Customer Care, Customer Service Reprs, Tech Support

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  1. Marc Pulumbarit

    Marc Pulumbarit

    Virtual Assistant, Customer Service Representative ,Researcher

    Philippines - Last active: 18 hours ago - Tests: 20

    My main objective is to provide the highest quality of service, in the most cost-effective manner. To meet this, I will finish all assignments on time, do all tasks in an excellent way, and create a good working relationship with all clients. All clients will receive the highest level of attention, devotion and commitment.

    $15.56 /hr
    13,430 hours
    5.00
  2. Jonavie C.

    Jonavie C.

    Recruitment Specialist, VA, Customer Service, Admin Support

    Philippines - Last active: 18 hours ago - Tests: 8

    I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

    $13.33 /hr
    5,051 hours
    4.77
  3. Celeste C.

    Celeste C.

    Dedicated Freelance Writer and Customer Service Representative

    United States - Last active: 1 day ago - Tests: 6 - Portfolio: 3

    I have been writing in the professional arena for almost eight years, but have been writing since I was a child. I was raised with parents who used and insisted I use proper grammar both in speaking and in writing. That factor has served me well in my writing for clients and for own blogs and websites. My parents ensured proper grammar and spelling became second nature to me. I pride myself on my dedication for providing quality articles. Each client gets my undivided attention and my best quality work without question. I am always looking for ways to expand, share my talents, and write for other clients and companies on a wide variety of topics. I am an expert at research and in creating original articles. I have also been well-trained in the area of customer service and worked outside the home in customer service for various retailers and inside the home for WEST with several certifications. I am very good with people which worked well for me in my 25-year singing career. I also have formal music training and the ability to write about the theory and technical aspects of music.

    $25.00 /hr
    193 hours
    5.00
  4. Nancy Isabel

    Nancy Isabel

    Virtural Temp, Home Based Agent, Customer Service

    Canada - Last active: 18 hours ago - Tests: 3 - Portfolio: 4

    With over twenty years of experience in administrative, procedural and customer service-related matters. I am a professional with strength in service delivery and customer satisfaction. I provide professional service with exceptional quality within the diverse demands of any office needs. Experienced in fast paced environments with effective communication skills and the ability to multi- task and take initiatives. My work responsibilities included the various duties of; data entry, word processing, customer service, scheduling, organization, time management, problem solving, billing and being self sufficient, self motivated and teachable. Bilingual - French/English. Hiring me will allow you to concentrate on what you need, while knowing that those tasks are being taking care of and getting done.

    $15.00 /hr
    2,807 hours
    4.86
  5. Winnielyn V.

    Winnielyn V.

    Customer Service, Chat Support, VA, Bookkeeping, SAGE

    United Kingdom - Last active: 1 month ago - Tests: 4 - Portfolio: 2

    I have over 5 years experience in customer service and live chat support on oDesk platform handling customer chats, tickets, emails, responding to customer queries/emails, and resolving complicated/sensitive customer issues and complaints ensuring to provide an extraordinary customer experience. Working knowledge of Zendesk and Velaro live chat software. Also knowledgeable in bookkeeping, accounts receivable, accounts payable, Sage line 50, bank reconciliation, invoicing and proficient in Microsoft Excel.

    $11.50 /hr
    7,776 hours
    5.00
  6. Valeria K.

    Valeria K.

    Customer Service,Web Research,Translation,Recruiting

    Italy - Last active: 18 hours ago - Tests: 10 - Portfolio: 1

    I have several years of working experience in the administration and customer service area, gained in a large international organization. Along with the general administration work, I improved my customer service skills through managing customer enquires in a professional and courteous manner in person, on the telephone or via email. Some of my other responsibilities were: handling incoming reservations, database maintenance, hiring new employees, preparing and giving presentations and organising trainings. I am Bulgarian and Italian native speaker and have experience in translation from English to Bulgarian and English to Italian. Moreover I am experienced in web research and e-mail handling.

    $11.11 /hr
    610 hours
    5.00
  7. Angela Lord

    Angela Lord

    Top Notch Customer Service and Administrative Support

    United States - Last active: 1 day ago - Tests: 11 - Portfolio: 1

    An Upwork-vetted Customer Service Pro, I am always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

    Groups: Pro Customer Service

    $15.56 /hr
    3,454 hours
    4.99
  8. Jaclyn M.

    Jaclyn M.

    Email and Chat Customer Service Representative

    Philippines - Last active: 8 days ago - Tests: 4

    I am a technical and customer support representative. I am a customer advocate and I excel in providing great customer experience. I go far and beyond customer satisfaction, catering to both company and customer. I educate customers so that they know what to expect from the company. I am a well trained technical support engineer. I was a technical support engineer for 6 years with APC by Schneider Electric. I was also a technical support representative for Dell Consumer Hardware Warranty Support. I am a graduate of Bachelor of Science in Information Technology. I am knowledgeable in using Zendesk and Velaro chat system.

    $11.11 /hr
    2,249 hours
    5.00
  9. Melissa sue N.

    Melissa sue N.

    Excellent Editor and Customer Service Advocate

    Philippines - Last active: 3 days ago - Tests: 3

    I have excellent communication skills. I have an extensive experience in different facets of the customer service industry, providing call, email and live chat support. I've handled several customer service accounts. I took calls and have dealt with different kinds of customers. After a couple of years, I got promoted as a quality assurance analyst where I evaluated the recorded calls of other customer service representatives, driving quality customer service on every call received. I have also worked as a quality assurance analyst for proofreading and employee services department. I am creative, flexible and capable to handle diverse tasks and responsibilities.

    $11.11 /hr
    6,402 hours
    4.99
  10. Sue Day

    Sue Day

    (American) Confidential EA | Recruiting | Writing | Customer Service

    Philippines - Last active: 18 hours ago - Tests: 14 - Portfolio: 2

    TWENTY-EIGHT YEARS' experience in highly confidential environments, including a top international executive search firm (promoted to Office Manager), prestigious Washington, D.C., law firms and a National Hockey League team. I am a detail-oriented professional providing project coordination; staff recruitment and management; business, article and blog writing; customer service; effective verbal and written communication; meticulous editing and proofreading and well-targeted Internet research.

    $17.78 /hr
    3,512 hours
    4.65