Customer Care, Customer Service Reprs, Tech Support

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Joel Oneal

Joel Oneal

Experienced Customer service Representative

Dominican Republic

I have 10+ years of customer service experience (including online, over the phone and in person) and, for the last 6 years, I have been working in the call center industry. I also have a wealth of experience using Windows, Microsoft Office and Google docs. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

$6.67 /hr
0 hours

Michael De La Cruz

Michael De La Cruz

Customer Service Representative.

Dominican Republic - Tests: 2

I have been working for the customer service industry for about 7 years . I have the ability to work in both languages English and Spanish , navigate through multiple computer applications with speed and accuracy , ability to work with customers to resolve billing inquiries and provide troubleshooting assistance. My most strongest attributes are my great customer service skills and ability to work under pressure. I would love to use my knowledge and experience to help organizations attain their goals and also help customers and resolve their issues.

$7.00 /hr
0 hours

byron vado

byron vado

customer service


i am hard working person, work under pressure, i am always willing to assist customers with enthusiasm, sales experience, customer service experience, i am always on time to start working and i always try to achieve my goals I worked for SITEL for more than three years in two different lines of bussiness (equifax UK and equifax US ), also worked at STREAM GLOBAL SERVICES now in days known as CONVERGYS for more than 3 years aswell for one line of bussiness (SPRINT).

$5.00 /hr
0 hours

Glorife Villanueva

Glorife Villanueva Agency Contractor

Customer Service Representative

Philippines - Tests: 1

I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.

$7.00 /hr
0 hours

Meliza Cabildo

Meliza Cabildo Agency Contractor

Experienced Customer Service Representative


Hi my name is Meliza H. Cabildo . I am 3rd year under graduate of Bachelor of Science in Accountancy from. Sta.Rosa College of Business and Computer. My qualification include of more than eight years working in a BPO industries mix of customer service, technical and sale’s account . My experience also includes knowledge of how to handle people to make sure that quality service are being provided with great metrics duties and responsibilities are as follows: • Attracts potential records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • customers by answering product and service questions; • Maintains financial accounts by processing customer adjustments. • Recommends potential products or services to suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer needs. • Prepares product or service customer management by collecting customer information and analyzing • reports by collecting and analyzing customer information. • Contributes to team effort by accomplishing related results as needed. During my more than eight years of experience in this field also been promoted as a Team leader and Quality Assurance Specialist and my team always commendations not just from customer but also from the company that we work for . As individual I am always recognized to be one of the best Agent and Team Leader and this is due to my knowledge in providing customer satisfaction in any service or product that they avail from us. And also I am An ambitious, highly motivated and energetic sale’s agent with excellent marketing skills. Experience of managing sales inbound and outbound sales . A results orientated professional with a proven ability to get results, generate revenue, improve service And I heard that you are offering a good compensation and I want to get a piece of that cake. I am hoping that you will consider my application so I can share to you all the knowledge and skills that I have learned for more than 8 years in customer, technical and sale’s industries. On top of this I am a very hardworking person and my greatest motivation are my kids so I will do everything just to assure not that I am providing for there needs but also to give them better future for that reason I will do everything whatever it takes to render my job with an “A”.As I know my kids future lies in here my hand .

$4.00 /hr
20 hours

Kenneth John Pungasi

Kenneth John Pungasi Agency Contractor

Professional Customer Service Representative

Philippines - Tests: 2

I have 2 years experienced in BPO companies. I have catered US based customers and handled billing concern and sales. I have an excellent communication skills, flexible ,very eager to learn new things and results oriented. With my experience in BPO I can guarantee that I can give excellent customer service and can do everything to finish the project on time.

$3.00 /hr
24 hours

Mae Marichu Traya

Mae Marichu Traya

Experienced Customer Service Professional

Philippines - Tests: 3 - Portfolio: 2

Thank you for viewing my Profile! To be a part of a dynamic organization where I could put to use my skills. I am an experienced Call Center Agent works as a Customer Service Professional in a competent company at Cebu City. Being a customer service representative has already been my passion ever since, getting to talk to a lot of people with different personalities everyday is a challenging and fun experience for me. I want to explore my knowledge here in Upwork my full commitment as a Free Lancer in your company is to do the best that I can with great ideas, and great creative work. I also have extensive experience in customer service,sales agent,appointment setting,data encoding. I would also like to be part of an organization which will help me develop my potentials and enhance my knowledge.

$6.00 /hr
247 hours

Tatsiana C.

Tatsiana C.

Customer Service Rep

Belarus - Tests: 1

Good day, I am an experienced guest services manager, originally from Belarus and Russian is my native language, even though both high school diploma & university degree are both in English. I have been working in hospitality business for approximately 9 years (obtained my BA Degree in Hotel Management in Switzerland) and have about 12 years of international experience for work & study (UK, China, UAE, Switzerland, the Bahamas). I have experience in customer service, conflict resolution, complaints handling both in person as well as virtually through emails or phone calls. I have been part of the Upwork team since June 2015 and had a pleasure to work and experience the role of the Virtual Assistant. I am looking for the new challenges now. I do have a lot of skills and knowledge as well as strong sense of responsibility. I am willing to work on new projects both: short - and long-term. Regards, Tatsiana

$12.50 /hr
1,125 hours

Joshua C.

Joshua C.

Customer Service Specialist

Philippines - Tests: 3

I have several years of customer service experience (all via phone in a contact center setting). I have catered to one of the major telecommunications company in the US, and the biggest mobile network provider in Canada. I also have a wealth of experience using Microsoft Word and Microsoft Excel since i have been using it for so long. I am always very eager to learn new things, and have a can-do mindset. I look forward to working with you.

$4.50 /hr
497 hours