Customer Care, Customer Service Reprs, Tech Support

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  1. Maricel Florendo

    Maricel Florendo

    Data Entry, Customer Service, Virtual Assistant, etc.

    Philippines - Last active: 23 hours ago - Tests: 10 - Portfolio: 14

    My main objective is employer satisfaction by giving my 110% effort in every task I am given. I go for quality work first before quantity but I believe that quality and quantity of work may be achieved through patience, hard work and continuous practice. I am a very hardworking person, loves challenges, willing to be trained should the need arose and I am also a fast learner. I also love learning new things for I believe that it will not only help me as a contractor but as a person as well. I prefer long-term jobs with the possibility of promotion but I also welcome short-term jobs depending on the rate and the work. I would like to build a career here in oDesk as a home based agent where I can utilize my skills.

    $5.56 /hr
    7,348 hours
    3.68
  2. Jeneva Gracia A. Bolos

    Jeneva Gracia A. Bolos

    Customer Service

    Philippines - Last active: 23 hours ago - Tests: 3 - Portfolio: 1

    To be a part of a dynamic organization where I could put to use my skills; I have been part of a call center industry for over five years with three (3) different positions. I started as a Customer service agent to a Licensed Debt collector then got promoted to a Quality Auditor to a Quality coach. I would also like to be part of an organization which will help me develop my potentials and enhance my knowledge.

    $5.00 /hr
    858 hours
    5.00
  3. Joanna Macasinag

    Joanna Macasinag

    Customer Service

    United States - Last active: 6 days ago - Tests: 3 - Portfolio: 1

    Experience in customer service industry. Fluent in English and Filipino. Knowledgeable in MICROSOFT WORD, EXCEL, and POWERPOINT. Interests: Surfing the net, writing, reading, and entertainment. People-oriented, quality-oriented, hardworking, determined, and open-minded.

    $8.89 /hr
    760 hours
    5.00
  4. Abegail Ponce De Leon

    Abegail Ponce De Leon

    Experienced Customer Service Specialist

    Philippines - Last active: 23 hours ago - Tests: 5 - Portfolio: 1

    Thank you for viewing my profile. I'm a 24 year old professional with almost 5 years of Contact Center (BPO Industry) experience. With that experience I earned a lot of skills including virtual technical support where clients all in for help regarding their intermittent services, malfunctioning devices, deactivated accounts and any other technical dilema. I provide comprehensive instructions to fix all their concerns and make sure I reach the resolution and attain customer satisfactory results. Aside from the phone calls, I'm well equipped in chat support as well. I catered chat support to some clients who prefer chat conversations and assistance. Handling up to 2-3 chats at the same time and dealing with their concern in a very timely manner. I also experienced to be a Market Research Agent and conducted political surveys and interviews via phone call. My goal was to gather information from individuals and sum up the results as an unbiased poll to our clients. Aside from that, I also acquired customer service related and service activation experience for a Singaporean internet and cable service provider where I dealt with DHCP Server to activate the customer's services, afterwhich, I am also assigned to create a tickets for clients who had new connections or pending activations. Then by the end of the day, I send reports of all the resolved and unresolved cases. The reports are created in Excel sheets and sent using Outlook email. I'm currently working as Lead Generation Expert, calling leads of business entities throughout Canada. The nature of my job is to call insurance brokers, contractors or any financial companies and present our platform, send an email and set an appointment for a callback. Basically I generate leads for our clients, where they could use to present any product or services they have. In addition to that I also provide creative and reliable administrative services and I am used to work under tight deadlines and with less supervision. I have an enthusiastic demeanor and a fast learner. I'm more than willing to work for any projects you need assistance with.

    $10.00 /hr
    211 hours
    5.00
  5. Marius vicol C.

    Marius vicol C.

    Customer Service/Network Support

    Romania - Last active: 8 days ago - Tests: 5 - Portfolio: 1

    I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

    $8.00 /hr
    455 hours
    5.00
  6. Juvy Manalastas

    Juvy Manalastas

    Customer Service Representative

    Philippines - Last active: 10 days ago - Tests: 10

    I am currently the branch service coordinator for a financial assurance company. I am well versed with insurance underwriting, claims and forfeiture options. I have training with customer service with continuous education on their profiles and account background.I can work without supervision with multi-tasking skills. I am very focused on my work, I am able to deliver efficiently and effectively without compromising the quality of the result.

    $7.78 /hr
    9,502 hours
    4.99
  7. Angelo Q.

    Angelo Q.

    Professional Customer Service Representative

    Philippines - Last active: 23 hours ago - Tests: 6

    Over the last 4 years of working as a Customer Service Representative, I have developed skills for Customer Relations (Providing solution to the problems of customers on the telephone call, Attending to calls and performing call follow up for the customers) and Data Entry Skills (typing .pdf documents to Word and typing customer information and customer registration over a website). My core competency lies on my in depth Communication skills, and I am seeking opportunities to where my customer relations skills can be utilized to smoothly handle customer complaints and improve company image. Not only do I have Good Communication skills, I am also knowledgeable in Windows XP, MS Office, Several internet browsers (IE, Mozilla Firefox, Safari, Google Chrome, Opera). I'm proficient in English, Filipino, Basic Nihongo and French

    $5.56 /hr
    8,449 hours
    5.00