Customer Care, Customer Service Reprs, Tech Support

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  1. Mira Therese Shayne Henson

    Mira Therese Shayne Henson

    Customer Service Representative

    Philippines

    -Experienced Customer Service Representative -Experienced Quality Analyst -Experienced Learning Specialist Resource -Experienced Mentor

    $3.50 /hr
    582 hours
    0.00
  2. Brittany Benson

    Customer Service Representative

    United States

    Assist customers with their questions over phone and email Identify and share opportunities to drive process optimization that can further improve the customer’s experience Provide outstanding support in areas including, but not limited to: placing orders, billing questions, and system troubleshooting Comfortable with speaking and writing “off-script” Assist in our internal mailroom with generating new labels and re-routing shipments Work closely and collaboratively with other departments

    $16.67 /hr
    533 hours
    0.00
  3. Ryan Maglinti-Cagata

    Sales and Customer Service

    United States

    Sales and Customer Service

    $20.56 /hr
    3,241 hours
    0.00
  4. Narz Escasinas

    Narz Escasinas Agency Contractor

    Customer Service Expert

    Philippines

    I have 4 years of experience in Customer Service assisting U.S. and Australian customers. I was trained at a large Call Center in the Philippines and served as Team Lead for 1 year. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours.

    Associated with: XStream Solutions International

    $10.00 /hr
    257 hours
    0.00
  5. Gwen Bloom

    Sales/Customer Service

    United States

    Extensive experience in Business to Business Sales both in person and by telephone. Owned my own retail business both online and at a kiosk at Cherry Creek Mall in Denver. Known for my ability to create long term relationships with customers and referral sources.

    $11.11 /hr
    917 hours
    0.00
  6. Efren, Hibay jr

    Efren, Hibay jr

    Data Encoder/Customer Service Representative

    Philippines - Tests: 3

    I am a call center agent here in the Philippines since 2010, My first experience was with Sitel Philippines Corp.as an inbound agent, we took inbound call from our customers regarding their issues with Postage machine(US mailing machine PitneyBowes) i am a Technical support level 1 by 2010 then i got promoted as Technical support level 2 by 2011, but suddenly the LOB(line of business) was close due to some reason we transferred to another LOB which is with the billing department by 2013. We still taking inbound calls from our customer and this time we are now with the customer service department. By the end of 2013 i resigned and go to another Call center with Aegis People support still here in Manila Philippines and i am now doing outbound call for those applicants that has a positive results with their Pre-employment drug screen. Great things about here in this industry was that i adopted the american life, the way they talk and being professional and unprofessional sometimes and i am thank full we support those business people, we gain more knowledge outside of our comfort zone. I also worked as a Data entry or computer operator in one of the Government agency here in the Philippines for almost a year by 2009 with Bureau of Internal Revenue RDO45(Revenue District 45). After graduating in College with my Bachelor degree in Information technology i work as a Technician for 6 months back in 2008, i do regular check maintenance with the servers and pc's and also troubleshooting if needed. With it comes with the MS office, Excel and Notepad those are the tools that im always using since then until now. The reason im looking for job here in oDesk not just by financial need we all need it, but to increase my knowledge with all the application in data entry and customer service i love to work and that's make my self proud to accomplish something i like and i love. More work more Knowledge and more experience to share with people.

    $5.56 /hr
    0 hours
    0.00