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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 44 Technical Documentation projects are completed every quarter on Upwork.


Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

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Technical Documentation Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015

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Bhushan Kumar Sharma

Bhushan Kumar Sharma

Linux Servers AWS Cloud Hosting Security CPanel Plesk VOIP PenTest

India - Tests: 4 - Portfolio: 14

Since 2001, I have been dedicatedly working with Linux Operating Systems & Open Source. Services Provided ::- Deployment, Configuration, Security, Hardening, Monitoring, Performance Tuning, Troubleshooting of Linux Server Roles AWS – Amazon Web Services Migration of Servers Hosting Panels like WHM/CPanel, Plesk etc Asterisk Dialers, VOIP and Call Center Solutions Customization of Linux Kernel & Distro with Rebranding Faculty of Post-Graduate Degree in Computer Sciences. Firewalls & Gateways Linux HPC - High Preformance Clusters Remote Server Support & Troubleshooting L3/L4 Security Auditing of Servers & Websites Cloud & Virtualization Technical Writing VPN - Site-to-Site, Road-warrior Vulnerability Assessment & Penetration Testing Kayako

100% Job Success
$16.67 /hr
4,028 hours

Kenneth Jackson

Kenneth Jackson

Mr Kenneth David Jackson

Australia - Tests: 1

Software Test/QA analyst SDLC expert Systems Administrator of UNIX and VAX/VMS systems Installation setup and management(e.g. educational support and mining) Developer of Technical (Engineering) Software (e.g. Finite Element Analysis Apps.) Experience on several large formal military projects Transaction Processing Systems: Command & Control, Totalisator (pari-mutuel) Experience in data security Can write specifications to ISO9001 standard

$25.00 /hr
870 hours

Mahesh R.

Mahesh R.

Project Manager, Business/Technical Analyst with 6+ year of Experience

India - Tests: 11 - Portfolio: 2

***100 Odesk hours in first 2 months*** It is easy to develop a software when you know precisely what to build and how to build. A structured documented method of entire SDLC can reduce a person's effort to a great extent and help in builduing a solid and stable software. According to statistics, following are the benefits of clear software requirements: ► Reduces cost as much as 60% on time and budget. ► 3 times less project failures. ► Reduces 70% to 85% of the rework costs. ► Project overruns can be reduced by as much as 20% by reducing the number of inaccurate, incomplete and omitted requirements. ► If a defect is found during the requirements phase costs one unit to fix, the same would cost more than 100 units if found after it is released. Objective: To produce a properly sturctured requirement for my employer which can help reduce the efforts and amounts needed to develop the entire software. Summary: Business Analyst/Requirement Analyst/Technical Analyst with total experience of 6+ years. Professional strengths: ► Possess good oral and written communication skills ► Possess worldwide communication skill (Ability to summarize and slow down when somebody does not understand) ► Have experience in interacting directly with key business users and geographically dispersed stakeholders ► Extract, analyze and understand business requirements, gap analysis between goals and existing business processes ► Experienced in logical and use-case modeling ► Experienced in business modeling ► GUI wire framing ► Experienced in creating excellent documentation on business and functional requirements ► Experienced to act as a bridge between customer and implementation team ► Experienced in performing functional verification of requirements before customer delivery. ► Well organized and structured ► Quick learner, analytical mind ► Have good trouble shooting skill ► Experienced working in multiple time zones ► Extensively experienced in working from home office remotely for almost 4+ years with no monitoring ► Specialized in eliciting business and functional requirements with out a single voice call with clients. Technical Skills: ► Possess knowledge of UML, Waterfall and Agile ► Familiar with programming Pro *C, C, PL/SQL, SHELLSCRIPT, UNIX, HTML, PHP, CSS, JAVASCRIPT. ► Familiar with Microsoft Office (Visio, Excel, Outlook, PowerPoint and Word) ► Have knowledge on SQL and databases ► Familiar with Filezilla, Borland Together, Tortoise SVN, GENEVA, IRB. Specific Domain Skills: ► Insurance ► Admin & Billing ► Healthcare ► Telecom ► E-commerce ► Mobile (Iphone, Android, Corona) Do you have an idea for a business system, and need a business analyst who is good in communication? I can help you realize it using following services: Primary Services: Initiation Phase ► Interact with business stakeholders ► Elicit and gather business requirement through one to one discussions or JRD's ► Document business requirements (BRD)/ Project vision document Analysis Phase ► High level wireframing ► Translate business requirements into functional specs ► Use case analysis using UML, use case diagrams ► Document software functional requirements specifications (SRS) Design Phase ► Class diagrams ► Use case diagrams ► System interaction diagrams ► Sequence diagrams Secondary Services: Design and Testing Phases ► Functional Testing/ requirements verification ► Usability testing ► UAT (User Acceptance Testing) My profile suits for analysis and design phases of SDLC for following roles: ► Technical Business Analyst ► Requirements Analyst ► IT Business Analyst

79% Job Success
$33.33 /hr
124 hours

Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$45.00 /hr
2,422 hours

Karsten M.

Karsten M. Agency Contractor

VIRTUAL.assist | PROJECT.manage | DEVICE.test | FULFILLMENT.service

Germany - Tests: 3 - Portfolio: 4 --- small business service solutions - its all about your projects and getting them done ! No need to do everything yourself - outsource the tasks that you do not have the time, desire or skill to do with a short description of your project and we get back to you ASAP to discuss the details - our service is customized to fit your every need and ensure that your tasks are managed appropriately and confidentially - we offer support to international companies that are interested in expanding into the German market. We can handle almost any task, business or personal, that doesn't require our physical presence. if it can be carried out over the internet, via email, fax, telephone, or chat, we can handle it. Personal Assistance - Administrative Support - Fullfillment Service - 3rd. Party Logistics (in Germany) - Sales Assistance & (Internet) Marketing - Writing & Content - Website Services - Human Resources / Recruiting - Technical Support - Tutoring/Training - Technical-Documentation (end-user and project documentation writing helps, guides, requirements specifications, concepts, marketing briefs, etc). We take confidentiality and security issues seriously. All jobs remain confidential and we are ready to sign NDA (non-disclosure Agreement) with You if needed. OTT MONITORING (end user experience simulation) monitoring the over-the-top (OTT) services that stream content to computers, tablets, and smartphones quality monitoring to assure that content is delivered with optimal quality on a diversity of devices we have a huge variety of devices (MSS and HLS) - iphones, tabs, smartphones (dif. generations) Roku Box, Apple TV, Chromecast, Set Top Boxes, etc our OTT monitoring offers a valuable look into the consumer experience of streamed content - you want to know what your customer recieves and in what quality ? - we simulate the customer experience and report back to you SOFTWARE / DEVICE TESTING - mobile Phones / Devices - HP Quality Center exp. FULFILLMENT SERVICE (in Germany & European Union) Sales Agent | Online Distribution Services | Sales Service Providers | Distribution Service Providers we setup + manage your eBay and Amazon seller accounts or: sell your items/goods via our own company (comission based) according to the German markets requirements. We are constantly seeking for competitive products to be sold on commission basis. - selling your goods in Germany and European Union - Domestic / International Orders - Pick & Pack Services - Shipping SIMPLE - FAST - CONVENIENT eBay / onlineShop-owner service: No need to worry about how, to list your items, or set up an account, nor how to collect money, or give out any personal information on the Internet. No need to figure out how to package or ship items. No waiting in lines at the post office or UPS Store. - we professionally photograph your items - we write descriptive copy about it - we list it on eBay/Amazon any online market place - we take care of payment collection - we do the packing - we take care of the shipping - we handle all customer service issues SOLAR / PHOTOVOLTAIC If you think installing solar panels is only for those committed to ecological issues, government schemes designed to increase uptake of renewable energy may make you think again. --- We work in close partnership with photovoltaic project service providers over here in Germany. Active in the field of photovoltaic solar power including lead generation, consultation, project implementation, and marketing. Very Reasonable Rates, available for contract legal work (working onsite at your premises if requested - Germany, all over Europe or Worldwide) on hourly or per-project rates. Please contact me for any information regarding prices or services you require. Bei erweiterten Projekten innerhalb Deustchland (oder online) Preise je nach Dienstleistungen auf Anfrage.

Groups: Microsoft Certified Professionals

Associated with: PINGMASTER Agency

100% Job Success
$25.00 /hr
835 hours

Jeff Burnett

Jeff Burnett

Scientific knowledge with technical / research experience

United States

I have eight years of scientific research experience. I have worked in a University, Federal and private industry laboratories as well as one year of medical school in a US osteopathic medical school. I have several published articles and understand scientific processes. I am looking for customer service / technical support work that has flexible hours. I am also interested in other fields, am a very quick learner and would comprehend and excel very quickly in any field given to me.

$16.00 /hr
432 hours

Cesar Melendez

Cesar Melendez

Technical Resolution Expert & Process Lead

El Salvador - Tests: 9 - Portfolio: 4

My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.

$11.11 /hr
1,108 hours