Customer Care, Customer Service Reprs, Tech Support

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Lusine M.

Lusine M.

Translator, Web Developer, VA, Customer Service Assistant, transcriber

Armenia - Tests: 4 - Portfolio: 2

The most important things you should know about me before you trust me with your tasks are as follows: I possess more than 5 years of experience in online advertisement, 8 years of website content writing, translating, transcribing. (English, Armenian, Russian, Greek, Spanish) LinkedIn Profile: https://www.linkedin.com/in/lisa-manukyan-8b585b22?trk=hp-identity-name Outstanding at customer service, cold calls, finding new clients/partners, translating any type of contents, legal and medical documents, interpreting in business meetings and conferences (7 years of extensive experience). I am smart and fun to work with. If I do something I do it well, or I don't do it at all. My previous employers: Legal Expert(Armenia); Christou Real estate (Greece), Telegraz (Armenia), Terra Micro (Germany), Starwood Hotels & Resorts (USA). Letters of recommendation/reference letters are provided upon request.

$9.67 /hr
16 hours

Gideon F.

Gideon F.

Sales Professional,Virtual Assistant,Customer Service,Lead Generator

Philippines - Tests: 1

"Quality service + client satisfaction is my priority in this business." I was started working in BPO Industry as a telemarketer/Sales Agent since 2005. With my skills and determination, I was move up to Team Leader and then promoted as an Operations Manager. Now, I have more than 1,680 hours worked as a Professional Virtual Assistant here in Upwork and with that in mind, I can provide you a Professional work in: Appointment Settings •Loans <Student Loan/Financial Aid> •Retirement Benefits. •Online Marketing •Reservations •Presentation •Workshops •Seminars Customer Service Lead Generation Sales Team Management Virtual Assistant “Dedication and Great Interpersonal Skills = Quality and Satisfactory Service” - Gideon Francisco gidfrancisco - skype id gideonfrancisco@gmail.com - email

$5.44 /hr
1,694 hours

Sanel Spahic

Sanel Spahic

customer service

Bosnia and Herzegovina - Tests: 8 - Portfolio: 4

I have a combined 15 years of Customer service , Security Industry and Restaurant experience. I speak, write and read fluent English and Bosnian.I am a fast learner . I also have a high school diploma and some college education from USA. I am a great writer and researcher. I can help with : research any kind of writing Customer service Translating from bosnian to english or english to bosnian any kind of sales I lived in USA for 16 years before moving to Bosnia my English is great if not perfect. I'm available 24/7/365

$3.00 /hr
1 hours

Branka Bradule

Branka Bradule

Customer service

Slovenia - Tests: 3 - Portfolio: 1

- website managment (writing, editing) in Sportina Bled (www.sportina.si) - management of printed magazine Sportina - management of business contracts and other documents (writing, editing, updating) in companies Peugeot and Citroen Slovenia d.o.o. - management of visual identity (logos, texts, letters, notices) of brands Peugeot and Citroen for Slovenia and Bosnia

$5.56 /hr
10 hours

Joseph Andrew Cal

Joseph Andrew Cal

Customer Service

Philippines - Tests: 3

My uniqueness + Accuracy + Automation + Dedication + Speed = Quality + Savings, for my clients. I have an experience for almost 3 years in providing satisfaction to our customers across the globe. I am highly skilled in providing best resolutions and giving satisfaction for our clients and to Deliver Quality and Elite execution to a Project. Finalizing project before deadlines. and here are some of my experiences; account: Facebook curator and secretary position: Virtual Assistant ( project based ) account: a startup, and newsletter ( project based ) position: Virtual Assistant account: straight talk wireless ; net10 wireless ; telcel america wireless company: Qualfon Cebu, Philippines position: Customer Service Representative / Technical support Rep. account: cricket wireless comapany: Convergys Davao, Philippines position: Customer Service Representative / Technical support Rep. account: comcast company: Convergys Cebu, Philippines position: Customer Service Representative / Technical support Rep. account: tecnical support ( outbound ) company: IT Link Global Services , Tagum City, Philippines position: Supervisor / Quality Analyst

$3.33 /hr
2 hours

Tatiana Siles

Tatiana Siles

Customer Service

Nicaragua - Tests: 4

5 years of experience providing customer support. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

$6.00 /hr
438 hours

Marlo Lacsamana

Marlo Lacsamana

Customer Service

United States - Tests: 4

Customer Service • Online Market research • Personal Development • Web based research • Adept in Troubleshooting and Maintenance I am self motivated and energetic professional with a deep commitment to getting a job done with excellence. Working as a Telecommunications Specialist at AT&T refined my skills in handling challenging situations and maintaining exceptional customer relations. My employment history includes maintaining records, reports and files. My strong interpersonal communication and technical skills make me an effective service professional.

$14.00 /hr
1 hours

Michael B.

Michael B.

Customer Service Team Lead

Dominican Republic - Tests: 18

My experiences include Customer Service, Ticket, Chat, Email, Social Support Agent, Content Management, Project Management, Zendesk, Pivotal Tracker, Asana, GitHub, MS Office. Managing Customer Service teams. Sourcing, recruiting and training CSR's, translation English to German, Web and Market research, Organizing and implementing online Anti-Piracy services for software and book publishers. From my long term working experience in the service industry and being self-employed, I learned how to meet and go beyond every customer's expectations with service that sells. I also offer onsite services / consulting for those interested doing business in the Dominican Republic, Translation Spanish-German, English-German.

Groups: Customer Service Professionals

$16.67 /hr
19,347 hours

Adnan Aziz A.

Adnan Aziz A.

Zendesk Customer Service Specialist

Bangladesh - Tests: 10 - Portfolio: 7

#*#*# One of the Top 10% Successful Freelancers of oDesk *#*#*# With over 6 years combined experience in each field, I have the basic skills to hit the ground running from day one, along with the ability to provide valuable insight and contributions along the way. I have worked in both on site and virtual call center environments. I specialize in customer service, order processing, claims management, office administration and project/client management. I have worked to support clients by phone, email, and chat. I am proficient in Zendesk, Salesforce, Microsoft Office to name a few. I know the value of relationship, that's why I am, - Able to work under stress and with flexible specifications. - Able to learn in short time. - Satisfaction of the client is my main direction. - Excellent analytical and problem solving skills. - Demonstrated ability to understand and master new technologies quickly. - To work in a professional environment where I can make a significant contribution towards the goals of my organization through my hard work and technical skills. - Experience of working with leading and motivating development teams. - Experienced in the creation and management of Web and desktop applications. An effective communicator with strong leadership, analytical and logical abilities. Now-a-days, I am trying to enrich myself by mastering joomla! . I am just a dedicated person who likes to do his job done in due time. Accuracy, professionalism, efficiency and punctuality is the best part of me. I go the extra mile for each of my clients, and look forward to doing the same for you. Thanks.

$13.33 /hr
1,244 hours