Lead Generation Specialist, Customer Service Professional, VA
An accomplished freelancer whom had worked with several lines of businesses. From B2B Lead Generation, Customer Service Specialist providing "customer satisfaction", Sales & Database Management,Email Support and Virtual Assistance. I have definitely gained all the knowledge, skills and experiences required to whatever the task a client may look for.
My goal is to ensure client satisfaction, deliver quality service, improve company profitability, and spread positivity.
After all the experiences through Upwork (formerly Odesk) and working as well with the call center industry here in the Philippines for UK, US and Australian accounts still, till now I am very much eager to listen and learn.
Working independently or working with a team, I make sure that processes are followed, makes sure that tasks and assignments are completed while gaining customer satisfaction which in turn I believe is for my clients' progression.
Being a dad for fast growing baby boy, I make myself a busy person who would always want to earn and learn at the same time. I love talking to people, providing them excellent service, providing out solutions to ease out their daily life.
I am a very organized person and with a high proficiency rating when it comes to MS Office, Google Apps, and able to work with different CRM's such as Zoho, Salesforce, Zendesk, Infusionsoft and Podio,
I am confident and very much professional in handling various tasks in one go with a proven record of reliability. I share and plan my strategies to keep up with my goals and targets.