Customer Care, Customer Service Reprs, Tech Support

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Lady Pearl Cruz

Lady Pearl Cruz

experienced customer service and technical support rep

Philippines - Tests: 2

I am confident, hard-working employee who is committed to achieving excellence. Highly motivated self-starter who takes initiative with minimal supervision. Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts. Effective listener and communicator who effectively conveys information verbally and in writing. Highly experienced customer support representative. Been working in a call center industry for over 5 years. I had been part of different campaigns from email support, technical support, order entry, billing and sales. I look forward to be part of a great team.

$4.00 /hr
0 hours

Roderick Co

Roderick Co

Experienced Transcriber and Customer Service Professional

Philippines - Tests: 4

I am an experienced transcriber and a Customer Service practitioner. I have been doing freelance transcribing for more than a year now although it was just recently that I joined Upwork. I have transcribed interviews, meetings, telecons, both seminars and webinars, on-line lectures, podcasts, etc. When doing transcription, my priority is on quality and accuracy, ensuring that transcripts are performed as to the client’s instructions. My previous corporate work experience was in a Call Center setting. I was a Team Supervisor for more than eight years and I handled both Customer Service and Technical Support programs for various US-based companies. I am confident that all the skills I learned and acquired in the BPO will be of good use for me as I start my freelance career.

$5.00 /hr
0 hours

Preeti Sharma

Preeti Sharma

Experienced Customer Service Executive Full time

India - Tests: 5

 Over 10+ year experience in the area of customer service including client servicing and maintaining reports.  Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management and planning.  Excellent ability to manage all type of MIS and data in Microsoft Excel, Access.  Managing customer service operations for rendering and achieving quality services  Responsible for resolving and reducing customer complaints on performance bottlenecks

$5.56 /hr
0 hours

Lisa Holmes

Lisa Holmes

Virtual Assistant, Experienced Customer Service Representative

United States - Tests: 4

I have several years experience in customer service as well as answering service experience. Attention to detail and an enjoyment in helping others are also my strong points. I have experience with office management and team lead along with computer experience. I am sure I can lighten your burdens and exceed your customers expectations.

$23.00 /hr
0 hours

Karl Gonzo Ardena

Karl Gonzo Ardena

Customer Service Expert and Team Lead

Philippines

I have gained my expertise in Customer Service in three different top call centers in the Philippines for almost 10 years as a Representative, Product Trainer, and Team Lead. I can provide email and admin support, and most definitely do everything I can possible to please your customers. I am a full-time freelancer and can work Australian and U.S. business hours.

$4.50 /hr
0 hours

Desiree Ann Mercado

Desiree Ann Mercado

Experienced Customer Service Representative / Back Office Specialist

Philippines - Tests: 4

I worked for a BPO industry for 5+ years. I handle customer service for billing and general information then later on was transferred to back office to handle escalated concerns. I have good customer relations background and possess excellent communication skills. I can multitask while maintaining a quality service with keen attention to details.

$6.67 /hr
0 hours

Queenelene Lim

Queenelene Lim

Proficient customer service with supervisory & management position.

United States

2006- 2012- General Manager of a Hogs Company. I do the marketing, sales, technical, and management. Handling 25 personnel and hiring as well. 2012- Sales agent of Green Cross Inc. and have brought in sales and target hitting. Then I was promoted as the Supervisor and so I handled the entire team in planning and marketing to be able to hit our goals sales. 2013- Operations Manager of a distributor in Smart Communication and Sun Cellular. Handling all sales team, strategic planning, marketing and going store to store to hit the target sales every month and doing monthly reports. 2014- Financial Sales Associate of Manulife China Bank. I am assigned to a certain branch to handle their Insurance and Investments department. Proficient in the writing and speaking of English and Filipino Language. Experienced to Microsoft office tools. Take problem solving with full detailed attention. Efficient customer service provider. Great team player. Adept to communication channels such as email, telephone, and personal appearance. Confident multi- tasker.

$16.67 /hr
0 hours

Benjamin Croft

Benjamin Croft

Experienced Customer Service Professional, Teacher and Translator

Brazil

I am an International Business degree holder and have studied in Italy and Australia. I have extensive experience in the customer service field both in Australia and Brazil. I am always looking for new jobs and challenges to tackle. Previously I have worked in the private sector and for the Australian Department of Immigration. My strengths: * Computing skills: including user knowledge of the Microsoft Office Suite. * Hard working * Excellent communication and interpersonal skills. * Time management skills and the ability to prioritise workload. * Fast learner, with flexibility in work procedures. * Motivated self-starter who takes initiative with minimal supervision. * Innovative problem solver who can generate workable solutions.

$12.00 /hr
0 hours

RobertJohn Deopita

RobertJohn Deopita

Graphic Designer, Illustrator, Customer Service & Sales Representative

Philippines - Portfolio: 1

Hi, I'm Robert John Deopita, but mainly called "RJ". I'm 23 years old, born in Bacolod City, an undergraduate student. During my first year at college I became interested in graphic design, I started learning the basics in the two applications; over the years i was able to gain more knowledge and understanding of how the applications work. I have done different types of editing projects, due to this I became more familiar with the different tools, filters and effects which has leaded me up to where I am today, however I'm hoping that by working in this profession, I can become more knowledgeable and proficient in graphic designs and editing. I have now produced a different range of t-shirt designs, photo edits and logos.. I have also worked before in Outbound Call Center Companies for around 2 years as a Sales Representative and Customer Services Agent, as you can see in my previous job experiences. Because of that i have more knowledge and understandings in how sales and customer services works.

$8.00 /hr
0 hours

Rosemonde J.

Rosemonde J.

Expert in Customer service with experience

Dominican Republic

I am a qualified translator/interpreter with a Bachelor of English Language and Business Studies and Professional Translator. I am multilingual French ,Spanish and English with 5 years of proven experience providing customer service for several different companies. I am also an extremely hard-working, responsible and who enjoys working in a team as well as autonomously. I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours. You can be rest assured about my sincerity, punctuality and dedication.

$8.00 /hr
0 hours