Customer Care, Customer Service Reprs, Tech Support

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  1. Winnielyn V.

    Winnielyn V.

    Customer Service, Chat Support, VA, Bookkeeping, SAGE

    United Kingdom - Last active: 22 days ago - Tests: 4 - Portfolio: 2

    I have over 5 years experience in customer service and live chat support on oDesk platform handling customer chats, tickets, emails, responding to customer queries/emails, and resolving complicated/sensitive customer issues and complaints ensuring to provide an extraordinary customer experience. Working knowledge of Zendesk and Velaro live chat software. Also knowledgeable in bookkeeping, accounts receivable, accounts payable, Sage line 50, bank reconciliation, invoicing and proficient in Microsoft Excel.

    $11.50 /hr
    7,776 hours
    5.00
  2. Jennifer B.

    Jennifer B.

    Customer Service Manager, Team Leader, and Advisor

    United States - Last active: 1 month ago - Tests: 4

    My name is Jennifer, I have over 15 years in the service industry. I have managed teams ranging in size from 1 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership skills Management skills Organizational skills I am also well versed in several different office programs and management software. If I am not familiar with your software I will train myself on it at no additional cost to you. Currently I offer consulting advice as well as Management and customer relations training for companies that are looking to place a leader within their organization. If you are interested in ghostwriting services I invite you to visit my company "Benson Enterprise" where I manage a team of talented writers and offers competitive pricing and outstanding customer service and support for my valued clients.

    Groups: MediaPiston Writers

    $27.78 /hr
    135 hours
    5.00
  3. Nancy Isabel

    Nancy Isabel

    Virtural Temp, Home Based Agent, Customer Service

    Canada - Last active: 14 hours ago - Tests: 3 - Portfolio: 4

    With over twenty years of experience in administrative, procedural and customer service-related matters. I am a professional with strength in service delivery and customer satisfaction. I provide professional service with exceptional quality within the diverse demands of any office needs. Experienced in fast paced environments with effective communication skills and the ability to multi- task and take initiatives. My work responsibilities included the various duties of; data entry, word processing, customer service, scheduling, organization, time management, problem solving, billing and being self sufficient, self motivated and teachable. Bilingual - French/English. Hiring me will allow you to concentrate on what you need, while knowing that those tasks are being taking care of and getting done.

    $15.00 /hr
    2,600 hours
    4.86
  4. Lashonte M.

    Lashonte M.

    Customer Service/Administrative/Virtual Assistant Professional

    United States - Last active: 1 day ago - Tests: 6 - Portfolio: 8

    I have over 12 years of Customer Service, Virtual Assistant, Data Entry, Office Administration, Call Center, Lead Generation, Sales, Cold Calling and B2B Prospecting work experience, just to name a few of the areas I am experienced in. I have been working from my home office for over 10 years. *I have exceptional written and verbal communication skills *Advanced computer knowledge (Microsoft Office,Word,Outlook,Excel, Spreadsheet,Powerpoint,ect.) *I am Self-driven *Self-motivated *Hard working *Extremely detail oriented *Great multi-tasker My home office is a private and quiet place to work. *No interruptions or background noise *Top Notch office equipment, always kept up to date *Land line and Voip telephone access *Ability to make both domestic and international calls *Skype account

    $16.67 /hr
    7,870 hours
    4.62
  5. Kristen Schilder

    Kristen Schilder

    Customer Service Expert and Extremely Computer Proficient

    United States - Last active: 14 hours ago - Tests: 7 - Portfolio: 1

    I am proficient in a variety of computer software programs and even hardware (including Quickbooks, Lawson Portal, Excel, Office, Outlook) as well as an extremely accurate and quick typist. I am experienced in handling general office duties, payroll, insurance claims (dental), office management and human resources, timecards, automated clock in and out systems, retail sales, and answering phones cordially and courteously. I’ve also handled all taxes for a business, A/P, handled cash, business budgeting, financial reports, credit card, and check payments and am an extremely quick learner when needed. You can always depend on me.

    $10.00 /hr
    345 hours
    5.00
  6. Sharon H.

    Sharon H.

    Telesales Team Manager Customer service representative

    United Kingdom - Last active: 1 day ago - Tests: 4

    I August 2014 to Present I am currently employed as a Sales Manager Leading a team of sales members and customer service members for an online rental portal of property focused within the London area. We deal daily on the telephone to gain new properties and agencies to our site , manage the agencies and assist them with personal management of their profiles. I currently also deal with any queries or problems that occur for all of the sales team and the Agencies within London , finding solutions that are agreeable to all parties ``References available by request I AM A WELL ORGANISED AND SELF MOTIVATED INDIVIDUAL, WHO THRIVES ON SUCCESS AND HAS AN INNER DRIVE TO BECOME NUMBER ONE IN WHATEVER I TACKLE BOTH IN THE WORKPLACE AND PERSONALLY, EVERYONE REMEMBERS FIRST BUT NOBODY REMEMBERS SECOND AND THAT IS WHAT DRIVES ME FORWARD . I AM CURRENTLY LIVING IN MAINLAND SPAIN WITH MY HUSBAND AND YOUNG DAUGHTER AND WORK FROM HOME

    $18.00 /hr
    715 hours
    5.00
  7. Palmerino Di Berardino

    Palmerino Di Berardino

    Game Specialist, Customer Service Representative and Translator

    Italy - Last active: 19 days ago - Tests: 10 - Portfolio: 3

    Who wants a cheapish, badly handled job? Don't take chances, assign your job to me. Skills: Relationship Builder | Customer Service | Critical Thinking | Troubleshooting | Effective Communicator |Translating/Proofreading/Subtitling | Accounting & Operational Support | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving Summary: - Seasoned professionist with extensive operational, technical, linguistic, and customer service experience adopting a client centric attitude and philosophy - Displays ability to connect with customers while anticipating any specific needs and offering effective solutions to better establish a company’s brand and reputation - Specialist with proven track record of conducting multiple projects simultaneously including customer service operations, software support, accounting, IT and website management, and translations - Detail-oriented English/Italian and Italian/English translator with ability to successfully translate comprehensive business and technical documentation including proposals, legal papers, applications, and websites

    $12.00 /hr
    965 hours
    5.00
  8. Alexander H.

    Alexander H.

    Customer Service Rep/Live Chat/Supervisory-Skills

    Colombia - Last active: 1 day ago - Tests: 4

    Over the last 4 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have also helped start-up companies get up and run due to my experience in recruiting, interviewing, training and managing personnel. My core competency lies in complete understanding of your customer needs, I treat your company as if it were my own, as I´m always ahead of the ball looking for solutions to make your business and services better.

    $11.11 /hr
    6,514 hours
    5.00
  9. Sue Day

    Sue Day

    (American) Confidential EA | Recruiting | Writing | Customer Service

    Philippines - Last active: 3 days ago - Tests: 14 - Portfolio: 2

    TWENTY-EIGHT YEARS' experience in highly confidential environments, including a top international executive search firm (promoted to Office Manager), prestigious Washington, D.C., law firms and a National Hockey League team. I am a detail-oriented professional providing project coordination; staff recruitment and management; business, article and blog writing; customer service; effective verbal and written communication; meticulous editing and proofreading and well-targeted Internet research.

    $17.78 /hr
    3,342 hours
    4.65
  10. Mary Potter

    Mary Potter

    Data Entry Virtual Assistant Customer Service

    United States - Last active: 1 day ago - Tests: 2

    I am a very outgoing person. I have great communication skills, am very motivated, a fast and efficient worker, as well as very detail oriented. Customer satisfaction are my top priority, I work hard to meet and exceed customer expectations. I have 25 plus years of experience in manufacturing, management and customer service. I am hardworking and a fast learner. Experienced with microsoft word and excel. I feel that I would be a great fit for your company.

    $14.44 /hr
    189 hours
    4.75