Customer Care, Customer Service Reprs, Tech Support

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Donnabelle a. A.

Donnabelle a. A. Agency Contractor

Virtual Assistant, Quality Analyst, Data Entry, Customer Service Rep

Philippines - Tests: 5

During my 6-year working experience, I have performed various roles in the BPO industry from being a technical support representative (voice and email supports) to a quality assurance specialist/analyst. My skills in Computer Networking and MS office tools were enhanced. I am willing to provide my service to Odesk employers who need my expertise.

$5.56 /hr
6,879 hours

Mary glenn P.

Mary glenn P. Agency Contractor

Competent Internet & Web Reseacher, Data Entry, VA, Customer Service!

Philippines - Tests: 7 - Portfolio: 2

An honest, hardworking, trustworthy and result-oriented individual. Graduate of a 4-year Business Administration course with 6 years of professional working experience. I have worked as Data Analyst/Encoder and as a Customer Service Representative in one of the life insurance company. I have excellent communication skills both in written and oral forms. I am also good in web research, data entry have good typing speed. A computer literate especially on Microsoft Office applications. My objective is to obtain an exciting and challenging career, where I can effectively utilize my skills creativity, imagination and experience in teamwork and leadership which enable me to grow not only in the job but as a person as well.

$6.11 /hr
12,346 hours

Rosemarie Fermo

Rosemarie Fermo Agency Contractor

An accurate and skilled Web Researcher, Customer Service Provider

Philippines - Tests: 7 - Portfolio: 1

through all the years of my working experiences, I was able to handle many task and able to succeed them in an exact time. I am a productive and understandable provider with a great heart to fulfill my duties and task in order to make my customer contented and satisfied to my work. I want to prove on my self that beyond on my age, I can still manage to work easily and accurately.


$4.44 /hr
5,482 hours

Princess marie C.

Princess marie C. Agency Contractor

Top Rated VA / Customer Service and Live Chat Operator/ Telemarketer

Philippines - Tests: 8

11 years of Call Center experience. Freelancer in Upwork with more than 11,000hours worked and TOP RATED, PRO CUSTOMER SERVICE Team. Well experienced in Customer Service and a Live Chat Operator. Excellent in English (Oral & Written). I can work on US time schedule. Familiar with Salesforce,, Dropbox and other Google apps. Highly-organized and self-motivated. Energetic and have sense of responsibility. I have an experience in Scheduling & Calendar Management, Letter writing and Email response and follow – up. My previous job was an OUTBOUND Team Manager for Collections, As Team Manager, I run operations with a tight monitor on targets and profits uncompromising quality control and compliance. A coach and trainer of agents in meeting optimum standards.

Groups: Pro Customer Service

$11.11 /hr
11,752 hours

Francis Edward Guintu

Francis Edward Guintu Agency Contractor

Project Manager| Sales and Customer Service Account Manager| Trainer

Philippines - Tests: 16 - Portfolio: 3

Genius Customer Service and Accounts Manager, with Sales Experience, Multi-Skilled and Able to communicate with a diverse client base, whoever your market is you need a strong frontliner to ensure that you brand is represented effectively. I have both the talent and years of experience necessary to handle your brand and face your customers so you can rest easy that your business is in good hands.

Groups: Pro Customer Service

$11.11 /hr
8,890 hours

Chandrakant pankhi

Chandrakant pankhi Agency Contractor

Exp Lead Generation|Exp Ecommerce|VA|Market Research|Customer Service

India - Tests: 16 - Portfolio: 47

From 2010 on oDesk, I worked on wide range of Admin Support jobs like Lead Generation, Web research, Data Entry, Manual Email Sending, LinkedIn & Twitter Researching, Google Places Listing, Google Maps Researching, Aweber Data Entry & Aweber List Management, Ebay Template Designing and Product Uploading, Magento Product upload & E-commerce Product Researching and Uploading. My expertise is on Lead Generation, I provide proactive and detailed Researching, I worked on several Customer Outreach, Prospect Email Researching, Profile Researching, LinkedIn Researching, Salesloft Prospector, Rapportive, Yesware, Salesloft Cadance, Twitter Researching, Business Researching like CPA's, Auto mobiles, University Researching, Staff Researching for Athletics Departments and more. I also worked on Google Earth for researching Parcel Informations and Places marking in KML. For Product uploading: I have uploaded and managed thousands of products on platforms like Magento, networks solution, Joomla, big commerce, pro store, yahoo small business. For product related tasks I have researched on several web sites for price comparison as well as to collect product informations. I also have knowledge of SEO, SMM, Web Designing, Java & PHP Before started working on oDesk I worked as a BPO Executive in Metamorphosis Solution and Transform solution for 3 years. Please review my completed jobs on oDesk for more information on my work experience.

Groups: BigCommerce

$5.00 /hr
5,514 hours

Romela C.

Romela C. Agency Contractor

customer service, writer, team management, social media marketing

Philippines - Tests: 9

For 6 years working from call center to home-based, I have acquired the skills for customer service, telemarketing, administrative support, CRM, editting photos/ads/videos, social media marketing, team management and a lot more. The tools that I have been using are: Microsoft Office tools, Adobe Photoshop, Adobe Lightroom, Adobe Muse, Zoho CRM, Wordpress, evernote, dropbox, google drive, mailchimp, sony vegas pro, animoto, postcron, basecamp, asana and more.

$6.50 /hr
2,948 hours

Carolyn B.

Carolyn B. Agency Contractor

Program Manager,Telesales,Lead Generator,QA Analysts,Customer Service

Philippines - Tests: 11 - Portfolio: 13

For the past 3 years, I was working as a call agent specializing telemarketing. I've handled different campaigns that are base in UK, Australia and US. I have developed my talent in customer service and technical skills as well. I am a freelance data entry professional with several working experience for lead generation, market research and surveys. I have knowledge in Microsoft Word, Power Point and Excel. I can work with minimum supervision. I am very flexible and trainable. I am seeking opportunities to show and share my capabilities, knowledge and skills.

$6.67 /hr
5,315 hours

Junalyn Paloma

Junalyn Paloma Agency Contractor

Writer/Data Collector/Customer Service/Expert in Market Research

Philippines - Tests: 8

I am currently working as a Project Manager for a top market research company based in the United States. Part of my work include managing projects for telephone surveys conducted for American households from politics to customer satisfaction to setting appointments. I also supervise people and communicate with clients. I have been working for the company for three years. I am also an experienced writer, researcher and editor having been in the field for 4 years until I decided to stop due to hectic school schedule and a promising career in the call center industry. Though just tried oDesk recently, I would love to work for you. I am a goal-driven young enthusiast who always want to complete tasks efficiently and effectively.

$7.78 /hr
3,877 hours

Juan Loayza

Juan Loayza Agency Contractor

Customer Service - Virtual Assistance - Admin Support - Real Estate

Bolivia - Tests: 2

Great companies need great support. Start doing what you do best and outsource the rest. I can help you on tasks related, but not limited to: Customer Service » Real Estate Tasks » Virtual Assistance » Marketing Assistance » Social Media Management » HR Administration » Admin Assistance » Collections Assistance » Phone Support » and more... My goal is to find lasting employee/employer relationships. I'm always up for a trial period. Let's grow together. Give me a call with no commitment to go over the details on the tasks you need to outsource.

Groups: Pro Customer Service

$4.99 /hr
1,840 hours