Customer Care, Customer Service Reprs, Tech Support

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Michael Celoza

Michael Celoza Agency Contractor

Data Entry Professional, Customer Service, Writer

Philippines - Tests: 3

To obtain a challenging role at your reputable organization that will utilize both my educational background and professional experience to contribute to the organization's noble and humanitarian goals and simultaneously provide excellent opportunities for career development and personal growth.

$5.56 /hr
3,250 hours

Mary Fenton

Mary Fenton

Personable Sales and Customer Service Professional

United States - Tests: 7 - Portfolio: 1

My objective is to find fullfilling work that allows me to thrive both professionally and personally. I hope to fit into a team that is looking for someone with my abilities, skills, experience. I plan to go above and beyond and exceed expectations.

$27.78 /hr
4,963 hours

Juan Carlos V.

Juan Carlos V.

Account Manager/Telesales and Telemarketing/Customer service

Philippines - Tests: 6

My goal is to apply all the knowledge, skills and characteristics that I possess the best way I can, in order to make use of my full potential, and to build a career where I do what I love and love what I do.

$7.78 /hr
1,700 hours

Katrina Aves

Katrina Aves Agency Contractor

Business Development and Customer Service Manager / VA

Philippines - Tests: 9

Be affiliated with a company where I can share my excellent public relations skills and use my exceptional level of spoken English acquired through over 19 years of communicating with a wide array of clientele from different sales and service industries.

$13.33 /hr
4,410 hours

snehal chaudhari Agency Contractor

Virtual Assistant / PowerPoint Professional / Customer Service

India - Tests: 3

Objectives: * To deliver high quality results on every project I work on * To accomplish every project quickly, accurately and high quality. oDesk reputation: *4 years working experience in odesk *Over 4 All-time oDesk Feedback *Satisfied clients upon project completion *Positive client feedbacks *Strong working relationship with clients leading to additional project proposals and long term commitment. ================================================== With proven track record of successful project result in Administrative Support Services, Web Research, Data Entry, SEO, Web Development and Design. A result-driven Virtual Assistant at your service! ==================================================

$5.00 /hr
1,280 hours

Raul D.

Raul D.

Lead Generation Specialist, Customer Service Professional, VA

Philippines - Tests: 8 - Portfolio: 7

An accomplished freelancer whom had worked with several lines of businesses. From B2B Lead Generation, Customer Service Specialist providing "customer satisfaction", Sales & Database Management,Email Support and Virtual Assistance. I have definitely gained all the knowledge, skills and experiences required to whatever the task a client may look for. My goal is to ensure client satisfaction, deliver quality service, improve company profitability, and spread positivity. After all the experiences through Upwork (formerly Odesk) and working as well with the call center industry here in the Philippines for UK, US and Australian accounts still, till now I am very much eager to listen and learn. Working independently or working with a team, I make sure that processes are followed, makes sure that tasks and assignments are completed while gaining customer satisfaction which in turn I believe is for my clients' progression. Being a dad for fast growing baby boy, I make myself a busy person who would always want to earn and learn at the same time. I love talking to people, providing them excellent service, providing out solutions to ease out their daily life. I am a very organized person and with a high proficiency rating when it comes to MS Office, Google Apps, and able to work with different CRM's such as Zoho, Salesforce, Zendesk, Infusionsoft and Podio, I am confident and very much professional in handling various tasks in one go with a proven record of reliability. I share and plan my strategies to keep up with my goals and targets.

$4.44 /hr
1,913 hours

Timothy John N.

Timothy John N.

customer service, DSL technical support, upselling

Philippines - Tests: 5 - Portfolio: 4

I have over 2 years of customer service working in different BPO companies. I am skilled and knowledgeable in dealing with customers through email, chat, voice or phone call. I am a very flexible team-player and also knows how to up-sell if needed. I also make sure that the customers that I am dealing with would also find that they are being taken cared of as well. In doing so, I know that I am providing them a very pleasant experience that they would expect from a very professional and helpful customer service specialist. I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. I recently worked with Thumbtack.com as one of their Customer Support Representatives, we specialized in answering emails from customers who are using the website, both Consumers and Service Providers. We use Zendesk as our means of answering tickets that we receive from clients. The tickets that we receive from customers are questions/concerns regarding their Thumbtack accounts, or if they wish to know more about Thumbtack's website and it's processes. I have worked for Balsam Brands( specifically in Balsam Hill Artificial Christmas trees) from Oct. 2015 up to January 2016, as a Customer Delight Specialist. I am a quick learner, a very good team player, and contributor of ideas. I'd be happy to take on any projects that may require my skills or services.

$6.67 /hr
1,198 hours