Get Your Virtual Assistance Project Started Today!

Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

Browse Virtual Assistant job posts for project examples or post your job on Upwork for free!

Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,507 Virtual Assistant projects are completed every quarter on Upwork.

2,507

Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: August 1, 2015
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  1. Pamela Brown

    Pamela Brown

    Virtual Assistant/Customer Service Representative

    United States - Last active: 6 days ago - Tests: 3

    I am currently an MBA student at the of University of Baltimore and I am certain that my experience and qualifications make me an exceptional candidate for this position. My background encompasses a variety of experiences where providing customer service was my central responsibility. I have worked in all capacities ranging from owner to associate within a multitude of environments. The company that I began specialized in offering one of a kind custom designed outings. In this capacity, I demonstrated the ability to handle a variety of issues ranging from running a business to booking reservations. As assistant manager and tax-preparer for Jackson Hewitt, I provided information to clients regarding their Income Tax Return, however, my role was much more than just preparing taxes; I also demonstrated the ability to effectively resolve a variety of issues and complaints, I consistently met my call-volume goals, making an average of 56 to 60 calls of invitation per day. During these interactions I was able to establish rapport and instill confidence in the services I delivered for the company. Understanding full well that I was the face of the company, I took my responsibilities very seriously while taking great pride in what I did. I consistently met all company expectations for servicing turnaround time in both face to face and written interactions, acknowledged with awards for exceptional customer service. In addition to the above mentioned experience, I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Thank you in advance for your time and consideration.

    $12.00 /hr
    0 hours
    0.00
  2. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Last active: 3 hours ago - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    536 hours
    0.00
  3. Lorenz Christy Dieto

    Lorenz Christy Dieto

    Customer Service Professional/ Virtual Assistant

    Philippines - Last active: 6 days ago - Tests: 3

    I have taken Bachelor of Science in Business Administration major in Financial Management in the University of San Carlos, Cebu City. I can speak English, Filipino, Cebuano. Having taken that course I can do application of the different motivational models/theories in Leadership and Management. I can do office works and any tasks in relation to basic business management and accounting through the experience as a working scholar in the University’s Records Department and the lessons taken from the course. For 2 years and 6 months I became a Customer Service Professional I in Convergys (former Stream Global Services). I can also work with shifting schedules.

    $5.00 /hr
    0 hours
    0.00
  4. Carissa N.

    Carissa N. Agency Contractor

    Customer Service Representative/Virtual Assistant

    Philippines - Last active: 2 days ago - Tests: 6

    I am a highly motivated individual who wish to work for a prestigious organization with all my efficiency, experience and integrity utilizing my communication skills to enhance the profits of the company and heightening the strong customer rapport. I am a Professional Teacher and a Registered Nurse as well.I worked as a Customer Service Representative in a BPO company from October 2011- March 2012 for the H&R Block Account and September 2012- May 2013 for the Intuit Turbo Tax Account.

    Associated with: MAGNIFICO

    $4.44 /hr
    1,250 hours
    0.00
  5. Woo Tae Hong

    Woo Tae Hong Agency Contractor

    Customer Service Assistant, Virtual Assistant, English Tutor

    Philippines - Last active: 1 day ago - Tests: 2

    I am looking for a job which will provide me self development and help me obtain my personal needs and career goals. I am an expert in customer service with an experience of two years in a call center. I have good problem solving skills and very good communication skills. My skills include, but are not limited to, transcription, coordinating with clients, handling emails, handling customer service calls, resolving customer issues, cold calling, selling, appointment setting, english tutoring, and other administrative duties and tasks. I am also open to learning more if given the chance. With my work experience, I will definitely be an asset to your company.

    Associated with: VC Outsourcing

    $5.00 /hr
    977 hours
    0.00
  6. Fraulyn C Perez

    Fraulyn C Perez

    Admin Assistant/ Customer Service/ Virtual Assistant

    Philippines - Last active: 6 months ago - Tests: 6

    My motto is making excellence as a habit! I tirelessly aim for excellence in everything I do and I adhere to the value of integrity, I'm dedicated and always target to deliver excellent results.I have worked as Customer Care Representative for Reader's Digest Australia & New Zealand, National Relief Commission, and KGB handling account for 118-118 Directory Assistance in United Kingdom. I have background in doing administrative task for Human Resources too. I have the right attitude when it comes to work especially in dealing with customer,assisting them in their concern and providing the result the first time every time. Work is a blessing, a gift. And I tirelessly and passionately performs well no matter how big or small the job is. For me, work is a commitment. And by giving your best and staying resilient it will sustain your life and career.

    $3.00 /hr
    652 hours
    0.00
  7. Maria lyn catrina F.

    Maria lyn catrina F.

    Virtual Assistant/Senior Customer Service Specialist

    Philippines - Last active: 22 days ago - Tests: 10

    Have over 6 years of experience with Customer Care. I have worked with the largest BPO Companies which are NCO Philippines, Sykes (formerly ICT Philippines) and lastly Convergys Philippines Corporation. I have served Top Notch clients like Amazon.com , Virgin Mobile and AT&T. I am enthusiastic, flexible, persistent and I am dedicated to meet my client’s demand. As a mother I now seek opportunities as a freelancer and is very excited to work for you or your clients.

    $5.56 /hr
    152 hours
    0.00
  8. Precious Majadas

    Precious Majadas

    Virtual Assistant/Customer Service/Account Manager / Transcriptionist

    Philippines - Last active: 26 days ago - Tests: 2 - Portfolio: 1

    A well rounded Customer Service, Appointment Settler and Virtual Assistant who is expert in Real Estate, Telco, Sales, Blogging, Socila Media and Computer Networking who has been in the business for 8 years. I am independent, knowledgeable and good with organizing thoughts and ideas. I am very patient and understanding when it comes to my clients' needs as well as establishing good professional relationship with my co-workers in and out of Odesk. I have handled several CRMs which is beneficial in organizing documents and events. I am familiar with zillow, trulla, craigslist, homeboom which are tools for Real Estate individuals. I have been using Google Docs, Google Drive, Google Calendar, Podcast, Outlook to share my works with the client. I am also familiar with tools to create basic infographics. I can do all tasks from making phone calls to get a sale, to doing blogs and reports. I do reporting through MsExcel, Word and PowerPoint with my previous clients. Not only that, I also do proof reading, blogging and research for a real estate company based in California. I find fun and excitement, at the same time I challenge myself in everything and every task that I do, may it be simple or complex. This is the reason why I work my way to achieve nothing but excellence.

    $10.00 /hr
    163 hours
    0.00
  9. Jessica S.

    Jessica S.

    Virtual Assistant, Administrative, Customer Service, Online Marketing

    United States - Last active: 1 month ago - Tests: 4 - Portfolio: 1

    I've always been the kid in my bedroom with a piece of paper and pen in my hand. In other words, I love writing. While I was attending college, I was a part of a business and communications team. We were given three projects that showed off are creative and writing skills. We worked well as a team and as well as individuals. My experience working with teams did not just stop there. But I worked for a real estate virtual assistance company for over two years and was also a part of a team. We had several projects to do together and accomplished them way before deadline; also I was the creative director of two of those projects. But most of my time working for the above company, I worked alone; I enjoyed it as well. I was able to hone in on my skills as an administrative assistant, customer service rep, and social media manager (the previous team that I was apart of wanted to have Facebook Q&A sessions throughout the day and it was successful). I am proficient in the following online software: Microsoft Office offline/online Google Drive Mailchimp Google Voice Myhours.com I am knowledgeable and used a few Realtors CRM such as Commissions Inc. Top Producer, and Tiger leads. EverNote DropBox Asana Basecamp getharvest.com GotoMeeting Skype Google Hangouts Hipmunk Plaxo After two years of working for a virtual assistant company, I decided to go on my own. Therefore, if you are looking for an appointment setter, administrative assistant, social media manager, online marketing manager, copywriter, and Virtual Assistant with experience, contact me directly at jessicasharp1891@gmail.com. - Jess RECOMMENDATION "Jessica called leads in my database for over a year. She did a great job of filtering the leads and assigning those that more most valuable. I recommend her for anyone needing a good virtual assistant that takes good notes and records." - Ken Couture, Couture Realty, Las Vegas, Nevada

    $12.50 /hr
    0 hours
    0.00
  10. Joy B.

    Joy B. Agency Contractor

    Virtual Assistant/Customer Service/Research Specialist

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 2

    I am dedicated, dependable, hard-working and results driven professional, who strives for excellence in every task I undertake and willing to go the extra mile to get the job done. Organized, attention to detail, high level of accuracy. Passionate about delivering a great experience to my clients.My number one goal is to satisfied all my client to my work.

    Associated with: Dedicatedlanzers

    $11.11 /hr
    88 hours
    0.00