Get Your Remote Computer Support Project Started Today!

Post your remote tech support project on Upwork and find technical and customer support experts skilled in multitasking and meeting goals and deadlines, for your remote help desk team. These professionals can manage Internet research, help desk administration, desktop support and hardware/software setup and training. You will also find experts who can handle chat/ticket-based technical support, troubleshoot basic web hosting and technical procedures, and resolve your PC and MAC hardware, software and printer issues.

Remoting refers to remote computer repair (or PC repair), online tech help, level 1 IT support, customer service help desk, and data entry. On Upwork, the world’s largest online workplace, companies hire remote IT support professionals and administrators with customer service skills and knowledge of IT services and applications (e.g. network troubleshooting, VPN, anti-virus, Parallels Plesk, cPanel, FTP, MS Office), as well as different operating systems (Linux, Mac OSX, Windows).

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Remoting Job Cost Overview

Typical total cost of Upwork Remoting projects based on completed and fixed-price jobs.

Upwork Remoting Jobs Completed Quarterly

On average, 1 Remoting projects are completed every quarter on Upwork.


Time to Complete Upwork Remoting Jobs

Time needed to complete a Remoting project on Upwork.

Average Remoting Freelancer Feedback Score

Remoting Upwork freelancers typically receive a client rating of 5.00.

Last updated: October 1, 2015
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Jay Pedroso

Jay Pedroso Agency Contractor

Audio Editor/Video Editor/ Remote Technician/ Data Entry and Researche

Philippines - Tests: 4 - Portfolio: 2

To contribute strong background in solutions implementation, costumer service, along with working in a field where my interests and qualifications lie and where I could grow as an individual and as young professional. I am driven by sublime desire to share and contribute in the growth of your business. I believe I posses the necessary qualifications, background and skills to perform the duties and responsibilities of the said position and in the process become an integral part of the team working group towards the furtherance of the vision and mission for which the company was established. I give my dedication, determination, hard work and focus in every job that I do. So sociable and amiable, yet firm and decisive, can easily adjust to a new and multi-sectoral environment poses no concern whatsoever.

Associated with: Steelfire Agency

$10.00 /hr
2,501 hours

David Duchesne

David Duchesne

Help Desk Agent


Hi, my name is David I am currently working full time for a big IT support company in a call center. I have more than 2 years experience working in a call center as an IT support , I have also a diploma on computer support (It was a 2 years course). I know how to speak to customers , I have a lot of experience helping people with many different issues . I am very familiar with ticket making and system.

$16.00 /hr
0 hours

James daryl M.

James daryl M.

Windows IT Support Associate and IT Help Desk Expert

Philippines - Tests: 1

I've been working as an IT Support Engineer in Manila during the 3 years of my work experience. With a Bachelor's Degree in Information Technology at Don Bosco Technical College, I am eager to leverage my practical and academic experience to contribute to your organization. I can provide support by talking to customers or clients through a series of actions, either face to face, over the telephone or provide remote desktop sessions to help set up systems or resolve issue. Together with my innovative thinking and exceptional troubleshooting skills, I can also delight my clients by simply building rapport and being patient to cater their requests and inquiries.

$3.33 /hr
0 hours

Michael Jhon Chan

Michael Jhon Chan

Experienced Customer Service Representative

Philippines - Portfolio: 1

I am a hardworking person who seeks to be a beneficial contribution to Upwork. I have been a customer service representative for three years. I can do variety of administrative tasks such as Data entry, research, mail phone, and technical support. I have an excellent oral and written communication skills. I am looking for a job that fits my skills and qualifications.

$5.00 /hr
0 hours

R. W.

R. W. Agency Contractor

HR Consultant, HRIS, Business Coach, Learning-Training & Develop

United States - Tests: 2

PROFESSIONAL SUMMARY: • 17+ years of Human Resources Business Partner experience leading cultural change, building partnerships, developing others and offering creative solutions to business issues nationwide. • 16 years of experience with Employment Laws and Regulations (federal and state) and Legal Compliance ensuring company is in compliance with FMLA, ADA & COBRA laws, maintaining HIPAA Privacy and Security compliance, and Affordable Care Act (ACA). • 15 years of Project Management experience running multiple projects at one time in a variety of locations. • 10 years in Human Resources Consulting experience in a client service environment, handling multiple external clients. • 9 years of HR Transformation and Change Management experience anticipating the need for change, consulting with clients on effective approaches to change, architecting change plans and assisting clients with leadership and execution. • 9 years of Training and Professional Development experience in developing, implementing, facilitating, and maintaining orientation, training programs, seminars and workshops (both in-person & virtual / online training). • 8 years of Human Resources Strategic Planning experience partnering with business client groups to focus on critical areas of strategic contribution and translate solutions into appropriate management and HR actions. • 8 years of Employee Relations experience that contributes to satisfactory productivity, motivation, and morale. • 7 years of HR Benefits experience researching, analyzing, and administering employee benefit plans, surveys, policies, and procedures. • 6 years in Human Resources Generalist experience compensation administration, HRIS, recruiting & selection. • A motivated and ambitious professional with excellent leadership, team building, coaching, problem solving, tactical decision making, organizational, written & oral communication, interpersonal, facilitation, presentation, and advanced computer skills. • Skilled in building and maintaining long-term relationships with all levels of employees, partners and clients. • Able to travel up to 50% of the time. PROFESSIONAL HIGHLIGHTS: • At VisionWorks, increased efficiency by restructuring the Operations and Administration functions of each department within the company which eliminated time consuming administrative tasks from the workload of the employees and released substantial time for more productive activities. • Reduced the time frame of the Full-Cycle Recruiting process by 10% at VisionWorks Group of America and by 25% at ConAgra Foods by sharing knowledge and identifying areas for improvement. • Acknowledged by the President of American Imaging Management / WellPoint for outstanding leadership efforts where responsibility was taken for the day-to-day Human Resource affairs for three local offices after the untimely resignation of three key Executive personnel. • Developed and implemented an Employee Onboard Process & Training that decreased the time frame by 50% at American Imaging Management / WellPoint. • At Optimus Entertainment Group, reduced employee turnover by 50% by implementing a project management system, performance management system and conducting routine team meetings which increased employee knowledge and understanding of roles, responsibilities and company expectations. • At Akzo Nobel Chemicals, reduced OSHA fines by approximately 13% after being appointed as Internal Auditor to audit our company sites and Employees knowledge of OSHA requirements. • At Akzo Nobel Chemicals, increased revenue of the North America headquarters of roughly $2B through the reconciliation and collection of our Inter-Company Accounts. TECHNICAL SKILLS: • Microsoft Office: Word, Excel, PowerPoint, Publisher, Outlook, and MS Project. • Web/Video Conferencing: WebEx, GoToMeeting, Skype, Polycom, Cisco, and Tandberg. • E-learning Software: Adobe eLearning, TrainCaster, Articulate, Trivantis, Rapid Intake, and Learn e-learning. • HRIS and Applicant Tracking Systems (ATS): Oracle, ADP, BrassRing, and Pereless. • ERP Systems: SAP HR, SAP FI, SAP SSCM, SAP SD, and PeopleSoft HCM. • Project Management: MS Project, BaseCamp, Asana, Atlassian, Wrike, Mavenlink, Teamwork Project Manager, etc.

Associated with: Williams Business Solutions

$25.00 /hr
62 hours

Conrad Dela Pena

Conrad Dela Pena

IT Specialist

Philippines - Tests: 1

I have been working as an IT Helpdesk support over the last five years in a very demanding and challenging environment. I was exposed to a lot of intelligent IT person that helped me further develop my technical skills and widen my knowledge in technology. My profession had started with IBM in the Philippines. I was first hired as a Field Engineer and was later on promoted as a Junior IT Specialist. To professionally improve myself I transferred to NCO Group Manila, which is one of the leading Business Process Outsourcing company in the Philippines, and worked as a Dialer Specialist who is mainly tasked in monitoring customer service professionals. My last employment was in Singapore wherein I was tasked to be an Assistant IT Engineer at ATT Systems Pte. LTd. Presently, I am currently employed as a Service Desk Technician at GoWireless, Inc. I want to continue learning to broaden my skills and knowledge in my chosen field and that is the reason I opted to work here in Odesk as a freelancer. I want to use my spare time in imparting my experience with other people all around the world and at the same time earning extra money

$5.56 /hr
0 hours

Carlo Enquig

Carlo Enquig

Network Administrator / Remote Desktop Support

Philippines - Tests: 4 - Portfolio: 1

RESPONSIBILITIES: •Configures and manages Firewall, Antivirus Server, HP Routers, Switches, Proxy Server, ESX Server, Domain Controller , FTP, DNS ,WINS, Printer Server, RDP, SSL VPN, IP Sec VPN, Remote Access, UTM, IDP, ADP, CRM, Security Endpoint Appliance, Linux Server, AP, ACL, Routing , IP Addressing and Sub-netting •Installs and Manages Windows Operating System, VMware, Linux Mail Server , ISA Proxy Server and RADMIN Server ACCOMPLISHMENT: •Successfully Set-up ASTARO UTM Internet gateway firewall ,RAS, TMG and SSL VPN for remote users Oct 2010 - Oct 2011 Robinsons Land Corporation Position: Network Administrator RESPONSIBILITIES: •Configures and manages Firewalls for twenty – six (26) Robinsons Malls in the Philippines •Manages POS System of all tenants, WIFI connectivity, VLAN , L3 Switches , Terminal Server, Thin Print , VMware , I-text System, AP Monitoring, Nomadix, CRM and UTM ACCOMPLISHMENT: •Successfully set-up the network infra of RLC-Dasma, RLC- Imus, Crown Plaza Hotel and Holiday-Inn Hotel Oct 2009 - Oct 2010 KRISZHA TECHNO HUB Position: Head Technician RESPONSIBILITIES: •Performs basic technical configuration of every PC to gain access in Local Area Network (LAN).Plus, perform basic strategies to upraise the profit of the business. •Manages all computers and printers and repair them as part of maintenance. •Performs server - client installation. TECHINICAL SKILLS: Expertise in Windows OS, PROXY SERVER, TS, AD, Routing, Linux, VMware, Load Balancer, RDP (VNC, REMOTE ADMINISTRATOR, TEAM VIEWER, DAMEWARE), Network Infra (lay-out and implementation) , UTM,IDP, ADP, FTP, DNS, WINS, RAS, Routers, L3 SW, L2 SW, VLAN, STP, Virtualization and Consolidation.

$7.78 /hr
1 hours

Rekha Mohan

Rekha Mohan

Technical support specialist

United Kingdom

Completed B.Tech and posses excellent customer support skills. Worked in leading MNCs like Convergys,IBM. Ability to answer queries immediately and help customers to resolve their issue At the earliest. Have worked with clients from Australia,USA & Canada. Neutral accent. Time management & communication skills are my strength. Helped customers in installation of Operating System such as Windows XP, Vista, to imprive system performance, dealt issues related to internet explorer as well.

$10.00 /hr
0 hours