Customer Care, Customer Service Reprs, Tech Support

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  1. Kathleen Tevepaugh

    Kathleen Tevepaugh

    Customer Service/Web Researcher

    United States - Tests: 3

    I have almost 10 years of customer service experience, both face to face and inbound call center. I am very much a people person and can easily initiate and engage in conversation with a stranger. I grew up with computers and have evolved with the ever changing technology which allows me to be very comfortable at navigating my way around the inter webs and computer programs themselves. I have military experience which has taught me to have great attention to detail. It also taught me to be able to think outside the box and to work smarter, not harder. My work gets done in an efficient yet professional manner. I look forward to assisting you in the future!

    $15.00 /hr
    6 hours
    4.15
  2. Jacklynne R.

    Jacklynne R.

    Customer Service Specialist

    Philippines - Tests: 6

    I'm interested in a phone and/or email support position. I have been in a call center industry for over 5 years. I have handled may projects such as, Customer Service (Telecom), Retention (ISP provider), Collections -1st party and recoveries (Chase Bank and HSBC Bank). Sales Manager handling trade shows, conferences seminars and exhibitions. I am a goal-driven achiever with strong organizational and leadership skills. I can work with minimum supervision even under pressure.

    $4.44 /hr
    914 hours
    3.10
  3. Malony katja O.

    Malony katja O. Agency Contractor

    Customer Service/Telemarketing

    Philippines

    I am seeking a customer service position where I can expand on my experience in this field and utilize said experience to increase both customer satisfaction and the companies overall reputation. I have work as a customer service for more than 4 years. Dealing with customers and resolved whatever issue they have regarding their accounts.

    Associated with: VWP Manpower Agency, irieTek©

    $3.33 /hr
    26 hours
    2.53
  4. Aaron Summers

    Aaron Summers

    Linux Cloud Engineer / 14 Years Real World Experience

    United States - Tests: 7 - Portfolio: 2

    Daily engineering and administration of OpenBSD, FreeBSD, Linux and Windows based operating environments. LAN/WAN: Experience identifying a large number of network and host based security problems. Stabilized the bandwidth billing system for accuracy and provided assistance to the web development team. UNX(tm)/Linux/BSD: Designed and built a custom Enterprises Data Ware House utilizing RedHat Enterprise Linux, IBM Information Server, and the Sun N1 toolkit. Back ported the RedHat clustering tools and GFS modules for RedHat Enterprise Linux 4. Customized the operating environment for running the IBM Information Server 8 family of applications, consisting of IBM DB2 V 9.3, IBM WebSphere 6.0, IBM DataStage and IBM QualityStage. Was the single onsite operations point for the HP-UX, Solaris, FreeBSD, MacOS X, and Linux machines. Wrote custom tools for monitoring and metrics. Fluent in the change management process as it relates to Sarbanes Oxley, internal, and external audits. Extensive documentation of custom applications, primarily our custom data warehouse solution. Designed and implemented the company's external web presence using Solaris 10. Utilized zones, the ZFS file system, and hardware RAID on the T2000 platform. Wrote my own tools in Perl, C, and the Bourne shell. Debugged many complex operational problems. Specialties Started running Linux around 1993, kernel was 0.99 Moved onto SunOS and Open/FreeBSD. Since have worked with HP-UX and SCO extensively. Currently work with RHEL, AMI Linux, CentOS, OpenBSD, EC2, Parallels, and Rackspace.

    $30.00 /hr
    5,865 hours
    4.97
  5. Muhammad Asif

    Muhammad Asif

    Wordpress | Wishlist Members Expert | DAP Expert | OP.2.0 Expert.

    Pakistan - Tests: 4 - Portfolio: 20

    I am expert in building websites using: Wordpress, Php, MySql, HTML/CSS, Technical Customer Support Management, Joomla, Woo Commerce, Wishlist members, Digital Access Pass (DAP), Optimize Press 1.0 and 2.0, Genesis Framework, Woo Framework.. Cloning and migration. Integration of 1shoppingcart, Premium Web Cart, 2co, Paypal Clickbank. Customization of: Aweber, MailChimp, GetResponse, IContact Form and setting up. I am a quality communicator and deliver project in time so far throughout the Odesk history. I have earned certificate for Woo Commerce sites setup and Creation and Managing Responsive templates.

    Groups: Bluehost Developers and Designers

    $56.00 /hr
    4,603 hours
    4.83
  6. Grant Smith

    Grant Smith

    Excel, Access VBA and Macro Developer

    United States - Tests: 12 - Portfolio: 15

    Experienced professional with multiple skills looking for extra work. Very diligent, attentive to details, hard working and honest. Guru in MS Office Applications (company SME (Subject Matter Expert)) VBAs and Macros Knowledgeable in computer software and hardware problems Many years of customer service including managing a large team of customer service agents Excellent written and speaking communication skills I sell time by adding automation to any office product! Based on East Coast of United States

    $60.00 /hr
    1,544 hours
    4.98
  7. Ashraful S.

    Ashraful S.

    Software Engineer

    Bangladesh - Tests: 9 - Portfolio: 12

    To work as a part of a dynamic team where there will be opportunities to make significant contributions. The work environment should require innovations that would utilize my educational qualifications, capabilities and practical and professional experience. javascript - 6+ years ajax - 6+ years extjs - 4+ years jquery - 5+ years angularjs - 2+ years node.js - 3+ years html - 6+ years css - 6+ years php - 6+ years java - 6+ years spring - 3+ years struts - 3+ years database - 6+ years bitcoin/litecoin technology - 2+ years

    $27.78 /hr
    5,526 hours
    4.81
  8. Conal Mullan

    Conal Mullan

    Full-Stack Developer - Troubleshooter/PHP/Javascript

    United Kingdom - Tests: 5 - Portfolio: 1

    With a strong technical background in both Windows and Linux server administration, I consider myself to be a highly skilled internet & technology all rounder. Combining both experience and knowledge I can quickly identify and assess customer/client needs and find solutions to suit their requirements. I have been working successfully as an independent remote contractor for over 7 years and have built up particular strengths in MS server products especially SQL Server & IIS - with strong coding skill in javascript/jquery, PHP and experience in many other broader web technologies. I pride myself on being a fast learner and just enjoy making things work. I have been able to maintain long term relationships with my clients and am eager to continue to do so having recently completed a long term contract at another oDesk employer. Having worked in corporate IT for 7 years in a very high service availability environment, I know how to work under pressure whilst adhering to process. My key personal strengths include a keen attention to detail, excellent troubleshooting skills and an easy-going demeanour that helps me build strong working relationships quickly.

    $30.00 /hr
    8,207 hours
    5.00
  9. Matias S.

    Matias S.

    DBA SQL Server

    Argentina - Tests: 4

    I´m very proactive with great capacity for the capture of decisions, I work well under pressure. Very interested in growing professionally and acquiring new knowledge. I am very interested in DBA's role, I wanted to learn more about all different strategies to improve performance and about new products. I have great experience on Windows and SQL instalation and patching, and with SQL features like Transactional replication, Log Shipping, Mirroring. Also with Transact-SQL (I´m also SQL Developer), PowerShell and batch scripts, Reporting Service (SSRS) Installation, configuration and report developing. I have studied and worked with VB6 and Vb.NET, VBA, asp.NET, Excel reports, Crystal Reports, Microsoft Dynamics ERP.

    $22.00 /hr
    368 hours
    4.87