Customer Care, Customer Service Reprs, Tech Support

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  1. Avinash Chandra

    Avinash Chandra Agency Contractor

    Ticket, Chat, Phone, Email Support Agent

    India - Last active: 19 hours ago - Tests: 16 - Portfolio: 3

    Greetings! I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 Mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. I was also a Top Provider in oDesk now Upwork Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

    Groups: Bluehost Developers and Designers, MailChimp Experts Group...

    Associated with: Computer Help Online

    $11.11 /hr
    6,839 hours
    4.96
  2. Grace G.

    Grace G. Agency Contractor

    Appointment Setter/Telemarketer/CSR

    Philippines - Last active: 19 hours ago - Tests: 8 - Portfolio: 3

    Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Handles Rejection, Professionalism, Product Knowledge.I hope to have the chance to prove to you what an asset I would be as part of the team as we work in tandem toward a common goal of SUCCESS.

    Associated with: Call Link

    $8.89 /hr
    9,521 hours
    4.79
  3. Mohammad Dawood

    Mohammad Dawood Agency Contractor

    Expert in Chat/ Email/ Windows Phone Developer/ Mathematics/ XAML/ C#

    India - Last active: 19 hours ago - Tests: 13 - Portfolio: 1

    I love to write mails. Here in India, I prefer to send mail to the customer services in case I have any sort of issues with them. So you can say that I have solid feeling of a customer and a customer support agent. Because I have professionally answered back to the mails of www.sears.com (US & Canada) and www.expedia.com (EMEA Region) as well. My Email replies per hour is 15. Plus, I have also worked as Sears Home Shopper for the customers of www.sears.com (US & Canada). I have used live person. I have throughout maintained my C-SAT score above 90%, AHT below 8 minutes and quality score of 9 on 10. I can really wrap up any sort of job that requires chat/ email support, typing or web research and transcription. I have now good working knowledge on Visual studio 2010 and 2012 and I am learning on web designing and app development for windows 8 pcs and windows 8 mobiles. I am a registered developer with Microsoft for Windows Phone and Windows Store apps. I will keep updating my oDesk's "Project Portfolio" profile category.

    Associated with: Dhanbad Freelancers

    $6.67 /hr
    4,292 hours
    4.93
  4. Mary jane B.

    Mary jane B. Agency Contractor

    Telemarketer, Data Entry & Web Research Professional

    Philippines - Last active: 19 hours ago - Tests: 2 - Portfolio: 5

    I am a hardworking, responsible, and self-motivated person who is willing to undergo training to further improve my self. I have been in the call center industry for over 2 years and I have developed my skills on: Appointment Setting, Lead Generation, Cold Calling, Sales & Quality Control. My goal is to look for a job that fit my capabilities and will be able to utilize and enhance my skills.

    Associated with: Paramount Telemarketing Laguna, Globex911

    $6.67 /hr
    1,774 hours
    4.83
  5. Lea Borlaza

    Lea Borlaza Agency Contractor

    Social Media Marketing ,Ebay Listing, Web Research and Data Entry

    Philippines - Last active: 19 hours ago - Tests: 5 - Portfolio: 4

    Virtual Assistant Specialist,Social Media Marketer, Researcher and Data Encoder I provide the highest quality work to meet the clients full satisfaction. Hardworking, Honest, Trustworthy, Reliable in Handling confidential matters, Professional to work with, Detail oriented with strong ability to understand specific instruction. I am a customer service expert and can guarantee 100% clientele satisfaction.

    Associated with: Think Freely Marketing Group, LLC

    $3.33 /hr
    1,385 hours
    4.41
  6. Kashmir S.

    Kashmir S. Agency Contractor

    Expert Web Designer/Web Developer/Server Administrator/SEO

    India - Last active: 19 hours ago - Tests: 4 - Portfolio: 15

    Cs-Cart Development, Magento Development, Open-Cart Development, WordPress Development, Google map API, Yii Framework. I am doing extensive research before beginning on project. Firstly I analyses objectives of project then I blend it with visual appeal, cross-browser compatible, search engine friendliness to create a successful website that results as user friendly and heavily optimized website/app. I provide best services to archive a goal in establishing market as a trusted long term service provider for web designing/Development/Server support/SEO services. I focus on latest technologies and CMS's: Cs-cart, Magento, Open cart, Prestashop, Photoshop ,Html5, Css3, Wordpress, Woo-Commerce, Jquery, JSON, Angler js, Node js, Zend, MySql, Yii, Responsive web-design, Bootstrap, SMS Gateway, Linux/Window Server Support, iPhone Apps.

    Associated with: Esteplogic IT Solutions Pvt Ltd

    $10.00 /hr
    2,906 hours
    4.95
  7. Revelation Emata

    Revelation Emata Agency Contractor

    CSS/HTML Expert/Wordpress Specialist/Experienced Virtual Assistant

    Philippines - Last active: 19 hours ago - Tests: 5 - Portfolio: 6

    Thank you for viewing my profile. I have been working as a web developer for almost 4 years. I have great experienced in CSS/HTML, WordPress, Joomla and Magento theme customization. My experience and interest in web development made me the team leader where my responsibilities includes delegating tasks to the team member, managing projects and handling training for the new applicants. I have also been a freelance virtual assistant for almost two years now and held several tasks that entails handling customer support, data entry, web research, web content management, video transcription and other administrative duties. I have an excellent communication and multitasking skills, fast learning ability and realibility assets which will hopefully lead to a great working relationship with my upwork employer.

    Associated with: Web Techies

    $5.56 /hr
    880 hours
    4.79
  8. Jane Chu

    Jane Chu Agency Contractor

    Magento/Wordpress developer and Web Designer

    Vietnam - Last active: 19 hours ago - Tests: 2 - Portfolio: 6

    I have strong skills on Magento Development and Web design. My more than 4 years experience has involved projects in + MAGENTO DEVELOPMENT Build a Magento site from scratch | Site speed improvement|PSD to Magento | Magento upgrade to latest version | Magento extensions | Custom changes | Fixing any issues | SEO … + WEB DESIGN Logo design | Website design, responsive design | Corporate identity and stationery design | Corporate literature and brochure design | Graphic user interface design: web, iOS, Android … Your satisfaction is always my priority.

    Associated with: BSS Group

    $15.00 /hr
    363 hours
    4.44
  9. John erick J.

    John erick J. Agency Contractor

    Ebay Professional/Auctiva Expert/Virtual Assistant/Web Researcher

    Philippines - Last active: 27 days ago - Tests: 4 - Portfolio: 11

    I have been providing Virtual Assistance since 2011 extending my services to clients in Australia, Canada, UK and USA. My areas of expertise are: Data Entry, Online Research, and Wordpress Data Entry.... I have been a working as Operations Executive in SocialMetric for 2 years. I assist managers and helped managed some social networking pages of different companies in Singapore. I also had 2 years experience as a Virtual Assistant for an Australian client. I maintain her eBay and Zencart listings and replies to customer’s inquiry regarding her products. In addition to that, I had 1 year experience as a Data Entry Manager in DPG Manila, where I trained team leaders in handling client’s needs and helped them collate data from various source online. I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have the enthusiasm and determination to ensure that I make a success of any work I do.

    Groups: Bluehost Developers and Designers

    Associated with: Filipino Freelance Solutions, SmartBOSS Agency, OT DATA SOLUTION, Telemarketer Group Manila™

    $5.56 /hr
    1,644 hours
    4.83
  10. Rahul M.

    Rahul M. Agency Contractor

    Sr. SEO Specialist, Link Builder, Video Optimization, Shopify Expert

    India - Last active: 19 hours ago - Tests: 10 - Portfolio: 5

    This is Rahul Mandloi, an Internet Marketing Specialist with experience of 4+ years in the field of SEO, SMO & SEM. In my professional career I have worked on various CMS like WordPress, Magento, Shopify and Squarespace etc. I have done 4000+ hours work on Upwork and still adding more only for Search Engine Optimization. I have done variety of jobs for Long term. I am very reliable person to work with and always focus on long term relationship. If you have seen my profile then you might have found that I had a project for more than - #22 months for bakclinks creation for 22 websites of healthcare niche. #18 months SEO for Personalized Label tags for different products. #9 months SEO for Gardening niche. #6 months as a SEO Friendly Video Maker. also I have worked on niches like Jewelry, Tutoring, Nanny services etc. These are my achievements and I did very hard and smart work for all the above project as I generally prefer to do. Clients were very satisfied with me, with my work, with my way of working, everything. Also I was happy with these clients. I have been always HONEST & DEDICATED for my clients. So, if you are in the search of a real SEO/ SMM, and Internet Marketing Specialist to get you to the right audience for your product/ service then please give me a chance, you will get TOP CLASS REPUTED work for your project.

    Associated with: Ashwarya Infotech Pvt. Ltd

    $6.00 /hr
    4,190 hours
    4.95