Customer Care, Customer Service Reprs, Tech Support

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Dolly Baltazar

Dolly Baltazar

With over 7 years of experience in Customer Service and Sales Industry

Philippines - Tests: 1

Gained excellent skills in quality customer service, Skilled in MS Excel 2007 and MS Word, 1 year background in sales and product branding Result oriented, fast,effective and skilled in researching and browsing thru internet. Very good in handling and following job rules and directions.Took an intense training in Real Estate US Market. Client is my top priority.! With the right tools! Great Attitude! And Good Communication we can produce Quality... Excellence is the unlimited ability to improve the quality of what you have to offer. Rick Pitino

$4.00 /hr
3 hours

Desiree B.

Desiree B.

Phone and Email Customer Service Expert

Philippines - Tests: 7 - Portfolio: 1

I am a polished, professional Customer Service Rep offering more than 4 strong years of quality customer service experience. I've been with NCO Group working as a General Customer Support agent for 2 years handling T-mobile postpaid account activation, billing concerns, phone troubleshooting, postpaid account maintenance and upselling. In my latest job, i was a Book Sales Representative for Authorsolutions, a US-based print on demand publishing company, with more than 2 years of rich experience in providing exceptional assistance to independent authors and customers through outbound and inbound calls and email. My unwavering commitment to customer service has proven my competency of dealing with customers from various classes and building productive relationships, resolve complex issues and win customer loyalty. I have a strong multitasking and organizational abilities. I am an independent thinker and can work with less supervision. It is my utmost goal to provide an excellent job to my clients. I am an active user of Microsoft office tools, Google Drive and Skype. I also have experience in using Asana Management Software, Salesforce, Quickbooks and Tinytake Screen Capture/Recording Software and eVoice. You have interesting project and think we might fit well? I am looking forward to work with you!

$5.00 /hr
565 hours

Chidi Cheeseman

Chidi Cheeseman

Ticket, Chat, Phone Support Customer Service Specialist

Barbados - Tests: 4 - Portfolio: 1

I am British born but have been based in Barbados for many years. I prefer to be called Cheryl because it's my middle name and also easier for most people to remember. I have been involved in Customer Service, Administrative duties, Data Entry, Inventory, Sales and Purchasing both locally and globally for more than 15 years in all positions usually supervisory. Most recently ,I have done more than two and half years’ worth of customer service work (including online and over the phone) using a Chinese customized ticket system in different languages ,responding within a 24 hour time span ,1st response emailing, tickets using templates or personalized responses, handling and resolving queries via international calling, abnormal sizing issues for the dresses in bridal industry ,cancellations ,logistics concerning tracking orders worldwide , tax and customs issues ,out of stock issues and more within a remote server for Chinese owned websites. I also have a wealth of experience using Microsoft Word, Microsoft Excel and also being a Team leader training in the ticket system mentioned above for internationally based representatives. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service representative as well as your go-to gal for any additional projects you may need assistance with. Please enjoy perusing my profile and thank you for taking the time to view it. I am beyond appreciation and would love working with you in the near future.

$15.00 /hr
2 hours

Bishoy Hanna

Bishoy Hanna

Customer Service Representative

Egypt - Tests: 4 - Portfolio: 2

Hi all, It's Bishoy Hanna , I hold an Egyptian nationality. I do speak English and Arabic. I have been working as a Customer service rep since 2010. I worked for multinational companies like Expedia , Vodafone and EMC2. I am seeking opportunities where I can apply my skills and knowledge at: Web Research, Virtual/Personal Assistant, Customer Service, Social media management, Websites' Back end administration ,Data Entry,MS Office, English/Arabic translation, and project planning , you can count on me to deliver optimal results for your virtual projects. I am excited to be a freelancer and looking for building a strong profile and feedback record. I am available 9 am till 5 pm PST time ( LA local time ) OR 9 am to 5 pm Melbourne Local Time. Thanks,Bishoy

Groups: Customer Service Professionals

$7.00 /hr
19 hours

Arlene D.

Arlene D.

Customer Service Professional

Philippines - Tests: 5

I have wealth of experience in customer service (over the phone and online). I used to work in contact center (BPO) for 10 years and started working from home since September 2015. I deliver excellent customer service to clients through Email and Chat across the different brands. I have excellent English skills, strong analytical capabilities and positive attitude. I'm quick and proactive learner, organize, results driven, ability to multi-task and can adjust to fast pace environment. Over the past months, I have been using Salesforce and Volusion to assist customers with their product inquiry, order & shipping inquiry, troubleshooting, warranty, return & exchange, refund, etc. I consistently receive good feedback from Quality and from customers through Hively. I'm knowledgeable with Microsoft Word, Microsoft Excel and Google Docs.

Groups: Customer Service Professionals

$4.32 /hr
753 hours

Shamika Anglin

Shamika Anglin

Customer Service Professional

Jamaica - Tests: 4

I've been in the customer Service field for over nine years, I work as a Finance Representative for Sprint where I answered billing questions, assist customers with payments and make payment arrangements. I have experience as a collection agent. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have the ability to lead and motivate.

$8.00 /hr
43 hours

Starlight Castro

Starlight Castro Agency Contractor

Customer Service Representative

Philippines

I have over 3 years of experience in BPO industry handling an account for a health care insurance claims process with one of the the leading insurance company in the U.S. I'mFluent in English, with good ears for American English, Australian and British accent. I also have Basic knowledge in Japanese (JLPT Level 2 Passer)since I studied in Japan for a year. I am a Licensed Nurse which makes me equipped with medical terms and procedures. My computer skills include:MS Office, internet and email.

$4.00 /hr
23 hours

Kenneth John Pungasi

Kenneth John Pungasi Agency Contractor

Professional Customer Service Representative

Philippines - Tests: 2

I have 2 years experienced in BPO companies. I have catered US based customers and handled billing concern and sales. I have an excellent communication skills, flexible ,very eager to learn new things and results oriented. With my experience in BPO I can guarantee that I can give excellent customer service and can do everything to finish the project on time.

$3.00 /hr
24 hours

Richard Alvin Reyes

Richard Alvin Reyes

Experienced Customer Service Representative

Philippines - Tests: 1 - Portfolio: 1

Has been working in several telecom companies for eight years.Acquired excellent customer service skills to provide memorable customer experience over the phone. Deliver answers to billing in inquiries, upselling, marketing and provide simple trouble-shooting. Also, I have some experience and related skills to the following areas: Oracle Siebel DOS based programs Web design Adobe photoshop Email support

$4.00 /hr
1,142 hours