Customer Care, Customer Service Reprs, Tech Support

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  1. Natasha Spence

    Natasha Spence

    Experienced Customer Service Representative

    Jamaica - Tests: 4

    I would describe myself as intelligent, reliable and devoted. I love working on solutions for never-ending problems. While working at Elephant Group I was drawn to Sales and Customer Service. I had a trill when I was able to resolve a customer issue or assist them in making the best purchase that would best suits their needs. Similarly with Xerox, I enjoy having solve our clients issues and quite efficiently. I just don’t love coming up with solutions but also want to see them through if possible. Another motivations for me to work here at this company is that it provides me a wonderful opportunity to put my innovative skills to the test and to push my problem solving capabilities to the limit to aid your team in upgrading the product manufacturing operations.

    $13.33 /hr
    0 hours
    0.00
  2. Mae Marichu Traya

    Mae Marichu Traya

    Experience Customer Service Professional

    Philippines - Tests: 1 - Portfolio: 2

    I am a experienced Call Center Agent working as a Customer Service Professional with the role of Account Manager ,where in my function is to retain those customers calling to cancel there account with us. As a Account Manager I have the power to provide the best promotions that I have on my end just to save the customer's account. I also have a save rate that I need to aim everyday of my shift.

    $4.00 /hr
    0 hours
    0.00
  3. Michael N.

    Michael N.

    Customer Service Representative

    Belize

    Hi, my name is Michael. I am 23 years old and am energetic,hardworking and a team player. I enjoy the indoors and i prefer working at home where I can be myself. I am always willing to learn something new everyday and enjoy working with people and helping them. I have almost 3 years of phone support experience and a couple months of BPO experience. I am fluent in English and computer savy.

    $4.44 /hr
    5,453 hours
    0.00
  4. Gloria Elazegui

    Gloria Elazegui

    experienced customer service representative

    Philippines - Tests: 4

    I have worked as a customer service representative for almost 10 years. I started doing outbound calls with upselling for Orchard Bank, Household Bank, Chase and HSBC then inbound calls for AOL and Greyhound. In 2007, I joined Sitel, Phils as a CSR and eventually as a senior fraud specialist for one of the leading credit card companies in the US (Capital One). Initially, I handled manual card activation with upselling. My ability to build rapport and genuinely empathize with my customers' feelings/concerns made me a consistent top seller/top performer (ranked #1 in overall metrics for the site in 2011). As a senior fraud specialist, my calls were also consistently being chosen as Executive Wow Calls by Capital One. I retired last September 2014. The desire to be productive and useful still remains. I hope and pray that O Desk can help me achieve this

    $3.50 /hr
    22 hours
    0.00
  5. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,577 hours
    0.00
  6. Fawad M.

    Fawad M.

    Sales & customer service representative

    Malaysia

    Hi I am a customer service support agent and I have specialized in customer service, 3 years of experience providing customer support in busy call center environments for public utility. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. 3 years experience of sales and customer services selling Japanese used cars over live chat and oversea calls . Working at SBT Japan.

    $3.40 /hr
    1,755 hours
    0.00
  7. Stefan Stanimirovic

    Stefan Stanimirovic

    Technical Support/Customer Service

    Serbia - Tests: 2 - Portfolio: 1

    I'm a professional customer service operator, with years of experience working as customer service/technical support for many companies include biggest internet provider in my country as well as worked in United State. I offer services in customer support , technical support , lead managements , surveys , translation. I'm fluent in English and Serbian and I'm also taking classes German. Skills: Customer Service | Critical Thinking | Troubleshooting |Translating | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving

    $7.00 /hr
    0 hours
    0.00
  8. Kristiann K.

    Kristiann K.

    Experienced Customer Service Associate

    United States - Tests: 4 - Portfolio: 1

    Hi! My name is Kristiann. My main focus has always been in the Retail Administration area. I was responsible for the scheduling and timely processing of product as well as the book-keeping of the sales. Over the last 3 years I have been responsible for tracking and recording over $5,000 daily at Hobby Lobby. I was the go-to person for any customer or product related complaint and helped to resolve any interoffice dispute that came up. My main strengths are: -Dedicated Worker -Unparalleled telephone communication skills -Superb administrative efficiency -Proficient with Microsoft Office

    $6.00 /hr
    7 hours
    0.00
  9. Hermely Sacmar

    Hermely Sacmar

    Customer Service Specialist.

    Thailand - Tests: 3

    For the past 3 years working in Call Center for an American Company, I am confident to say that I am now well trained in customer relations, handling and resolving customer complaints, or issues whether via phone call, email or chat. My core competence lies in understanding, probing and attentive listening with regards to customer issues or concerns and to immediately know the best resolution.

    $3.33 /hr
    0 hours
    0.00
  10. Tom Hooker

    Tom Hooker

    Senior Customer Service Representative

    France - Tests: 5

    After working for major outsourcing companies based in Nicaragua, I have developed a wide array of skills that have enabled me to handle customer service and sales fairly easily. I have high level English skills and vast knowledge of the American culture, which I also acquired working as an Account Manager for SEO and PPC Marketing Campaigns (Google AdWords). I attended college for 5 years, studying Marketing & Publicity, Tourism & Administration, Business Administration and finally Psychology; however, I decided to postpone my studies until I can carry them out as I wish. Besides experience in Customer Service and Web Marketing, I have worked as Bar/Restaurant Staff (cashier & waiter), Translating (Blacksburg/San Jose de Bocay Sister City Program), Teaching English (American Nicaraguan School), Copywriting (White Shark Media & Web Local Marketing) and Sales.

    $8.89 /hr
    0 hours
    0.00