Customer Care, Customer Service Reprs, Tech Support

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Gurdip S.

Gurdip S.

Technical Support & Customer Service Expert

India - Tests: 9 - Portfolio: 1

• More than 10 years of successful experience in customer service and technical support with recognized strengths in server maintenance, problem-solving and trouble-shooting. • Possess solid computer skills. • Technical knowledge of Servers, basic Active Directory, Exchange, Windows 10, 8, 7, XP, Vista, IP Phones, MS-outlook, Microsoft Excel, WordPerfect & Microsoft Word. • A team player, was responsible for handling a team of 15 agents, and keeping them updated about the new technical issues and their resolutions

$6.00 /hr
8,794 hours

Yakubu I.

Yakubu I.

Customer Service/Internet Researcher

Nigeria - Tests: 5 - Portfolio: 1

Experienced customer service and personal assistant professional with leadership and relationship-building capabilities, seeking challenges where my experience can be utilized to improve customer satisfaction. I expect to associate myself with a professionally driven, well-respected organization or individual by pursuing a challenging, responsible, dynamic and rewarding career and applying my knowledge, expertise, skills and enthusiasm; which will assist my career development and contribute effectively to the progress of the company. I am multi-talented and can accomplish various task due to my hard work, dedication to duty and professionalism. My clients can depend on me for optimum result in every task assigned to me.

$7.00 /hr
154 hours

Wendy K.

Wendy K.

Customer Service/Phone Whisperer

United States

I spent many years being a front office gate keeper/receptionist/ admin/customer service/phone juggler. I am familiar with all aspects of the admin world, and follow through with whatever project I'm working on. I'm wonderful with people, and have the capability to resolve problems with listening/soft skills/patience, and a resolution to whatever the situation is. I would love to find a V/A position that needs someone to do their emails/phone work/mailings, etc.. I am very dependable, and can be counted on to the fullest. I have a very pleasant/soothing voice, and communication skills that are terrific. I also, have experience as a voice over artist. That's the creative side to myself, that I embrace as my own inner gift!

$12.50 /hr
937 hours

Silvia D.

Silvia D.

Translation / Customer Service / Recruitment

Portugal - Tests: 12

Benvenuti! Stretch your legs under the desk and relax, for you have just found a candidate that can enrich your project with high commitment and creativity. I am a young professional in the area of customer service, with deep knowledge in Human Resources - Recruitment dept. At the moment, I am a Multilingual Recruiter and I am also completing my MAs in Cultural Anthropology in Portugal. I have several years of experience in the translating (English-Italian, Portuguese-Italian), which have provided me with intuition and sensibility for linguistic nuances and contexts. I consider myself a fast-learner with an eye for details, and I value honesty above all. Also, I have always worked and studied at the same time, and that has given me problem-solving skills and flexibility. So if you are seeking for quality and reliability, why not discussing further about a collaboration?

$8.00 /hr
0 hours

Jonathan Tabora

Jonathan Tabora

Experienced Customer Service Representative

Philippines

Full time customer service representative. Can work under pressure and can do multi tasking. Computer science graduate.

$7.00 /hr
0 hours

Mara Franchesca B.

Mara Franchesca B.

Customer Service/Researcher/Data Entry

United Arab Emirates - Tests: 12 - Portfolio: 2

After gaining experience Customer Service skills and experience in the last 4 years, I was able to gain the confidence of providing good service for my chosen work field. Previously, I handled a telecommunication account that specializes in mobile and data service and we are expected to provide good customer service experience and technical assistance for our customers. I was also tasked for email support to answer and help customers from general to technical queries. At present, I am employed to serve a financial account that handles general bank queries, disputes, cards services, appointment booking and sales. I still have a long road to take for this account as more queues will be added on my list in the coming months. I also have experience in transcribing, researching, news writing and field works during my course in college. My goal right now is to widen my horizons by learning new skills and gaining new experiences by performing new tasks that can help me acquire new knowledge as well.

$5.00 /hr
171 hours

Ashley S Hilton Jr

Ashley S Hilton Jr

Experienced Account Management/Customer Service

United States - Tests: 3 - Portfolio: 1

Seasoned, reliable account manager with a zeal for exceeding customer expectations. Proficient in SAP and Microsoft Office with practiced mastery in providing exemplary customer service and building successful client relationships. Impassioned and motivated with a drive for excellence. Demonstrated competence in the service industry, including direct B2B sales, and proficient in training and motivating new employees.

$22.00 /hr
103 hours

Cherrie Amor Castillo

Cherrie Amor Castillo

Office Manager/Customer Service Manager

Philippines

Over 8 Years experience as a Business Support Manager in a Contact Center /BPO out of Manila, Philippines  Oversee the daily operation of Business Support Team, Sales Team and US clients.  Managing the day-to-day support of US clients by providing the best possible service via phone, email, or chat.  Provides technical support on the Calling card Platform and CRM issues of our US clients.  Responsible for acquiring and client care of our US clients.  Provides basic product training, CRM access, rate product and commission to Sales Team  and US clients.  Resolves escalated issues from Business Support Team, Sales Team and US Clients.  Provides regular update and reports to the Assistant General Manager and the President .  Responsible for the rate product formulation and implementation.  Responsible for the management and implementation of Win back, Email and SMS Campaigns.  Experience working with different ethnicity for more than 8 years.  EMPLOYEE OF THE YEAR (2006)  RECEIVED LOYALTY RECOGNITION

$7.00 /hr
0 hours

Monica Anne Madrasto

Monica Anne Madrasto Agency Contractor

Entrepreneur. Experienced in Customer Service.

Philippines - Tests: 4

A business owner responsible for day to day operations and long-term planning and direction of the entire company. Responsible for client inquiries, marketing, social media marketing, accounting, purchasing, human resources, and business strategies.

$8.00 /hr
1,402 hours