Ivan Del Rosario
Experienced Customer Service Representative
Great multitasking skills, able to handle multiple task according to company needs, personal availability, great communication skills both verbally and written fitting into the subject and professionalism entitle handling.
Capacity to handle stressful situations without having to leave the tasks assigned.
Able to handle human relations perfectly in a positively manner.
Experience having relations with several foreign users and different cultures understanding.
Great communication skills able to understand variety of customers different culture.
Advanced computer skills, typing, understanding and certain knowledge in information technology, specially networking.
Up to date with latest technology, able to handle latest information on electronics.
Great Customer Service skills, Former top Agent for Samsung Electronics America , Laptop's department.
Ability to solve complex issues with Laptop's and mobile electronics
5 Month Experience for Customer Tech / Customer service looking forward to keep enriching my career.