Customer Care, Customer Service Reprs, Tech Support

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  1. Keith Castor

    Keith Castor

    Customer Service

    Philippines - Tests: 2

    In my 3 years of customer service experience, 1 year with technical support and 2 years with customer service, I have developed essential skills in handling customer's concerns in varying degree and different types of customers. Having learned these skills made me more effective in resolving any issue callers may present.

    $3.33 /hr
    2,964 hours
    0.00
  2. Jeankarla Gonzalez

    Jeankarla Gonzalez

    Customer Service

    Panama - Tests: 1

    Looking for part time job, about 4 hour per day, I will be able to work on service customer, data entry, music issues or fashion; a job that give me the opportunity to work at home. I already worked in customer service for marketing products, also a lot of experience in visual merchandising, and actually I began my musician career.

    $8.89 /hr
    643 hours
    0.00
  3. Junegilyn Salces

    Junegilyn Salces

    customer service

    Philippines - Tests: 7

    I have been exposed with customer support for over a year now and that gave me skills to communicate and deal with customer related concerns, i also am proficient with computer applications for I graduated my degree of Computer Science. I can also do office stuffs because I have worked for a firm for two years. I can also do research jobs for I am currently working as a researcher in a private firm. My skills would be of great help in order for me to land a part time job that I've been wishing for. I am seeking for an employer that would give me opportunities to be a part of their company.

    $5.00 /hr
    0 hours
    0.00
  4. Grivet B.

    Grivet B. Agency Contractor

    Customer Service

    United States

    10+ years of experience in customer service,great with script reading always get the job done. I am always professional,knowing the right word to say is the key.When working with customers it's good to let them feel confident in what you're saying,let them know this will be the best solution for them,and be very beneficial to them in the future.I love helping people it's priceless. I realized I can be beneficial so I decided to focus,focus on all types of customers,learn their business inside out,and be the best employee I can be. Worked with the IRS,The Home Depot,Child Care Centers,Service Channel Incorporated.

    Associated with: JNK Employment Services

    $9.00 /hr
    10 hours
    0.00
  5. Aileen P.

    Aileen P.

    Technical/Customer Service Representative

    Philippines - Tests: 4

    I am a pioneer agent for email and chat supporting clients for the software. With my fourteen years experience in Customer Service, I am consistently meeting my goals and capable of handling tasks simultaneously. As a chat agent, I can assist two to three customers at the same time. With my outstanding work ethics, I was assigned to be one of the subject matter experts for the program in handling new hires. Recently, I was transferred to a program related to hardware specific to printers. With this change, I am now capable of handling inbound calls and perform troubleshooting steps for hardware problems.

    $4.44 /hr
    1,225 hours
    0.00
  6. Desiree B.

    Desiree B.

    Customer Service Expert

    Philippines - Tests: 5 - Portfolio: 2

    Job Objective Looking for the responsible post of a Customer Service/Virtual Assistant where I could put my knowledge and skills into practice and utilize my rich experience for the benefit of the company. Qualifications • Rich experience of more than four years working in a call center company. • Proven competency of dealing customers from various classes, assisting them with orders and answering their questions regarding products and related services. • Excellent communication and interpersonal skills. • Computer Skills, Multi-tasking • Innate dynamism which lets work in the fast call center atmosphere with ease. Technical Skills • Microsoft Office Proficiency • Email support • Phone troubleshooting • Sales • VA • Customer Support • Data Entry

    $4.50 /hr
    63 hours
    0.00
  7. Russell Katipunan

    Russell Katipunan

    Customer Service Coordinator

    United Arab Emirates

    • Respond to customer queries and calls on products and services promptly and provide the desired information in a courteous manner. Adhere to service standards on response time for all queries raised and that the appropriate escalation process is followed for times and accurate receipt of information. • Ensure new hand over form and/or SOP is received from Sales, scrutinized for corrections (if there is any), and further carry out all required activities as per customer requirements. • Received all the relevant information from the customer on routing orders and check to ensure shipments arrives on the committed date and time as well as correct documents receive along with the shipments. • Updates customers upon the arrival their cargo. Follow up status of the clearance and deliveries. • Coordinates with origin stations, airlines, warehouse, documents and clearance departments on the status of the cargo. • Update the supplier List for respective key customers, file rates with origin stations appropriately, put together SOP’s for different clients, record them and ensure adherence to the same across all accounts. Process all 3rd party shipments as per company procedures specified and effectively follow up on the status of documents, legalizations, clearances, rates and transit progress for smooth order processing. • Effectively monitor all pending clearances and delivery order collections and send timely reminders to the customer and also ensure that all airway bills, invoices and documents for bank drafts and LCs are prepared accurately and in accordance with customer requirements and forwarded to a timely and accurate manner • Proactively coordinate with respective operations to ensure customers’ shipments are moved and delivered on time. • Submit necessary reports to the supervisor by the agreed target dates for proper management review on performance. • Capture and close (those assigned by supervisor within 48 hours) all customer verbal or written complaints, log them in CCM once received and assign them to the respective team for closure.

    $33.33 /hr
    0 hours
    0.00
  8. Amelie Isabelo

    Amelie Isabelo

    customer service representative

    Philippines - Tests: 1

    Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors. Provided quotes and executed online policy changes for auto, home and excess liability. Used consultative selling techniques to provide leads for telesales personnel. Greet transfer and hold calls Build rapport, listen, clarify and manage conversational flow Manage upset customers, conflicts and challenging situations Deliver outstanding service, exceed expectations and build long-term loyalty Work in teams and in a self-directed environment

    $4.44 /hr
    0 hours
    0.00