Customer Care, Customer Service Reprs, Tech Support

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  1. Elizabeth V.

    Elizabeth V.

    Various skills in Healthcare Industry 18+ years

    United States - Last active: 10/28/2014 - Tests: 3

    Hello! I have experience in the healthcare industry for the past 18 years. My most recent position was with a major health insurance company, in the job role of "Quality Team Lead" managing 12 employees who were all full-time telecommuters from Hartford, Long Island, Dallas, and Chicago. Our area of the company worked specifically with implementing new business, renewals, and off-renewal plan changes, end to end. This particular QA team had to quickly become an expert in 5 different jobs within the company, so that they could not only review all components of a customer's set-up, but always conduct Audit the Auditor (ATA) reviews, monthly calibrations, often conduct training's, and do specialized Customer Specific Audits requested by the clients. Due to the constant changes with HCR (Healthcare Reform a.k.a. "ObamaCare") it's difficult for anyone to say they fully comprehend all of the aspects of the law, however I feel I do have a strong understanding of what has already been rolled-out/deciphered thus far. My experience includes: Administrative Services Only customers, as well as Fully Insured clients. Medical, Dental, Vision Pharmacy, Life, ancillary products such as FSA, HRA, HSA, LHCSA, CERA, COBRA. I specifically was "groomed" to work for a number of years on 'Alliance' customers which included MEDICA (out of Minnesota), as well as HARVARD PILGRIM (Massachusetts, Maine, & New Hampshire). Prior to working in the insurance part of the healthcare industry, I worked for Orthopedic Surgeons, what is now called The National University of Health Sciences in Lombard, IL, and for Podiatrists located in Wheaton, IL. Working for all the doctors and at the college, I had to be extremely good with people, especially since almost all of them were suffering physically, emotionally, or financially. I was extremely talented with Medical Transcription, and have often thought of trying to get part-time work doing it again because that's how much I enjoyed it! I'm extremely proficient and after recently testing myself online, I'm between 77 - 83 WPM. (I used to be faster, so once I get back into the groove of it, look out!) Lastly, I am a certified Hospice Volunteer through Evercare Hospice, a subsidiary of UnitedHealthcare, and am a Red Cross RWTC volunteer. My apologies this is so lengthy! On a personal level, I enjoy spending time with my family and my dogs (Aussie Shepherd and Border Collie/Aussie mix). I have many friends from all walks of life, and thoroughly enjoy seeing them when life allows. I have been fortunate enough to see a lot of sickness and death throughout my life - I say fortunate because it really makes you appreciate the "little things" in life, and, it's made me an extremely sympathetic, empathetic, and compassionate individual. Lastly, since so many friends and family have had medical "drama" for years, I am often asked by nurses and doctors while visiting either Hospice patients, or friends/family "are you a doctor?" - Quite the compliment, but I'm happy to NOT have that responsibility! Thanks again for your consideration. Beth Verdico

    $30.00 /hr
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  2. Will Guerin

    Will Guerin

    IT Support / GIS Analyst

    United States - Last active: 10/02/2013 - Tests: 1

    I graduated in Physical Sciences with an emphasis in GIS (Geographic Information Systems) technology. I have 3+ years working in GIS as an analyst for a private public safety company building geodata file layers for public 911 emergency dispatch systems. I have also had 5+ years in IT support with my most recent employment with Salesforce.com in their IT department. Looking for an opportunity to dive back into GIS or IT to bring my diverse work and personal experiences to the table. I am currently living in the San Francisco Bay Area, but I am looking to move down to Los Angeles.

    $33.33 /hr
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  3. Damian Salandy

    Damian Salandy

    Voice Actor

    Trinidad and Tobago - Last active: 12/16/2014

    Hey guys! My name is Damian Salandy I am a voice actor, husband, television personality, and late budding entrepreneur. As a voice actor, it is my aim to bring a sense of elegance and sincerity to your projects and to build a business relationship with my clients that is mutually beneficial. I know that I put an hourly rate above. This is only because it is mandatory to put this on this website, however, I would much rather speak with my clients one on one regarding payment for work completed. A budget you and I can both work and live with.

    $34.72 /hr
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  4. Sean Busby

    Sean Busby

    Web Design | Marketing Cosultant

    Trinidad and Tobago - Last active: 3 months ago - Tests: 2

    Pleasant Good, My name is Sean Busby and I am here to provide Web Design, Mobile marketing, Video marketing and Graphic Design Services. My Background is IT and I have been operating in the Windows Hardware and Software Environment for over 8 Years. I have been doing website design mainly in the Wordpress and HTML Environment for a bit over 2 years. Here is a link to my Portfolio, Google Plus and Facebook Business Page where can find some of my work, get regular updates and keep in touch with me. http://cmhconsultancy.hostingsiteforfree.com/portfolio/ https://plus.google.com/u/0/b/107089634437576792987 https://www.facebook.com/cmhconsultants

    $50.00 /hr
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  5. Meaghan Mcelroen

    Meaghan Mcelroen

    Supervisor/manager

    United States - Last active: 03/23/2014

    I have worked for 2 yeas as a ER supervisor at a veterinary hospital and have helped create documents and processed data entry. My goals are to travel and teach English as a foreign language and work online. I will have most mornings free until 4pm to work on projects and jobs. I am looking for long and short term work.

    $33.33 /hr
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  6. Silvia Pereira

    Silvia Pereira

    Web & Mobile User Interface and User Experience Designer

    Guatemala - Last active: 10/18/2012 - Portfolio: 1

    I'm web designer who loves the innovation and use of each tool to design new, I specialize in web design, but I can also do any other type of design as editions for texts and my greatest skills are the use of applications like PS6 and illustrator and also I have a excellent grammar in both Spanish and English. I am creative web designer dedicated to editing and creating web pages, innovation and creativity are the best weapons that a designer can have. I am interested in creating new ways to capture the attention of our target, creating an action and more than that, get to impact the mind, while exploiting the potential of my clients and their products.

    $15.00 /hr
    2 hours
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  7. Taylor Boggs

    Taylor Boggs

    Sales Assistant and Freelance Photographer

    United States - Last active: 03/13/2014 - Tests: 2 - Portfolio: 1

    I work for a sales company called Etowah Computer Sales as a Sales Assistant. I attend Kennesaw State University and have started my own photography business about 3 years ago. I have been to various cities for city photography which include: Washington D.C, New York City, New Orleans, and more.

    $55.56 /hr
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  8. Gregory Dutton

    Gregory Dutton

    Skilled Program Manager

    United States - Last active: 04/24/2011 - Tests: 13

    MBA and technology strategic leader with 10+ years of progressive program management and project management experience in the telecommunications and technology industries serving the corporate, government, education and healthcare sectors. Skilled at creatively developing and managing complex projects and services. Defined project priorities and delivering on-time, on-budget and within scope. Recognized for consistent attention to quality standards while building high-performance teams with a relentless focus on customer satisfaction. Leveraged outstanding communication and decision making skills, retaining current clients as well as sourcing new business.

    $50.00 /hr
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  9. Pallavi Bharadwaj

    Pallavi Bharadwaj

    United States - Last active: 4 months ago - Tests: 1 - Portfolio: 1

    I have more than a decade of programs, grants, databases and special projects management. I am competent at managing Foundation Connect application on Salesforce for nonprofits and philanthropic organizations. Recommendations are available on my LinkedIn profile. I am passionate about creative writing and blogging. Samples can be viewed on my wordpress.com websites. I like to write on sustainable development and other relevant issues. A few of the softwares that I am comfortable using are MS Office suite. I am also social media savvy and can mail merge, create polls and quizzes in applications like constantcontact, survey monkey and other similar applications. I can share samples of prospect research of high net worth individuals for nonprofit fundraising by utilizing wealth point,wealth engine, internet research and creating giving profile. Samples from all the skill sets listed above are available upon requests.

    $45.00 /hr
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  10. Sohaib Ud Din Qazi

    Sohaib Ud Din Qazi

    iOS/Android/DotNet Developer/Lecturer Computer Science & Maths

    Pakistan - Last active: 3 months ago - Tests: 2

    I'm able to take projects from your idea and lead them for all development stages - idea's draft development, specification document development, prototype, software development to release. Smoothly, with pleasure for you, and with excellent quality. Expertise: ➵ iOS & Android app development ➵ E-Commerce platform & Web portal build etc ➵ Algebra, Calculus, Mathematical Method My principles: ➵ Quality and Timeline Priority, Extra Service is my first Target ➵ The Win-Win situation is my Goal for every project ➵ Trust in Quality service is the base of the Goal ➵ Believe the Spirit of Contract Besides this I have teaching Skills of Maths and Computer Sciences.

    $33.33 /hr
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