Customer Care, Customer Service Reprs, Tech Support

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Ivan Del Rosario

Ivan Del Rosario

Experienced Customer Service Representative

Dominican Republic - Tests: 1

Great multitasking skills, able to handle multiple task according to company needs, personal availability, great communication skills both verbally and written fitting into the subject and professionalism entitle handling. Capacity to handle stressful situations without having to leave the tasks assigned. Able to handle human relations perfectly in a positively manner. Experience having relations with several foreign users and different cultures understanding. Great communication skills able to understand variety of customers different culture. Advanced computer skills, typing, understanding and certain knowledge in information technology, specially networking. Up to date with latest technology, able to handle latest information on electronics. Great Customer Service skills, Former top Agent for Samsung Electronics America , Laptop's department. Ability to solve complex issues with Laptop's and mobile electronics 5 Month Experience for Customer Tech / Customer service looking forward to keep enriching my career.

$11.00 /hr
0 hours

byron vado

byron vado

customer service

Nicaragua

i am hard working person, work under pressure, i am always willing to assist customers with enthusiasm, sales experience, customer service experience, i am always on time to start working and i always try to achieve my goals I worked for SITEL for more than three years in two different lines of bussiness (equifax UK and equifax US ), also worked at STREAM GLOBAL SERVICES now in days known as CONVERGYS for more than 3 years aswell for one line of bussiness (SPRINT).

$5.00 /hr
0 hours

Fahim Ulghani Ansari

Fahim Ulghani Ansari

Customer Service Specialist

Pakistan - Portfolio: 4

A highly organized and detail-oriented individual with over 10 years experience providing thorough and skillful administrative, customer service support to senior executives as well as direct customers. Fully computer literate and a quick learner. *A problem solver who quickly grasps complex situations and turns them into manageable tasks *Produce quality work even under tight deadlines *Proven ability to understand and follow complex instructions to successful conclusions *Collaborate in teams to produce quality work *Consistently maintain a positive attitude and enjoy helping people Articulate, friendly, and very effective working with people of different backgrounds and temperaments Cooperatively and effectively work with agencies to produce and deliver required work

$6.00 /hr
0 hours

Felix Ascher

Felix Ascher

Experienced Customer service representative

Nicaragua - Tests: 8

I have been working for the past 6 years in the biggest call center in Nicaragua as a Customer service / Technical / Chat / Mail support, Also Retention and Sales agent, the company´s name is SITEL. I can Provide assistance and support to customers via email, Handle and resolve customer complaints, Manage emails and customer accounts, Forward general inquiry emails appropriately, Document frequently asked questions, enter into knowledge database, I have high speed internet, I am able to have Skype voice calls, Familiar with online applications such Gmail, CRM tools, Team viewer, Facebook, Twitter, YouTube, Familiar with MS Word, Excellent Excel skills, Excellent computer knowledge and able to learn new applications on your own, I am proficient in writing and speaking English / Spanish I am Able to work during U.S./ Australia hours, 7 days a week if necessary, I am a quick learner and open to feedback, also have people skills and i will give the best to provide the maximal assistance to your customers.

$10.00 /hr
30 hours

Ricardo Mercier

Ricardo Mercier

Experienced Customer Service Representative

Haiti - Tests: 1

With more than 3 years of experience for a local company as a Customer agent, I am very talktative and friendly, I like communicate with others. In addition to that I am a bilingual experienced customer service rerpresentative, completely fluent in English as a foreign language and French as native. I Always look for the client satisfaction. In the world of Customer Service you have to know how to: 1) start a conversation or chat 2) ask information / understand a question or identify a problem 3) say "I don't know" in another words 4) escalate or transfert to another departement 5) put on hold 6) admit fault 7) Follow up 8) Handle complaints and angry customers 9) Handle several clients simultaneously 10) End up the call or chat There is a ton of skills to have to deal with the list below. I am very pleased to inform you that I own the right experience level to give you great experience, accomplishments with a customer agent service. Eagerly to here something from you, I am looking for long term partnership, either or short is welcome. Thank you for reading and sending me some invitations.

$5.56 /hr
0 hours

Joel Oneal

Joel Oneal

Experienced Customer service Representative

Dominican Republic

I have 10+ years of customer service experience (including online, over the phone and in person) and, for the last 6 years, I have been working in the call center industry. I also have a wealth of experience using Windows, Microsoft Office and Google docs. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

$6.67 /hr
0 hours

Rafael Benavides

Rafael Benavides

Experienced Customer Service

Honduras - Tests: 1

Customer service professional dedicated to effective team management and customer satisfaction. As a customer service professional on my past experience I am strongly dynamic who leads diverse teams to achieve company goals. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. In order to resolve company difficulties cultivate positive customer relationships through clear and helpful communication.

$9.00 /hr
0 hours

Michael De La Cruz

Michael De La Cruz

Customer Service Representative.

Dominican Republic - Tests: 2

I have been working for the customer service industry for about 7 years . I have the ability to work in both languages English and Spanish , navigate through multiple computer applications with speed and accuracy , ability to work with customers to resolve billing inquiries and provide troubleshooting assistance. My most strongest attributes are my great customer service skills and ability to work under pressure. I would love to use my knowledge and experience to help organizations attain their goals and also help customers and resolve their issues.

$8.00 /hr
0 hours

Joanna P.

Joanna P. Agency Contractor

Customer service representative

Philippines - Tests: 2 - Portfolio: 3

I have 4 years of experience in Lead Generation and Appointment Setting. I also do web research, data entry, phone survey and virtual assistance. I was able to support different businesses such as software, hardware, information technology, real estate, financial, medical, merchants and business services from US, Canada, UK, Australia and the Asia Pacific. I want to help my clients achieve their goals in their telemarketing projects. Dynamic and performance driven professional with broad based experience in customer care. equipped with 3 years of outstanding performance for customer service under one of the largest BPO in the Philippines.

$7.78 /hr
73 hours

Raymonval Garcia

Raymonval Garcia

Experienced Customer Service Supervisor/Representative

Philippines - Tests: 5

More than 4 years of experience in customer service and technical support troubleshooting. I have supported clients with regard to order processing, customer service, technical concerns, information entry and human resource related issues. I have engaged with customers over the phone, through emails and chat. I have also managed people, mentored and coached them. Providing updates and feedback about their performances. I have done offline admin work and was also a part of chat and email support team. I also have a good experience using Microsoft Word and Microsoft Excel. I am friendly and at the same time professional person to work with. I am confident and is also open to learning new tasks. I look forward to working with you and help grow your business.

$4.00 /hr
0 hours