Customer Care, Customer Service Reprs, Tech Support

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Ian-Ru Chan

Ian-Ru Chan

Snippet Writer, Customer Service, Video Editor

Philippines - Tests: 3 - Portfolio: 5

With over 5 years of Customer Service experience (Customer Service, Retention, Finance, Quality Analyst and Technical Support Representative), and 2 years teaching English to Koreans abroad, it is my goal to provide topnotch service to my clients. I have an excellent PC as well as a stable internet connection. I am a great multi tasker and a fast learner. I have high attention to details and good time management skills. I have experience in the following tasks: - Live Chat, Phone and Email Support Representative - SEO-content writing - iContact, Aweber, MailChimp, Constant Contact - Email and Complaint Handling - Sony Vegas video editing, Adobe Photoshop - Data Entry, Audio Transcription

$4.50 /hr
1,700 hours

Celeste Binayug

Celeste Binayug Agency Contractor

Customer Service Representative / Telemarketer / Virtual Assistant /

Philippines - Tests: 1 - Portfolio: 3

I worked as a staffing manager of different office/home based call center agencies for the past 4 years and with the experience I had. I used to handle people coaching them properly and I can guarantee highly-experienced agents who can successfully launch any project and deliver results as my assurance. As individual I am a result oriented person and with my experience I've learned selling is the same as talking but most effective sales people know that listening is the most important. You seek first to understand and then to be understood.

$7.78 /hr
10 hours

Trisha Patel

Trisha Patel

Customer service and sales representative/Community Manager

India - Tests: 14

To be a part of an organization that can harness my potential effectively by providing ample growth opportunities, to use my knowledge and skills positively and effectively both as a leader and a team member in a challenging and creative environment and to contribute to the company in the best way that I know how to and enjoy the work stimulated environment.

$4.44 /hr
2,168 hours

Elizabeth Lagrimas

Elizabeth Lagrimas

Project Manager / Account Manager / Customer Service Team Lead

Denmark - Tests: 4

I have over 7 years of Customer Service, Project Management and Account Management experience in one of the world's most valuable companies. Responsibilities range from customer satisfaction, leading small to medium sized multicultural teams, and process innovation to bring a "white glove" experience to customers. - Managed the overall performance of the Customer Relations team in terms of cost, quality and delivery of service. - Ensured all aspects of Service Level Agreements (SLA) are consistently met (CSAT, AHT, agent utilisation, etc.). - Led regular business reviews and other relationship management activities. - Participated in workforce planning activities in coordination with internal teams. - Supported selection and overall contact centre operations strategy. - Worked closely with various internal groups to understand business requirements, implement new processes and contribute to ongoing process improvements. I have vast experience with US/ Europe / Australia/ New Zealand / JAPAC markets and have successfully on-boarded major Service Provider accounts. I am able to come up with fresh, creative and effective ways of aligning business goals between the partner and the customers. Key responsibilities include: - Analysed and monitored key user and operational metrics to help drive improvements to product and support offerings. - Interpreted reports and callout to relevant stakeholders, took decisions/corrective actions on a timely manner. - Improved internal efficiency and customer satisfaction by proactively identifying opportunities and optimisation through automation or build new processes and tools. I have traveled extensively, both for business and personal purposes, and I find immense satisfaction in learning about different cultures and applying best practices from the industry to achieve great results.

$20.00 /hr
5 hours

Laiza A.

Laiza A.

Business Development, B2B Sales, Customer Service, Admin, Training

Philippines - Tests: 8

I am a multiskilled professional who has various experience in sales, customer service, administration and business development. I have worked in the toughest and competitive market in both the Philippines and in the United Arab Emirates. Client satisfaction and quality work are my top priorities.

$6.00 /hr
13 hours

Lusine M.

Lusine M.

Translator, Web Developer, VA, Customer Service Assistant, transcriber

Armenia - Tests: 4 - Portfolio: 2

The most important things you should know about me before you trust me with your tasks are as follows: I possess more than 5 years of experience in online advertisement, 8 years of website content writing, translating, transcribing. (English, Armenian, Russian, Greek, Spanish) LinkedIn Profile: Outstanding at customer service, cold calls, finding new clients/partners, translating any type of contents, legal and medical documents, interpreting in business meetings and conferences (7 years of extensive experience). I am smart and fun to work with. If I do something I do it well, or I don't do it at all. My previous employers: Legal Expert(Armenia); Christou Real estate (Greece), Telegraz (Armenia), Terra Micro (Germany), Starwood Hotels & Resorts (USA). Letters of recommendation/reference letters are provided upon request.

$9.67 /hr
45 hours

padi moli

padi moli

HR Manager, MBA,Virtual assistant, Customer service rep,Medicine

United States - Portfolio: 1

I am an experienced Virtual assistant, customer service representative and Human resource management/ Recruiter. My skills include; Internet Research All Google App management Recruiting ( Sourcing, screening and hiring of candidates) Social Media management( Facebook, Twitter, Pinterest, LinkedIn, Instagram, e.t.c) . Data entry Creative blog writing Appointment setting and scheduling Customer service representative ( including inbound and outbound calls) Software management ( Zopim,Zendesk, olark,

$7.00 /hr
3 hours

Ronald Hardman

Ronald Hardman

Customer Service

United States - Tests: 4

I'm committed to a full time job but would like to work smaller tasks in my off hours. Dedicated individual with a strong track record of providing quality customer service. Very extensive technical background and proven troubleshooting abilities. Excellent working knowledge of Computers and many programs. English is my primary language, no accent. Very energetic, reliable and comfortable talking to people. I've always been a strong team member or team leader in my past jobs. Bringing your team close together makes a stronger workplace. I've worked for major employers such as U.S. Army, Verizon Wireless, Motorola, LG and Sitel.

$16.67 /hr
4,388 hours

Branka Bradule

Branka Bradule

Customer service

Slovenia - Tests: 3 - Portfolio: 1

- website managment (writing, editing) in Sportina Bled ( - management of printed magazine Sportina - management of business contracts and other documents (writing, editing, updating) in companies Peugeot and Citroen Slovenia d.o.o. - management of visual identity (logos, texts, letters, notices) of brands Peugeot and Citroen for Slovenia and Bosnia

$5.56 /hr
10 hours