skills, am very motivated, a fast and efficient worker, as well as very detail oriented. Customer satisfaction are my top priority, I work hard to meet and exceed customer expectations. I have 25 plus years of experience in manufacturing, management and customer service. I am hardworking and a fast learner. Experienced with microsoft word and excel. I feel that I would be a great fit for your company.

    $14.44 /hr
    187 hours
    4.70
  3. Jaime H.

    Jaime H.

    Proofreading, *Customer Service, English, Spanish, Translator*

    Colombia - Last active: 10/31/2014 - Tests: 12 - Portfolio: 1

    Over the last several years, I have had the joy of building a successful career as a freelance business services provider. For a Colombian-American, having returned home after a very long time, this has truly been a blessing in my work life. I have had the opportunity to work with many different entrepreneurs around the world in a wide variety of projects that include some of the following: Translation Tourist guide Customer Service Translation & Localization Social Media Marketing Telemarketing General Project Management and Administration Virtual Assistance Data Entry Appointment Setting ...and other expertise.

    Groups: oTranslators

    $11.11 /hr
    1,426 hours
    4.82
  4. Lester Apuntar

    Lester Apuntar

    Customer Service Sales/Technical Support - Data Analyst/Entry

    Philippines - Last active: 3 months ago - Tests: 3

    Graduated since 2004 with a course of Business Management, since then been working in different industries such as Retail, Call Centers, BPO and Media. Working on different regions such as MENA and US for international accounts on technical supports. I have always been keen, prompt and very versatile towards work. Easy to get along, a good listener and always suggests positive ideas to better enhance once tasks for positive outcome. Good communication skills and knows how deal every situation in a calm manner. Currently, I am based in Dubai, UAE working as a Media Photographer in one of the largest publications locally. I have been dealing with lots of people and personalities on a daily basis as the job requires. And personally I always choose to excel in each and every situation that life will throw me.

    $10.00 /hr
    254 hours
    4.70
  5. Mike D.

    Mike D.

    Project Management, Business Consulting, Customer Service, Technical S

    Philippines - Last active: 05/26/2013 - Tests: 14

    I am an Experienced Professional with more than 8 years of broad IT / Business experience in IT Consulting and Support, Banking and Financial Services, Business Process Outsourcing and Customer Services, Telecommunications, and Healthcare industries. With a track record of exemplary client service, performance, skilled leadership, detailed office / project management, business analysis, communication, analytical and negotiation skills, I am looking for a challenging career opportunity, one that would further broaden my capabilities and enhance my skills. I am seeking a position in your organization that may be suitable for my competencies. My work, training experience, and involvement in numerous business operations have made me adept in various demanding and fast paced positions. I am trustworthy, highly reliable and dependable, very detailed and keen on numbers, a team player and an efficient worker. I am confident that I would make a worthy contribution in a dynamic environment.

    $20.00 /hr
    506 hours
    5.00
  6. Kathy Lynn Salas

    Kathy Lynn Salas

    Real Estate |Customer Service | Email Marketing| TV Traffic Software

    United States - Last active: 10/12/2014 - Tests: 9 - Portfolio: 2

    I have various experiences with inbound and outbound customer service, telemarketing, management and Scheduling and Traffic Coordinator for a TV Station. I have worked as an inbound customer service representative for a year in a call center in the Philippines. I was specifically assigned in a travel account- Expedia.com as a travel specialist. I am an expert in bookings, sales and customer service. I had been an Account Manager for 4 years in an Outbound BPO specializing in diverse campaigns for lead generation, sales, appointment setting, article writing, and data entry. I had been working virtually for quite some time now and I found it more than a job but a passion. I can handle anything from call handling, data entry, personal assistance, diary management and team management. I am very confident about my efficiency. I am well organized, well mannered, and can work at a fast pace environment. Tools I am familiar with are the following: Broadview Traffic Software, Wrike, Aligntoday, Salesforce, Trello, Zendone, and a whole lot more. With my passion to service, I want to assure cost effectiveness with my client to retain long term business. I assure to give you the most affordable rate at proven quality.

    $10.00 /hr
    4,349 hours
    4.97
  7. Roxanne B.

    Roxanne B.

    CRM Proficient Zoho Salesforce/Administrative Support/Customer Service

    United States - Last active: 02/22/2013 - Tests: 3

    I’m a motivated and self-driven individual with great organizational skills. I specialize in administrative support and customer service. My experience includes data entry, email response handling, phone and customer service support, order and payment processing. I’m CRM proficient in both Zoho and Salesforce. I’m able to work fast and efficiently in order to meet specific deadlines. I’m energetic, outgoing, and work well with others. I’m confident I’d be a great asset to any company.

    $20.00 /hr
    919 hours
    5.00
  8. Mickaelia W.

    Mickaelia W.

    Customer Service Sweetheart

    Dominica - Last active: 21 hours ago

    To get a job where I can get a good amount of money to take care of my daughter and help us be financially stable

    $111.11 /hr
    11,592 hours
    5.00
  9. Andreina Galia

    Andreina Galia

    CUSTOMER SERVICE, TOURISM OPERATOR

    Italy - Last active: 4 days ago - Tests: 5

    I'm native italian, fluency in both written and spoken English and French, many experiences in customer services, tourism industry, data entry, English/Italian and French/ Italian translation. Experience in Hotel revenue management, email and web marketing. Seo specialist.

    $11.11 /hr
    78 hours
    4.98
  10. Richard Knopp

    Richard Knopp

    Customer Service is my Specialty

    Costa Rica - Last active: 21 hours ago - Tests: 5

    I believe that every customer or consumer can and should be made to feel special. Through interaction, whether by phone or email, listening to the client or customer is the prime focus of good customer service. From that point, the rest becomes easy.

    $11.11 /hr
    1,890 hours
    5.00