Customer Care, Customer Service Reprs, Tech Support

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Juan Carlos Quan Ramazzini

Juan Carlos Quan Ramazzini Agency Contractor

Customer Service & Tech Support

El Salvador - Tests: 6 - Portfolio: 3

Hello, my name is Juan Carlos Quan Ramazzini I am 28 years old, I have more than 3 years in the customer service, sales, and technical support. I have worked for some well-known call centers such as Sykes, Teleperformance, Stream Global Services, Focus Services, I have worked for some Freelance projects like Choose Energy, Incall International and Live chat support and I have around 2 years in management positions such as Team Leader and Quality Associate in companies like Efonica and Tandem Transit. I am fluent in English and Spanish 100% writing and speaking. I am strong-willed, results oriented, proactive, trustworthy, honest, apologetic and very quick at learning new things, available at any schedule provided. Speed test: http://www.speedtest.net/my-result/3302319074 Voice recording: http://vocaroo.com/i/s0Gj0gJZtp7A

$5.56 /hr
519 hours

Natalie B.

Natalie B. Agency Contractor

Customer Service Professional

India - Tests: 6 - Portfolio: 2

An Experienced Customer Service professional with over six years of distinguished performance in the IT Industry. As a passionate worker, my zeal for the work I do will be evident in the quality of work delivered. Also a highly motivated and ambitious individual possessing excellent ability to work in a team with great deal of professionalism. I'm also a quick learner and enthusiastic. I have a friendly, professional demeanour and am a confident multitasker, allowing me to take on several tasks at once. My skills include proficiency in all levels of Support solutions, Webhosting Support, Software Support, Networking products Support, Website Support, Wordpress Plugins Support, Windows Web server administration via Helpdesk/Ticket, Email, Chat, Remote Desktop. So I have an outstanding Customer Service skills resolving technical issues and educating end-users with excellent English proficiency. Extensive experience using Helpdesk Softwares like Zendesk, Kayako, WHMCS, Freshdesk, Smarter Track and Chat Softwares like Provide Support, Livechat, WhosOn, Smarter Track. As a Microsoft Certified Professional I have broad understanding of Windows Server, IIS , CPanel, Plesk, Installation of all version of Windows OS, Networking concepts and Backup technologies. I have done MCSA certification on Windows Server 2008 and 2012. I am willing to seize every knowledge, skills, practice and proficiency I have so as to learn more than a handful of impressive and remarkable things to assist you in your business with commitment and sincerity. I look forward to working with you by performing the job to the best of my ability. An Efficient Manager at Virtual World with Proven ability to successfully analyse the support requirements and improving the productivity and managing a dedicated team.

$22.22 /hr
120 hours

Sherry White

Sherry White

Experienced Customer Service Rep

United States - Tests: 2

I received my GED at the age of 42. I have 30 years experience in customer service. Some of my skills are: medical billing, data entry, customer service, microsoft office, Medical terminology I and II, medical transcription, telephone skills, account management, inventory control familiarity, active listening. I worked with patients as well as insurance companies to resolve issues on a daily basis as well as posting self pay and insurance payments.

$20.00 /hr
0 hours

Romelyn Guevarra

Romelyn Guevarra

Customer Service Representative

Philippines

I am ready to handle any tasks which a position in your company may require. I am computer literate and know how to talk and deal with people.

$10.00 /hr
0 hours

Kristine Joy Zuniga

Kristine Joy Zuniga

Customer Service Agent

Philippines

Kristine Joy Zuñiga 19 Years old BS Office Administration Student Studied at City University of Pasay ( 3rd Year College ) Internships : ► Airportravelodge Manila December 2014- February 2015 ► Overseas Workers Welfare Administration ( RAD Department) December 2015- February 2016

$3.00 /hr
0 hours

Glorife Villanueva

Glorife Villanueva Agency Contractor

Customer Service Representative

Philippines - Tests: 1

I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.

$7.00 /hr
0 hours

Diandra Thompson

Diandra Thompson

Experienced Customer Service Representative

Jamaica - Tests: 9 - Portfolio: 3

I have 5 years experience in Customer Care Service, handling both inbound and outbound customers. My goal is to provide customers with options and intently listening to the needs and questions posed by prospects. To address and solve problems in a way that is a win-win situation for the customer and the company; and keeping the target market in mind every step of the way. Based on my experience in this field of work, I have compiled the necessary skills regarding severing customers such as technical support for clients in Tier-1 and Tier- 2, emailing as a mean of communication, setting up customers account information, going through the procedure of buying online and checking out from the shopping cart,just to name a few. I am hardworking and devoted to my work and have the ability to bring out my best performance in any given situation.

$4.44 /hr
222 hours

Kris Marc Boac

Kris Marc Boac

Experienced Customer Service Advisor

Philippines - Tests: 2

A highly effective Service Professional with over 6 years of experience in customer service, collections, account management and sales in several industry sectors. Proven track record in increasing customer service levels, securing account loyalty and forging strong business relationships. An effective problem solver with proven ability to strategic direction and meet company objectives.

$5.00 /hr
16 hours

Bishoy Hanna

Bishoy Hanna

Customer Service Representative

Egypt - Tests: 4 - Portfolio: 2

Hi all, It's Bishoy Hanna , I hold an Egyptian nationality. I do speak English and Arabic. I have been working as a Customer service rep since 2010. I worked for multinational companies like Expedia , Vodafone and EMC2. I am seeking opportunities where I can apply my skills and knowledge at: Web Research, Virtual/Personal Assistant, Customer Service, Social media management, Websites' Back end administration ,Data Entry,MS Office, English/Arabic translation, and project planning , you can count on me to deliver optimal results for your virtual projects. I am excited to be a freelancer and looking for building a strong profile and feedback record. I am available 9 am till 5 pm PST time ( LA local time ) OR 9 am to 5 pm Melbourne Local Time. Thanks,Bishoy

$7.00 /hr
19 hours

Zeigrid Pongpong

Zeigrid Pongpong

Experienced Customer Service Professional

Philippines - Tests: 3

I am an experienced Customer Service Professional who has had training in handling difficult customers. I have championed the end to end process that has ensured that Customers are well satisfied with the service that they have been provided. I have a proven track record in providing quality service as reflected in Customer Satisfaction surveys from my previous job. I have strong attention to detail and is highly resilient.

$3.86 /hr
604 hours