Maria Victoria Ginez
Sales and Customer Service Expert
Last active: 1 day ago
I am a sales expert and can convert a simple lead to a money making customer. I've been doing sales over 10 years and also taught people to do the same. I have good customer service orientation and can attend to sales need of any company. I am specialized in starting up new campaigns, creating new process, scripts and tools. I have an extensive BPO supervisory and junior manager experience. I am trained to control attrition by means of positive coaching and perception management.
I had worked with different clients in the BPO industry, AU clients such as Wyndham Vacation Resorts Asia Pacific as the most recent, EasyMeals, Warranty Made Easy, Dodo and Iprimus Telco. I also had a chance to handle USA accounts such as Sprint, Cricket, Adobe, XMRadio and Coastal-Dupont Training. All of the accounts mentioned had it's success while I was handling it.
I am a go getter, for me nothing is impossible to a person who is driven to change his life. "My objective is better than any objection" is my daily mantra.
I have an extensive network of people who will be willing to drop what they are doing and follow me. In my years in the BPO industry I became the "Boss with a big heart". I was able to establish strong "followership" with my people. This people looks up to me until now.
If you will hire me I am a complete package. I can do HR recruitment, process improvement, workforce reporting, admin works, sales production needs and even finance work. I am a very pro-active person and always invite new learning in my life.