Senior Customer Service Representative
After working for major outsourcing companies based in Nicaragua, I have developed a wide array of skills that have enabled me to handle customer service and sales fairly easily. I have high level English skills and vast knowledge of the American culture, which I also acquired working as an Account Manager for SEO and PPC Marketing Campaigns (Google AdWords).
I attended college for 5 years, studying Marketing & Publicity, Tourism & Administration, Business Administration and finally Psychology; however, I decided to postpone my studies until I can carry them out as I wish.
Besides experience in Customer Service and Web Marketing, I have worked as Bar/Restaurant Staff (cashier & waiter), Translating (Blacksburg/San Jose de Bocay Sister City Program), Teaching English (American Nicaraguan School), Copywriting (White Shark Media & Web Local Marketing) and Sales.