Customer Care, Customer Service Reprs, Tech Support

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  1. Keith Castor

    Keith Castor

    Customer Service

    Philippines - Tests: 2

    In my 3 years of customer service experience, 1 year with technical support and 2 years with customer service, I have developed essential skills in handling customer's concerns in varying degree and different types of customers. Having learned these skills made me more effective in resolving any issue callers may present.

    $3.33 /hr
    2,969 hours
    0.00
  2. Jeankarla Gonzalez

    Jeankarla Gonzalez

    Customer Service

    Panama - Tests: 1

    Looking for part time job, about 4 hour per day, I will be able to work on service customer, data entry, music issues or fashion; a job that give me the opportunity to work at home. I already worked in customer service for marketing products, also a lot of experience in visual merchandising, and actually I began my musician career.

    $8.89 /hr
    643 hours
    0.00
  3. Grivet B.

    Grivet B. Agency Contractor

    Customer Service

    United States

    10+ years of experience in customer service,great with script reading always get the job done. I am always professional,knowing the right word to say is the key.When working with customers it's good to let them feel confident in what you're saying,let them know this will be the best solution for them,and be very beneficial to them in the future.I love helping people it's priceless. I realized I can be beneficial so I decided to focus,focus on all types of customers,learn their business inside out,and be the best employee I can be. Worked with the IRS,The Home Depot,Child Care Centers,Service Channel Incorporated.

    Associated with: JNK Employment Services

    $9.00 /hr
    10 hours
    0.00
  4. Aileen P.

    Aileen P.

    Technical/Customer Service Representative

    Philippines - Tests: 4

    I am a pioneer agent for email and chat supporting clients for the software. With my fourteen years experience in Customer Service, I am consistently meeting my goals and capable of handling tasks simultaneously. As a chat agent, I can assist two to three customers at the same time. With my outstanding work ethics, I was assigned to be one of the subject matter experts for the program in handling new hires. Recently, I was transferred to a program related to hardware specific to printers. With this change, I am now capable of handling inbound calls and perform troubleshooting steps for hardware problems.

    $4.44 /hr
    1,228 hours
    0.00
  5. Desiree B.

    Desiree B.

    Customer Service Expert

    Philippines - Tests: 5 - Portfolio: 2

    Job Objective Looking for the responsible post of a Customer Service/Virtual Assistant where I could put my knowledge and skills into practice and utilize my rich experience for the benefit of the company. Qualifications • Rich experience of more than four years working in a call center company. • Proven competency of dealing customers from various classes, assisting them with orders and answering their questions regarding products and related services. • Excellent communication and interpersonal skills. • Computer Skills, Multi-tasking • Innate dynamism which lets work in the fast call center atmosphere with ease. Technical Skills • Microsoft Office Proficiency • Email support • Phone troubleshooting • Sales • VA • Customer Support • Data Entry

    $4.50 /hr
    64 hours
    0.00
  6. Michael N.

    Michael N.

    Customer Service Representative

    Belize

    Hi, my name is Michael. I am 23 years old and am energetic,hardworking and a team player. I enjoy the indoors and i prefer working at home where I can be myself. I am always willing to learn something new everyday and enjoy working with people and helping them. I have almost 3 years of phone support experience and a couple months of BPO experience. I am fluent in English and computer savy.

    $4.44 /hr
    5,441 hours
    0.00
  7. Gloria Elazegui

    Gloria Elazegui

    experienced customer service representative

    Philippines - Tests: 4

    I have worked as a customer service representative for almost 10 years. I started doing outbound calls with upselling for Orchard Bank, Household Bank, Chase and HSBC then inbound calls for AOL and Greyhound. In 2007, I joined Sitel, Phils as a CSR and eventually as a senior fraud specialist for one of the leading credit card companies in the US (Capital One). Initially, I handled manual card activation with upselling. My ability to build rapport and genuinely empathize with my customers' feelings/concerns made me a consistent top seller/top performer (ranked #1 in overall metrics for the site in 2011). As a senior fraud specialist, my calls were also consistently being chosen as Executive Wow Calls by Capital One. I retired last September 2014. The desire to be productive and useful still remains. I hope and pray that O Desk can help me achieve this

    $3.50 /hr
    22 hours
    0.00