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Last updated: October 1, 2015
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EpicZone Technologies

EpicZone Technologies

24/7 - VA, Chat, E-mail, Phone, Data, Research

Pakistan - Portfolio: 26

EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At EpicZone Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients.

92% Job Success
$6.00 /hr
17,676 hours

Gulraiz A.

Gulraiz A.

Expert Software QA | Test Engineer

Pakistan - Tests: 17 - Portfolio: 16

★ 1000+ UpWork Hours ★★ 34 Projects completed Successfully ★ 17 Tests Passed ★ 7 years of experience as a Professional QA Engineer, I have had extensive experience in Software Testing, Development of Test Scripts and QA, and have been involved throughout the Software Development Life Cycle. Planning, Design, Analyzing, Developing, Testing, Implementing, and Production Support, have been various phases of my involvement in various projects. The extensive nature of technical experience that have left a progressive impression on my Analytical and Computing skills. In the past, I have been recognized as dependable; competent; responsible; enthusiastic; quick learner; team oriented; eager to help; easy to interact; hard worker; timely; a person with initiative and thorough research; having a sense of direction and consistence; having an eye for detail and accuracy; able to work with abstractions; having strong interpersonal, language, technical, and computing skills; and a valued employee. Tools 1- Selenium Web Driver 2- Jmeter 3- Bugzilla 4- Load Ui 5- Pylot 6- Test manager 7- Basecamp 8- Jira 9- Mantis Project Management and Documentations: 1- Test Plan 2- Test Cases 3- Use Cases 4- Test Scenarios 5- Test Strategies 6- Project Estimate 7- Bug Reports in detail 8- Performance Reports 9- Security Audit Reports 10- User Interface Suggestions, Report 11- Any Document as per your Requirement 12- Excel Pivot Reports 13- User manual 14- Complete Checklist of design 15- Provide Reviews on Mobile and Desktop applications 16- Multi tasking skills Programming Language: 1- Java 2- Python 3- C# Testing Types: 1- Black Box Testing 2- White Box Testing 3- Load and Stress Testing 4- Database Testing 5- Usability Testing 6- Regression Testing 7- Browser Compatibility Testing Availability: 24*7 (Email, Skype, Mobile and others)

Groups: BigCommerce, Bluehost Developers and Designers...

83% Job Success
$13.00 /hr
1,049 hours

Michelle rose T.

Michelle rose T.

Phone Survey with Sales/Quality Control Specialist/Appointment Setting

Philippines - Tests: 9 - Portfolio: 1

Having been employed for 6 years, I have enhanced more my communication, interpersonal, marketing and typing skills when I worked as a call center agent/phone interviewer/marketing rep./quality control specialist. I believe I am competent enough to land a job that requires such particular skills like administration support, data-entry, telemarketing and customer service. I am diligent, self-disciplined and detail-oriented.

100% Job Success
$8.89 /hr
4,880 hours

Mydith B.

Mydith B.

IT Supervisor with more than 10 years of BPO experience

Philippines - Tests: 17 - Portfolio: 34

Jobs/projects that I'm excellent at: - web design (Dreamweaver, HTML, CSS) - graphics artist (Photoshop CS3) - email marketing expert (ConstantContact and MailChimp) - technical support (non-voice) - customer support (non-voice) - team leader - writer Technology that I am highly proficient in: - MS Office (including Excel w/ VB Programming) - Google Apps - Adobe Photoshop CS3 - Adobe Flash Professional - Adobe Dreamweaver - LDAP using Apache - CSS and HTML - Windows Server 2003/2008 - PBX VOIP - Sabre Red Workspace - EAN Chameleon - Wordpress and Blogger - ConstantContact and MailChimp I am a graphic artist and web designer that is very keen to detail. I keep it a point to maintain an excellent work ethic when dealing with my employers and clients regardless of the setting, may it be within or outside oDesk. I always set expectations on what I can and cannot do within the timeframe provided by the client. When I know that I do not have the knowledge required to meet if not exceed the expectations of the client, I will not accept the contract. I am proficient in SEO which is very critical in web marketing. I have a strong stand against plagiarism which is why I always write original factual or fictional articles. I strongly believe that my English skills, both verbal and written are excellent. I have a year of experience working as a radio announcer and disc jockey for a local station and also did a few hosting gigs for weddings, concerts and other events. My knowledge in graphics design started 10 years ago with Adobe Photoshop. I have designed logos, banners and wedding invitations for various clients over the years. I have the same number of years of experience with web design, starting from just using notepad down to using Dreamweaver CS5. I usually incorporate java along with some php and css to exceed the expectations of the clients. My experience with technical support includes more than 4 years as a software/hardware support (phone and email) level 3 for a well known computer manufacturer. I am a Dell Certified System Expert for more than 5 years. I have more than 4 years of experience as a systems and network administrator for one of the most well known online travel agency in the US. I can also manage a team regardless of the setting. I have more than 3 years of experience in managing a team of technical support agents for Dell and running the IT department of a BPO for more than 5 years.

95% Job Success
$13.00 /hr
4,620 hours

Razvan Stanescu

Razvan Stanescu

Admin support/Social Media/Graphic

Romania - Tests: 1 - Portfolio: 14

With a strong personality, analytical, result oriented, reliable and open-minded, being dynamic, used to work in a team and under stress and competition, I can adapt to new working conditions and my skills make me the perfect collaborator for your company! Interests: Extreme sports (skydiving, paragliding), sport, reading books, cars, bycicles. karting, gym, IT. Student at Marketing Economic External Affairs 2 years Student at Industrial Economical Engineering 1 year Student at Technical Construction High School Diploma Certified in Mechatronics. Expert Sales course Autocad basic German language basic English Advanced HTML & CSS basic Cisco CCNA course in progress Excel medium CRM basic Wordpress medium Photoshop basic Illustrator basic Social Media medium Premiere Pro, Adobe After Effects basic etc.

87% Job Success
$5.56 /hr
2,962 hours

Jerry g. A.

Jerry g. A.

CPA / Phone, Chat, Email Support / Data Entry / Web Research

Philippines - Tests: 13 - Portfolio: 2

I am a Certified Public Accountant who hopes to make money through freelancing and in return, render service the best way I can to provide maximum satisfaction to my clients. I graduated Cum Laude with a degree in Accountancy in October 2012 and earned my CPA license in May 2013. I have experienced working in the BPO industry as a Technical Support Representative for Printers (HP), Internet Service Provider (AT&T) and Medical Software (IMS). Also, I have experienced being a Sales Specialist for HP Products. Here in Odesk, I have been contracted for some data entry, transcription and other projects and done very well on all of them. My feedback ratings will attest how professional I am in servicing my clients. Once I apply for a job post, I really mean it and intend to work at the best of my abilities to satisfy your needs. If hired, I can commit to work accurately and efficiently. Thank you for reading my profile and considering me fit to work for you.

100% Job Success
$4.44 /hr
2,855 hours

Lloyd Salcedo

Lloyd Salcedo

Virtual Assistant and Help Desk Specialist

Philippines - Tests: 13 - Portfolio: 9

I've been involved in several Customer Service projects which includes online, and over the phone services. I've been handling after sales support; receiving customer feedback; handling emails; and trouble shooting technical issues (including product and basic-complex computer issues). I also have a decent experience in Content Writing (in ECommerce Sites, WordPress Platform, EBay, Amazon, etc.), Admin Support (Data Entry, Lead Generation, Scheduling) and in Graphic Design (Photoshop). I'm a friendly and a professional individual, who loves to learn new things in an a fast and enthusiastic manner. I look forward to working with you either as a Customer Support Representative, or as an over-all Virtual Assistant for any project.

91% Job Success
$10.00 /hr
2,532 hours

Fidel Ndai

Fidel Ndai

Project Manager, Customer Support, Data Analyst, Executive VA

Kenya - Tests: 5 - Portfolio: 1

I am a trained statistician with experience in Data Analysis using STATA, Database development in Ms. Access and Ms. Excel, Data entry application Development in CSPro. I also have experience in Data Quality Checking and Data Cleaning. On top of that I'm an efficient project manager and Virtual assistant with enthusiastic approach towards finishing tasks. If you're looking to get your tasks completed in half the time, then I'm your man.

100% Job Success
$5.56 /hr
2,995 hours

Lakshan Perera

Lakshan Perera

Product Researcher/Data Entry Operator/Accounts Assist./Web Researcher

Sri Lanka - Tests: 4 - Portfolio: 2

I wish to be work as Product Researcher / Data Entry Operator / Web Researcher / Account Assistant. I'm currently looking for new challenges and opportunities to strengthen my abilities, as well as to gain experience and knowledge. I have good working experience with MS Word , Excel packages & ability to work with MS Power Point, Pdf, & Accounting packages. • Product Research • Compare price with Amazon • Adding product to Amazon • Confirm the shipment on Amazon Always I do my best any work with 100% accuracy and On time. Look at my portfolios, working history & feed backs how is my proficients. I'm ready to work for you as full time freelancer. I have five years working experience as an Accounts Assistant in private firm in Sri Lanka. In that period I have experienced for preparation of pay roll, bookkeeping & preparation of other accounting reports using MS Excel. Best Regards, Lakshan

96% Job Success
$3.00 /hr
1,204 hours