Customer Care, Customer Service Reprs, Tech Support

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  1. Michelle Abueme

    Michelle Abueme Agency Contractor

    Professional Data Analyst

    Philippines - Tests: 3 - Portfolio: 1

    To obtain a challenging position in online world that allows me to utilize my current skills to assist in advancing a business that offers a stable employment opportunity. I am also eager to learn new skills and business and technological advancements.Detail-oriented freelancer with strong working skills and the ability to learn concepts quickly. Hard-working, looking to apply my education and experience to a job.

    Associated with: Offshore Soundboard Solutions, United Freelancers

    $3.50 /hr
    2,008 hours
    5.00
  2. Gerick fred jj G.

    Gerick fred jj G. Agency Contractor

    Filmmaker/Photographer/Experienced Technical Support Agent

    Philippines - Tests: 8

    Ever since creating my own oDesk profile, I have improved my skills greatly in the field of computers as well as other fields of my own interest. I have graduated and am a degree holder of college level, Have greatly improved my knowledge in system networking as well as computer hardware care and maintenance. I have, in my spare time, built computers from parts along with software installation and repair. I also experienced On-the-Job Training from various establishments in the city of my residence such as the Provincial Department of Interior and Local Government and the Secretary's Office for the City Hall. I am looking forward to expand my experience in the fields of my interests. I also am experienced in: Graphic Design, Photography and Filmmaking, Networking, General Troubleshooting, Online Support Ticket Managing and Responding, Remote Troubleshooting and Network Administration. Along with a few other fields that I have picked up through my career.

    Associated with: GDLT Corp.

    $8.00 /hr
    1,556 hours
    5.00
  3. Nina D.

    Nina D. Agency Contractor

    Online assistance as needed

    United States - Portfolio: 8

    A native English speaker, I am trained in mediation and have handled online dispute resolution for a major internet jobs marketplace the past 3 years, advancing to Team Lead. I also have general administrative & computer skills, as well as customer service experience (retail & call center work) & writing expertise. Email handling is one of my specialties, & my last on-site job required heavy email correspondence with clients around the world. Telephone work is another field I enjoy; I have experience in obtaining information via outbound calling in various industries. My recent position in government procurement required in-depth internet research & honed my technical abilities (Excel, in particular). As office manager for a veterinary clinic, I was responsible for everything from hiring & scheduling to inventory & purchasing. I pride myself on organization, precision & meeting deadlines.

    Associated with: oDesk Payroll

    $20.00 /hr
    2,657 hours
    5.00
  4. Roland Votacion

    Roland Votacion Agency Contractor

    Team, Operations, Project and Hiring Manager

    Philippines - Tests: 4

    I have solid experience as Business Operations & Project Manager, SEO Manager, Social Media Manager, Recruitment Specialist (Recruiter), Senior Researcher, Real Estate Consultant, Virtual/Personal Assistant, and Educator. I am a multi-talented contractor and investor, flexible team player with a goal-oriented attitude and determination to go for the extra mile, disciplined and reliable, organized and detail-oriented. I am the owner and founder of AllisWell Outsourcing, a Philippine-based outsourcing agency, providing dedicated remote professionals that are fully committed to work directly for the success of your business. Our expertise include: Project Management, Virtual/Personal Assistance (VA/PA), SEO, Research, Social Media Marketing & Management, E-commerce, Article Writing, Data Entry and other Administrative Support Tasks. Technical Skills: Solve360 Asana Atlassian Confluence Basecamp Project Bubble Slack Trello Hootsuite

    Associated with: Creative Media Philippines, AllisWell Outsourcing

    $16.67 /hr
    6,742 hours
    4.85
  5. Abhay Bansal

    Abhay Bansal Agency Contractor

    Customer Support | Admin | Social Media | VA | E-Commerce Expert

    India - Tests: 2 - Portfolio: 3

    I am a freelance eCommerce manager specializing in digital customer support through various channels for busy small businesses. (Listed in top 10% of Odesk accredited freelancers) I am proud to have a strong background, over 5000+ hours through oDesk and fantastic reviews from my clients. Also i'm proficient with a range of VoIP, live chat, communication, CRM and email applications.

    Associated with: Team Blend Park

    $7.00 /hr
    6,247 hours
    4.72
  6. Jeffrey D.

    Jeffrey D. Agency Contractor

    Content Moderator/ Data Base/ Data Entry/ Administrative Support

    Philippines - Tests: 6 - Portfolio: 4

    I am an experienced Managing eCommerce Data Base and Investigative researcher also highly proficient data entry specialist and a Website Moderator . I am familiar with most office software, including MS excel, MS office 2010 and earlier versions. I have the ability to learn anything very quickly. During my ongoing academic career, I developed great research and writing skills that allow me to quickly write reports, letters, and more. I am very dependable and pride myself on punctuality and meeting deadlines. Detailed-oriented and Resourceful in completing projects; able to multi-task effectively. Capability include: *Content Moderation *Managing Product Catalog *Knowledge using HTML editor *Computer Technician on-site and and on-call *Software Development -Desktop application, Software Plug-ins, mobile Apps *Writing and Translation -Copywriting, Other writing and translation *Administrative Support -Data Entry, Web Researcher *Design and Multimedia -Logo Design *Technician On-site, Technical support phone call

    Groups: Application Developers Alliance

    Associated with: The Moderators Elite!, Researchers / Data Mining

    $5.56 /hr
    7,051 hours
    5.00
  7. Ace kristoffersen G.

    Ace kristoffersen G. Agency Contractor

    CSR/Admin/Recruiter

    Philippines - Tests: 5

    I currently work as a Sales Consultant for Technical Services at Comcast Xfinity USA where we highlight the importance of having our services and make sure each transaction becomes a sure sale. I was with an International Account as level 2 support for Time Warner Cable USA, guiding customers through resolving their internet issues for a few months. I was a Technical Support rep 1 for HP (Hewlett-Packard) Printers and Imaging Devices for a year. I also had experience for almost 3 years handling Billing issues as well as sales, having worked with T-Mobile USA. Have experience with using MS Word, Excel and PowerPoint.

    Associated with: Global Alpha Provider Business Solutions Agency, Global Support Agency

    $4.00 /hr
    2,550 hours
    4.99
  8. Jennifer Tolentino

    Jennifer Tolentino Agency Contractor

    Jennifer D. Tolentino

    Philippines - Tests: 4 - Portfolio: 2

    SUMMARY OF QUALIFICATIONS:  With 20 years of experience in financial industry  Strong background in Accounts Reconciliation and Invoices (Accounts Receivable and Accounts Payable)  Strong Customer Service, Organizational, and Interpersonal Skills  Excellent oral and written communication skills  Ability to understand and follow complex oral and written instructions  Hard Working, able to multi-task effectively  Able to perform job with minimum supervision  Manages time to ensure work is completed to meet deadlines and targets  Find ways around obstacles to getting work done  Able to set priorities and prioritize work  Has supportive and cooperative attitude with other in the team  Recognizes and corrects things that are wrong and improper  Able to answer routine queries and questions  Always speaks and acts with respect towards clients/ or employees  Highly motivated and result-oriented professional with exceptional leadership  Consistently meeting and exceeding company goals and objectives  Ability to use sound technical judgment in determining the accuracy and completeness of financial information obtained  Practice continuous learning through individual study, classroom training and seminars, and conferences  Computer literacy especially in the area of accounting spreadsheet applications  Can perform other duties as assigned  Contribute to the achievement of all team objectives and deadlines

    Associated with: Acctg_Central Agency

    $10.00 /hr
    1,513 hours
    4.29
  9. Chazz J.

    Chazz J. Agency Contractor

    Data Entry | Email | VA PA | Research | HTML CSS

    Philippines - Tests: 9 - Portfolio: 12

    I want to grab this opportunity to share my knowledge, skills and abilities I've acquired on my education and especially my professionalism to work as a Good Employee. Services Offered: - HTML - CSS Coding - Adobe Photoshop - Image Manipulation - eCommerce (MagentoGo and Shopify) - FTP Clients - KompoZer - Notepad++ - Professional Data Entry - Data Collection - Scrubbed - Social Media Research - Web Research - Data Gathering - Contact Information - Lead Generation - MS Office - Google Drive - Spreadsheet - PDF Reproduction - Audio - Video Editing - Dropbox Api - Proxy/Emails

    Associated with: Quality Data Services

    $5.00 /hr
    3,513 hours
    4.90
  10. Japheth L.

    Japheth L. Agency Contractor

    Great VA/Outsourcing Expert/Business Dev Expert / Project Manager

    Philippines - Tests: 3 - Portfolio: 8

    I am Japheth Lagos, 29 years old. I have been working in the call center industry since 2004 and trained on different LOBs such as customer service, technical support, sales, flight and hotel reservation , relay assistant, etc. Since 2010 , I got promoted to the Workforce Department as Reports and Real Time analyst and some of my tasks were sending out updated reports in a timely manner, coordinating with clients real time on any on-going production affecting issue, real time monitoring on agents , etc. I was assigned to be the Point-Of-Contact for both operations and Clients on behalf of our WFM team. My job were but not limited to attend regular Ops Meeting, assist Operations with their daily business needs, creating reports, etc. I was managing 2 accounts – US telco and US broadband account. I was not only managing a team of representatives, but I was managing 2 whole operation accounts hand in hand with the account officers. The last job I worked with was an Australian cleaning company as Vendor Manager, assisting them in setting up their call center in the Philippines. I was given the great opportunity to visit Australia for 2 weeks and got trained on field about their business operations. I was also on a Business trip in New Jersey (USA) for a month to assist a client. A CEO of a fast growing Ecommerce company. I manage all their projects and offshore staff. Currently, I have been working at home as a freelancer – Virtual Assistant / Admin / Graphics and Web Designer. My Tasks are but not limited to: • Email handling • Schedule management • Calling clients on his behalf • SEO and SEM Training • E-commerce website management (with Shopify) • SEO management (Google Analytics and Google Shopping) • Offshore staffing Management • Team Management • Reports management • Shipstation Management (Orders & shipping Management) • Website Designer / Developer • Ecommerce Selling Platform Management (Amazon, Ebay, Rakuten, Craigslist, TrendNV, etc) • Cold Calling Training • Wordpress : Website Designer • Web Research • Article writing • Making Phone calls • Social Media Marketing/ Management • Audio / video transcription • Project management • HR/ Interview I also have written articles in the past and I have kept some of my works in http://www.japcreations.blogspot.com the top job expertise and interests are : Virtual Assistant , Customer Service, Reports/ Real Time Analyst, Outsourcing Management, and Business Development Management

    Associated with: Rockstar Ops

    $7.00 /hr
    7,565 hours
    4.71