Customer Care, Customer Service Reprs, Tech Support

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  1. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 2 days ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    806 hours
    0.00
  2. Michael Palacio

    Michael Palacio

    Customer Service Expert

    Belize - Last active: 1 day ago - Tests: 1

    Over the past 4 years I've been working in the Customer Service field and have developed in the following areas: Native English Speaking, Phone tech, Skype, Email Support, Data Entry, Live Chat, Customer Service support and many more and I'm open to gain more skills. My goal is to get the task done on a professional level. I'm a fast learner and I'm positive I can get the job done.

    $5.56 /hr
    5,300 hours
    0.00
  3. Ray An Santos

    Ray An Santos

    customer service representative

    Philippines - Last active: 11 days ago

    I've been with the call center industry for the last three years and I'm very familiar on how a call center works. Hope my experience would somehow help in doing my duties and responsiblities.

    $5.00 /hr
    0 hours
    0.00
  4. Gloria Elazegui

    Gloria Elazegui

    experienced customer service representative

    Philippines - Last active: 2 days ago - Tests: 4

    I have worked as a customer service representative for almost 10 years. I started doing outbound calls with upselling for Orchard Bank, Household Bank, Chase and HSBC then inbound calls for AOL and Greyhound. In 2007, I joined Sitel, Phils as a CSR and eventually as a senior fraud specialist for one of the leading credit card companies in the US (Capital One). Initially, I handled manual card activation with upselling. My ability to build rapport and genuinely empathize with my customers' feelings/concerns made me a consistent top seller/top performer (ranked #1 in overall metrics for the site in 2011). As a senior fraud specialist, my calls were also consistently being chosen as Executive Wow Calls by Capital One. I retired last September 2014. The desire to be productive and useful still remains. I hope and pray that O Desk can help me achieve this

    $3.50 /hr
    22 hours
    0.00
  5. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Last active: 2 days ago - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,438 hours
    0.00
  6. Leila Tamayo

    Leila Tamayo

    Experienced Customer Service Representative

    Philippines - Last active: 2 days ago - Tests: 4

    I have been in the Call Center Industry for almost 10 years. My experience give me a lot of knowledge handling different types of customer. I have a good verbal and written interpersonal skills, people oriented person, friendly, team player, cooperating, listener, respectful, honest, empathetic, flexible, tolerant, caring and ready to help and always go the extra mile to help out. I am willing to learn new skills and knowledge, make a positive effort to accept changes, able to work and communicate effectively with diverse people, willing to work in different environments and willing to attempt new tasks.

    $3.33 /hr
    743 hours
    0.00
  7. Fawad M.

    Fawad M.

    Sales & customer service representative

    Malaysia - Last active: 1 day ago

    Hi I am a customer service support agent and I have specialized in customer service, 3 years of experience providing customer support in busy call center environments for public utility. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. 3 years experience of sales and customer services selling Japanese used cars over live chat and oversea calls . Working at SBT Japan.

    $3.40 /hr
    1,553 hours
    0.00
  8. Kathleen Tevepaugh

    Kathleen Tevepaugh

    Customer Service/Web Researcher

    United States - Last active: 30 days ago - Tests: 3

    I have almost 10 years of customer service experience, both face to face and inbound call center. I am very much a people person and can easily initiate and engage in conversation with a stranger. I grew up with computers and have evolved with the ever changing technology which allows me to be very comfortable at navigating my way around the inter webs and computer programs themselves. I have military experience which has taught me to have great attention to detail. It also taught me to be able to think outside the box and to work smarter, not harder. My work gets done in an efficient yet professional manner. I look forward to assisting you in the future!

    $15.00 /hr
    6 hours
    0.00
  9. Kristiann K.

    Kristiann K.

    Experienced Customer Service Associate

    United States - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    Hi! My name is Kristiann. My main focus has always been in the Retail Administration area. I was responsible for the scheduling and timely processing of product as well as the book-keeping of the sales. Over the last 3 years I have been responsible for tracking and recording over $5,000 daily at Hobby Lobby. I was the go-to person for any customer or product related complaint and helped to resolve any interoffice dispute that came up. My main strengths are: -Dedicated Worker -Unparalleled telephone communication skills -Superb administrative efficiency -Proficient with Microsoft Office

    $6.00 /hr
    5 hours
    0.00