Customer Service Supervisor
I have an extensive background in customer service, both telephone and email support. I have worked from home for 19 months exclusively. I have a medical background as a former firefighter/paramedic. I have a history in medical billing, transcription, public relations, and human resources. Most recently, I was promoted to a Tier 2 Supervisor with my current employer. I was also a Field Training Officer (FTO) and Paramedic Preceptor, training EMT and Paramedic students and new Firefighter/Paramedics. I am able to type 85 WPM and have experience with all Microsoft Office programs.