Customer Care, Customer Service Reprs, Tech Support

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  1. Cjeah Fernando

    Cjeah Fernando

    Customer Service | HR Coordinator | Data entry | Virtual Assistant

    Philippines - Last active: 22 hours ago - Tests: 4 - Portfolio: 1

    I have 6 years experience in Customer Service. In oDesk, I want to establish a career in customer service support (voice or non-voice), data entry, administrative work, recruitment and as a virtual assistant. I can do different types of administrative work like researching, data mining , and others. My goal is to provide my clients 100% quality work that will lead to satisfied clients and a good relationship with them. I would like to make use of my craft and skills to be known as a good contractor and someone dependable and reliable. To gain more knowledge through experience and make me a more professional individual. Honesty, patience, hardworker, responsible, excellence and quality work are just the few words I keep in mind each time I work on something. I possess extensive experience in Customer service, I am diligent, target-centric and result-oriented, I am efficient in sorting out instantaneously all kinds of service and products needs of the customers.

    $6.67 /hr
    3,462 hours
    4.80
  2. Percy S.

    Percy S.

    Technical Recruiter/HR Manager/VA/Customer Service Team Lead

    Philippines - Last active: 22 hours ago - Tests: 6

    I place great value on Professionalism and Performance attained through integrity, patience, flexibility and goal driven expectations. *3 years Technical Recruitment *2 years as Human Resource Manager taking care of 20 branches/offices. *6 years as Customer Service/Technical Assistance Supervisor for a BPO Company. *I am also an experienced Virtual Admin Assistant, an SEO/Link Builder (involving social media only), Data Entry Specialist and Writer/Researcher for various clients. I am looking forward to a productive and fun working relationship with oDesk and its Clients.

    $8.00 /hr
    11,700 hours
    4.99
  3. ROSIE WRIGHT

    ROSIE WRIGHT

    U.S. Based Customer Service Rep/Phone Support/Virtual Assistant

    United States - Last active: 1 month ago - Tests: 5

    I am seeking a position that requires either proficient English reading skills, good vocabulary, excellent listening skills, writing skills, and verbal communication skills critical to job performance, excellent organizational skills, and computer knowledge of Microsoft Word and Excel. I am a very self-motivated individual with the ability to work independently as a virtual assistant or as a collaborative team member with little to no supervision.

    $8.33 /hr
    190 hours
    4.70
  4. Mary joy V.

    Mary joy V.

    Customer Service Rep, Appt. Setter, QA Specialist, Phone Agent

    Philippines - Last active: 1 month ago - Tests: 1

    To obtain a responsible and challenging position within the workplace where my work experiences such as Customer Service Representative, Appointment Setter, QA Specialist, Web Researcher, ESL online teacher, as company's secretary, school supervisor, and as a sales representative , will have valuable application and utilization of my opportunity for advancement.

    $5.56 /hr
    3,494 hours
    5.00
  5. Annisa Essop

    Annisa Essop

    Writer, Cooking Expert, Customer Service Specialist, Voice Over Artist

    South Africa - Last active: 28 days ago - Tests: 22 - Portfolio: 6

    With more than 25 years in various fields, including Medical, Financial, Human Resource Management and Information Technology, my experience ranges from Executive Secretary to Management, Training & Development. My skills include research, data entry, typing, technical writing, creation of web articles. I have a typing speed of 90 wpm and possess good transcription skills as well. My experience within the medical field is varied as I have worked in the different environments ranging from individual practices to large, private hospitals, pharmacies and within the different practice groups. I also have a financial background and above average MS Excel skills and experience working in Pastel & QuickBooks. I work well on my own, managing time and prioritising effectively but I also work well within a team environment. Disciplined, responsible, reliable and trustworthy, are qualities I possess and together with a good work ethic, I will endeavor to always perform at my best and provide quality results. I look forward to sharing my experience and skills whilst learning and meeting people around the globe. Annisa

    $10.00 /hr
    259 hours
    4.68
  6. Nicholie Faye Ganaban

    Nicholie Faye Ganaban

    Freelancer, Customer Service Champion, Tutor and Telesales agent

    Philippines - Last active: 1 month ago - Tests: 4

    In my 2 years of working in Customer service, client satisfaction is my priority. I often receive commendations and recognitions from my customers and that inspires me to do my work better. I also work as a Complaints Case Manager, I am trained to handle difficult situations and objection. I am very flexible and willing to learn new things that will help me improve as an individual. I take criticisms as an opportunity to improve my work and be a better person. I have strong attention to detail and very much willing to anything to make a project successful. I have strong experience in providing excellent customer service, sales and handling complaints. I can also do administrative tasks such as presentations, graphic designs and the like. I am knowledgeable of basic computer programming and troubleshooting. I am keen and very efficient in following instructions.

    $6.66 /hr
    112 hours
    4.64
  7. Mary melanie rose P.

    Mary melanie rose P.

    Customer Service Specialist / Telephone Banker / Online English Tutor

    Philippines - Last active: 14 days ago - Tests: 17 - Portfolio: 1

    My skills include: • Retail and Online Banking • Basic Managerial Finance and Accounting with Salesmanship and Marketing • Effective English communicator, both verbal and written • Understands the nature and demands of Customer Service and Extra Mile Principle • High Speed Internet Basic Troubleshooting Skills • Proficient in basic computer and internet applications • Able to motivate and encourage teammates to step up in performance • Understands the balance between challenges and SMART action planning • Basic knowledge on adaptive coaching • Time and workload management • Can work with minimal supervision The last job I had in oDesk was as Judgement Contributor with the Teraneuro Project for Google from August - November 2014. It was a Data Entry job that required logic and analytical skills, as well as being detailed. My latest job outside oDesk was as Customer Service Specialist II for JP Morgan Chase Bank, N.A. – Philippine Global Service Center from December 2013 - April 2015. My job was basically to be a Telephone Banker who assisted Chase customers with their bank accounts. I was a Top Banker - Division Level for December 2014 and Top Banker - Team Level for December 2014 and January 2015. I have also worked as a full-time Technical Support Representative - Chat and Email Support for High Speed Internet Basic Troubleshooting with TeleTech from May 2007 to April 2009. My job included responding to customer chats and emails about internet connection issues. I've always had good quality scores in my job. While studying, I have worked as a part-time Online English Tutor for RareJob Philippines, Inc. from June 2011 to January 2012. I helped Japanese students and professionals practice and enhance their English Communication Skills. I am a Bachelor of Business Administration Major in Management 2013 graduate from Silliman University. I had my internship at the Bank of the Philippine Islands. I was a Class Honor and a Dean's Lister. With these skills and background, I hope to provide excellent service and build good working relationships with you.

    Groups: Lisnagol | DIRECT™, Outright.com

    $3.33 /hr
    440 hours
    4.75
  8. Jomalyn C.

    Jomalyn C.

    Virtual Assistance, Customer Service and Social Media Expert

    Philippines - Last active: 15 days ago - Tests: 9

    Since 2006, I have worked in the call center industry and acquired several different skill sets through trainings and enhancements in both inbound and outbound support categories. By 2009, I started working online as an article writer and spinner for different clients. Since early of 2011, I have worked mostly through oDesk for several clients and have earned additional skills which made me an all around virtual assistant. I have been a virtual assistant for CEOs of web development, online directory, fashion and mobile surveillance companies. My core competency is in data entry, staff, project and company management and I am eager to add skills to my qualifications to suit any job requirement. I am seeking long term job opportunities and will also accept quick turn around projects.

    $7.78 /hr
    2,002 hours
    4.53
  9. Ma Lourdes Hazel Yap

    Ma Lourdes Hazel Yap

    Customer Service/Live Chat Support/Email Handling and Accounting Exper

    Philippines - Last active: 2 months ago - Tests: 5 - Portfolio: 2

    My versatility, being self driven, highly motivated, organized and knows how to resolve the issue on a difficult situation are the skills that I can share to the company. Having excellent Customer Service skills. Four years experience as Customer Service Representative of SMART Communications and USA based telecommunications company. Expert in email handling and Live Chat Support. Undergo training as a Lead Researcher. . I worked as an Assistant to the chief Accountant working on several accounting procedures, internal auditing such as stock audit, cash audit and accounts audit. Staffing and recruitment had been also my line of job and completion labor documents.Payroll computation of employees of 32 branches of the company made me an expert.

    $3.00 /hr
    764 hours
    5.00
  10. Eliezer Zaldaña Nerio

    Eliezer Zaldaña Nerio

    HTML/CSS expert, Webpage and Webforms development, customer service

    El Salvador - Last active: 1 month ago - Tests: 4 - Portfolio: 1

    Using my skills for helping people, I can put into practice my customer service knowledge , I am self motivated and very eager to take any challenge. I have great skills with HTML/CSS webpage design , I have some experience with Website builders such as Wix. I also know some Web Form builders such as Wufoo, Jotform and Gravity Forms. I also have fast typing skills, MS-office Skills: Excel, Word, Power Point, Outlook configuration, Internet Search skills . My schedule availability currently is Sunday to Friday 6pm to 10pm (CST). Give me the opportunity ! I can be your best asset!

    $6.78 /hr
    1,511 hours
    4.63