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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 13 hours ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    806 hours
    0.00
  2. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Last active: 6 months ago - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  3. Waheed I.

    Waheed I.

    Innovative Whiz

    Pakistan - Last active: 5 days ago - Tests: 3 - Portfolio: 8

    "Innovative Whiz" is the EMERGING PROVIDER of offshore custom development solutions on oDesk. Our expertise includes .NET (Windows Azure Cloud Services, C#, XAML, WPF, Silverlight, ASP.Net MVC3, MVC4, Windows Phone, VB.Net), PHP, Open Source CMS (Magento, Drupal, Joomla, Wordpress, etc.), Apple iOS (iPhone, iPad), Android, Blackberry, Adobe Flash, Flex and Photoshop, HTML 5, Microsoft SharePoint Server (MOSS), Windows8 Metro, Android tablet and more. We provide value to our customers by benefits such as quick to market flexible solutions, high quality professionals, cutting edge technology expertise, processes in line with CMMI level 3 standards, and a full services portfolio.

    $15.00 /hr
    0 hours
    0.00
  4. Sonia Sharma

    Sonia Sharma

    Salesforce Adminstrator

    India - Last active: 1 month ago

    • Salesforce.com Certified Administrator with total 4 years of experience in Salesforce.com Presently working in VMware internal user community for SFA, PRM and custom solutions built on force.com platform. • Experience in Designing, Implementing, Configuring, Customizing and Administrating Salesforce.com CRM. • Working with Business owner and SFDC Developer for smooth implementation of requested enhancement or system error. • Hands on experience in Salesforce.com Analytics, creation of reports, custom report type and dashboards in Salesforce.com. • Testing, Training and Documentation for user adoption of new and existing CRM functionality. • Data Quality monitoring, managing and updating with dashboards and Apex Data Loader. • Managing Salesforce.com Partner Relationship Management (PRM), end-to-end Implementation of Salesforce.com PRM, including user adoption, business features, data management and customer support. • Creation of Objects, Fields, Record Types, Workflows, Approvals Processes, Escalation rules, Assignment rules, Validation rules, Sharing rules, Custom Page Layouts, Custom Fields, Cases Management, Data Maintenance and other standard functionalities • Implementation, Configuration, Customization, Integration, Data Loader Designing and Improving User Management, Data Management and Support Management process. • System Analysis with cross functional teams for Business and system issues. • Managing Security Model of Salesforce.com as developed. Business Analyst, Business Application Support • Working as Salesforce.com Administrator for CRM, PRM and customized solution built on force.com platform. • Working as Salesforce.com Administrator with respect to Sales operationss. • Drive end-to-end effectiveness of Salesforce.com, including lead management, revenue forecasting, pipeline visibility, data management and customer support. • Identify and develop dashboards and reports across the entire sales cycle. • Ongoing management and maintenance of Salesforce.com CRM implementation, including user administration. • Designing and implementing upcoming changes and enhancing existing functionality. • Serving primary point of contact for those who require maintenance, configuration and enhancement. • Security and User Management through role and profile, case management deployment. • Data Management with Data Loader and Apex Explorer, Territory Management with DRM and iLog. • Partner test account creating, partner role and profile Management, content delivery to partner through group admin. • Coordinating with cross functional team for process enhancement and implementing in Salesforce.com. SME for Territory Management system implemented with the help of DRM and iLog. • Managing Salesforce.com integration with other systems like DRM, iLog and Oracle EBS

    $15.00 /hr
    0 hours
    0.00
  5. Javeria A.

    Javeria A.

    Javeria Ali

    Pakistan - Last active: 8 days ago - Tests: 1 - Portfolio: 1

    I am an enthusiastic social media marketer. I have been doing freelance social media work for 3 years now. I am working as Creative Manager for Nestle , TetraPak , Samsung Mobile , Rivo Mobile , Dell & Orient Electronics . I am managing there whole digital portfolio starting from ideation to execution. I am an extremely self-driven individual with a passion for creative ideas and all things Digital.My biggest strength is communication (written and verbal), along with an attitude to get things done on time and with full commitment. A good challenge drives me crazy.

    $10.00 /hr
    43 hours
    0.00
  6. Mellissa Rempfer

    Mellissa Rempfer

    Income Development Coach, Business Development, and Trainer

    United States - Last active: 5 months ago - Tests: 2

    Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.

    $50.00 /hr
    51 hours
    0.00
  7. Megan H.

    Megan H.

    Marketing Professional

    United States - Last active: 06/09/2013 - Tests: 1

    I am an efficient, detail-oriented and organized marketing professional. I've managed many ongoing marketing programs including print ads, online ads, radio ads, online sweepstakes, and social media campaigns. I'm also able to do a number of other marketing related tasks such as create social media assets, email campaigns, design WordPress websites, or help you set up a CRM database, plus much more. I really enjoy working with small businesses and helping them achieve marketing goals at an affordable rate.

    $22.22 /hr
    17 hours
    0.00
  8. Vladimir Gorin

    Vladimir Gorin Agency Contractor

    RoR developer (ROR,ErLang,Cloud services,Postgre,MongoDB,Angular JS)

    Belarus - Last active: 3 days ago

    My name is Vladimir Gorin. I am CEO of Twinslash company. Twinslash is a stable provider of outsourced software development services from South Eutope. We are based in Minsk, Belarus. Our team specialize in management systems (CRM/ERP), automated online-services, geographic information systems (GIS), electronic catalogs, and Internet projects with adaptive interface and highload. Products are focused on the automation and optimization of medium and large companies all over the world. We have a great experience in optimization and automatic scaling of projects (eg in the cloud AWS). We are totally understand how to create good scalable product from scratch with special business logic and user-friendly adaptive interface. I also can create native or cross-platform (HTML5, PhoneGAP, AdobeAIR) mobile applications. We practice close interaction with clients at every stage of collaboration in order to reach the best possible solutions to their business needs. Well-organized process ensures comfortable project work for the team and the most effective results for the client.

    Associated with: Twinslash

    $27.78 /hr
    0 hours
    0.00
  9. Joana Marie Madarang

    Joana Marie Madarang

    Salesforce Administrator - Database Administrator

    Philippines - Last active: 11 days ago - Tests: 1

    - Having more than 2 years in Cloud Computing in Salesforce.com. - Extensive experience in data migration and integration using Apex Data Loader and using Import Wizard. Knows how to import records, mass updates, upsert, mass deleting records without compromising salesforce data, export records and retrieve deleted records. - Knowledgeable in using excel. Can use excel to clean .csv prior to import.\ - Have knowledge in Change Sets deployment around Salesforce.com.  ADM201 Certified Administrator  ADM211 Certified Advanced Administrator  DEV401 Force.com Certified Developer

    $6.00 /hr
    0 hours
    0.00
  10. Precious Majadas

    Precious Majadas

    Virtual Assistant/Customer Service/Account Manager / Transcriptionist

    Philippines - Last active: 28 days ago - Tests: 2 - Portfolio: 1

    A well rounded Customer Service, Appointment Settler and Virtual Assistant who is expert in Real Estate, Telco, Sales, Blogging, Socila Media and Computer Networking who has been in the business for 8 years. I am independent, knowledgeable and good with organizing thoughts and ideas. I am very patient and understanding when it comes to my clients' needs as well as establishing good professional relationship with my co-workers in and out of Odesk. I have handled several CRMs which is beneficial in organizing documents and events. I am familiar with zillow, trulla, craigslist, homeboom which are tools for Real Estate individuals. I have been using Google Docs, Google Drive, Google Calendar, Podcast, Outlook to share my works with the client. I am also familiar with tools to create basic infographics. I can do all tasks from making phone calls to get a sale, to doing blogs and reports. I do reporting through MsExcel, Word and PowerPoint with my previous clients. Not only that, I also do proof reading, blogging and research for a real estate company based in California. I find fun and excitement, at the same time I challenge myself in everything and every task that I do, may it be simple or complex. This is the reason why I work my way to achieve nothing but excellence.

    $10.00 /hr
    163 hours
    0.00