Customer Care, Customer Service Reprs, Tech Support

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Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

I am a confident and a professional individual with quick learning capabilities. I espouse a unique blend of technical proficiency and sweetness of customer care amalgamated into it. My technical experience comprises of hands-on experience with basic Active directory, Servers, Windows OS, Network, Printers, IP phones, PBX etc. I am able and available to work full time and can devote myself during weekends as well, as and whenever required.

$6.00 /hr
8,794 hours

Lusine M.

Lusine M.

Translator, Web Developer, VA, Customer Service Assistant, transcriber

Armenia - Tests: 4 - Portfolio: 2

The most important things you should know about me before you trust me with your tasks are as follows: I possess more than 5 years of experience in online advertisement, 8 years of website content writing, translating, transcribing. (English, Armenian, Russian, Greek, Spanish) LinkedIn Profile: https://www.linkedin.com/in/lisa-manukyan-8b585b22?trk=hp-identity-name Outstanding at customer service, cold calls, finding new clients/partners, translating any type of contents, legal and medical documents, interpreting in business meetings and conferences (7 years of extensive experience). I am smart and fun to work with. If I do something I do it well, or I don't do it at all. My previous employers: Legal Expert(Armenia); Christou Real estate (Greece), Telegraz (Armenia), Terra Micro (Germany), Starwood Hotels & Resorts (USA). Letters of recommendation/reference letters are provided upon request.

$9.67 /hr
19 hours

Wendy K.

Wendy K.

Customer Service/Phone Whisperer

United States

I spent many years being a front office gate keeper/receptionist/ admin/customer service/phone juggler. I am familiar with all aspects of the admin world, and follow through with whatever project I'm working on. I'm wonderful with people, and have the capability to resolve problems with listening/soft skills/patience, and a resolution to whatever the situation is. I would love to find a V/A position that needs someone to do their emails/phone work/mailings, etc.. I am very dependable, and can be counted on to the fullest. I have a very pleasant/soothing voice, and communication skills that are terrific. I also, have experience as a voice over artist. That's the creative side to myself, that I embrace as my own inner gift!

$12.50 /hr
937 hours

Farah Mia

Farah Mia

Customer Service Associate

Philippines - Tests: 2

There is no worst job in the world if you put your heart into it. Related to that is the concept of happiness in every profession where one's soul is happy, not one job is tiring. Writing has always been my passion that is why I never hesitated to take and to finish my bachelors at the University of the Philippines, College of Arts and Letters. The years spent reading countless numbers of literary pieces and prose have made me become who I am today. My decade of experience with corporate lawyers also contributed more to my writing experience.

$4.32 /hr
743 hours

Silvia D.

Silvia D.

Translation / Customer Service / Recruitment

Portugal - Tests: 12

Benvenuti! Stretch your legs under the desk and relax, for you have just found a candidate that can enrich your project with high commitment and creativity. I am a young professional in the area of customer service, with deep knowledge in Human Resources - Recruitment dept. At the moment, I am a Multilingual Recruiter and I am also completing my MAs in Cultural Anthropology in Portugal. I have several years of experience in the translating (English-Italian, Portuguese-Italian), which have provided me with intuition and sensibility for linguistic nuances and contexts. I consider myself a fast-learner with an eye for details, and I value honesty above all. Also, I have always worked and studied at the same time, and that has given me problem-solving skills and flexibility. So if you are seeking for quality and reliability, why not discussing further about a collaboration?

$8.00 /hr
0 hours

Jonathan Tabora

Jonathan Tabora

Experienced Customer Service Representative

Philippines

Full time customer service representative. Can work under pressure and can do multi tasking. Computer science graduate.

$7.00 /hr
0 hours

Gabriel Calil Vaz Barreto Leite

Gabriel Calil Vaz Barreto Leite

Customer service representative (English/Portuguese)

Brazil - Tests: 2 - Portfolio: 4

-More than 2 years of experience working as customer service representative and "Game Master" with games such as World of Tanks, World of Warplanes, World of Warships and Smite -for companies like Alchemic Dream and Spin Punch. The job comprised creating content and engaging customers in social media (Facebook, Twitter, Youtube, etc.) and on the internet as a whole, moderating live chat rooms and forums, handling technical issues like detecting bugs in the games, answering questions from customers and so on. As somebody from the customer service area, I know how to use ZenDesk, among other platforms. -Excellent electronic games knowledge; specially, knows how to tweak the system to obtain the best performance for gaming. Wrote an article about improving the performance of a computer game called PlanetSide 2, published on the Sony Online Entertainment forums (currently DayBreak Games): https://forums.station.sony.com/ps2/index.php?threads/planetside-2-optimization.119786/. -Bachelor's degree in biological sciences from the Federal University of Rio Grande do Sul (Brazil). -Speaks English and Portuguese, reads Spanish. -Experience with website translation (English/Portuguese, including HTML and CSS codes, example: http://www.greencardtoday.com/), bilingual web search evaluation (English/Portuguese), "tagging" for search engines, data entry and related areas -some of the companies he works for: UserTesting, trymyUI, YouEye, Appen Butler Hill, ClickWorker and CloudCrowd. -Basic knowledge about website creation, WordPress, Blogger, HTML, CSS and SEO. Owns 3 websites, though abandoned (anvilonline.com, hotaphrodite.com and hotadonis.com). -5 months of experience (April/2012 – August/2012) in trading in the financial market, specially binary options -receiving lessons from the broker three times a week. Knows the basics about fundamental and technical analysis (Bollinger bands, parabolic SAR, standard deviation, etc.). -Work experience as laboratorist in the genetics, molecular and cell biology fields (Federal University of Rio Grande do Sul, Pontifical Catholic University of Rio Grande do Sul and FK Biotec), making him greatly fit for detailed-oriented tasks.

$6.00 /hr
266 hours

Florendo Jr. Ildefonso

Florendo Jr. Ildefonso Agency Contractor

Team Coach Customer Service Representative

Philippines - Tests: 2

Thank you for viewing my profile! I am a competitive customer service representative and Team leader with more than 10 years experience. I worked in some prestigious call center companies in Philippines. I handled american and canadian companies. Few ACCOUNTS that I worked with were, Sykes, Expedia, hotels.com, Dell USA, Telus, TSYS-Rushcard. With my 10 year experience, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints. I started as a customer service representative and promoted as quality assurance representative and eventually as a team leader. With my dedication to work I received awards. Getting high scores on my customer satisfaction survey, having complete attendance and perfect scores on my QA made me as the "Best Agent and Team Leader of the Year". With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time MANAGEMENT skills necessary to have served as a successful employee for the past 10 years. I have extensive experience in customer service, sales, team management,Reservation and Financial field. Expertise: Basic Admin Skills Data Entry Typing Customer Service Email Handling Call handling Technical Support Sales Phone Survey

$5.56 /hr
1,204 hours

Mariam Khaled

Mariam Khaled

Writer and customer service representative

Egypt - Tests: 8

I have a BA in English literature and Translation. I worked for a year and half in Customer service "Email, live chat, phone calls". I also worked in Fundraising, Sales and Translation. I love business and writing. I'm an eager person to learn more and try new things.

$5.00 /hr
0 hours

Cherrie Amor Castillo

Cherrie Amor Castillo

Office Manager/Customer Service Manager

Philippines

Over 8 Years experience as a Business Support Manager in a Contact Center /BPO out of Manila, Philippines  Oversee the daily operation of Business Support Team, Sales Team and US clients.  Managing the day-to-day support of US clients by providing the best possible service via phone, email, or chat.  Provides technical support on the Calling card Platform and CRM issues of our US clients.  Responsible for acquiring and client care of our US clients.  Provides basic product training, CRM access, rate product and commission to Sales Team  and US clients.  Resolves escalated issues from Business Support Team, Sales Team and US Clients.  Provides regular update and reports to the Assistant General Manager and the President .  Responsible for the rate product formulation and implementation.  Responsible for the management and implementation of Win back, Email and SMS Campaigns.  Experience working with different ethnicity for more than 8 years.  EMPLOYEE OF THE YEAR (2006)  RECEIVED LOYALTY RECOGNITION

$7.00 /hr
0 hours