Customer Care, Customer Service Reprs, Tech Support

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  1. Tatsiana C.

    Tatsiana C.

    Customer Service Representative

    Bahamas - Last active: 1 day ago

    I am an experienced guest services manager. I have been working in hospitality business for approximately 9 years (during the time I have been obtaining my Bachelor's degree in Hotel Management). I have experience in customer service, conflict resolution and complaints handling, etc. I am looking for a challenging job that I can apply my skills and knowledge but also learn more about dealing with customers and improve overall quality of a company's performance. Regards, Tatsiana

    $12.50 /hr
    273 hours
  2. Joed S.

    Joed S.

    Customer Service/Technical Support

    Philippines - Last active: 3 days ago - Tests: 8

    My goal here is to provide potential employers quality service using the skills I've learned for years in customer service. I've been in the BPO industry for about 8 years. Years of experience in the BPO industry helped me develop and become stronger in the following skills: - Patience - Active listening - Clear Communication Skills - Drive and willingness to Learn Skills that I possess and good in it but other than customer support: - Computer Skills Proficiency in MS office (Word, Excel, PowerPoint, Access); Knowledge in FrontPageExpress, HTML and Flash. Basics in C++ computer language, Adobe Photo Editor and AutoCAD. - Internetworking Skills Trained in CISCO Networking CCNA (ICND1&ICND2) - Teamwork & Collaboration Skills - Strong analytical skills

    $3.33 /hr
    150 hours
  3. Francis Morato

    Francis Morato

    Experienced Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    I am highly experienced in handling customer service (voice, email and chat support) for US and Australian based Telecommunications accounts for multiple services (Mobile, Wireless Broadband, Fixed line/DSL, Wireless home phone), re-formulating/up-selling of product and service packages based on new products offered tailor fit to customers needs, customers desired spend and availability in their respective areas for Mobile, Wireless Broadband, Fixed line/DSL, Wireless home phone products and plans. I have also performed duties in the Retention department retaining customers who wanted to cancel their accounts. I have also been awarded Top performer for 2 consecutive years in Customer satisfaction index scores averaging 93.5% from November 2008 to September 2010 with 73 surveys. I am highly motivated, easy to train and have no problem working long hours to meet the company and customer's needs.

    Groups: Pro Customer Service

    $5.00 /hr
    197 hours
  4. mbonde william mokonde

    mbonde william mokonde

    Customer service exercutive

    Cameroon - Last active: 16 days ago - Tests: 3

    I have 7 years of working experience in customer service   support. I have acquired valuable experience in all  facets of customer service, administrative support and help-desk support .  I possess a unique talent in delivering highly complex technical information  into terms and concepts that the  end users can easily  grasp .  I am multi- task person  easy learner,  collective team player , and continuously  stay abreast of the latest advancement in the IT  field . I have excellent communication and presentation skills in  English and French .  

    $4.50 /hr
    62 hours
  5. Nerissa Basiano

    Nerissa Basiano

    Customer Service Professional / Educator

    Philippines - Last active: 1 day ago - Tests: 3

    I am an outstanding Customer Service Professional with over seven years of experience in the Business Process Outsource Industry. I provide not just technical assistance, but exceptional customer service as well. I graduated with a degree of Bachelor of Science and Secondary Education in 2006. Immediately after graduation, I started working in the BPO Industry helping me acquire the necessary skill sets to provide high quality service. I am very dependable, I can easily work within a team and I work with minimal supervision. If you are looking for a Customer Service Representative to provide you with the highest quality service, then I am the right person for the job.

    $5.56 /hr
    752 hours
  6. Michelle Basalo

    Michelle Basalo

    Expert Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 3

    Hello, I have been working in a Call Center Industry over the last 5 years. Being in this field taught me to listen to what customers' need and provide an excellent assistance . It is important to respond to customer issues within 24 hours, keep their business, and make them happy. I have a unique combination of strong technical skills, and the ability to build strong customer relationships. This allows me to use my knowledge and break down information to improve what I can do more . I have the ability to stay focus in stressful situations and can be counted on when the going gets tough. I can easily cope up in whatever standards the client may have. I am confident I would be a great addition to your team. Here my areas that I excel in: • Excellent communication skills. • Can work under minimum supervision. • Results-oriented customer service professional. • Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. • Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity.

    $4.44 /hr
    536 hours
  7. Dwight Palmer

    Dwight Palmer

    Experienced Customer Service Representative

    Jamaica - Last active: 1 month ago

    With a passion for problem solving I have been able to acquire and excel at a myriad of skills outside of my given position. My training is based in customer service and accounting but through experience have developed skills in Advertising, Human Resources, Sales, Marketing, Event Planning and Event Organizing. To date one of my greatest professional accomplishments is being able to spearhead a partnership between Avon Jamaica and the Jamaica Cancer Society that benefited cancer survivors island wide. I've won awards and recognitions ranging from Staff of the Year in 2008 to Best Newcomer in 2013 as an Avon Independent Sales Representative. I've already laid the foundation for a business that I will grow in the next five years to maximize my passion for helping people.

    $6.50 /hr
    123 hours
  8. Ma. Angela Marquez

    Ma. Angela Marquez

    Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 3

    As a Customer Service Representative, I have the ability to resolve customer service issues. By doing so, I maintain the following: Resolve product or service problems by clarifying the customer's complaints/issues; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow-up to ensure resolution. I have what it takes to ensure that the task that I do is resolved to the best of my ability. I have years of experience in the similar role.

    $3.33 /hr
    1,679 hours
  9. James Philip Tundag

    James Philip Tundag

    Skilled Customer Service Agent

    Philippines - Last active: 22 days ago - Portfolio: 1

    I have 5 years of experience in Customer service such as billing concerns and inquiries. I was trained to assist the customer through online chat and phone. I am also a well trained Technical Support Representative for a service provider in the United States. Which we troubleshoot phone, cable and internet issues. I can work anytime of the day.

    $4.44 /hr
    15 hours