Customer Care, Customer Service Reprs, Tech Support

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Yu-Fen Annie H.

Yu-Fen Annie H.

Continuing Education/Customer Service

Canada - Tests: 2 - Portfolio: 1

Experienced higher education instructor and administrator. Nearly 10 years of online and face-to-face student support experience, as well as teaching. Experienced in cross-cultural environment and international student support. Equipped with communication, interpersonal and problem-solving skills. Worked on event planning, project management and cross-department coordination. Multilingual in Chinese Mandarin and English. Advanced technical experience with: Banner, CRM, Web Conference, Microsoft Office suites, Access, Outlook, SharePoint. Please feel free to review my LinkedIn Profile at

$11.11 /hr
28 hours

Jhoanna Nipal

Jhoanna Nipal

Expert In Customer Service

Philippines - Tests: 3

Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

$3.33 /hr
2,961 hours

Sheldon Harris

Sheldon Harris

Customer Service/Technical Support

Jamaica - Tests: 4

My name is Sheldon Harris, I am 30 years of age. I have vast experience in the field of Customer Service at the highest level, where I have attained merits and posses good communication skills both orally and verbally .I was previously employed to an International company for over 4 years, where I was a customer service representative until being promoted to a Team Supervisor in the same field. I am willing to work with any company or anyone, where my extensive customer experience will be further developed and utilized.Based on my knowledge and skills acquired over the years, I am confident that if given the opportunity, not only will I benefit greatly from your organization but will also make significant contributions being a self-motivated, conscientious and adaptable individual.

$8.89 /hr
2,549 hours

Paula Worley

Paula Worley

Experienced customer service agent

United States - Tests: 1

I have had five years of customer service experience and really enjoy working with the public. I have extensive experience with multiple-line and autodialer phone systems. I am a licensed Life and Health Insurance agent in the state of Ohio. my career plans are to continue in customer service and remain in the insurance industry as well.

$10.00 /hr
1,964 hours

Ana Lyn NILO

Ana Lyn NILO

Experienced Customer Service Representative

Philippines - Tests: 2

I'm a licensed teacher. I have a total of 3 years of experience teaching Mathematics, 1 year in high school where I taught Algebra and basic Geometry and 2 years in grade school where I taught fundamental Math. For a short period of time, I worked online as an English trainer to mostly Japanese students. I also worked in a call center for roughly 5 years mostly as a customer service representative. I have an experience working abroad for 2 years. I was basically in customer service but I was also entrusted to handle all reception related works and do some administrative works. I have an advanced knowledge of MS Office Suite. I am knowledgeable of using VPN and RDP.

$4.00 /hr
2 hours

Maria Renielda L.

Maria Renielda L. Agency Contractor

Customer Service Specialist

Philippines - Tests: 9 - Portfolio: 4

Dynamic and versatile professional with 6 years of distinguished performance in the Customer Service Industry. Portfolio of expertise include Live Chat Support (Live Chat Inc and Zopim), Phone Support, Email Support (Zendesk), Administrative Support, and Web Research. Background encompasses exceptional work ethic and commitment to organizational objectives. Also experienced in training new employees. I am seeking a competitive and challenging environment where I can serve the organization and establish a career for myself.

Groups: Pro Customer Service

$9.00 /hr
11,795 hours

Kenneth Ian Mendoza

Kenneth Ian Mendoza Agency Contractor

Customer Service Representative

Philippines - Tests: 7

Looking forward towards long term employment. I have been working in different BPO's here in my country, for sales, technical support, chat support and as well as customer service representative. Right now, Im looking for an employer that could give a job that fits to my qualification where my specialties are at customer service or being a personal assistant.

$4.50 /hr
2,202 hours

Marienneth Kathleen D.

Marienneth Kathleen D. Agency Contractor

Excellent Customer Service Associate

Philippines - Tests: 4

I have been in the customer service field (email, chat, and phone) for almost 9 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

$12.22 /hr
5,903 hours

Charisma Faye S.

Charisma Faye S. Agency Contractor

Customer Service Representative

Philippines - Tests: 5

With excellent data entry skills, proficiency in MS office and Google Spreadsheets, Virtual assistance / Customer Service experience, and fluency in English both verbal and written, and passion for work, this freelancer is looking for a position in a company that rewards hard-work, dedication and commitment to excellence. All throughout the years, I have experienced working in various spheres of influence, from my personal interest of multimedia and computers, like video / photo editing and basic computer troubleshooting; to the fields of Health care and social work to being in the BPO industry, and currently as a freelancer. These backgrounds made me possess an exceptional work ethic and commitment to organizational objectives.

$3.50 /hr
2,129 hours

Cheryl H.

Cheryl H. Agency Contractor

Executive Level Customer Service

United States - Tests: 4 - Portfolio: 1

With exceptional attention to detail and a high level of time management every client will be highly satisfied with any project that I am hired to complete. I will consider all sized projects from team management, executive level management, and recruitment. I am located in the MST zone and am available Monday thru Friday.

Groups: Pro Customer Service

$25.00 /hr
2,231 hours