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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

Browse Virtual Assistant job posts for project examples or post your job on Upwork for free!

Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,676 Virtual Assistant projects are completed every quarter on Upwork.

2,676

Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    639 hours
    0.00
  2. Fe Dacilio

    Fe Dacilio

    Customer Service / Data Entry Specialist / Virtual Assistant

    Philippines - Tests: 2

    To provide quality and excellent customer service, data entry and virtual assistance. Willing and eager to learn new things. Has an excellent knowledge with Microsoft Word and Excel.

    $3.00 /hr
    996 hours
    0.00
  3. Carissa N.

    Carissa N. Agency Contractor

    Customer Service Representative/Virtual Assistant

    Philippines - Tests: 8

    I am a highly motivated individual who wish to work for a prestigious organization with all my efficiency, experience and integrity utilizing my communication skills to enhance the profits of the company and heightening the strong customer rapport. I am a Professional Teacher and a Registered Nurse as well.I worked as a Customer Service Representative in a BPO company from October 2011- March 2012 for the H&R Block Account and September 2012- May 2013 for the Intuit Turbo Tax Account.

    Associated with: MAGNIFICO

    $5.56 /hr
    1,396 hours
    0.00
  4. Woo Tae Hong

    Woo Tae Hong Agency Contractor

    Customer Service Assistant, Virtual Assistant, English Tutor

    Philippines - Tests: 2

    I am looking for a job which will provide me self development and help me obtain my personal needs and career goals. I am an expert in customer service with an experience of two years in a call center. I have good problem solving skills and very good communication skills. My skills include, but are not limited to, transcription, coordinating with clients, handling emails, handling customer service calls, resolving customer issues, cold calling, selling, appointment setting, english tutoring, and other administrative duties and tasks. I am also open to learning more if given the chance. With my work experience, I will definitely be an asset to your company.

    Associated with: VC Outsourcing

    $5.00 /hr
    1,068 hours
    0.00
  5. Fraulyn C Perez

    Fraulyn C Perez

    Admin Assistant/ Customer Service/ Virtual Assistant

    Philippines - Tests: 6

    My motto is making excellence as a habit! I tirelessly aim for excellence in everything I do and I adhere to the value of integrity, I'm dedicated and always target to deliver excellent results.I have worked as Customer Care Representative for Reader's Digest Australia & New Zealand, National Relief Commission, and KGB handling account for 118-118 Directory Assistance in United Kingdom. I have background in doing administrative task for Human Resources too. I have the right attitude when it comes to work especially in dealing with customer,assisting them in their concern and providing the result the first time every time. Work is a blessing, a gift. And I tirelessly and passionately performs well no matter how big or small the job is. For me, work is a commitment. And by giving your best and staying resilient it will sustain your life and career.

    $3.00 /hr
    652 hours
    0.00
  6. Precious Majadas

    Precious Majadas

    Virtual Assistant/Customer Service/Account Manager / Transcriptionist

    Philippines - Tests: 2 - Portfolio: 1

    A well rounded Customer Service, Appointment Settler and Virtual Assistant who is expert in Real Estate, Telco, Sales, Blogging, Socila Media and Computer Networking who has been in the business for 8 years. I am independent, knowledgeable and good with organizing thoughts and ideas. I am very patient and understanding when it comes to my clients' needs as well as establishing good professional relationship with my co-workers in and out of Odesk. I have handled several CRMs which is beneficial in organizing documents and events. I am familiar with zillow, trulla, craigslist, homeboom which are tools for Real Estate individuals. I have been using Google Docs, Google Drive, Google Calendar, Podcast, Outlook to share my works with the client. I am also familiar with tools to create basic infographics. I can do all tasks from making phone calls to get a sale, to doing blogs and reports. I do reporting through MsExcel, Word and PowerPoint with my previous clients. Not only that, I also do proof reading, blogging and research for a real estate company based in California. I find fun and excitement, at the same time I challenge myself in everything and every task that I do, may it be simple or complex. This is the reason why I work my way to achieve nothing but excellence.

    $10.00 /hr
    163 hours
    0.00
  7. Maria lyn catrina F.

    Maria lyn catrina F.

    Virtual Assistant/Senior Customer Service Specialist

    Philippines - Tests: 10

    Have over 6 years of experience with Customer Care. I have worked with the largest BPO Companies which are NCO Philippines, Sykes (formerly ICT Philippines) and lastly Convergys Philippines Corporation. I have served Top Notch clients like Amazon.com , Virgin Mobile and AT&T. I am enthusiastic, flexible, persistent and I am dedicated to meet my client’s demand. As a mother I now seek opportunities as a freelancer and is very excited to work for you or your clients.

    $5.56 /hr
    152 hours
    0.00
  8. Vivek V.

    Vivek V. Agency Contractor

    Customer Service Representative, Virtual Assistant, Web research

    India - Tests: 9 - Portfolio: 2

    Educated in Diploma in Engineering in IT sector from MSBTE (Maharashtra State Board of Technical Education) University in India, have done entire education in English Medium School. I have around 4 years of experience as customer support/service for Exness.com (FOREX brokerage firm). I have good knowledge about customer service/support and can render best in class customer service. I am very sound technically and can also work as a technical support. I can provide professional level of customer service/support (voice/chat/email) with ultimate quality. I was one of the top level agents throughout India for exness.com. I have 3+ years of experience as assistant manager in Cromasolutions.com a Web Dev/Marketing company. Under my supervision and assistance company achieved many feats in marketing as well as development field. I devised special strategies for the growth and development of the company which paved the way to a highly successful era for the company. My communication skills are perfect verbally as well as written without a glitch. All these years that were spent in these multi national companies improved my personal skills in various departments and it built my skill in reading the exact query / communication. My experience and hard work has always been a huge help to individuals and to the companies that I have worked for. I am very motivated, dedicated and hard working in my job roles. I have always acted as a real contributor in the companies that i have worked. I always love to work in an environment where i can grow and learn new stuff as I am a quick learner. You need to tell me what to do once and I will grasp it right away.

    Associated with: Quality Skills

    $11.11 /hr
    1,101 hours
    0.00
  9. Chacara Smith

    Chacara Smith Agency Contractor

    Experienced Customer Service Professional/Virtual Assistant

    United States

    I have many years of customer service experience as well as administrative experience. I have experience working with large corporations as well as fortune 500 companies. I am very detailed oriented and dedicated to helping you succeed whether it's within your business or within your personal life. I am sure that I am the best fit to handle all your business needs.

    Associated with: oDesk Payroll

    $14.00 /hr
    227 hours
    0.00
  10. Maria betsy pearl S.

    Maria betsy pearl S.

    Customer Service, Virtual Assistant, Sales Specialist

    Philippines - Tests: 7 - Portfolio: 2

    To provide excellent and consistent service to customers and clients with integrity and accuracy. I can communicate with any accent and can easily understand them as well. I am an experienced cold caller and virtual assistant, customer service is also part of my expertise with more than 5 years of work experience.

    $3.33 /hr
    240 hours
    0.00