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Operations Management Job Cost Overview

Typical total cost of Upwork Operations Management projects based on completed and fixed-price jobs.

Upwork Operations Management Jobs Completed Quarterly

On average, 7 Operations Management projects are completed every quarter on Upwork.


Time to Complete Upwork Operations Management Jobs

Time needed to complete a Operations Management project on Upwork.

Average Operations Management Freelancer Feedback Score

Operations Management Upwork freelancers typically receive a client rating of 4.59.

Last updated: July 1, 2015

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  1. Shawn Peterson

    Shawn Peterson

    Business Consultant, Customer Support Expert

    United States - Last active: 18 hours ago - Tests: 2

    MBA, Business professional with 10+ years high level customer service experience and 10 years experience in the financial markets professionally and personally. In top 5% of all Elance users for excel. I work quickly and am very thorough and organized. I am honest and communicate well to get the task done effectively and to your complete satisfaction. Extensive experience with Operations Management, business process creation and support team management. I have extensive experience with Zendesk and other CRM systems as well as managing teams of freelance contractors for support and sales contracts.

    $16.67 /hr
    45 hours
  2. Riccardo T.

    Riccardo T.

    CS Operations & Support,Translation and Recruiting

    Italy - Last active: 1 month ago

    Specialties: Recruiting, HR, Corporate HR comm., HR Management - Customer Service 6 Support - Customer Operations - Logistic Operations, Organization - Planning - Foreign Languages (english & German), Customer Services EMEA, Operations EMEA, Customer Relations, Anti Money Laundering, Fraud Detection & Prevention

    $15.00 /hr
    0 hours
  3. Shelby Phillips

    Shelby Phillips

    Administrative Professional

    United States - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    My name is Shelby Phillips. I used to be an administrative professional in the corporate world. I have more than 4 years experience working with network systems and facility security procedures and protocols, so current technologies are no stranger to me. In my previous position, I operated and troubleshot those security systems and was responsible for my former employer’s Physical Security Department. This position consisted of managing the detection and prevention of potential acts of misappropriation of product within the facility, access control systems, and burglar alarm systems, as well as administrative duties including monthly and weekly reports, scheduling, payroll and all departmental training. Currently, I am an online Academic Performance Manager and substitute tutor for at-risk youths between the grades of K-12. While I am not a state-certified teacher, this position allows me to fulfill my passion of teaching while still being able to work from home. I spent this previous summer tutoring summer courses in all general academic subjects as well as creating original curriculum and lesson plans for a homework help website, Shmoop University, on a project-by-project basis. In addition to my previous and current work experiences, I hold a Master's Degree in the Administration of Justice and Security and am a member of Alpha Phi Sigma Eta Theta Chapter of the National Criminal Justice Honor Society. While these credentials may not seem to be related to the subject or position that I am applying for, rest assured, I am highly qualified and even more interested in becoming a part of your team. I am accustomed to and rather enjoy fast-paced projects where deadlines are a priority and tasking multiple job functions on the norm. I enjoy a challenge and take pride in my work. If you are looking for a qualified and creative individual who sees challenges as opportunities to learn and grow, then I know I am the right person for the position

    $9.50 /hr
    15 hours
  4. Marechel Baisac

    Marechel Baisac

    excellent typist/encoder,computer works related,administrative/sec.

    Philippines - Last active: 1 month ago

    I am Marechel J.Baisac, 32 years of age, a residence located at Bacay Minglanilla Cebu, married and has Two (2) kids. My application intends in your company in any position that meet my qualifications and skills . I have my excellent skills in computer related works ; I’m excellent in typing ,internet savvy ,excellent used of ms excel, word ,power point ,outlook and any other computer software applications as well computer repair in hardware & software including :troubleshooting, formatting and installation, networking and internet connection I finished my vocational course in a Computer Technology with certified NCII &TESDA accredited. I had taken my 2nd yr college at University of Visayas Minglanilla in (BEED )Bachelor of Education in Elementary . I had been experienced as administrative staff and customer service rep. for 8 years company in A Petroleum & Gen.Contractor of Chevron Philippines in providing low cost and efficient quality in a maintenance services. Had my part time as secretary and I.T in a call center company making outbound setting appointment. And been an admin assistant with general administrative works in a real estate industry. Experiences have taught me how to build strong relationship with customers as to extend individual. The passion to render service in a positive performance is my entire dedication and commitment. Believing in my experiences & capabilities are ideal match to the entire position. Giving me of chance in your company will be of great help into a significant contribution.

    $3.50 /hr
    0 hours
  5. Ma. Cecilia Baugbog

    Ma. Cecilia Baugbog Agency Contractor

    Customer Support and Sales Representative

    Philippines - Last active: 18 hours ago - Tests: 2

    I have been working for 25 years with various companies. 15 years of it is related to Sales and Customer Service. I am a very hard working and positive person. I can easily adapt to new concept and ideas pertinent to completion of task.

    Associated with: POWER HOUSE

    $5.00 /hr
    227 hours
  6. Darko Zivkov Popov

    Darko Zivkov Popov

    Experienced Customer Service Representative

    Serbia - Last active: 2 months ago

    I am new in freelancing, but I have a lot of experience in customer service. I can email costumers or respond to customer concerns. I am an excellent communicator and sales person , with the ability to gain quick rapport.A dynamic, people-oriented professional specialized in various forms of communication and management. seeking a career where creative initiative, ideas and a genuine enthusiasm would allow me to progress, where previous experience and skills can be put to efficient use. I have a bachelor degree in Economics. Data Organization • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using Microsoft Excel functions. Reporting • Demonstrated proficient in telephone, e-mail, fax and front-desk reception within high-volume environment. Customer Service • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

    $6.00 /hr
    0 hours
  7. Manikantan Yuvaraj

    Manikantan Yuvaraj

    Expert Customer Service management & Business Development Professional

    India - Last active: 12/04/2014 - Tests: 8

    Looking for a flexible career that helps manage work life balance and provide great service to clients. 'Adding Value' to clients is the primary motto with perseverance and never say die attitude. I strongly believe in integrity and quality of work. 9 years of experience in providing customer service to global clients and managing Service Desk operations. Extensive experience in ITIL framework incident, request, problem and change management.Proficient in handling new process transitions and implementation of SLAs for service desk operations. Experienced in procurement operations - raising Purchase orders and reconciling Invoices. Worked Part time in business development of recruitment agencies pitching for business and data mining for suitable candidates in LinkedIn and other social networking sites. Certifications - ITIL v2 Foundation and CCNA *Excellent oral and written communication skills and fluent in English with neutral accent *Excellent working with diverse teams and a great team player. *Extensive experience in providing Email, Phone and Chat support for Desktop, Laptop OS and hardware issues *Supported Home & Office networking issues *Subject matter expert in supporting Helpdesk operations of multiple global corporate clients *Worked with clients across the globe in US, EMEA and APAC regions *Worked at client locations in UK, Portugal, Japan and India *Experience in Project Management of ticketing tools migration (Salesforce, Remedy, Service Now) and performing User Acceptance Testing (UAT) *Experience in creating Purchase orders, reconciling invoices manually and using enterprise softwares (SAP and Ariba)

    $7.00 /hr
    0 hours
  8. Rhafael Ram Antonio

    Rhafael Ram Antonio

    Quality Six Sigma, Human Resources, Project Management, Support

    Philippines - Last active: 12 days ago - Tests: 2

    I am an accomplished Six Sigma trained executive with 10+ years of vast experience in operations management, human resources, project planning, transitions, performance management and client relations. I am confident that with corporate leadership exposures during my work tenure, I will be able to help anyone who would need assistance in human resources management, human resources best practices, recruitment, sales management and planning, financials, Profit and Loss ledger, project planning and execution, performance improvement, training and development modules, legal document drafting and Six Sigma quality projects,

    $7.00 /hr
    34 hours
  9. Ehsan Vohra

    Ehsan Vohra

    Sales/Customer/Virtual service expert

    Pakistan - Last active: 18 hours ago - Tests: 13 - Portfolio: 2

    Over the last 3 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (U.S/U.K and Canadian Clients). I have an experience in Sales professional,Customer service,Lead Generation, Appointment Setting Position. • With knowledge in Advanced Selling Techniques. • Excellent communication skills. • Can work under minimum supervision. • Results-oriented customer service professional. • Dedicated to achieving customer satisfaction as well as meeting our company expectations. • Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am a friendly, professional,confident multitask-er.I'm a quick learner and enthusiastic.

    $5.56 /hr
    511 hours
  10. Brittany McFarlin

    Brittany McFarlin

    Technical & Operational Analyst

    United States - Last active: 17 days ago

    Skilled, efficient & reliable professional with 5+ years of experience supporting executives and managers to improve operations; advanced in all of the standard office desktop programs and web-based software; diversified skill sets covering project management, technical support, and writing and formatting ; excellent interpersonal, phone and digital communication skills. Experienced working with stakeholders and solution providers. Passionate about product and project quality, and customer satisfaction.

    $22.22 /hr
    0 hours