Customer Care, Customer Service Reprs, Tech Support

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  1. Jessica D.

    Jessica D. Agency Contractor

    consultant,Email Support, Chat,Data Entry, Technical,Researcher,Appoin

    Philippines - Last active: 2 days ago - Tests: 6

    Wide experience in call center supervision of providing good customer service. Technically smart with strong experience in telephony system technology. Possess excellent coaching, motivational and leadership skills. Did interviewing and hiring experience and maintained a consultative coaching style. Set up performance goals to meet metrics target, efficiency levels and quality assurance standards. Core competencies include: • Driving the development of high performance and superior customer service. • Creating and team that supports client programs, service and products effectively. • Recruiting, developing/training, coaching, motivating, retaining and evaluating qualified staff. • Ensure service levels are satisfied by leading floor management and workflow distribution. • Maintaining talk/wrap time, service, data and both customer and client satisfaction levels.

    Associated with: M&R Apex Outsourcing

    $4.00 /hr
    626 hours
    5.00
  2. Jasmin Organista

    Jasmin Organista Agency Contractor

    Fast Competent Data Entry Professional

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 7

    I always believe that a journey to a thousand miles, starts with a single step. Apart from being flexible and a fast learner, I am also a good analyst and a fast thinker. I have experienced taking voice calls and chats as a customer service representative. I am also a highly experienced Data Entry Specialist, and Researcher. I have honed my skills in this department and keeps honing it by learning more about the said industry and what it required. I seek a position that can drive me to learn and develop in the field of my expertise and able to impart my skills and knowledge to become a part of the company’s growth and development. Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. I’m a full time freelancer who works to a state of perfection to achieve my client's trust and satisfaction. Dedication to work with accuracy is an asset in me which can be beneficial to any employer. oDesk is a platform for me to utilize my skills to the best for mutual benefit and to attain success.

    Associated with: Working Hand-n-Hand Team

    $7.00 /hr
    1,376 hours
    4.95
  3. Jacqueline J.

    Jacqueline J. Agency Contractor

    customer support/virtual assistant/email and chat support

    Philippines - Last active: 1 day ago - Tests: 8

    Thanks for taking the time to see my profile. I have extensive exposure in customer service oriented company and client relations. I am confident that I have the experience and enthusiasm required to meet your developing needs. With my practical experience and long track record of success I am confident that I can become a top performer at your organization/company. My long term career goal is to continue to learn and grow my specialist skills and abilities, whilst utilising my experience, knowledge and skills to benefit any employer I am working for.

    Associated with: Paramount

    $6.67 /hr
    1,109 hours
    5.00
  4. Ishan Mahendru

    Ishan Mahendru Agency Contractor

    Expert Web Developer, Hacker having knowledge of Wordpress, PHP, .NET

    India - Last active: 1 day ago - Tests: 10 - Portfolio: 3

    I am a Computer Engineer With Knowledge of Web development, Software Development, Security, Server Administration etc. My skills Include Web Development 1.) Wordpress (Installation, Customization, Transfer, Backup, Recovery, Malware Removal, Security issues, Fixes) 2.) Java, JSP, JSF, Hibernate, Spring MVC 3.) PHP & MySQL(Database Design, Development, Backup, Moving) 4.) Asp.NET 5.) HTML 6.) CSS 7.) Open Source CMS Installation and Migration Server Administration 1.) Installing Lamp, Apache, MySQL 2.) Installation of SSL Certificates 3.) Htaccess Expert 4.) Server Security( Both Web Server and Database Server) Website Security 1.) Malware Removal (Expert) 2.) Hacking Sites(Using SQL Injection,XSS or any other vulnerability) 3.) Penetration testing and Vulnerability Assessment (Scanning Website to find Loopholes in Security) 4.) Securing and Patching Websites 5.) Email Security SEO 1.) Htaccess Expert (Friendly URL) 2.) Adsense and Adwords Consultation 3.) Meta Tags 4.) Robots.txt 5.) Google Webmaster 6.) Google Analytics There are many such small but useful skills which i can't list here. Please consult me atleast once. I am sure you will hire me again Thanks

    Associated with: KarmNishth

    $8.89 /hr
    102 hours
    4.98
  5. Noor All Safaet

    Noor All Safaet Agency Contractor

    ASP.NET,C# and Database Developer

    Bangladesh - Last active: 1 day ago - Tests: 4 - Portfolio: 5

    I am Noor All Safaet.I am graduate in B.Sc in Computer Science and Engineering from University of Development Alternative(UODA). Now I am employer of Silkways Solution Limited .Net Programmer. Previous I was employer of Symphony Softtech Limited Executive of IT Support & Implementation from 01.10.2012 to 10.11.2013 Now I am working on .Net(C#,Asp.Net). I have excellent experience in Software development and Web Development, Database Design and Development. I believe my abilities would be perfect for your venture. I can finish this job within the necessary time frame. I am professional software developer. I will be serving you with all my hard work and skills. I am expert in the following areas • HTML • CSS • JavaScript • JQuery • Ajax • C# • Asp.Net • Crystal Report. • MySql • SQL Server 2008-2012 • Oracle 10G Server R2 • Pervasive SQL Server 10.3, • Windows Server 2012, • ERP Software Implementation, • Networking and Software Installation.

    Associated with: LLC

    $30.00 /hr
    317 hours
    4.75
  6. Sterlish Shibin

    Sterlish Shibin Agency Contractor

    Data Entry, Microsoft Excel , Web Research , Data Mining

    India - Last active: 1 day ago - Tests: 5 - Portfolio: 1

    Over a Past 7 Years, I am doing all kinds of data entry jobs like PDF to EXCEL ,WEBSITE to EXCEL , DATA Research ,Product Uploading on E-Commerce Sites ,Wordpress , Magento ,Prestashop ,Etc . I can able to do your work with your instructions and also i am a fast learner too .So its easy to teach me .I Willing to learn Something New daily and Available most of my time Here . I have Special Experience on Amazon,Ebay and Kinds of E-Commerce Sites .I can finish your work before your deadline .I have a Connectivity of 4 Mbps Speed with 24 Hours Power Backup .

    Associated with: Storm Infotech

    $3.33 /hr
    574 hours
    5.00
  7. Princess P.

    Princess P. Agency Contractor

    eCommerce Manager, Data Entry Specialist, Rockstar VA

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 2

    A position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company. To be able to share my knowledge and experience, and to be able to learn new things as well to develop my self confidence. Expertise: • Product listing for eCommerce • Data Mining / Lead Finding • Email monitoring • Social Media Management and Social Media Marketing ( Facebook, Twitter, Google+, Pinterest, Tumblr, Pheed, Instagram)

    Associated with: Excelsor Data Solutions Agency, Philippine Virtual Assistant Network

    $5.56 /hr
    4,449 hours
    5.00
  8. Larry Colinares

    Larry Colinares Agency Contractor

    Executive Professional Real Estate Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 31

    I am an Executive Professional Real Estate Virtual Assistant from the Philippines, who has been serving the US and Canadian professionals over the past few years. Real Estate is my niche and passion and as a matter of fact I am a Real Estate Agent here in Manila and work with the Biggest developers and used to be an Executive Assistant in one of the Real estate Brokerage firm. I have worked with Real Estate Investors and Realtors in the USA and Canada and as a result I have a very good understanding of the US and Canadian Real Estate Market. I am also an Investor and Trader. Invested in Stocks (Locally -Philippines Stock Exchange) and Trade in Forex (Foreign Exchange). I also conduct seminars to Forex and Stocks for Free. Other Role: ✔ Project Manager ✔ FOREX Trader / Trainer ✔ Stocks Trader / Investor ✔ Customer Service Representative (Inbound-Outbound) ✔ Telemarketer (B2B, B2C, Cold Calling, Warm Calling, Appointment Settings, Telesales) ✔ Real Estate Expert (FSBO's, Expired Listings, Short Sales, VA) -Buyers -Investors -Realtors ✔ Add Postings Over the last few years, I’ve been managing teams from the call center industry and here on oDesk. One of my main goals is to help provide cost-effective solutions for you and your business. I have more than 2 years of total experience in customers of working in this industry I handled Customer Service, Telemarketing & Telesales (Appointment Setting, Cold and Warm Calling), Virtual Assistant, and Data Entry Professional with several US, Canada, UK, Australian and Asian companies including Real Estate industry, Insurance Company, Banks, Telecommunications Small to Medium size of Business and in US Government. As a customer Service Representative / Telemarketer I can do the following, Selling, Assisting and Dealing with clients. I am good in Both Written and verbal skills. I am also knowledgeable in Microsoft office applications ie; excel, word, PowerPoint presentation. Selling is my passion and I love dealing with people, I handle Inbound and Outbound Business to Business call, Business to Customer and Cold Calling. Flexible in my office hours (PST or EST) positive, can multitask and explorer type of person. I aim to join a highly competitive industry in the world and maximize the company’s output and productivity by providing great customer service to meet the company's stated missions and goals. Thank you so much and wish to speak to you soon. Regards, Larry Colinares VA / Telemarketer / CSR / Data Entry / Appointment Setting / Real Estate Expert Project and Team Manager

    Associated with: 24/7 Contact Center Solutions®

    $7.00 /hr
    3,565 hours
    4.85
  9. Marie Antoinette Meneses

    Marie Antoinette Meneses Agency Contractor

    Expert in Data Entry,Copy/Paste/C.S./Excel/Admin/Web Research

    Philippines - Last active: 1 day ago - Tests: 14 - Portfolio: 9

    I was able to work as a Reservations Officer for Travel Agencies, Inbound Customer Service for Courier companies. freight forwarders and with the U.S. Embassy. Have also worked as a Telemarketer/Schedule handler, Account Handler and as a Recruitment Officer for a recruitment firm. At present I'm into profile creations, have done audio transcriptions and some data entry- copy/paste projects. With all these, I can say: - I can work efficiently - Can work with minimum supervision - Can work under pressure - Can follow instructions well enough - Fluent in English - Not techy BUT familiar with Microsoft Office - And I love surfing the net. Not to mention I also have active accounts on the following: Friendster,Facebook, Hubpages, FanBox and Twitter making me familiar with: - chatting - adding friends thru mass add - blogs, forums, shout outs - online games mostly on FB All companies I have worked for outside Odesk are all International Companies, therefore I am used to talking, emailing foreigners so definitely no language barrier.

    Associated with: R & M Online Staffing

    $3.33 /hr
    14,248 hours
    5.00
  10. Nier G.

    Nier G. Agency Contractor

    Image Reviewer/Video Editor/A+ English Transcriber

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    For the past 5 years I have been a call center agent for an internet service company in the United States and then I switched to being a video editor and transcriber plus image Q.A. at the same time. I have satisfied clients and made sure that I live up to my rating which is 4.9. Please take a look at my profile and see that I made my clients happy with my work.

    Associated with: The Moderators Elite!, Neighborhood Data Processing Agency

    $5.00 /hr
    4,034 hours
    4.98